installation and reference guide HP MPIO Full Featured DSM for MSA1000/ 1500 (Active-Active) Disk Arrays 3.02.
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Contents About this guide ................................................................................... 7 Intended audience ...................................................................................................................... Related documentation ................................................................................................................ Document conventions and symbols ...............................................................................................
hpdsm cleanup device ............................................................................................................... 29 hpdsm notify ............................................................................................................................ 30 hpdsm help .............................................................................................................................. 32 A Software components .......................................................................
Figures 1 MPIO Properties page with MPIO-ed Devices tab enabled ............................................ 42 2 MPIO Properties page with Discover Multi-Paths tab enabled ........................................ 43 3 MPIO Properties page with DSM Install tab enabled .................................................... 44 4 Multi-Path Disk Device Properties page ...................................................................... 45 5 Multi-Path Disk Device Properties page ...............................
Tables 1 Document conventions ............................................................................................... 7 2 Snapshot of pre-installation checklist .......................................................................... 12 3 Load balancing policies ........................................................................................... 23 4 Notification strings ..................................................................................................
About this guide This guide provides information about HP MPIO Full Featured Device Specific Module (DSM) for MSA1000/1500 (Active-Active) Disk Arrays (called the “HP MPIO MSA DSM” throughout this guide), which includes: • Installing, upgrading, and removing HP MPIO MSA DSM • Managing HP MPIO MSA DSM Intended audience This document is intended for customers who use the HP MPIO MSA DSM software and users with knowledge of: • • • • • Microsoft Windows Server 2003 (x86, IA64 and x64) Microsoft Windows Server
Convention Element Italic text Text emphasis • File and directory names Monospace text • System output • Code • Commands, their arguments, and argument values Monospace, italic text Monospace, bold text • Code variables • Command variables Emphasized monospace text CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information.
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About this guide
1 Installing the HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays HP MPIO MSA DSM provides multipathing support for HP StorageWorks disk arrays on Windows platforms using the Microsoft Multipath Input-Output (MPIO) framework.
Table 2 lists the information you need before installing the HP MPIO MSA DSM. Table 2 Snapshot of pre-installation checklist Task Check the contents of the HP MPIO MSA DSM kit and the Fibre Channel hardware to ensure nothing is missing. If you are missing any component, contact your account representative, or call the HP Customer Service hotline at (800) 354-9000.
Installing HP MPIO MSA DSM on a clustered system To install HP MPIO MSA DSM on a clustered system, complete the following steps: NOTE: On a clustered system, you must install HP MPIO MSA DSM on one node at a time. Repeat this on all the nodes in a cluster. 1. 2. 3. 4. Complete the pre-installation checklist (Table 2) and the pre-installation procedure, see Preparing for installation. Using the Cluster Administrator: a. Move all cluster resources owned by the current node to another node in the cluster. b.
5. Follow the on-screen instructions to complete the upgrade. 6. Restart the system. Upgrading HP MPIO MSA DSM on a clustered system To upgrade HP MPIO MSA DSM from a previous version to the current version on a clustered system, complete the following steps: NOTE: On a clustered system, HP MPIO MSA DSM must be upgraded on one node at a time for all nodes in the cluster. 1. 2. 3. 4. Complete the pre-installation checklist (Table 2) and the pre-installation procedure, see Preparing for installation.
4. Double-click the batch file (depending on your operating system): • For Windows Server 2008 x86: \x86\Win2k8Upgrade.bat • For Windows Server 2008 IA64: \ia64\Win2k8Upgrade.bat • For Windows Server 2008 x64: \amd64\Win2k8Upgrade.bat NOTE: For more information on upgrading the operating system of a clustered system from Windows Server 2003 to Windows Server 2008, see http://support.microsoft.com/kb/935197.
6. Close the Add/Remove Programs window. NOTE: The LUNs may be inaccessible at this time. 7. Reboot the system. NOTE: For Windows Server 2008 – Server Core, go to the installation location from the command prompt and run Launch.exe. Select Remove > Remove allinstalled components, to remove HP MPIO MSA DSM. Using silent installation You can execute the silent installation from the installation location on your computer or from a network drive. It installs the HP MPIO MSA DSM with little intervention.
