User's Manual

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HP Web Jetadmin 10.3

User Guide

Summary of content (467 pages)

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HP Web Jetadmin 10.
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Copyright and License Trademark Credits © 2014 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.
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Table of contents 1 Install and Set Up HP Web Jetadmin ................................................................................................................ 1 System Requirements ........................................................................................................................................... 1 Operating Systems ..............................................................................................................................
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Restart the HP Web Jetadmin Service Manually ................................................................................................. 21 Back Up and Restore HP Web Jetadmin .............................................................................................................. 21 Upgrade HP Web Jetadmin .................................................................................................................................. 21 Uninstall HP Web Jetadmin ................................
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HP Web Jetadmin Client's Sleep State .............................................................................................. 38 Shared Configuration Options for all Views ........................................................................................................ 38 General Shared Configuration Options ............................................................................................. 38 Configure the Database Settings ............................................................
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Device Polling Configuration Options ............................................................................................... 52 Configure the Background Polling Options .................................................................... 52 Configure the Polling Options for Device Lists ............................................................... 53 Configure the Polling Options for Device Tabs ..............................................................
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3 Device Management ..................................................................................................................................... 70 All About Device Management ............................................................................................................................ 70 Device Management Task Modules .................................................................................................. 70 Device Management Options ........................................
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Activating the Maps Feature ........................................................................................... 89 Adding a Map Graphic to a Device Group ........................................................................ 89 Changing a Graphic Image for a Map .............................................................................. 89 Placing Devices and Subgroups on a Map ...................................................................... 89 Placing URLs on a Map ......................
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Example for Group Policies ........................................................................ 112 Change the Order in which HP Web Jetadmin Applies Policies ................. 112 Security Restriction Settings for Groups ...................................................................... 113 Task Modules for Groups ................................................................................................................ 113 Groups - Current Tasks and Common Tasks Task Modules .................
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Discovery - Current Tasks and Common Tasks Task Modules .................................... 146 Discovery - Summary Task Module .............................................................................. 146 Discovery - Active Discoveries Task Module ................................................................ 146 Discovery - Scheduled Discoveries Task Module ......................................................... 147 Discovery - Templates Task Module ..............................................
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Sensitive Device Information ....................................................................................... 159 Importing a Configuration from a File .......................................................................... 159 Task Modules for Configuration ..................................................................................................... 161 Configuration - Common Tasks Task Module ..............................................................
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What You Can Do With Alerts ........................................................................................ 177 Types of Alerts .............................................................................................................. 177 Examples of Alerts ........................................................................................................ 178 Alerts Traps Listener Port .........................................................................................................
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Firmware - Active Tasks Task Module .......................................................................... 194 Firmware - Scheduled Tasks Task Module ................................................................... 194 Firmware - Device Summary Task Module ................................................................... 194 Related Application Options for Firmware ..................................................................................... 194 Upgrade Firmware ............................
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Device Utilization by User ............................................................................................. 206 Event Log History ......................................................................................................... 207 Hourly Peak Usage ........................................................................................................ 207 Supply Ordering ............................................................................................................
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Data Collection Statuses .............................................................................................. 218 Data Collection Anomalies ........................................................................................... 219 Steps for Data Collection Anomalies ......................................................... 221 Report Generation ...........................................................................................................................
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Steps for Viewing Archived Reports .......................................................... 244 Other Ways to View Archived Reports ....................................................... 244 Delete Archived Reports ............................................................................................... 244 Steps for Deleting Archived Reports .......................................................... 244 Other Ways to Delete Archived Reports ....................................................
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Deleting a Solutions Template ....................................................................................................... 257 Editing a Solutions Template .......................................................................................................... 257 Copying a Solutions Template ........................................................................................................ 257 Applying a Solutions Template ..................................................................
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5 Application Management ........................................................................................................................... 269 All About Application Management .................................................................................................................. 269 Network Ports ................................................................................................................................. 269 Application Management Options ............................
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HP Web Jetadmin - Management Task Module ........................................................... 281 HP Web Jetadmin - Summary Task Module ................................................................. 281 HP Web Jetadmin Installations ....................................................................................................... 281 Find HP Web Jetadmin Installations ............................................................................. 281 Web Service (WS) Discoveries ...............
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Default Media Type ......................................................................................................................... 301 Default Print Density ....................................................................................................................... 302 Default Printer Copies ..................................................................................................................... 302 Delay Calibration at Wake/Power On .........................................
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OXPd Authorization Proxy Configuration ....................................................................................... 313 OXPd Device Functions ................................................................................................................... 314 OXPd Enabled .................................................................................................................................. 314 OXPd OPS Config Settings ..................................................................
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Tray Administration ........................................................................................................................ 325 Tray Setup Media Type .................................................................................................................... 325 Use Another Tray ............................................................................................................................ 325 Use Requested Tray ...........................................................
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First Copy Speed .............................................................................................................................. 334 Hold Off Print Jobs During Copy ..................................................................................................... 334 Hold Off Time .................................................................................................................................. 335 Interrupt Copy Jobs .........................................................
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System Log Server .......................................................................................................................... 347 System Name .................................................................................................................................. 347 TCP Idle Timeout ............................................................................................................................. 348 TCP/IP Configuration Method .............................................
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Searching the LDAP Database ...................................................................................... 364 Retrieve the Device User's Email Address Using Attribute Of ................... 365 Retrieve the Device User's Name Using Attribute Of ................................. 365 LDAP - Accessing the Server ........................................................................................................... 365 LDAP - Searching the Database ..................................................
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Fax Answer Mode Settings .............................................................................................................. 381 Fax Archive ...................................................................................................................................... 381 Fax Archive Setting ......................................................................................................................... 381 Fax Archiving .............................................................
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Device Configuration Options for Embedded Web Server ................................................................................ 399 Embedded Web Server Configuration Options ............................................................................... 399 Embedded Web Server Language Settings .................................................................................... 399 Embedded Web Server Mail Settings .......................................................................................
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Network Folder File Settings .......................................................................................................... 420 Network Folder Notification Settings ............................................................................................. 421 Network Folder Scan Settings ........................................................................................................ 421 Network Folder Setup ..............................................................................
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1 Install and Set Up HP Web Jetadmin ● System Requirements ● Install HP Web Jetadmin ● Post-installation Tasks ● Ports ● Implement SSL ● Use a Separate Instance of Microsoft SQL Server ● Deploy the Smart Client ● Restart the HP Web Jetadmin Service Manually ● Back Up and Restore HP Web Jetadmin ● Upgrade HP Web Jetadmin ● Uninstall HP Web Jetadmin ● Manage Licenses When you install HP Web Jetadmin, you only need to install it on one hardware platform that meets the recommended minim
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● Database ● Network ● Installations and Upgrades ● Client Application ● Shared Print Queues ● Supported Devices ● Host Access ● Client/Server Security HP Web Jetadmin includes network device communication protocols and internal components that manage application and device data. These components extend the capabilities of HP Web Jetadmin and improve usage and performance in device lists, columns, and filtering functions.
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Notes ● HP no longer supports or tests HP Web Jetadmin installations on Microsoft operating systems that were released prior to the supported operating systems listed above. ● Beginning with HP Web Jetadmin 10.3 SR6, Microsoft .NET Framework 4.5 or later is required in addition to .NET Framework 3.5 SP1 because HP Web Jetadmin supports Transport Layer Security (TLS) 1.1 and 1.2. Some of the supported operating systems listed above already ship with .NET Framework 4.5 or later.
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Notes ● For a VMware server, the virtual machine network must be set to bridged to facilitate HP Web Jetadmin communications. ● It is very important to configure VMware so that its guest or virtual systems have enough resources to support HP Web Jetadmin and Microsoft SQL Server. To ensure that the appropriate resources are provisioned, see the support documentation for the version of VMware you are using.
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● Client display with a minimum resolution of 1024 x 768 ● Optimized for Normal font size ● Default DPI only Minimum requirements Although you can use the following hardware configuration for the client, HP does not recommend that you use it for production installations. HP does not test HP Web Jetadmin on this hardware configuration and, therefore, cannot guarantee the results. ● PC with 1.
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● Windows XP Professional (32-bit) ● Windows Server 2003 (32-bit) NOTE: HP does not support or test print queue creation and print path management via HP Web Jetadmin on any operating systems other than those listed above. Supported Devices HP Web Jetadmin supports HP devices and third-party devices that are connected through HP Jetdirect print servers. HP Web Jetadmin also supports third-party devices that are standard printer MIB compliant and are connected to the network.
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To install HP Web Jetadmin, perform the following steps: 1. Go to www.hp.com/go/webjetadmin, and then download the HP Web Jetadmin software. 2. Double-click the EXE file. 3. Follow the instructions in the wizard. 4. When the installation is complete, click the Finish button.
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NOTE: To perform a silent installation, the WJA_EULA and ENABLE_ANONYMIZED_DATA_COLLECTION properties are required. ● /V"[Property1=Value1] [Property2=Value2] [...]" Specifies a list of properties the installer uses (Required). The following are the properties and values. Property and Value Description WJA_EULA=ACCEPT | REJECT Specifies whether you accept or reject the HP Web Jetadmin End User License Agreement. This property is required for silent installations.
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Property and Value Description If the directory name contains spaces, you must use the Windows shortpath notation. To find the short-path notation, issue the following command: Dir *. /x The path must be enclosed with \". In addition, the properties specified for the /V option must be enclosed with quotes.
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start /wait WjaSetup-x64.exe /S /v/qn /V"WJA_EULA=ACCEPT INSTALLDIR=\"C: \wja\" DATABASEDIR=\"C:\wjadb\"" start /wait "C:\temp\WjaSetup-x64.exe /S /v/qn /V"WJA_EULA=ACCEPT ENABLE_ANONYMIZED_DATA_COLLECTION=TRUE INSTALLDIR=\"C:\wja\" DATABASEDIR= \"C:\wjadb\""" Post-installation Tasks ● Recommended Initial Configuration Steps ● Configure the HP Web Jetadmin Service to Restart Automatically NOTE: The HP Web Jetadmin server will start automatically as a Microsoft Service.
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Configure the HP Web Jetadmin Service to Restart Automatically It is recommended to configure HP Web Jetadmin to restart automatically whenever the HP Web Jetadmin service fails. If, for example, the database is inaccessible, the HP Web Jetadmin service will be stopped and then automatically restarted. The HP Web Jetadmin service will wait for the database to become accessible and then the HP Web Jetadmin service becomes live.
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Table 1-1 Ports (continued) Port Number Type Inbound/ Outbound Details (I/O) 843 TCP O HP Web Jetadmin uses this port to configure some settings, such as fax and digital sending, on some HP MFP device models. 1434 UDP O Microsoft SQL Server: By default, HP Web Jetadmin installs the SQL Server database on the same host. Optionally, you can configure HP Web Jetadmin to communicate with a SQL Server database on a different host.
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Table 1-1 Ports (continued) Port Number Type Inbound/ Outbound Details (I/O) 9100 TCP O Printer Firmware Upgrade and Test File Operation: HP Web Jetadmin uses this printer port to transfer printer firmware files, test job files, and PJL configuration files. 27892 UDP I Traps Listener: HP Web Jetadmin uses this port for SNMP-based alerts and for By User Data Collections.
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Enable Secure Sockets Layer (SSL) HP Web Jetadmin administrators enable SSL by adding a certificate to the HP Web Jetadmin application. This certificate forces the browser to use the more secure HTTPS protocol when a user accesses the client logon page. The administrator must enable SSL from the console or host that runs the application by using the procedure in Configure HTTPS (Server Certificates or SSL) on page 15.
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installed. If a non FQDN is used in the browser, certificate failure will occur. As a general rule, form the HP Web Jetadmin URL with FQDN when HP Web Jetadmin is implemented with SSL. To configure HTTPS, access Tools > Options > Shared > Network > HTTPS.
