Service Reference Guide

Service Reference Guide E–5
Diagnostic Error Codes
Serial Port
Error Code Description Recommended Action
1101-xx Serial port test failed. 1. Run Computer Setup or Windows NT,
Windows 98/2000/ME utilities.
2. Replace the system board and retest.
Modem Communications
Error Code Description Recommended Action
1201-xx Internal test failed. The following steps apply to 1201-xx through
1210-xx:
1203-xx External termination test failed. 1. Disconnect from the phone line and retest.
1204-xx Auto originate test failed. 2. Check the phone number.
1205-xx Auto answer test failed. 3. Check the modem line.
1210-xx Direct connect test failed. 4. Replace the modem and retest.