–6 Cannot write to the response file –7 Unable to write to the log file –8 Invalid path to the InstallShield Silent response (.iss) file –51 Cannot create the specified folder –52 Cannot access the specified file or folder NOTE: The C: in /f1C: and /f2C: refers to a local drive on the system or a network drive which is used to obtain the response file and write the MPSInstallLog.txt (provided the directory has the write permission enabled).
Upgrading HP MPIO MSA DSM To upgrade from a previous version of HP MPIO MSA DSM to the current version, complete the following steps: 1. Make a copy of the setup.iss file in the installation location with the name setup.iss. 2. Choose one of the following options: • To upgrade the Microsoft MPIO Framework component along with the DSM component, use the renamed default setup.iss file.
NOTE: When selecting the response on each screen, do not click BACK and modify the selection. In such a case, the response file needs to be generated again. Use this setup.iss file to perform the same silent mode operation on multiple systems across the same platform. Setting up boot from SAN You can set up HP MPIO MSA DSM to boot externally from a SAN that uses HP StorageWorks HBAs and RAID arrays.
Installing the HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays
2 Support for load balancing in Failover Cluster Server environment for Windows Server 2008 Load balancing for the cluster devices is enabled by default and cannot be turned OFF. This section describes the following: • Recovering inaccessible disk devices Recovering inaccessible disk devices If there is a stray reservation on a disk device, the device becomes inaccessible to the host systems connected to it.
Support for load balancing in Failover Cluster Server environment for Windows Server 2008
3 Load balancing Load Balancing is used to distribute I/O request across multiple paths to a logic unit for optimal usage of paths and improve I/O performance. Depending on the load balancing policy set for a logic unit, an appropriate path is selected based on the statistics over that path. The DSM currently supports the following five load balance policies.
NOTE: • The subset setting is not applicable for devices that have the No Load Balancing policy enabled. • The subset setting for a given LUN is persistent across Load Balance policies and host system reboots. • The paths that are part of the subset are reported as "Active" and other paths are reported as "Available". You can modify (enable or disable and add or remove paths) the subset setting for a given LUN through the HP DSM CLI.
4 Managing storage arrays using the HP MPIO MSA DSM with the CLI utility The command line interface utility (CLI) of HP MPIO MSA DSM enables you to monitor and manage multipathing devices.
3 HP MSA_VOLUME 600508B300912160ACA7F3631676001C 2 SQB Disk 3 3.1.3.3 N/A 4 HP MSA_VOLUME 600508B300912160AAA7E3672638001B 2 SQR— Subset Disk 4 3.1.3.4 N/A 5 HP MSA_VOLUME 600508B300912160A0C7936B297F001D 2 SQST— Subset Disk 5 3.1.3.5 N/A 6 HP MSA_VOLUME 600508B300912160AD87836F3945001C 2 SQST Disk 6 3.1.3.
Policy:SQST-Subset Disk 2 P.B.T.L:3.0.0.13 ALB:N/A Path# Controller Port# State 1 P56350GX3R10F6-1 Active 2 P56350FX3RQA03-1 Available HBA Slot# RTP P.B.T.L 7 00010002 3.0.2.13 6 00010002 4.0.2.13 hpdsm paths device Syntax: hpdsm paths device=x The hpdsm paths device command displays information about the paths available for device x, as shown in the following example. NOTE: • The P.B.T.L. column shows the device port, bus, target, and LUN.
NOTE: You cannot change the load balance policy for the devices using SCSI-2 reservations in an MSCS environment. Example: hpdsm set device=1 policy=SQST Device Name:HP MSA_VOLUME Device Serial No.:600508B300912160AF87D3596705001B Change Load Balance policy (y/n)? y Load Balance policy changed. Verify by issuing "hpdsm devices" command. Example: hpdsm set device=all policy=rr Successful for all the devices. Verify by issuing "hpdsm devices" command.
hpdsm set device=all subset=remove path=1 Successful for all the devices. Verify by using "hpdsm devices" command.
hpdsm cleanup device=1 Device Name:HP MSA_VOLUME Device Serial No.:600508B300912160AF87D3596705001B Cleanup the failed path information for this LUN (y/n)? y Cleanup Succeeded. Verify by issuing "hpdsm devices" command. Example: hpdsm cleanup device=all Successful for all the devices. Verify by issuing "hpdsm devices" command. hpdsm notify Syntax: hpdsm notify event=notification_event_number time=number_of_minutes The hpdsm notify command defines user notification of events.