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You can change the HTTP port that launches the HP Web Jetadmin Smart Client application by updating the HP.Imaging.Wjp.Core.WebServer.config.xml configuration file. This configuration file is available in the following directory: C:\Program Files\Hewlett-Packard\Web Jetadmin 10\config\WjaProtoService The following entries in the configuration file define the HTTP and HTTPS ports: HP.Imaging.Wjp.Core.Framework.
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● On the host where HP Web Jetadmin is installed, go to Start > Programs (or All Programs) > HP Web Jetadmin 10, and then select HP Web Jetadmin. ● Browse to the following URL on the host where HP Web Jetadmin is installed: http://localhost:8000 NOTE: In some cases, you might need to add the URL for HP Web Jetadmin to the trusted security zone in the Web browser.
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tokenImpersonationLevel="Impersonation" secure="true" protectionLevel="EncryptAndSign" impersonate="false"> 4. Add the machineName="xxx.xxx.xxx.xxx" entry, changing the value to the IP address of the HP Web Jetadmin server that facilitates client communication.
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CAUTION: Make sure that the new field and values are entered exactly as shown here. Use the quote marks that the editor generates. Do not copy and paste from this document because incorrect characters cause the HPWJA service to fail at startup. Observe all the rules regarding XML editing. If the files are incorrectly formatted, the HP Web Jetadmin XML parser fails. 4. Change the xxx.xxx.xxx.xxx entry to the correct HP Web Jetadmin server IP address through which the device can communicate.
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8. Select File > Save. 9. Start the HPWJA service by using Windows Service Control Manager. HP Web Jetadmin now uses the specified IP address with reference to the HTTP or web services. Configure the Event Notification Port If there is a firewall on the HP Web Jetadmin server, the event notification port must be set to static and the firewall must be configured to accept connections through this port.
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In some firewall applications, such as Microsoft Firewall, you can specify a program or executable file as a firewall exception. In these cases, you can define the following file as an exception: C:\Program Files\Hewlett-Packard\Web Jetadmin 10\bin\HPWJAService.exe The firewall on the client system does not require any special consideration because the client application does not listen to a specific port.
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Before you begin an upgrade, go to Application Management > Overview > Application Management – Active Tasks, and then check for any paused or pending tasks. You must stop or resolve these tasks before you run the installer. To upgrade HP Web Jetadmin, obtain the HP Web Jetadmin installation executable from www.hp.com/go/ webjetadmin. Then run the executable on the system that hosts HP Web Jetadmin.
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2 Introduction to HP Web Jetadmin ● Product Support ● Getting Around in HP Web Jetadmin ● The HP Web Jetadmin Server ● The HP Web Jetadmin Client ● Shared Configuration Options for all Views ● Application Management Configuration Options ● Device Management Configuration Options HP Web Jetadmin increases business productivity by helping you proactively address potential printing problems, automatically configure peripheral drivers, and update firmware.
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Feedback about HP Web Jetadmin You can send comments and suggestions about HP Web Jetadmin to HP. To send an email to HP, go to Help > Feedback. You will receive an automatic reply that indicates HP has received your email. If HP needs more information about your feedback, a representative will contact you.
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● Device Filters ● Device Identification ● Application Logging The top menu bar is always present and changes depending on the application view, presence of plug-ins, and the version of HP Web Jetadmin. This allows you to use functionality without having to change to a different view. Across the top menu bar are four choices: ● ● ● ● ENWW File: Add new groups, alerts, and configuration templates; print, and exit HP Web Jetadmin.
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Preferences Preferences for lists (in Device Lists on page 91 and Groups on page 109) lets you manage data displayed in those lists. The top menu bar changes depending on the application view, presence of plug-ins, and the version of HP Web Jetadmin. Device Filters You can select which device lists or filters are displayed in the left navigation pane. To configure device filters, perform the following steps: 1. From the top menu bar, select View > Preferences > Device Filters.
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● User: the user who started the task. ● Time: start time of the task. If no time is displayed, the task was just executed. Follow these steps: to view the Application Log. 1. From the top menu bar, select Tools > Application Log. The Application Log is displayed. 2. Perform one or more of the following actions: ● To re-sort the Application Log, click on any column header.
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● A left navigation pane that lists all functions for each separate view (Left Navigation Pane on page 28). ● An area on the right that displays content or task modules providing access to related features or tasks (Task Modules on page 28). ● A work space that changes depending on the view and the feature selected (Workspace on page 29). You can resize columns for most lists by clicking and dragging the column headers.
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Workspace The large area on the right side of the navigation tree is the HP Web Jetadmin workspace. This area changes depending on the View and Navigation tree elements selected. In many cases, the focus of this area can be a summary of a feature space. You can obtain this summary by selecting any top-level element within the navigation tree. Elements with the + symbol next to them are top-level elements that invoke a summary focus. An exception to this is the All Devices list.
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● Client Performance: HP Web Jetadmin provides a significant improvement in application performance over earlier versions. The client application performs many tasks locally to reduce traffic to the server, thus improving client performance. HP Web Jetadmin leverages the client application in many ways to maximize performance. ◦ The client application is built on .NET technology, avoiding the need for contacting the server to complete user actions.
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● HTTP Service ● Localization ● HP Web Jetadmin Network Traffic and Behavior HP Web Jetadmin runs on a server host allowing remote access from HP Web Jetadmin host clients. The following sections outline features and information about the HP Web Jetadmin server application. HP Web Jetadmin and Distributed Environments ● How the HP Web Jetadmin Service Works HP Web Jetadmin is scalable client/server software designed to support distributed environments.
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The HP Web Jetadmin service also handles the client-driven requests. HP Web Jetadmin communicates with devices in ways that are both user-driven and automated as background activities. Background activities include the following: ● Slow polling: Keeps network traffic to a minimum even when multiple client sessions are running. ● User-scheduled activities: Includes discovery, firmware upgrades, and device configuration.
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C:\Program Files\Microsoft SQL Server\MSSQL.10.HPWJA\MSSQL\Binn\sqlserver.exe Display name: SQL Server (HPWJA) The following table provides a list of the files that are typically found in the directories.
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● Application logs (Application Logging on page 26) ● User and role associations (User Security on page 271) ● User preferences (Users on page 276) ● Role permissions (Roles on page 273) ● Credentials (Add Credentials for Devices on page 107) ● Device groups (Groups on page 109) ● Tasks (throughout HP Web Jetadmin) ● Templates (throughout HP Web Jetadmin) ● Devices and supported device objects (Device Lists on page 91) ● Data collections (Data Collection on page 209) Low-privilege Servic
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● Start > Programs > Administrative Tools > Services ● Start > Run > Services.msc 2. Double-click the service. 3. On the Properties screen, click the Log On tab. 4. Verify that the NT AUTHORITY\Network Service account is listed in the This account field. HTTP Service HP Web Jetadmin contains a small and embedded HTTP/HTTPS service. This service exists for three reasons: ● Smart Client application delivery (initial client access). ● Help content delivery (during client session).
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Localization HP Web Jetadmin is localized in several languages. All the available languages are automatically implemented when you install HP Web Jetadmin. There are no additional steps required after the installation to enable the language support. The Windows Region and Language settings on the client used to access HP Web Jetadmin determine the language in which the HP Web Jetadmin software and online Help are displayed.
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can be run without a user being logged into a client application session. Background tasks are managed centrally by HP Web Jetadmin software and the user can display them at any time through a task manager interface. The Active Tasks task module is one way users can view running tasks. The HP Web Jetadmin Client ● ClickOnce Software Installation and Launch ● HP Web Jetadmin Client's Sleep State Users gain access to HP Web Jetadmin through a local .NET client application.
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Notification that Microsoft .NET Framework Is Required The HP Web Jetadmin server can detect whether or not Microsoft .NET Framework is installed on the host. If the HP Web Jetadmin server detects that .NET Framework is not installed, HP Web Jetadmin displays a message with instructions to install .NET Framework or start HP Web Jetadmin. Users must have admin privileges to install .NET Framework. The Start HP Web Jetadmin link launches the client after .NET Framework is installed.
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Configure the Data Collection Option You can allow data about your printers and implementation of HP Web Jetadmin to be collected and made anonymous. HP Web Jetadmin uses an Internet connection to transmit this anonymous data to HP. HP uses this anonymous data to improve products and services. IMPORTANT: HP is committed to protecting your privacy and the integrity of your computer. You can enable and disable this feature at any time.
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Configure the HTTP Settings HTTP options enable you to specify a web proxy server and port number from which a client can access the proxy server. A security barrier is enabled on your internal network when accessing external web sites that are required by HP Web Jetadmin. Following are steps to configure this option: 1. On the top menu bar, access Tools > Options > Shared > Network and select HTTP. 2.
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Configure the SMTP Settings SMTP options sets the SMTP gateway for relaying messages to email user accounts. These types of messages are used to convey alerts event details to recipients, reports and reports data export details to recipients, and device list export details to recipients. Following are steps to configure this option: 1. On the top menu bar, access Tools > Options > Shared > Email > SMTP. 2. Configure the desired settings: 3.
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1. On the top menu bar, access Tools > Options > Shared > Discovery > Methods > IP Range > General. 2. To search for subnets larger than Class B (65,000 nodes), click Allow large subnet discoveries. 3. Click the Apply button. To define the IP ranges, see Manage the IP Ranges for Discoveries on page 42. Manage the IP Ranges for Discoveries HP Web Jetadmin can search for devices located within a range of IP addresses (multiple IP ranges can be designated) (IP Range Discovery on page 131).
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3. 4. 5. e. Click Add. To continue adding IP addresses or hostnames, repeat these steps. f. When all IP addresses or hostnames have been added, click Close. g. Click OK two times. Edit a specified address group name: a. Highlight the group and click Edit. The Add specified address group page is displayed. b. Change the group name. c. Click OK two times. Remove a specified address from a group: a. Highlight the group and click Edit. The Add specified address group page is displayed. b.
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Following are steps to configure this option: 1. On the top menu bar, access Tools > Options > Shared > Server Maintenance > Discovery. 2. In the Retention time box, specify the number of days that the discovery history is retained. The default is 90. 3. Click the Apply button. Configure the Retention Period for the Configuration History This option allows you to select the number of days to retain configuration history. Following are steps to configure this option: 1.
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4. In the Retention time box, specify the number of years that the report data is retained. The default is 1. 5. Click the Apply button.
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● SNMP Set Community Name: A grouping mechanism for SNMPv1/v2 used as a security mechanism by many customers. Device configuration is not possible without knowledge of the Set name value. The Set name value traverses the network in clear text and can be “sniffed” by eavesdroppers. ● SNMP Get Community Name: Sometimes used to prevent device discovery from other HP Web Jetadmin installations. Devices only respond to Get packets that have the correct value.
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Credentials Required column that can be enabled in any device list (Columns for Device Lists on page 93). You can right-click the device and add the needed credential to the system in order to resolve this state. What happened to the HP Jetdirect Device Password? HP Web Jetadmin enables device security by providing management over appropriate, device-based security settings.
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All devices and configuration options outside of the Group Restriction Type are secured from unauthorized access. Clear the Credentials Global credentials are credentials that HP Web Jetadmin uses for any device; they are an easy way for you to enter common credentials up front. Global credentials can be set for SNMPv1 Get Community Name, SNMPv1 Set Community Name, SNMPv3 Credentials, and EWS Password.
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Manage the Global SNMPv1 Set Community Names The SNMP Set Community Name is a grouping mechanism for SNMPv1/v2 that has been adopted as a security mechanism by many customers. Device configuration is not possible without knowledge of the Set name value. The Set name value traverses the network in clear text and can be easily detected by eavesdroppers. Following are steps to configure this option: 1. On the top menu bar, access Tools > Options > Shared > Credentials > Device > SNMPv1 Set Community Name. 2.
