HP MPIO Full Featured DSM for XP family of Disk Arrays 4.01.00 installation and reference guide This document provides information about managing, installing, upgrading, and removing HP MPIO Full Featured Device Specific Module (DSM) for XP family of Disk Arrays (called the “HP MPIO XP DSM” throughout this document). This document also includes information on support for load balancing in Microsoft Cluster Server (MSCS)/Failover Cluster environments.
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Contents 1 Installing the HP MPIO Full Featured DSM for XP family of Disk Arrays ...... 7 Preparing for installation .............................................................................................................. 7 Installing HP MPIO XP DSM ......................................................................................................... 8 Installing HP MPIO XP DSM on a stand-alone system ................................................................
5 Support and other resources .............................................................. 31 Contacting HP .......................................................................................................................... Related information ................................................................................................................... Documents ........................................................................................................................ Websites ...
Tables 1 Snapshot of pre-installation checklist ............................................................................ 8 2 Load balancing policies ........................................................................................... 21 3 Notification strings .................................................................................................. 29 4 Document conventions ............................................................................................. 32 5 MPIO.
1 Installing the HP MPIO Full Featured DSM for XP family of Disk Arrays HP MPIO XP DSM provides multipathing support for HP StorageWorks disk arrays on Windows platforms using the Microsoft Multipath Input-Output (MPIO) framework.
Table 1 lists the information you need before installing the HP MPIO XP DSM. Table 1 Snapshot of pre-installation checklist Task Check the contents of the HP MPIO XP DSM kit and the Fibre Channel hardware to ensure nothing is missing. If you are missing any component, contact your account representative, or call the HP Customer Service hotline at (800) 354-9000.
NOTE: For Microsoft Windows Server 2008 – Server Core (x86 and x64) and Microsoft Windows Server 2008 R2 – Server Core (IA64 and x64), you can run Launch.exe from the installation location, using the command prompt. Installing HP MPIO XP DSM on a clustered system To install HP MPIO XP DSM on a clustered system, complete the following steps: NOTE: On a clustered system, you must install HP MPIO XP DSM on one node at a time. Repeat this on all the nodes in a cluster. 1.
1. Complete the pre-installation checklist (Table 1) and the pre-installation procedure, see Preparing for installation. 2. Run Launch.exe from the installation location. 3. In the launch window, click Install HP MPIO Full Featured DSM for XP family of Disk Arrays. 4. Select the upgrade option. 5. Follow the on-screen instructions to complete the upgrade. 6. Reboot the system.
NOTE: To recover from an unsuccessful migration, restore your system from the full backup you made before starting the migration. Migrating from Secure Path to HP MPIO XP DSM on a stand-alone system To migrate from Secure Path to HP MPIO XP DSM on a stand-alone system, complete the following steps: 1. 2. Complete the pre-installation checklist (Table 1) and procedure, see Preparing for installation. Choose one of the following options: • If your system has only XP storage arrays, remove Secure Path.
NOTE: Repeat steps 2–3 for all nodes in the cluster. 4. 5. Migrate to HP MPIO XP DSM on current node by following steps 2–7 from the procedure provided for Migrating from Secure Path to HP MPIO XP DSM on a stand-alone system. Using Cluster Administrator: a. Restore failback for all groups containing resources, as needed. b. Redistribute cluster resources as desired.
2. Install or upgrade to HP MPIO XP DSM 4.01.00. For more information, see Chapter 1. 3. Upgrade to Windows Server 2008. 4. Double-click the batch file (depending on your operating system): • For Windows Server 2008 x86: \x86\Win2k8Upgrade.bat • For Windows Server 2008 IA64: \ia64\Win2k8Upgrade.bat • For Windows Server 2008 x64: \amd64\Win2k8Upgrade.
6. Close the Add/Remove Programs window. NOTE: The LUNs may be inaccessible at this time. 7. Reboot the system. NOTE: For Windows Server 2008 – Server Core and Microsoft Windows Server 2008 R2 – Server Core, go to the installation location from the command prompt and run Launch.exe. Select Remove > Remove all installed components, to remove HP MPIO XP DSM. Using silent installation You can execute the silent installation from the installation location on your computer or from a network drive.
–6 Cannot write to the response file –7 Unable to write to the log file –8 Invalid path to the InstallShield Silent response (.iss) file –51 Cannot create the specified folder –52 Cannot access the specified file or folder NOTE: The C: in /f1C: and /f2C: refers to a local drive on the system or a network drive which is used to obtain the response file and write the MPSInstallLog.txt (provided the directory has the write permission enabled).
Upgrading HP MPIO XP DSM To upgrade from a previous version of HP MPIO XP DSM to the current version, complete the following steps: 1. Make a copy of the setup.iss file in the installation location with the name setup.iss. 2. Choose one of the following options: • To upgrade the Microsoft MPIO Framework component along with the DSM component, use the renamed default setup.iss file.
