User's Guide

30 Chapter3
Troubleshooting
Process Group Error Codes
Error Code WQERR_CONNECT
Description Problems connecting to the SCA process. If error logging to syslog is enabled, the errors
are logged to the /var/adm/syslog/syslog.log log file.
Action Check the /var/adm/syslog/syslog.log log file for more information. If error
logging is not enabled, enable it and try running your application again to generate error
messages.
Possible errors in syslog.log include:
• cannot find entry “hp-sca” in /etc/services.
Action: Add the entry hp-sca 19411/tcp to the /etc/services file.
• connect to SCA fails. The sca process is not running or is not responding.
Action: Run the following commands:
— /opt/webqos/vin/sca_stop
— /opt/webqos/vin/sca_start
• Other
Action: Contact your HP Support Representative.
Error Code WQERR_NOTROOT
Description The process attempted to set the process group to a value that can only be accessed by
root.
Action Set the process group to another value; or make sure the process setting the process group
is a root process.
Error Code WQERR_NOTREADY
Description PRM is not installed or not configured on the system.
Action Run the following command:
prmconfig -ie -f /etc/opt/webqos/QP_prmconf