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3. e. From the Privacy Protocol list, select the DES or AES-128 option. f. In the Private password and Confirm private password boxes, enter the private password (minimum of 8 characters). g. In the Remember credential as box, enter a name for this credential that is easy to remember. h. Click the OK button. To delete an SNMPv3 credential, select the credential from the list, and then click the Remove button.
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The following sections describe the configuration options for functional areas in the Application Management view. To access these configuration options, go to Tools > Options > Application Management. Configure the Settings for the Application Log This option lets you set the time for application log data to be saved. For more information about the Application Log, see Application Logging on page 26. Following are steps to configure this option: 1.
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● Alerts Configuration Options ● Firmware Configuration Options ● Reports Configuration Options ● Supplies Configuration Options The following sections describe the configuration options for functional areas in the Device Management view. To access these configuration options, go to Tools > Options > Device Management.
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value in the device lists. If HP Web Jetadmin cannot obtain a value from the device, it displays in the device lists. The predefined thresholds are based on the stability of the value for each column. For example, the Severity column is considered out-of-date after 15 seconds because the status of devices changes frequently. The System Contact column is considered out-of-date after 24 hours because the contact does not change frequently.
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sends another burst of device requests. HP Web Jetadmin continues to send device requests until the specified polling interval expires, and then waits until the specified number of devices per poll is satisfied before sending new device requests. 3. Click the Apply button. To reset all of the values to the defaults, click the Reset to Default Values button.
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3. 4. ● Maximum communication interval: Specify the number of hours during which no device communication occurs. The default is 24. ● Critical alert interval: Specify how often devices are polled for critical alerts. The default is 5 minutes. To configure static polling for supplies alerts, specify the following settings: ● Enable static polling: Select this checkbox to enable static polling for supplies alerts. ● Polling interval: Specify the polling interval in hours.
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Follow these steps: 1. On the top menu bar, access Tools > Options > Device Management > Devices > Hidden Devices. 2. Configure the desired settings: 3. ● Automatically hide devices in communication error after: Specify how many days should pass with a device before that device should be hidden. ● Hidden devices: To show a device in the device lists even though it has not been communicated with, highlight it in the Hidden devices list and click Show. Click the Apply button.
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● SLP listen: Select this option to use passive discovery on port 427 for SLP signals propagated at HP Jetdirect power-on. The default for this field is off or unselected. ● SNMPv3: Select this option to enable SNMPv3 credential entry fields in HP Web Jetadmin discovery settings. When these credentials are added for discovery settings or global credentials, HP Web Jetadmin attempts SNMPv3 queries on devices. The default for this field is off or unselected.
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Configuration Options for Fleet Configurations ● Configure the Retry Settings for Device Configuration Schedules ● Restore the Default Configuration Templates ● Manage the User-defined Device Configuration Settings ● Manage the PJL Repository ● Manage the Certificate Repository ● Manage the OXPd Device Function Repository ● Manage the OXPd Accessory Record Repository ● Manage the OXPd Authentication Agent Repository ● Manage the OXPd Authorization Proxy Configuration Repository Global sett
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Manage the User-defined Device Configuration Settings You can create custom device configuration settings, and then configure these user-defined settings on devices. User-defined settings can provide additional information about a device that is not available by using the device's existing configuration options.
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4. To disable the user-defined setting when configuring multiple devices, select the Hide when configuring multiple devices checkbox. NOTE: Select this checkbox if the value of the user-defined setting must be unique for each device, such as an identification number. You cannot use this user-defined setting to configure multiple devices or in templates. -orTo allow the user-defined setting to be used when configuring multiple devices, clear the Hide when configuring multiple devices checkbox. 5.
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Export user-defined settings 1. Go to Tools > Options > Device Management > Configuration > User Defined. 2. Select the user-defined settings from the list. -orSelect the Select all checkbox. 3. Click the Export button. The Export User-Defined Settings wizard starts. 4. On the Confirm page, verify that the correct user-defined settings are listed, and then click the Export button. 5. On the Save As window, browse to and select the directory where you want to save the XML file. 6.
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Manage the OXPd Device Function Repository A device function file defines the name and functionality of a button that can be displayed on a printer control panel. You can import device function files into the device function repository, and then use the device function files to configure one or more printers. You can edit device function files, delete device function files, and include device function files in device configuration templates. Follow these steps: 1.
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Edit OXPd authentication agent files 1. Go to Tools > Options > Device Management > Configuration > OXPd Authentication Agents. 2. Select the OXPd authentication agent file from the list, and then click the Edit button. 3. In the Name box, enter the unlocalized name for the OXPd authentication agent (maximum of 100 characters). 4. In the Web application section, perform the following steps: a. 5. In the URI box, enter the URI of the OXPd authentication server (maximum of 256 characters).
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7. In the Signout notification max retries box, enter the maximum number of times that the device can retry sending a notification to the OXPd authentication server when users sign out. 8. In the Signout notification retry intervals box, enter the minimum number of seconds that the device must wait before sending another notification to the OXPd authentication server when users sign out. 9. Click the OK button. Delete OXPd authentication agent files 1.
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5. If network credentials are required to access the URI, select the Use credentials checkbox. Enter the network credentials in the User name (maximum of 128 characters), Password (maximum of 128 characters), and Confirm password boxes. 6. In the Connection timeout box, enter the maximum number of seconds that the device has to establish a connection to the authorization agent before a timeout occurs. 7.
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Manage the Custom Email Templates You can create custom email templates or reset the default alert subscription template back to its original state. This is convenient if changes have been made to the template that you no longer want. NOTE: Email clients may or may not make the web browser the active window when a device URL is selected in an alerts email. Follow these steps: 1. On the top menu bar, access Tools > Options > Device Management > Alerts > Email Templates. 2.
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1. On the top menu bar, access Tools > Options > Device Management > Alerts > Log to File. 2. After you select Enable, specify the maximum file size for the log. To clear the log, select Clear. 3. Select the language for the log. 4. To make changes to the log file, click Edit. The Edit Alert Log to File Template page is displayed. 5. Type the field directly into the Body. Or, you can insert fields: ● Select the source for available fields in Source.
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Configure the Settings for Firmware Upgrades You can change the way firmware upgrades are performed, including how retries are done if a device cannot be contacted or the number of devices that can be upgraded at once. Follow these steps: 1. On the top menu bar, access Tools > Options > Device Management > Firmware > General. 2. Configure the desired settings: 3. ● Maximum concurrent upgrades: Specify the maximum number of firmware upgrades that HP Web Jetadmin can perform at one time.
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Supplies Configuration Options ● Configure the Threshold for Low Supplies ● Configure the Shop for Supplies Link in Reports Global settings can be set here for Supplies. Configure the Threshold for Low Supplies The General option controls the supply threshold at which devices are placed in the “supply needed” state. Follow these steps: 1. On the top menu bar, access Tools > Options > Device Management > Supplies > General.
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3 Device Management ● All About Device Management ● Device Lists ● Groups ● Discovery ● Configuration ● Alerts ● Firmware ● Reports ● Storage ● Solutions All About Device Management ● Device Management Task Modules ● Device Management Options ● Device Tabs on Device List Pages ● Copy Template Wizard ● Export and Import Device Configuration Templates ● Reset Device Wizard ● Edit Schedule Wizard ● Mapping The Device Management view provides many features that help you conf
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Table 3-1 Device Management Task Modules (continued) ● ◦ Stop a task related to Devices. To stop multiple tasks, use Ctrl-Enter or Shift-Enter and then click Stop. ◦ View a active task related to Devices. Devices - Scheduled Tasks Task Module: Can be displayed on the Overview - Device Management page and lists all scheduled tasks for devices. From this task module you can: ◦ Delete any scheduled task for Devices. ◦ Edit a scheduled task related to Devices.
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Table 3-1 Device Management Task Modules (continued) ● Reports - Report Templates Task Module on page 203 ● Reports - Archived Reports Task Module on page 203 ● Reports - Data Collection - Management Task Module on page 203 ● Reports - Data Collection - Templates Task Module on page 204 ● Reports - Scheduled Reports Task Module on page 204 Device Management Options Configuration options can be set for many functional areas within the Device Management view.
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Status Tab ● Parts of the Status Tab Page ● Related Application Options for the Status Tab Device status can appear for a single device or multiple devices depending on list selection. Device status polling rates can be altered for both multiple and single status modes. The number of devices that can concurrently display status through Status tab is limited to ten by default but can be increased or decreased (Configure the Polling Options for Device Lists on page 53).
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◦ ● Configure Page: Shows the Config tab; you can change or add configuration information for devices. From the Customize Status Tab page, you can select multiple options to be displayed. While it is convenient to have the configuration information displayed, selecting a lot of the options could potentially impact polling time. For composite device view (over 10 devices): ◦ Configure Page: Shows the Config tab; you can change or add configuration information for devices.
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If a single device is selected, the configuration items in the tab are shown with the current device settings. If multiple devices are selected, configuration items in the tab are shown with unspecified or blank settings. The list of configurable options varies by the devices selected. With multiple devices selected, all configurable items will probably not apply to all devices. Only settings that apply to a device will be set on that device.
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Alerts Tab ● Parts of the Alerts Tab Page The Alerts tab allows easy access to alerts settings for a particular device or set of devices. Device alerts provide the ability for the device to proactively notify you when a problem occurs with the device. You can set alerts using the Alerts tab or by selecting Alerts from the menu at the left. Using the Alerts tab can be faster since you have already selected the device or devices.
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● Notification Type ● Subscription Type ● Linked to Template This page displayed is identical to the page displayed when you select Alerts - All Subscriptions in the left navigation pane (All Subscriptions on page 191). Features on the Alerts tab page include: ● Save As Template: Save the current settings as an alerts template (Create Alert Subscription Templates on page 185). ● Unsubscribe: Remove devices from this alerts template (Edit Alert Subscription Templates on page 188).
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The Reports tab allows easy access to report functionality for a device or set of devices. The two main areas of this feature allow you to access the two main reporting tasks: ● Data Collection: Must be enabled for devices to ensure the raw data is present to generate reports. Turning on data collection (by checking the check box and clicking Apply) enables this process. The Job Data collection option enables the Jobs by user: color/mono report.
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◦ Part number: Groups the devices by collapsed supply part number categories. Expanding these reveals device and supply detail. ◦ None: Reveals supply detail in an expanded device list. ● View: Choose between two views of the supplies data: the default view or the details view, which includes serial number of the supply, install date, and last used date. ● + (Expand All): View detail. ● - (Collapse All): View summary information only and no detail.
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View You can use the View option to select the type of information displayed on the Storage tab for the selected devices. ● Media: This option lists the storage media on the selected devices. If the Storage Device count is 1 or greater, the mouse-over tool tip displays a table of all the storage media on the device. The following options are available in this view: ◦ Secure Storage Erase: Starts the devices secure storage erase action. One of three secure modes can be set for the storage erase action.
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◦ Install: Installs a font or macro on the selected device. (See Install Fonts and Macros on Devices on page 248.) ◦ Remove: Removes the selected fonts and macros from the device, but does not remove them from the Storage Repository. (See Remove Font and Macro Files from Devices on page 248.) ◦ Print Font/Macro: Prints the selected fonts and macros. (See Print Font/Macro on page 248.) ● Resident Fonts: This option displays the number of resident fonts on the device.
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● Install Manager: For devices that do not already have the Manager application installed or do not have a firmware embedded Manager application, the Install Manager function must be used. Devices that do not have the Manager installed will appear in the Applications list with the indication (Manager not installed). To install the Manager, select the device or devices from the Applications list and choose Install Manager.
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● Configuration URL: specifies where a configuration file is located, and identifies a credential that can be applied to access the location. The configuration file is used to configure the solution. ● License URL: specifies where a license file is located, and identifies a credential that can be applied to access the location. The license file is used to grant access to various functionality within the solution.
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Troubleshoot Tab ● Parts of the Troubleshoot Tab Page The Troubleshoot tab page provides several features that can be used to remotely control devices and analyze other areas for troubleshooting purposes. The features available change depending on the device or devices selected in the device list.