NOTE: When selecting the response on each screen, do not click BACK and modify the selection. In such a case, the response file needs to be generated again. Use this setup.iss file to perform the same silent mode operation on multiple systems across the same platform. Setting up boot from SAN You can set up HP MPIO XP DSM to boot externally from a SAN that uses HP StorageWorks HBAs and RAID arrays.
Installing the HP MPIO Full Featured DSM for XP family of Disk Arrays
2 Support for load balancing in Failover Cluster Server environment for Windows Server 2008 and Windows Server 2008 R2 Load balancing for the cluster devices is enabled by default and cannot be turned OFF. This section describes the following: • Recovering inaccessible disk devices Recovering inaccessible disk devices If there is a stray reservation on a disk device, the device becomes inaccessible to the host systems connected to it.
Support for load balancing in Failover Cluster Server environment for Windows Server 2008 and Windows Server 2008 R2
3 Load balancing Load Balancing is used to distribute I/O request across multiple paths to a logic unit for optimal usage of paths and improve I/O performance. Depending on the load balancing policy set for a logic unit, an appropriate path is selected based on the statistics over that path. The DSM currently supports the following five load balance policies.
NOTE: • The subset setting is not applicable for devices that have the No Load Balancing policy enabled. • The subset setting for a given LUN is persistent across Load Balance policies and host system reboots. • The paths that are part of the subset are reported as "Active" and other paths are reported as "Available". You can modify (enable or disable and add or remove paths) the subset setting for a given LUN through the HP DSM CLI.
4 Managing storage arrays using the HP MPIO XP DSM with the CLI utility The command line interface utility (CLI) of HP MPIO XP DSM enables you to monitor and manage multipathing devices.
hpdsm devices all Syntax: hpdsm devices all The hpdsm devices all command displays the information of the device, followed by their path information as shown in the following example. If there are no devices present, the following message is displayed: No devices found. NOTE: See hpdsm set device policy for a definition of the policies. The P.B.T.L. column shows the device port, bus, target, and LUN. Example: hpdsm devices all Total No.
hpdsm paths device Syntax: hpdsm paths device=x The hpdsm paths device command displays information about the paths available for device x, as shown in the following example. NOTE: • The P.B.T.L. column shows the device port, bus, target, and LUN. • The RTP column shows the target port information as defined by SCSI-3 specification. • The Controller Port# column shows the controller serial number followed by target port number.
Change Load Balance policy (y/n)? y Load Balance policy changed. Verify by issuing "hpdsm devices" command. Example: hpdsm set device=all policy=rr Successful for all the devices. Verify by issuing "hpdsm devices" command.
NOTE: • device=all changes the SUBSET STATE for all the devices • path=all enables or disables subset settings and adds or removes all the available paths to or from the subset • Paths in the failed state cannot be added or removed to or from the subset • hpdsm set device=x subset=remove path=all will cleanup the failed paths and disables the subset hpdsm set device path Syntax: hpdsm set device=x path=y The hpdsm set device path command changes the preferred path for device x, as shown in the following ex
Device Serial No.:50 142460C01 Cleanup the failed path information for this LUN (y/n)? y Cleanup Succeeded. Verify by issuing "hpdsm devices" command. Example: hpdsm cleanup device=all Successful for all the devices. Verify by issuing "hpdsm devices" command. hpdsm notify Syntax: hpdsm notify event=notification_event_number time=number_of_minutes The hpdsm notify command defines user notification of events.
Table 3 defines the selections for the notification command string. Table 3 Notification strings Notification string Notification_event_number Notifies the user when DSM: HPDSM_NEW_DEVICE 1 Detects a new device. HPDSM_ADDITIONAL_PATH 2 Detects a redundant path to an existing device. HPDSM_MAX_PATH_REACHED 3 Determines that a device configuration contains the maximum number of supported paths. HPDSM_LAST_PATH_FAILURE 4 Detects that the last path to the device is removed.
hpdsm help Syntax: hpdsm help The hpdsm help command displays help information for the CLI.
5 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support/ Before contacting HP, collect the following information • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions For continuous quality improvement, calls may be recorded or monitored.
• http://www.hp.com/support/ • http://www.docs.hp.com Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocsFeedback@hp.com. All submissions become the property of HP. Product feedback To make comments and suggestions about HP MPIO Full Featured DSM for XP family of Disk Arrays 4.01.00, please send a message to multipathfeedback@hp.com.
IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. HP MPIO Full Featured DSM for XP family of Disk Arrays 4.01.