Table 4 defines the selections for the notification command string. Table 4 Notification strings Notification string Notification_event_number Notifies the user when DSM: HPDSM_NEW_DEVICE 1 Detects a new device. HPDSM_ADDITIONAL_PATH 2 Detects a redundant path to an existing device. HPDSM_MAX_PATH_REACHED 3 Determines that a device configuration contains the maximum number of supported paths. HPDSM_LAST_PATH_FAILURE 4 Detects that the last path to the device is removed.
hpdsm help Syntax: hpdsm help The hpdsm help command displays help information for the CLI.
A Software components This appendix describes the following components of HP MPIO MSA DSM: • Drivers • User mode components Drivers The HP MPIO MSA DSM components include the following multipath drivers: • Microsoft MPIO Framework Drivers • MPIO.SYS is the multipathing bus driver. • MPDEV.SYS is the replacement class driver. It communicates with MPIO.SYS. • MPSPFLTR.SYS is a port driver filter (HBA upper filter). • HP DSM driver • HPMAADSM.SYS is the HP DSM driver for MSA disk arrays.
NOTE: To manage HP MPIO MSA DSM 3.02.00 and later, use HP MPIO DSM Manager 3.00.00 or later. Table 5 HP MPIO DSM manager GUI files File Description SecurePathMgr.dll This is the Microsoft Management Console snap-in DLL used to manage the HP DSMs. VolInfoDLL.dll Gathers information about the drive letter, mount points, and volume labels from the system. SpWmiInfo.dll Handles the communication with the HP DSMs using WMI interfaces. SpNotifier.dll Used by the SpMonitor.
CAUTION: Using this utility incorrectly may result in loss of data and/or incorrect operation of MSCS/Failover Cluster. HP shall not be liable for problems resulting from the incorrect use of this utility or for solving them. The persistent reservations clear utility is located on the HP MPIO MSA DSM installation media, and gets copied to the HP MPIO MSA DSM installation directory during the installation.
hpprutil clear device=1 The requested operation is in progress. Please wait. HPPRUTIL will attempt to clear the reservation on device 1. Are you sure you want to continue (y/n)? y Attempting to clear the reservation on device 1... Successfully cleared the reservation on device. hpprutil clear device=1 2 The requested operation is in progress. Please wait. HPPRUTIL will attempt to clear the reservation on device 1 to 2.
B Multipathing driver event log messages This appendix lists the event log messages for HP MPIO MSA DSM drivers and provides a description of each message. The error log messages are written in the SYSTEM log file. This appendix describes the following event log messages: • MPIO.SYS event log messages • HP MPIO MSA DSM event log messages MPIO.SYS event log messages Table 6 lists MPIO driver event log messages, an explanation of each message, and a description of the data that accompanies the message.
Event ID Message Description 20 A Path Verification request to a device on pseudo-LUN that is controlled by DSM_name has failed. This may indicate a path failure. A call to a DSM's PathVerify routine to a pseudo-LUN has failed. This event occurs during final initialization after PathVerify has checked whether the device can be reached through a newly found path. N/A 21 The internal state of device_object is inconsistent. This indicates potential failures in this support.
Event ID Message Description Contents of the data dump 37 DSM_name is attempting an operation on pseudo-LUN . The Type is noted in the dump data. DSM_name has called DSMNotification on a pseudo-LUN. The type of notification called by DSM 38 A device under pseudo-LUN , being controlled by DSM_name was removed, but the DSM failed the operation. An MPIO call to DSM’s RemoveDevice operation failed.
Event ID Message Description 304 An unrecoverable path failure occurred on SCSI address Y. Disk X is still accessible over redundant path(s). A redundant path to an existing multipath disk has failed. X represents the serial number of the disk. Y is the SCSI address of the path that failed. 309 The DSM cannot manage multipath capable disk X (SCSI address Y) due to an internal error. The DSM cannot manage multipath capable disk X (SCSI address Y) due to an internal error.
C Managing MPIO devices using Microsoft-provided interfaces on Windows Server 2008 This appendix describes how to manage MPIO devices using the Microsoft-provided interfaces on Windows Server 2008. Beginning with Microsoft Windows Server 2008, Multipath I/O (earlier called MPIO framework) is provided as an operating system feature. Along with the feature, a few interfaces are provided to enable you to manage the MPIO framework and devices.