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Parts of the Firmware Tab Page Options on the Firmware tab page include: ● View: The following views are available on the Firmware tab page: ◦ Jetdirect Firmware: Displays detailed information about the status of the HP Jetdirect firmware and whether any upgrades are available in the repository. ◦ Printer Firmware: Displays detailed information about the status of the printer firmware and whether any upgrades are available in the repository.
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6. The Results page is shown. Click Done. 7. Make changes to the new template by following the appropriate steps: ● Edit a Configuration Template on page 172. ● Edit Alert Subscription Templates on page 188. ● Edit a Discovery Template on page 156. ● Edit a Data Collection Template on page 215. ● Edit a Report Template on page 241.
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7. On the Confirm page, verify that the file name is correct, and then click the Import button. 8. On the Results page, click the Done button. Reset Device Wizard You can reset one or more devices. The Power Cycle option can be scheduled. To reset devices, perform the following steps: 1. In any device list, highlight the device or devices you want to reset and click the Troubleshooting tab. 2. Click Reset Device.
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● Changing a Graphic Image for a Map ● Placing Devices and Subgroups on a Map ● Placing URLs on a Map ● Viewing Device or Group Status ● Sizing a Map ● Removing Items from a Map ● Removing a Map from a Group Mapping lets you identify the physical location of devices, device groups, and URLs on a map. You can also set up navigation shortcuts to key items. There are three general steps to follow to use the Map features: 1. Activating the Maps Feature on page 89 2.
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HP Web Jetadmin. For information about sub-groups, see Placing Devices and Subgroups on a Map on page 89. ● If you change a sub-group that has been placed on its parent's map to have a different parent group, then the sub-group is removed from the original parent group's map and all map information about that sub-group on that map is permanently deleted from HP Web Jetadmin. Hidden Devices and Mapping Hidden devices in HP Web Jetadmin will not be displayed on any map.
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The device image is the same image used for that device in device lists. It is centered on the point where you drop it on the map. If selecting more than one device, devices are placed on the map at the point where you drop them with each image being positioned slightly down and to the right of the previous one. If the automatic positioning places an image off of the map, the cascading continues in the upper left corner of the map. A device or a subgroup may only appear on the map once.
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Sizing a Map A map can be resized using one of three methods. In Edit mode, resize the Configure Map dialog by clicking and dragging a corner of the map graphic. In View mode, use the drop-down in the Map module and select one of three methods. The images for the devices, groups, or URLs on the map will move appropriately as the map is scaled to continue to center on the same point on the map. ● Fit to screen: The map image will fit exactly within the available space of the Map window.
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All About Device Lists ● Pre-Defined Device Lists ● Columns for Device Lists ● Customizing Layouts for Device Lists ● Filters and Device Lists ● Search Device Lists ● Exporting Device Data HP Web Jetadmin Device Lists and related features such as sorting and filtering lets you easily locate, manage, and analyze device fleets. Batch configuration, fleet upgrades, reporting and other powerful HP Web Jetadmin features all start with the basic list of devices.
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● PC-Connected Devices: Displays a list of discovered devices that are connected to a PC rather than connected directly to the network. ● Ready Devices: Displays a list of discovered devices that are in a ready state. ● Ungrouped Devices: Displays a list of discovered devices that are not assigned to any group. ● Warning Devices: Displays a list of discovered devices that are in a warning state.
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● User Defined Settings: Custom columns that can be created by users and then populated with data that is only resident on the application. (In previous versions of HP Web Jetadmin, this used to be called custom fields or custom settings.) ● Acknowledged: Shows if you have defined the device as Acknowledged. Acknowledging devices can be done by right-clicking any selection of devices in any devices list. ● Credentials Required: Shows requests for required credentials that were not met.
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Hostname column in HP Web Jetadmin will reflect “lab412”. System Name is simply a device bound object that can be changed using HP Web Jetadmin and the device’s EWS but there are cases when it can also be registered into DNS. HP Jetdirect print servers have a few different features that can allow the System Name value to become registered into a device’s DNS. In many cases, when devices have their IP address parameters DHCP configured, a registration with DNS is possible.
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Steps for Adding or Removing Columns for Device Lists 1. Access any Device List. Right-click in any column header and select Customize. The Select Columns wizard is started. 2. To specify the columns displayed on this page, select one of the following options from the Category drop-down list: 3. ● Favorites: Displays the most commonly used columns. ● All: Displays all of the available columns, except obsolete columns.
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Edit custom device lists 1. In the toolbar, click View > Column Layouts. The Column Layout Manager page is displayed. Highlight the view to edit and then click Edit. The Column Layout Editor page is displayed. 2. To specify the columns displayed on this page, select an option from the Category drop-down list. 3. Select the column to display or remove from the device lists by highlighting it and clicking the arrow buttons between the two lists.
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● Information Devices: Any devices with a severity of "Information". ● New (Last Discovery): Any devices that were added to the All Devices list since last discovery. ● Non-Unique Devices: Any devices that do not have a unique serial number. ● PC-Connected Devices: Any devices that were discovered through PC-Connected device discoveries. ● Ready Devices: Any devices that are in a ready state. ● Ungrouped Devices: Any devices that are not a member of a group.
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Steps for Creating (or Adding) Filters 1. Access a device list. In the toolbar, click Filters, and then click Manage. The Filter Manager page is displayed. 2. Click New. The Filter Editor page is displayed. 3. Type the name for this new filter in Name. 4. To make this filter visible to other users, select Shared. If the filter is not shared, it is only visible to the user who created it. 5.
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“Save As” Filters 1. Access a device list. In the toolbar click Filters and then select Save As. The Save Filter As is displayed. 2. Apply the filter you want to copy to the new filter. 3. In the toolbar, click Filters, and then select Save As. The Save Filter As page is displayed. 4. Specify the name of the new filter, and then click OK. You can now edit the filter definitions of the new filter. Managing Filters 1. Access a device list. In the toolbar click Filters and then select Manage.
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Contains([Device Groups], [Test]) ● The SNMP Trap Destination Table column always uses the summary rather than the actual data from the device’s trap destination table. This is because the data on the device trap destination table is too complex to be displayed properly within a column cell.
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To display the previous occurrence, press Shift+F3. Advanced device list searches The Advanced Search feature provides more flexible searches. For example, you can use regular expressions in the search criteria to specify a search pattern instead of exact text to match. 1. On the toolbar above the device list, click the Advanced Search (binoculars) icon. The Advanced Search window opens. 2. In the Find what box, enter the search criteria. 3. Click the + button next to the Find options option. 4.
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To export device data, perform the following steps: 1. Access any device list. Then right-click anywhere within the list and select Export. The Export Devices wizard is started with the Select columns page displayed. 2. Select the Device Interaction Settings: ● ● 3. Threshold: Specify the age or type of data that HP Web Jetadmin will get from the devices selected: ◦ Database only: HP Web Jetadmin will always get data from the database.
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the double arrow buttons. You can sort the list of available devices by clicking the column headers, or view more columns by right-clicking the column headers. 8. Click Next. The Specify destination settings page is displayed. You can configure the filename of the exported file, the destination, and the file format. 9. Specify the destination: NOTE: A default filename is provided for all of the destinations. You can use the default filename or replace it with a new name.
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● Subscribe for device alerts (Create Alert Subscriptions on page 180) ● Upgrade firmware (Upgrade Firmware on page 194) ● Add device to data collection (Add Devices to Data Collection on page 211) ● Generate report (Generate Reports on page 222) The Device Lists - Current Tasks task module can be displayed in other areas of HP Web Jetadmin; in the other areas it is called Device Lists - Common Tasks.
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Deleting Devices from Device Lists You can delete any device from a device list. If you delete a device from a device list, HP Web Jetadmin removes the device from all of the maps and permanently deletes all of the map information about that device. To delete devices from device lists, perform the following steps: 1. From the left navigation pane, access any device list. 2. Highlight the device or devices to delete and right-click to select Delete. 3. Select one of the following options: 4.
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NOTE: At this time, the Refresh Selection (Full) feature is restricted to a single device for performance reasons. To get the desired result, a full discovery should be done on your network or maybe only on a specific list of IP addresses using the Specified addresses discovery option. Find More Devices On the All Devices page (select All Devices from the left navigation menu) in the upper right corner is a Start discovery button.
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addresses assigned to the devices have changed, you can use the Resolve IP Addresses wizard to rediscover these devices and resolve the status. The Resolve IP Addresses wizard retrieves a list of all the devices that are currently in a communication error status, regardless of the reason for the communication error.
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a. Click the Start Resolving Devices button. b. The Results page appears and shows the progress of the discovery. While the discovery is running, you can hide the Resolve IP Addresses wizard or cancel the discovery. This discovery is available in the Devices – Scheduled Tasks task module on the Device Management > Overview page. You can view the progress or stop the discovery from this task module. c.
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● View a Device Group ● Search for Groups All About Groups ● Group Representation ● Manual versus Automatic Groups ● Group Policies ● Security Restriction Settings for Groups Groups lets you separate devices into subsets (or device groups) so that you can easily manage them. You can add and delete groups, name and rename them, and add or remove devices from existing groups. Putting devices in groups lets you configure multiple devices at the same time.
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● A geographic representation of your device fleet. ● Parent groups representing buildings within a campus could contain subgroups that represent floors or floor quadrants. This could ease finding devices within a campus setting. ● Parent groups reflecting how devices are dispersed among organizations. To ensure this feature works properly, see System Requirements on page 1. Group Representation In the Device Management navigation pane, group names are followed by a number enclosed with parentheses.
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◦ The Automatic Group has had a filter (or filter change) applied. ◦ New devices enter the system running a device discovery. ◦ Device changes are realized by the system that either match or don’t match the filter criteria. ◦ Devices are removed from the system by hiding or deleting them from the All Devices list.
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or only add a few devices to a device group at one time, you can decrease the timeout value. If you define policies that take a long time to execute, such as firmware upgrades, or add a large number of devices to a device group at one time, you can increase the timeout value. For example, assume that you define a firmware upgrade policy and a subscribe to alerts policy for a device group, and specify that the firmware upgrade policy is applied first and the subscribe to alerts policy is applied second.
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● Groups - Summary Task Module ● Groups - Management Task Module The following task modules can be displayed or hidden in Groups.
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A device group is set of devices on your network. After you create a group, you can manipulate all of the devices in that group. You can set up device groups so that device membership is either determined manually by you (Manual group) or automatically based on criteria you specify (Automatic group). Naming groups with meaningful descriptions makes it easier to find a specific device group in a list.
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● ● ◦ Can have numeric characters. ◦ Can have special characters, such as an apostrophe (‘) or hyphen (-). ◦ Can have Unicode characters. ◦ Cannot contain a forward slash or a backward slash. ◦ Can have the same name as another group if the two groups with identical names are in different parent groups. ◦ Naming is flexible and can be changed on existing groups. Parent group: Click the ... button, and then select the parent group.
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● Device Property: Select the property from the drop-down list. ● Not: Check this if the devices should not match the filter criteria. Otherwise, devices matching the filter criteria will be assigned to this group. ● Filter Function: Select the way in which the devices should match the filter criteria from the drop-down box (contains, ends with, equals, and so forth). ● Value: Type the value for the filter criteria. ● Options: Choose to ignore the case to determine a match or to match the case.
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that has been identified as a manual group; devices are automatically added to any group identified as an automatic group based on filter criteria (Manual versus Automatic Groups on page 111). To add devices to a group, perform the following steps: 1. Select Groups in the left navigation pane. The Groups page is displayed. On the Groups page, click Add devices to group. The Add Devices wizard is started with the Select group page displayed. 2. Select the group to add devices to and click Next. 3.
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1. In the Device Management navigation pane, right-click Groups, and then select Edit group. The Edit Group wizard starts. 2. On the Select group page, click the ... button, select the group, and then click Next. 3. On the Specify group options page, enter the new group name and parent group name. Select the Manual group or Automatic group option.