Support and other resources
A Software components This appendix describes the following components of HP MPIO XP DSM: • Drivers • User mode components Drivers The HP MPIO XP DSM components include the following multipath drivers: • Microsoft MPIO Framework Drivers • MPIO.SYS is the multipathing bus driver. • MPDEV.SYS is the replacement class driver. It communicates with MPIO.SYS. • MPSPFLTR.SYS is a port driver filter (HBA upper filter). • HP DSM driver • HPXPDSM.SYS is the HP DSM driver for XP disk arrays. It interacts with MPIO.
HP MPIO XP DSM command line interface (CLI) The HP MPIO XP DSM command line interface (HPDSM.EXE) enables you to monitor and manage HP DSMs in an MPIO environment. HP MPIO XP DSM performance monitoring provider The HP MPIO XP DSM performance monitoring provider (HpPerfProv.DLL) allows you to monitor the Input-Output (I/O) performance of a device path using the system monitor. To start the performance monitoring, complete the following steps: 1.
Example: hpprutil devices Device# Device Name SCSI Address Reservation NT Disk# 1 HP OPEN-V 4.0.3.0 PR Disk6 2 HP OPEN-V 4.0.3.1 PR Disk7 hpprutil clear device Syntax: hpprutil clear device=x Syntax: hpprutil clear device=m n The hpprutil clear device command clears the reservation present on device x, or clears the reservation present on devices starting from m to n (both inclusive), depending on the input parameter specified.
Software components
B Multipathing driver event log messages This appendix lists the event log messages for HP MPIO XP DSM drivers and provides a description of each message. The error log messages are written in the SYSTEM log file. This appendix describes the following event log messages: • MPIO.SYS event log messages • HP MPIO XP DSM event log messages MPIO.SYS event log messages Table 5 lists MPIO driver event log messages, an explanation of each message, and a description of the data that accompanies the message.
Event ID Message Description 18 A Single Path Fail-Over is being attempted on pseudo-LUN. A pseudo-LUN has just one path, and DSM has requested a failover. The Path ID of the failing device 19 An operation failed on devicedue to lack of memory. Resource allocation failed during an attempted failover, and failover is not currently active. The Path ID of the failing device 20 A Path Verification request to a device on pseudoLUN that is controlled by DSM_namehas failed.
Event ID Message Description DSM_name failed to return a Path to pseudo-LUN. One of the following events occurred during failover: MPIO’s call to the DSMs InvalidatePath failed; DSM did not return a new path; DSM did not return a path when MPIO called the LBGetPath routine. N/A 33 DSM_name returned a bogus path todevice. MPIO is unable to find an operational device-path pair representation (device info) for the path that the DSM wants to use for the I/O to the device.
HP MPIO XP DSM event log messages Table 6 lists the HP MPIO XP DSM event log messages and provides a description of each message. Table 6 HP MPIO XP DSM event log messages Event ID Message Description 101 Discovered a new multipath capable disk with serial number X; first path SCSI address Y. A new multipath disk has been discovered. X represents the serial number of the new disk. Y is the SCSI address of the first path to this disk.
Event ID Message Description 303 Too many paths for disk with serial number X. Path (SCSI address Y) not added. A new path in excess of the supported number of paths for an existing multipath disk has been discovered. X represents the serial number of the disk. Y is the SCSI address of the newly found path. 304 An unrecoverable path failure occurred on SCSI address Y. Disk X is still accessible over redundant path(s). A redundant path to an existing multipath disk has failed.
Multipathing driver event log messages
C Troubleshooting This appendix discusses some of the common problems that you may encounter while using the HP MPIO DSM. It also describes how to troubleshoot these problems. nl Problem: HP MPIO DSM fails to load and displays a yellow-bang in the Device Manager screen. Solution: To troubleshoot this problem, complete one of the following: • Verify if the Multi-path I/O feature is enabled. If not, enable the Multi-path I/O feature.
Problem: Host does not display devices when you change the configurations of a LUN and/or HBA from the management application. The configuration changes include adding or removing LUN(s) to or from the host, or changing the HBA relation. Solution: Re-scan the host by performing the following steps: 1. Go to Device Manager>Disk drives. 2. Right-click and select Scan for hardware changes. nl Problem:Failover only load balance policy cannot be set using the MPIO property sheet.
Glossary This glossary defines the terms used in this guide or related to this product. It is not a comprehensive glossary of computer terms. controller A hardware device that facilitates communication between a host and one or more LUNs organized as an array. DSM Device Specific Module fabric A network that contains high-speed fiber connections resulting from the interconnection of switches and devices. A fabric is an active and intelligent non-shared interconnect scheme for nodes.
• Failed — Path is currently unusable for the I/O stream. port A The relative number of an HBA. A specific port number is determined according to its order of discovery by the Windows operating system. HBA's include SCSI, Fibre Channel, and IDE adapter types. SAN Storage Area Network. A configuration of networked devices for storage. state An attribute that describes the current operational condition of an object.
Index MPIO.