MPIO-ed Devices When initiated, the MPIO Properties page defaults to the MPIO-ed Devices tab. This tab displays the Device Hardware IDs of the devices that support multipathing and are currently managed by MPIO. Figure 1 shows the MPIO Properties page with the MPIO-ed Devices tab enabled. Figure 1 MPIO Properties page with MPIO-ed Devices tab enabled To manually add support for new devices, complete the following steps: 1. 2. Click Add in the MPIO Properties page. The Add MPIO Support page displays.
Figure 2 MPIO Properties page with Discover Multi-Paths tab enabled To enable multipath support for the listed devices, select a Device Hardware ID, and click Add. All devices with this hardware ID are handled by a DSM (either a vendor-supplied DSM or MS DSM). DSM Install In the MPIO Properties page, click the DSM Install tab. This tab enables you to install a vendor-supplied DSM. While installing a DSM, you must specify the driver path, the INF file name, and the DSM Hardware ID.
Figure 3 MPIO Properties page with DSM Install tab enabled NOTE: If the vendor-supplied DSM and MS DSM exist on the same system, the vendor-supplied DSM is always given priority. Managing multipath disk devices Microsoft provides a generic user interface to manage the disk devices that are controlled by MPIO. This interface, which can be accessed through the Multi-Path Disk Device Properties page, under the MPIO tab, enables you to perform basic disk and path management.
Figure 4 Multi-Path Disk Device Properties page 3. Select the MPIO tab. The Properties page displays all information about the selected device (such as Load Balance Policy, DSM Name, number of paths, and path-related information). You can modify the Load Balance Policy of the device by selecting the appropriate policy from the dropdown menu. Figure 5 displays the load balancing policies for HP DSM. HP MPIO Full Featured DSM for MSA1000/1500 (Active-Active) Disk Arrays 3.02.
Figure 5 Multi-Path Disk Device Properties page NOTE: • HP DSM does not support all the load balance policies listed in the drop-down menu. • The names of the load balance policies as listed in the drop-down menu may differ from that used by the HP DSM CLI and HP MPIO DSM Manager. Table 8 lists the HP DSM equivalent load balance policies.
Figure 6 Multi-Path Disk Device Properties page 5. Modify the MPIO Timer Counters associated with DSM, if required, and click OK. NOTE: Modifying the timer counters for the DSM may result in unexpected system behavior. HP recommends that you do not modify these counters before consulting the HP Service personnel. 6. 7. To change the path state, select the path and click Edit. The MPIO Path Details page for the path displays. Figure 7 shows the MPIO Path Details page.
Figure 7 MPIO Path Details page 48 Managing MPIO devices using Microsoft-provided interfaces on Windows Server 2008
D Troubleshooting This appendix discusses some of the common problems that you may encounter while using the HP MPIO DSM. It also describes how to troubleshoot these problems. Problem: HP MPIO DSM fails to load and displays a yellow-bang in the Device Manager screen. Solution: To troubleshoot this problem, complete one of the following: • Verify if the Multi-path I/O feature is enabled. If not, enable the Multi-path I/O feature.
• mofcomp HPDSMHighPerfProvider.mof • mofcomp -N:root\wmi LBPolicy.mof • mofcomp -N:root\wmi mpdisk.mof • mofcomp -N:root\wmi mpio.mof • mofcomp -N:root\wmi pdo.
Glossary This glossary defines the terms used in this guide or related to this product. It is not a comprehensive glossary of computer terms. controller A hardware device that facilitates communication between a host and one or more LUNs organized as an array. DSM Device Specific Module fabric A network that contains high-speed fiber connections resulting from the interconnection of switches and devices. A fabric is an active and intelligent non-shared interconnect scheme for nodes.
• Failed — Path is currently unusable for the I/O stream. port A The relative number of an HBA. A specific port number is determined according to its order of discovery by the Windows operating system. HBA's include SCSI, Fibre Channel, and IDE adapter types. SAN Storage Area Network. A configuration of networked devices for storage. state An attribute that describes the current operational condition of an object.
Index P B boot from SAN, 19 C commands for managing storage arrays, 25 components, software, 33 conventions, text symbols, 7 D performance monitoring provider, 34 persistent reservation clear utility, 34 pre-installation, 11 R recovering inaccessible disk devices, 21 related documentation, 7 removing HP MPIO MSA DSM, 15 disk devices, inaccessible, recovering, 21 documentation HP website, 7 drivers Multipathing bus, 33 replacement class, 33 S E T silent installation, 16 software components, 33 Subs