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● Options: Choose to ignore the case to determine a match or to match the case. ● Category: Select Favorites (most commonly used filters), All (all the available filters, except obsolete filters), or Obsolete (filters that are still available, but have been replaced by new filters or will not be supported in the future). Select the Advanced option, and then define the filters as follows: b. i. Type your own formula using the Insert button to insert various expressions. ii.
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Edit Device Group Policies You can make changes to device group policies. To edit device group policies, perform the following steps: 1. In the Device Management navigation pane, right-click Groups, and then select Edit group policies. The Edit Group Policies wizard starts. 2. On the Select group page, click the ... button, select the group, and then click Next. 3. On the Configure group policies page, perform the following steps: a. To add a policy to the device group, click Add.
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1. In the left navigation pane, right-click Groups and then click Export. The Export Groups wizard is started with the Select groups page displayed. 2. Select the group by highlighting it and clicking the arrow buttons between the two lists. To select multiple groups, use either Ctrl+Click or Shift+Click. To move all devices from one list to the other, use the double arrow buttons.
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1. In the Device Management navigation pane, right-click Groups, and then select Search. The Groups Search window appears. 2. In the Name box, enter the search criteria. You can use the following special characters in the search criteria: ● *: Matches the preceding character zero or more times. For example, if you specify zo*, group names that contain z, zo, or zoo are considered a match. ● ?: Matches the preceding character zero or one time.
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● IP Range calculator (Setting Realistic Ranges on page 132). ● Discovery History on page 153. ● Discovery Templates (Create a Discovery Template on page 154). ● Manage Blocked Devices on page 56. ● Integrated PC-Connected device discovery (How HP Web Jetadmin Discovers PC-Connected Devices on page 126). Network devices can be automatically discovered on multiple subnets and then managed.
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Discovery Types and Methods ● How HP Web Jetadmin Discovers Network Devices ● How HP Web Jetadmin Discovers PC-Connected Devices ● Quick Device Discovery ● SLP Multicast Discovery ● IP Broadcast Discovery ● IP Range Discovery ● Specified Device Address Discovery ● Active Directory Discovery ● Passive SLP Discovery ● Domain Discovery ● WS-Discovery Following are the various types of discoveries performed by HP Web Jetadmin.
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How HP Web Jetadmin Discovers Network Devices HP Web Jetadmin uses several methods to find devices connected directly to the network. Regardless of the method used, HP Web Jetadmin first gathers nodes from the network and then determines which of those nodes is a qualified device. Qualification is always done using the SNMP protocol. Nodes found are always queried for specific SNMP objects and then determined to be a qualified printing/imaging device.
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Table 3-4 Primary and Secondary Protocols for PC-Connected Device Discoveries (continued) PC-Connected Device Discovery Method Primary Protocol Secondary Protocol IP range SNMP WMI Specified addresses SNMP WMI Active Directory SNMP WMI Domain SNMP WMI *IP broadcast discoveries send an SNMP query to a broadcast address. IP broadcasts will only find devices through WMI if the PC is able to respond to SNMP queries.
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HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString 2 This property is useful when PC-connected device discoveries are performed over a long period of time. The default setting causes HP Web Jetadmin to overwrite a second log file for each new discovery. 5. To increase the number of log files that HP Web Jetadmin creates, change the entry to the required number of log files. 6. Close and save the DiscoveryManager.
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You can only use the Quick Device Discovery feature to find PC-connected devices if the devices are already in the HP Web Jetadmin database. To find a PC-connected device that is not in the database, you must run a device discovery and use the PC connected devices option. For more information about PC-connected device discoveries, see How HP Web Jetadmin Discovers PC-Connected Devices on page 126.
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● Setting for Routers to cross (hops) (a configuration option for Discovery; see Configure the General Settings for Device Discoveries on page 56). ● Configuration of the network routers; if the router is configured to pass multicast requests on to other sections of your network, then a discovery could potentially discover devices on your entire network.
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● Limited checking is performed to determine if the broadcast address is valid. ● Fast and thorough, especially on a local segment. ● Most modern networks block broadcast traffic. IP Broadcast Discoveries for PC-Connected Devices IP broadcast discoveries for PC-Connected devices send an SNMP query to the IP broadcast address specified. An all 1s broadcast is the default. Systems with the SNMP Proxy Agent first answer with the operating system.
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● Details About Running an IP Range Discovery In contrast to running a broadcast discovery (where all devices or HP Web Jetadmin installations in the subnet are queried), you can choose to discover a specified IP range or a number of IP ranges. This reduces network traffic and eliminates the possibility of having unwanted devices. HP Web Jetadmin installations show up in the database. IP Range discovery searches for devices or HP Web Jetadmin installations within a range of IP addresses.
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NOTE: Hewlett-Packard strongly recommends that you discuss HP Web Jetadmin discoveries with your information technology or network administration team. Here is an example of IP range planning. Assume we have 27 subnets on our hypothetical network. All of these subnets use the same subnet mask of 255.255.255.0. Here are the network numbers that represent our 27 subnets: 15.0.1.0, 15.0.2.0, 15.0.3.0, 15.0.4.0, 15.0.5.0, 15.0.30.0, 15.0.31.0, 15.0.32.0, 15.0.33.0, 15.0.34.0, 15.0.35.0, 15.0.36.0, 15.0.37.
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We can take the formulation one step further and simplify things. Some of the IP ranges are contiguous. These contiguously-addressed subnets are one after the other, in order, making it easy to combine them. The final result would look like this: ● 15.0.1.1-15.0.5.254 ● 15.0.30.1-15.0.39.254 ● 15.0.55.1-15.0.55.254 ● 15.0.64.1-15.0.74.254 This has reduced the number of IP ranges from 27 to 4. We can build this into a form that is easily imported into HP Web Jetadmin and also reflects descriptions.
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● Multiple IP ranges can be added and with optional, descriptive tags. ● HP Web Jetadmin sends 1 query to each address represented by the range. ● HP Web Jetadmin pings the device ranges in bursts of 30. ● HP Web Jetadmin has features to calculate IP ranges based on: ◦ Local client host ◦ HP Web Jetadmin server host ◦ Device ● HP Web Jetadmin IP Range discoveries have proven to be effective, accurate and thorough.
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On the Select IP ranges page, you can select the IP address ranges displayed or you can edit the ranges. 1. Choose the action to take: ● Select an IP range. ● Add: Add an IP range by clicking Add. Type the range in First address and Last address; then type a description (if desired) in Description. Click Add. To calculate a range, click Calculate range. The Calculate IP Range page is displayed: 2.
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● BP005a.yourco.com ● BP065 ● BP076.yourco.com NOTE: For PC-Connected device discoveries, HP Web Jetadmin follows SNMP queries with WMI queries when no SNMP Proxy Agent has been detected on the remote host. Specified Device Address Discoveries for Network Devices Network device discovery queries each address in the list specified. Devices qualified through these queries are added to the All Devices list.
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4. Type the network address in Network address and click Add Address; the address is displayed below in the box. Repeat this until you have entered all network addresses. 5. Check Show For Me next to each IP address you want to include on the Select IP ranges page (the previous page). 6. If desired, remove any ranges by highlighting it and clicking Remove Address. 7. If desired, import a range list by clicking Import Addresses and then browse for the range list. 8.
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discovery can also be filtered on both location and description strings if these are published to the Active Directory. Characteristics of Active Directory discoveries for network devices include: ● You can activate Active Directory discovery by specifying AD location(s). ● You can optionally set location and/or description filtering to narrow Active Directory discovery. ● You can optionally specify Active Directory recursion searching to one or all levels below the specified AD location or locations.
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3. If desired, remove any ranges by highlighting it and clicking Remove. 4. Select the recursion level: ● Current level: discoveries check the container specified by the path and the contents of any containers in the path. ● All levels: discoveries check the container specified by the path plus the contents of all containers and sub-containers in the path. 5. Specify the print queue filter to use in Filter. 6. Click Next. Passive SLP Discovery (For network device discoveries only.
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1. Type the domain in Domain or browse for the domain. Then click Add. The domain is displayed in the Domain box below. To remove any domains from the Domain box, highlight the domain and click Remove. 2. Click Next. WS-Discovery ● Details About Running a WS-Discovery A discovery that uses the Web Services protocol requires minimal settings to launch. HP Web Jetadmin uses the Web Services protocol to query the network to find network-connected and PC-connected devices.
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● Troubleshooting During device discoveries, HP Web Jetadmin uses SNMP queries to gather information from the device. If HP Web Jetadmin concludes that the device is a peripheral such as a printer, plotter, or multifunction device, it displays the device in the list of discovered devices. For HP Web Jetadmin to conclude that a device is a peripheral, the device must be able to answer a set of industry-standard questions.
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● ◦ PJL Configuration ◦ Company Name Network ◦ System Name ◦ Proxy Server Device Page — Alerts tab ● General alerts only, polling only of SNMP Alert table and status OIDs Device Page — Troubleshoot tab ● Reset Device button ● Embedded Web Server button Device Page — Supplies tab ● Input tray levels ● Supplies levels Device Page — Capabilities ● Installed components such as input tray capacities, interpreter languages, duplexer, hard disk, total memory Alerts ● Polling only, no traps ●
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Functionality Definitions This section provides definitions for many of the supported features for third-party devices and the objects used for obtaining the information. The feature is supported if the device can answer the industry-standard query defined in these definitions. ● Alerts: Polling at a specified interval is used to provide alerts that support the following types of events based on status queries that match certain conditions or prtAlerts table objects.
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with other items such as the MAC address and IP address. Some functionality, such as Reports, is blocked in HP Web Jetadmin if the serial number cannot be obtained. Therefore, HP Web Jetadmin makes a strong effort to obtain the serial number from third-party devices. The most typical and widely supported object to extract for obtaining the serial number is prtGeneralSerialNumber.
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Issue Resolution The model name for the device appears to be a much longer name than the true name of the device. HP Web Jetadmin relies on hrDeviceDescr to display the model name. Properly truncated model names are generally provided in proprietary objects. HP Web Jetadmin does not know how to truncate a response to hrDeveiceDescr if it contains too many characters. For example, if a Lexmark printer responds with Lexmark X652de 7932M8R LJ.MN.
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● Stop a discovery by highlighting it and clicking Stop. To stop multiple tasks, use Ctrl-Enter or Shift-Enter and then click Stop. ● View the progress of the discovery by highlighting it and clicking View. Discovery - Scheduled Discoveries Task Module The Discovery - Scheduled Discoveries task module shows you any discoveries that are scheduled to run but that have not run yet.
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Related Application Options for Discovery ● SNMPv3 Enabled Devices ● Network Discovery settings refine the way HP Web Jetadmin performs a discovery in your own environment.
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◦ SNMPv1 timeout value: Specify how long HP Web Jetadmin waits for a reply from a network query that is sent to SNMPv1 devices. The default is 500 ms. ◦ SNMPv3 timeout value: Specify how long HP Web Jetadmin waits for a reply from a network query that is sent to SNMPv3 devices. The default is 1000 ms. ◦ SNMP retries: Specify how many times HP Web Jetadmin retries an SNMP communication with devices after a timeout occurs. The default is 3.
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Steps to Discover Devices 1. In the left navigation pane, click Discovery and then click Discover devices on my network (in the Discovery - Current Tasks task module). The Device Discovery wizard is started with the Specify discovery options page displayed. 2. To use an existing discovery template, select the Use template option, and select the template from the drop-down list. 3. Select the type of discovery you want to perform (Network connected devices or PC connected devices).
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NOTE: For more information about scheduling discoveries, see Schedule a Discovery on page 151. 11. The Confirm page is displayed. If all of the settings are correct, click Start. 12. The Progress page is displayed showing you the Discovery’s progress. To hide the discovery click Hide; to stop the discovery click Stop. 13. When the discovery has completed (or if you click Stop during the discovery), the Results page is displayed: ● To view the discovered devices, check View all devices.
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Example for Scheduling Discoveries You are tasked with scanning subnets in Europe and Asia once per week in order to keep the HP Web Jetadmin All Devices lists up to date. Each of these locations has 5 subnets. Most of the employees in these locations turn off the devices at night in order to save energy. You want to launch two discoveries every Wednesday at 11:00AM in the area where the devices exist. You and the HP Web Jetadmin host are in the central time zone.
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Other Ways to Schedule a Discovery 1. In the left navigation pane, right-click on Discovery and select Schedule discovery. 2. In Discover Devices (the Device Discovery Wizard) on page 149, you can schedule a discovery to run at any time. Discovery History ● Steps for Discovery History ● Other Ways to View Discovery History After discoveries have been run, you can consider the effectiveness of the discoveries so that you can tailor any future discoveries based on these statistics.
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● Method: the type of discovery that was run. The statistics collected on each discovery method row are specific to that method. Each of the following fields listed are specific to the method listed here. ◦ Devices Found: the number of devices found by this discovery method and possibly by other methods as well. ◦ Unique Devices: the number of devices found by only this discovery method. Not found within any other discovery method.
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● ◦ Create a Discovery Template on page 154 (or Add). ◦ Apply (or Run) a Discovery Template on page 155. ◦ Edit a Discovery Template on page 156. ◦ Delete a Discovery Template on page 157. ◦ View a Discovery Template on page 157. Discovery templates can be used when creating Discovery Schedules (Schedule a Discovery on page 151). Steps for Creating a Discovery Template 1.
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3. The template summary information is displayed. Review your selection and if it is correct click Start. The Progress page is displayed. (You can hide the Progress page to do other functions in HP Web Jetadmin while the discovery is in progress, or you can stop the discovery from this page.) 4. When the discovery is complete, the Results page is displayed. To view the discovered devices on the All Devices list, check View all devices. To return to the Discovery page, click Done.
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devices or groups. Templates are available in Configuration, Alerts, Discovery, Data Collection, and Report Generation. For more information, see Copy Template Wizard on page 85. Delete a Discovery Template ● Steps for Deleting a Discovery Template ● Other Ways to Delete a Discovery Template You can delete any discovery template you have created in HP Web Jetadmin. Steps for Deleting a Discovery Template 1.
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3. ● Copy a Discovery Template using the Copy Template Wizard on page 85 ● View a Discovery Template on page 157. To close the Discovery Templates page, click on another option in the left navigation pane or in a task module. Other Ways to View a Discovery Template 1. In the left navigation pane, right-click on Discovery and select View discovery templates. 2. In the left navigation pane, expand Discovery and Templates. Select the template to delete and click Delete.
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Configuration option availability depends on device model, network card and firmware revision. One model of device may support a configuration option for digital send functionality where another model, probably a single-function one, does not support that same configuration option. Again, in fleet scenarios, any configuration option that is set in HP Web Jetadmin will only be applied to device models for which it is supported. To ensure this feature works properly, see System Requirements on page 1.
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would otherwise have to be configured one device at a time. CSV files can easily be created by exporting data from a spreadsheet or word processing program. Here is an example of a device configuration scenario: ● 30 devices exist: 16.24.1.26-16.24.1.56 ● Asset number assignments are required: Abc10040-Abc10070 ● Assignments are made respective to IP address sequence A file can be created to represent the configuration desired.
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Table 3-8 Importable Device Settings for Columns 3+ for a CSV File (continued) Device Location Device Name Get Community Name Job Timeout Set Community Name System Contact System Location System Name TCP Idle Timeout Any user-defined settings that are specified by using the Tools > Options > Device Management > Configuration > User Defined option. Once the mapping is configured, HP Web Jetadmin displays the data headers and device status.
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● Edit configuration template: Make changes to an existing configuration template (Edit a Configuration Template on page 172). ● Delete configuration template: Delete a configuration template (Delete a Configuration Template on page 173). ● Copy configuration template: View all of the configuration tasks which have occurred on all devices within the retention period (Copy Template Wizard on page 85).
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Related Application Options for Configuration Management Global settings can be set here for fleet configurations: ● Configure the Retry Settings for Device Configuration Schedules on page 58 ● Restore the Default Configuration Templates on page 58 ● Manage the User-defined Device Configuration Settings on page 59 Configure Devices ● Steps to Configure Devices ● Other Ways to Configure Devices You can configure devices without using a configuration template. Steps to Configure Devices 1.
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NOTE: Scheduled tasks are displayed in the Scheduled Tasks task module on the Device, Discovery, Configuration, Firmware, Reports, Storage, Solutions, and Application Management pages. You can also display any task module on the Overview page. 4. Click Next. The Select devices page is displayed. 5. Select the device by highlighting it and clicking the arrow buttons between the two lists. To select multiple devices, use either Ctrl+Click or Shift+Click.
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8. Review the settings selected. If you did not choose to schedule this configuration, go to step 10. 9. Click Create Schedule. The Results page is displayed. NOTE: For more information about the Results page, see Complex Data in the Confirm, Results, and Configuration History Pages on page 159. At this point, the schedule has been created but the devices have not yet been configured.
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● Initiator: Shows configurations according to the user who initiated them. ● Start time: Shows configurations according to start time. ● Device result: Shows configurations according to the device results, to easily find device failures. ● Task result: Shows configurations according to the overall task result. Other Ways to View Configuration History ● In the left navigation pane, click Configuration. In the Configuration - Common Tasks task module, select View configuration history.
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Once a configuration task is scheduled it can be viewed in the Configuration - Scheduled Configurations task module. Running tasks can be viewed in Configuration - Active Configurations task module. Steps for Scheduling a Device Configuration NOTE: All schedules use the date and time on the server where HP Web Jetadmin is installed. The client used to access HP Web Jetadmin might not be in the same time zone as the server where HP Web Jetadmin is installed.
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5. The settings displayed are the ones supported by the devices selected in Step 4. Settings are organized alphabetically within each category. You can also use the personalized My Settings category to easily find your favorite settings. If My Settings is not visible, then right-click and select Show ‘My Settings’. Select the configuration options and then click Next.
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● Captured Configurable Options and Configuration Templates Configuration templates are used to store device settings and apply those settings to one or more devices. This can be done to keep device configurations consistent and to make it easy to apply a common set of settings on a regular basis. Templates are an easy way to change the settings for regularly scheduled configurations, without having to recreate the entire schedule.
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● File System > File System Password ● Security > Get Community Name ● Security > Set Community Name ● Security > SNMP Version Access Control In any configuration, whether it is performed for a single device, for multiple devices, or with a configuration template, these settings are always sent to the device last to improve the chance of successful configurations.
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When capturing device settings via the Save As Template feature, these items should remain unchecked. If it is desired to have these configuration options as part of the template, an edit can be performed on the template after it has been saved and the desired configuration option can be selected and configured appropriately. Once the modified template is saved, a version of the configuration option that supports multiple configuration will be used and the operation should succeed.
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Other Ways to Create a Configuration Template ● In the left navigation pane, right-click on Configuration and select Create configuration template. ● In the left navigation pane, expand Configuration and right-click Templates. Then select Create configuration template. ● In the Configuration - Templates task module, select Create. ● In the left navigation pane, right-click on Overview and select Configuration > Create configuration template.
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● In the left navigation pane, expand Configuration and then expand Templates. Select the template to edit and click Edit on the page displaying the template settings. ● In the Configuration - Templates task module, select the template to edit and click Edit. ● In the left navigation pane, expand Configuration and then select Templates. Select the template to edit from the list displayed and click Edit.
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Steps to View a Configuration Template 1. In the left navigation pane, expand Configuration and then expand Templates. Click on the template you want to view. The template page is displayed. 2. You can view all of the settings for the template. You can also: ● Apply: Apply the selected configuration template to devices (Apply a Configuration Template to Devices on page 174). ● Edit: Make changes to an existing configuration template (Edit a Configuration Template on page 172).
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configuration options specified in the template to the device and displays Not Supported for those configuration options on the Results page. To determine if a device model or network card supports the configuration options specified in the template, edit the template. For instructions, see Edit a Configuration Template on page 172. For each configuration option in the template, hold the cursor over the configuration option title.
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Other Ways to Apply a Configuration Template to Devices ● In the left navigation pane, expand Configuration and then expand Templates to list all of the configuration templates. You can drag-and-drop one or more devices onto one of the configuration templates listed under Templates. ● In the left navigation pane, right-click on Configuration and select Apply configuration template. ● In any device list, select one or more devices. Then right-click and select Configuration > Apply configure template.
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paper out or toner low, can trigger email messages to be sent by HP Web Jetadmin that contain detailed information pertaining to the condition, allowing the recipient to act upon that condition immediately The advantage of alerts is that you can receive proactive, real-time warnings via email for events that occur on networked printers.
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● General alerts (detailed): Include most non-supply device events and rely on traps. Polling is established when traps destinations cannot be configured. ● Supplies alerts: Monitor device supply status and levels through polling. The polling mechanism uses a combination of slow-polling and sliding time interval depending on the level of the supply being monitored. ● Critical alerts: Events are monitored by polling every five minutes.
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The Alerts - Current Tasks task module can be displayed in other areas of HP Web Jetadmin; in the other areas it is Alerts - Common Tasks. Alerts - Active Tasks Task Module The Alerts - Active Tasks task module shows you any alerts currently scheduled. You can: ● Stop an alert by highlighting it and clicking Stop. To stop multiple tasks, use Ctrl-Enter or Shift-Enter and then click Stop. ● View an alert template. The following is displayed: ◦ Task Name: The name of the alert.
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Managing Device Alerts When alerts have been configured for a device, they are entered on a Trap Table. (Traps are set only on General alerts, see Create Alert Subscriptions on page 180). Depending on the device, the trap table will contain up to 3, 6, or 12 for that device. HP Web Jetadmin will not automatically overwrite any traps in the table. When a Trap Table is full, the Edit trap table settings dialog box is displayed, which lets you manage the alerts for that device.
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the double arrow buttons. You can sort the list of available devices by clicking the column headers, or view more columns by right-clicking the column headers. You can also select an entire group instead of individual devices, by changing the selection method to Groups. Tasks (for example configurations and more) can be performed on a single group or a group and all of its subgroups.
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● Alert history only: Enter any alerts into the Alert History Log and do not send any email messages about the alerts. ● Email: Sends notifications to the specified email address when the alerts occur. Click the Next button. On the Specify notification settings page, specify the following settings: ◦ Enter the email address or browse for the email address. Multiple email addresses can be separated by a semi-colon. ◦ Select the email format: Concise (default): Short description of the received alert.
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1. In the Device Management navigation pane, expand the Alerts tree, and then select All Subscriptions. 2. In the All Subscriptions pane, select the alert subscription from the list, and then click the Edit Subscription button. The Edit Subscription wizard starts. 3. On the Progress page, select the alerts for the subscription, and then click the Next button. 4.
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Alert History ● Steps for Viewing Alert History ● Other Ways to View Alert History On the Alert History page, you can view the following information about alerts: ● Time Received: The time the alert was received. ● Alert: the name of the alert. ● Device Model: The model of the device that received the alert. ● IP Hostname: The IP Hostname of the device that received the alert. ● IP Address: The IP Address of the device that received the alert.
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Steps for Viewing Alert Subscription Templates 1. Expand the Alerts tree in the left navigation pane and then expand Templates to list all Alert templates. Click on the template you want to view. The specific template detail is displayed. 2. You can do any of the following: ● Apply: Apply the template to devices (Apply an Alert Subscription Template on page 187). ● Edit: Make changes to the template (Edit Alert Subscription Templates on page 188).
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Ignore first time period: If you want HP Web Jetadmin to ignore the first time period (as indicated in Ignore duplicates for above), then select this option. ● Supplies alerts: ◦ The Select supplies categories page is displayed. Select the supply categories you want to monitor. ◦ Click Next. The Select alert threshold page is displayed. NOTE: Use the count threshold indicator to track usage over the amount indicated.
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◦ Preferred language: select the preferred language. ◦ To change the format for the SNMP traps, click the Edit button. The Template Contents window opens. For more information about the SNMP trap format, see Configure the Format for SNMP Traps on page 67. 6. Click the Next button. 7. On the Alerts template name page, enter a name for the alert subscription template, and then click the Next button. 8.
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the double arrow buttons. You can sort the list of available devices by clicking the column headers, or view more columns by right-clicking the column headers. You can also select an entire group instead of individual devices, by changing the selection method to Groups. Tasks (for example configurations and more) can be performed on a single group or a group and all of its subgroups.
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To edit alert subscription templates, perform the following steps: 1. In the Device Management navigation pane, right-click Alerts, and then select Edit subscription template. The Edit Subscription Template wizard starts. 2. On the Select template page, select an alert subscription template from the list, and then click the Next button. 3. If you chose: ● General alerts (detailed) or Critical ◦ The Select alerts page is displayed. Select the supply alerts you want to monitor. ◦ Click Next.
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◦ Enter the email address or browse for the email address. Multiple email addresses can be separated by a semi-colon. ◦ Select the email format: Concise (default): Short description of the received alert. Verbose: Longer description of the alert. Custom: Message format that you can create and name for reuse later. If you do not find a template in the drop-down list of custom messages, you can create one by clicking Custom Email Templates.
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● Remove template but save linked subscriptions: Delete the template but do not delete any occurrences of this template that have been saved by other names with devices associated with it (unlinked, see Apply an Alert Subscription Template on page 187). ● Remove subscriptions for all linked devices (listed below): Delete the template and any subscriptions to the template for all of the devices listed on this page. Click Next. The Confirm page is displayed. 3.
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● Save as Template: Starts the Create Alert Subscription Template wizard, with the subscription settings that were selected; see Create Alert Subscription Templates on page 185. ● Unsubscribe: Stop subscribing to the alerts currently set for this device. ● Edit Subscription: Make changes to the alerts for this subscription; see Edit Alert Subscriptions on page 182. Other Ways to View Alert Subscriptions ● From any device list or a group list, select the Alerts tab.
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Firmware Repository and Qualifying Firmware The Firmware Repository can be accessed from the navigation pane under Firmware (Firmware Repository on page 196). HP Jetdirect and printer firmware images exist on www.hp.com and can be accessed in two ways: ● HP Web Jetadmin can contact www.hp.com and display available images to users (using the Get Images feature). The images can then be imported to the client using the Import feature.
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Firmware - Active Tasks Task Module The Firmware - Active Tasks task module can be displayed on the Firmware page and includes the following tasks: ● Stop any active task. To stop multiple tasks, use Ctrl-Enter or Shift-Enter and then click Stop. ● View active tasks (View the Firmware Repository on page 196).
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Steps for Upgrading Firmware 1. In the left navigation pane, expand Firmware. In the Firmware - Common Tasks task module, select Upgrade firmware. The Upgrade Firmware wizard is started with the Select upgrade type page displayed. 2. Select the type of firmware to upgrade (device or HP Jetdirect). 3. To schedule the firmware upgrade for later, select Schedule firmware upgrade. Click Next. The Select devices page is displayed.
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6. If you are scheduling this upgrade for a later time, the Specify schedule options page is displayed. Select the start date and time. Then click Next. 7. The Confirm page is displayed. Click Next. 8. The Results page is displayed. If a device does not support boot language or for HP Jetdirect upgrades, N/A will be displayed. 9. Click Done.
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● Delete Images on page 198 ● Upgrade Firmware on page 194 Steps for Viewing the Firmware Repository 1. In the left navigation pane, expand Firmware and click Firmware Repository. 2. The available firmware upgrades are listed on the Firmware Repository page. Other Ways to View the Firmware Repository ● In the left navigation pane, click Firmware. In the Firmware - Common Tasks task module, select View firmware repository. Get Images Get Images is used to download selected images from www.hp.
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Edit Properties for Firmware Images You can edit firmware image descriptions or mark a firmware image Qualified. Steps for Editing a Firmware Images Properties 1. In the left navigation pane, expand Firmware and click Firmware Repository. 2. Highlight the image to be edited and click Edit. The Edit Image Properties dialog is displayed. 3. Change the description of the qualified image setting and click OK. Delete Images You can delete any firmware image listed on the Firmware Repository page.
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● Data Collection ● Report Generation ● Archived Reports All About Reports ● Types of Data Collection and Available Reports ● Examples of Reports HP Web Jetadmin provides a rich set of data collection and reporting features. These features enable data collections that are stored in a database and that are used in generating reports at a later time. After data is collected about a device or group of devices, you can display the data in a report, save the data for future use, or save the report.
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Table 3-9 Available Types of Data Collection and Reports (continued) Select this type of Data Collection To gather this type of data To generate this report To determine Notes Device Utilization Page-counts for color, mono (black and white), simplex, duplex, and total pages. Also, page counts for copy pages, scan pages, digital send pages, and fax pages. Device Utilization Time interval or reporting period counts for media/page types processed.
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Examples of Reports Reporting in HP Web Jetadmin shows data change over time. A very simple report could be simple device page count on a single device. After data collection has been established and multiple page counts exist in the database, a report can be displayed that shows the page count change (if any) in a selected time interval. (See Device Utilization on page 206).
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Table 3-12 Example of Daily Counts for the Device Utilization Report (continued) Day 7: 5 Day 14: 3 Device 1.1.0.1 Total = 27 Complex reporting features exist and facilitate much more than simple counts. Data collected over time and reported in some interval is the general basis for most reporting features.
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The Reports - Current Tasks task module can be displayed in other areas of HP Web Jetadmin; in the other areas it is Report Management - Common Tasks.
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Reports - Data Collection - Templates Task Module The Reports - Data Collection - Templates task module can be displayed on the Reports page and the Data Collection page (Data Collection on page 209) and provides you with access to the following tasks: ● Create (Create a Data Collection Template on page 213): also listed on the Data Collection on page 209 menu; lets you create a template for data collection.
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● Device Inventory ● Device Utilization ● Device Utilization by User ● Event Log History ● Hourly Peak Usage ● Supply Ordering ● Supply Replacement Forecast ● Supply Usage Reports are generated through a combination of user-defined settings and collected data that is stored in the database. There are many report types that correspond directly to data collection types. Completed reports can be displayed through the HP Web Jetadmin client host.
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● Time Interval: reports changes in statuses on devices over the specified time interval. ● Last Known Status (Details): reports the last known status and communication state of each device. ● Last Known Status (Summary): categorizes devices into the different statuses. Available columns for this report include but are not limited to: ● Inventory Status ● Inventory Date For more information, see Types of Data Collection and Available Reports on page 199.
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● Total Color ● Total Mono For more information, see Types of Data Collection and Available Reports on page 199. Event Log History The Event Log History report shows device errors and error categories. Available report subtypes are: ● Time Interval: reports pages printed on an hourly interval over a time period. ● Summary (Event Type): reports the number of events in each category for each device, by report interval (daily, weekly, monthly, and others).
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● Supply ● Supply Part Number ● Installation Date ● Estimated Supply Level (%) For more information, see Types of Data Collection and Available Reports on page 199. Supply Replacement Forecast The Supply Replacement Forecast report is a predictive report showing replacement needs for specific supplies. The device supplies metrics that exist in your database will be analyzed, a prediction about needed supplies will be made, and the Supply Replacement Forecast will be generated.
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For more information, see Types of Data Collection and Available Reports on page 199. Getting Started with Reports The following steps are required to generate a report: 1. Collect the data: Specify the devices for which HP Web Jetadmin collects data. The data collection process causes network traffic and requires database space, so you must enable data collection when you want a report. You can specify which reports HP Web Jetadmin generates based on the type of data collection you select. 2.
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NOTE: Applying data collection to a device group is done through Group Policies on page 112. As data is collected, it is stored in tables within the HP Web Jetadmin database. Data retention is set to one year beyond the initial collection date. This value can be changed in Tools > Options > Shared > Server Maintenance > Reports (Manage the Report Data on page 44). Data collections for Reports can be retained for up to 5 years.
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End of job trapping is not supported on all HP printers. In the case where end of job trapping is not supported, HP Web Jetadmin will query the job tables once per collection period (24 hours). This may impact the accuracy of by-user reporting due to the limited size of the device job log. Windows print drivers supplied by HP are known to support device job log entries. Windows print drivers available through Microsoft Windows operating systems may not support job log entries.
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for Reports on page 68). You can specify the time zone and custom hour when setting up data collection (see Add Devices to Data Collection on page 211) or when creating data collection templates (Create a Data Collection Template on page 213), For example: Joy has devices in the Pacific time zone. Her HP Web Jetadmin server is in the mountain time zone. The devices that Joy manages are not turned on until 8AM. Pacific time.
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Other Ways to Add Devices to Data Collection ● In the left navigation pane, right-click on Reports and select Add devices to data collection. ● In the All Devices list, highlight the device and right-click Reports and select Add to data collection. ● In the All Devices list, highlight the device and then in the lower portion of the page click the Reports tab. Then click Add devices to data collection.
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For scheduling information, see Data Collection Custom Collection Time on page 211. Steps for Creating a Data Collection Template 1. Expand the Reports tree in the left navigation pane and then click Data Collection. In the Data Collection - Common Tasks task module, select Create data collection template. The Create Data Collection Template wizard is started with the Choose data collection type page displayed. 2.
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NOTE: Including all subgroups can potentially take much longer and cause much more network traffic, so it should be used only when appropriate. If you schedule a task using a group, the task will apply to the devices in the group at the time the task starts. This makes it easy to redefine the devices used in regularly scheduled tasks without having to delete and create a scheduled task. NOTE: The columns displayed on the Select devices page are defined in View > Preferences > Device Identification. 4.
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7. Click Done to display the Data Collection page. 8. Now you are ready to generate a report. Other Ways to Edit a Data Collection Template ● In the left navigation pane, right-click on Reports and select Edit data collection template. Delete a Data Collection Template ● Steps for Deleting a Data Collection Template ● Other Ways to Delete a Data Collection Template You can delete a data collection template. Steps for Deleting a Data Collection Template 1.
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Steps for Accessing and Working with Data Collection Templates 1. Expand the Reports tree in the left navigation pane; then expand the Data Collection tree and click Templates. 2. Do one of the following: ● To create a data collection template, click New (Create a Data Collection Template on page 213). ● To apply an existing data collection template, click Apply (Apply a Data Collection Template on page 214).
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Steps for Data Collection Summaries 1. Expand the Reports tree in the left navigation pane and then expand Data Collection. Below Data Collection, click on any type of data collection. The summary page for that type of data collection is displayed. 2. View the summary data displayed. 3. To collect data now, highlight one or more devices listed and click Collect Now (at the bottom of the page). The data collection for the selected device or devices is started immediately. 4.
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Status Definition Resolution Communication Error Data Collection was not possible because HP Web Jetadmin was not able to communicate with the device. Make sure the device is connected to the network and that it is turned on Device Change Error A different device exists at this IP address. The Data Collection feature checks the device for unique attributes. Devices that don’t match this criteria fail with this error.
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Anomaly Type Description Reset Ignore Adjust during that time will continue as normal. Abnormal Increasing Page Counts Data collections for Device Utilization and Hourly Peak Usage The page counts collected were over 10,000 pages for a given collection period. Deletes the Collection data collected on the device for the given collection period. Future collections during that time will continue as normal. Ignores this anomaly and removes it from the open anomalies list.
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Anomaly Type Description Reset Ignore Adjust device because the device's trap table is full Device does not support required SNMP trap All data collections HP Web Jetadmin could not complete the collection subscription for the device because the device does not support the required SNMP trap N/A Ignores this anomaly and removes it from the open anomalies list.
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● Copy a Report Template ● View Reports After data collection has been performed, you can generate reports. The type of reports that can be generated is dependent upon the type of data collection that you ran.
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Steps to Generate a Report 1. In the Device Management navigation pane, right-click Reports, and then select Generate report. The Generate Report wizard starts. 2. If templates have been created, you can select an existing template from the Use template drop-down box. -orIf there are no existing templates or if you want to request a custom report, select the report under Custom. NOTE: Be sure and select a report that matches the type of data collection you specified in Data Collection on page 209.
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10. After you have defined the report format, click Next. The Specify destination options page is displayed. 11. Specify the report destination: ● Archive only: save the file but do not display it right now. ● Email: send the report (in HTML or CSV file format) to an email address (Email Reports on page 237). Type the email address on this page or browse for the correct email address. 12. Specify the file format: ● HTML: save the file as an HTML document (Save Archived Reports on page 237).
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● Previous time period: This option lets you request data from a specified number of previous days, weeks, months, and years. TO base this from today, select From today; for example, if today is April 4, then previous month would be March 4 to April 4. If you request for the last month, that would be April 1 to April 30. NOTE: This option is not available if you are scheduling this report for a later time. ● Previous quarter: This option lets you request data based on company quarters.
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● Select the subtype for this report. ● Select how to group the data. Each group will be a separate section of the report. You can also select a primary and a secondary sort. To have the data sorted in ascending order, select Ascending. An example of this is Device Model. If chosen, HP Web Jetadmin groups all of the same device models next to each other in the report. ● Select how to sort the data. Data within each group (as specified above) will be sorted this way.
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5. After you have defined the report format, click Next. The Specify destination options page is displayed. 6. For information about completing the Specify destination options page and others in the Generate Report wizard, see Steps to Generate a Report on page 223 and go to Step 5. Device Utilization Report Settings Following are steps to complete the Specify report settings page for the Device Utilization report in the Generate Report wizard. 1.
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NOTE: Even though data can be collected for a period of time, not all of that data has to be included on the report. You can determine a smaller time frame for the data that is actually included in the report. NOTE: If you schedule a task (for example, a discovery or a configuration or others) using a corresponding template, the task uses the settings defined in the template at the time the task starts.
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● Previous time period: This option lets you request data from a specified number of previous days, weeks, months, and years. TO base this from today, select From today; for example, if today is April 4, then previous month would be March 4 to April 4. If you request for the last month, that would be April 1 to April 30. NOTE: This option is not available if you are scheduling this report for a later time. ● Previous quarter: This option lets you request data based on company quarters.
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● Select the subtype for this report. ● Select how to group the data. Each group will be a separate section of the report. You can also select a primary and a secondary sort. To have the data sorted in ascending order, select Ascending. An example of this is Device Model. If chosen, HP Web Jetadmin groups all of the same device models next to each other in the report. ● Select how to sort the data. Data within each group (as specified above) will be sorted this way.
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4. In the Report data section, select the columns to be displayed from Available columns and click > to move them to Selected columns. 5. After you have defined the report format, click Next. The Specify destination options page is displayed. 6. For information about completing the Specify destination options page and others in the Generate Report wizard, see Steps to Generate a Report on page 223 and go to Step 5.
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NOTE: All schedules use the date and time on the server where HP Web Jetadmin is installed. The client used to access HP Web Jetadmin might not be in the same time zone as the server where HP Web Jetadmin is installed. You should be aware of the potential for time and date differences when configuring schedules. NOTE: Scheduled tasks are displayed in the Scheduled Tasks task module on the Device, Discovery, Configuration, Firmware, Reports, Storage, Solutions, and Application Management pages.
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3. In the Device Information section, select the column category (Favorites, All, or Obsolete) from the Source list. Select the columns to be displayed from Available columns and click > to move them to Selected columns. 4. In the Report data section, select the columns to be displayed from Available columns and click > to move them to Selected columns. 5. After you have defined the report format, click Next. The Specify destination options page is displayed. 6.
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Supply Usage Report Settings Following are steps to complete the Specify report settings page for the Supply Usage report in the Generate Report wizard. 1. In the Formatting (General) section: ● Select the subtype for this report. ● Select how to group the data. Each group will be a separate section of the report. You can also select a primary and a secondary sort. To have the data sorted in ascending order, select Ascending. An example of this is Device Model.
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NOTE: If you schedule a task (for example, a discovery or a configuration or others) using a corresponding template, the task uses the settings defined in the template at the time the task starts. This makes it easy to redefine settings used in a regularly scheduled task without having to delete and create a scheduled task. NOTE: All schedules use the date and time on the server where HP Web Jetadmin is installed.
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● Device Utilization Report Settings on page 227 ● Device Utilization by User Report Settings on page 228 ● Event Log History Report Settings on page 229 ● Hourly Peak Usage Report Settings on page 231 ● Supply Ordering Report Settings on page 232 ● Supply Replacement Forecast Report Settings on page 233 ● Supply Usage Report Settings on page 234 5. After you have completed the Specify report settings page, click Next; the Specify report name page is displayed. 6.
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3. In the All Devices list, highlight a device and right-click. Then select Reports > Schedule report. 4. In the Reports - Report Generation task module, select the report and click Schedule. Deleting Scheduled Reports You can delete a report after it has been scheduled, if it has not been generated, through the Reports Scheduled Reports task module. 1. In Reports, display the Reports - Scheduled Reports task module. 2. Highlight the report to delete and click Delete.
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of tables to store their information, which must be flattened into a single table often with information repeated over several rows to create a delimited text file.
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● Device Utilization - Job Type ● Device Utilization - Media Size ● Device Utilization - Simplex/Duplex ● Event Log - History ● Hourly Peak Usage - After Hours Printing ● Hourly Peak Usage - Business Hours ● Supplies - Current Status ● Supplies - Detailed Forecast ● Supplies - Inventory ● Supplies - Ordering Details ● Supplies - Purchasing Planning ● Supplies - Replacement Efficiency ● Supplies - Replacement Plan ● Supplies - Shopping List ● Supplies - Supply Efficiency NOTE: T
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● Supply Replacement Forecast Report Settings on page 233 ● Supply Usage Report Settings on page 234 4. After you have defined the report format, click Next. The Specify destination options page is displayed. 5. Select how you want the report displayed (either on the page or directly to email). If sending the report to email addresses, you can either browse for those addresses or you can enter them manually. Separate each address with a semi-colon. 6. Specify the report destination: 7.
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the double arrow buttons. You can sort the list of available devices by clicking the column headers, or view more columns by right-clicking the column headers. You can also select an entire group instead of individual devices, by changing the selection method to Groups. Tasks (for example configurations and more) can be performed on a single group or a group and all of its subgroups.
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● Hourly Peak Usage Report Settings on page 231 ● Supply Ordering Report Settings on page 232 ● Supply Replacement Forecast Report Settings on page 233 ● Supply Usage Report Settings on page 234 4. After you have defined the report format, click Next. The Specify destination options page is displayed. 5. Select how you want the report displayed (either on the page or directly to email).
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Steps for Deleting a Report Template 1. Expand the Reports menu in the left navigation pane and then select Report Generation. In the Reports - Common Tasks task module, select Delete report template. The Delete Report Templates wizard is started with the Select template page displayed. 2. Highlight the template to delete and click Next. (Only one template may be selected at a time.) The Confirm page is displayed. 3. Click Next. The Results page is displayed. 4.
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erases these reports as they age. Once the report has reached this value, HP Web Jetadmin automatically clears it from the archive. View Archived Reports ● Steps for Viewing Archived Reports ● Other Ways to View Archived Reports You can view any report that has already been generated through View archived reports. All reports that have been generated are stored in Archived Reports. Steps for Viewing Archived Reports 1. In the left navigation pane, expand Reports. Select Archived Reports.
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● Task Modules for Storage ● Storage Repository ● Import Fonts and Macros ● Delete Fonts and Macros ● Edit Properties for Storage ● Save to File ● Install Fonts and Macros on Devices ● Remove Font and Macro Files from Devices ● Print Font/Macro ● Storage Templates ● Create a Storage Template ● Apply a Storage Template ● Edit a Storage Template ● Delete a Storage Template ● Copy a Storage Template ● View a Storage Template Storage provides the capability to download and manage
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The Storage — Common Tasks task module can be displayed in other areas of HP Web Jetadmin; in the other areas it is Storage — Common Tasks. Storage — Active Tasks Task Module The Storage — Active Tasks task module displays Storage-related tasks that are currently running. For each task, the task name, its state, its initiator, and the time it started are displayed. When a task completes, it is removed from the Storage — Active Tasks Task Module.
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Delete Fonts and Macros You can delete fonts and macros from the Storage Repository. If they have been added to devices, this does not delete them from those devices. 1. In the left navigation pane, right-click on Storage and then click Delete fonts and macros. The Delete Fonts and Macros wizard is started with the Select fonts and macros page displayed. 2. Highlight the fonts and macros you want to delete from the repository and then click Next. The Confirmation page is displayed. 3. Click Next.
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5. Click Save. The Save as page is displayed. Select the location and name for this file and click Save. The Results page is displayed. 6. Click Done. Install Fonts and Macros on Devices After a font or macro file has been imported into the Storage Repository, it can be installed on a device. 1. Access any device list. 2. Highlight the device or devices and click the Storage tab at the bottom portion of page. On the View menu, select Fonts and Macros. 3.
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3. Highlight the device or devices in the Storage tab and click Print Font/Macro. The Print Fonts and Macros wizard is started with the Select fonts and macros page displayed. 4. Select the font and macro files you want to print and click OK. Storage Templates Storage templates allow a number of selected font and macro files to be installed on a group of devices or a single device, allowing any number of these files to be installed with a single command.
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4. Review the selections and click Apply Template. The Results page is displayed. 5. Click Done. Edit a Storage Template You can make changes to a storage template. 1. In the left navigation pane, click Storage and then click Templates. On the Storage Templates overview page, click Create. The Create Storage Template wizard is started with the Specify task action page displayed. 2. Choose to Download fonts and macros to a device and/or Delete fonts and macros from a device. 3.
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View a Storage Template You can install storage within a template to a single device, multiple devices, or a group. 1. In the left navigation pane, click Storage and then click Templates. On the Storage Templates overview page, click Apply. The Apply Storage Template wizard is started with the Select devices page displayed. 2. Select the solution options to apply. If you want to apply the storage later, click Schedule. Then click Next. The Select devices page is displayed.
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Solutions extends HP Web Jetadmin support to include new licensable and configurable solutions supplied through third parties. All About Solutions HP Web Jetadmin provides functionality to manage programs that can be installed on devices. Central to the process of solution management is a Solution Repository, which is a collection of programs that can be installed on managed devices. Three different types of programs can be contained within the repository: ● Chailets ● .
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Solutions — Active Tasks Task Module The Solutions — Active Tasks Task Module displays Solutions-related tasks that are currently running. For each task, the Task Name, its state, its initiator, and the time it started are displayed. When a task completes, it is removed from the Solutions — Active Tasks Task Module. The Solutions — Active Tasks task module shows the active, or currently running, Solution tasks.
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1. In the left navigation pane, click on Solutions and then click Repository. The Repository page is displayed. 2. Click Import. The Import Solutions wizard is started with the Select files page displayed. 3. Select a solution to import or click Browse to find the desired solution. 4. To import the solution, click Import. Editing Solution Settings You can make changes to solutions that have already been imported. 1. In the left navigation pane, click on Solutions and then click Repository.
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3. To remove the solution, click Remove. The Results page is displayed. 4. Click Done. Installing Solutions You can identify a solution and then install it on one or more devices or groups of devices. You can also specify properties for the solution. 1. In the left navigation pane, click on Solutions and then click Repository. The Repository page is displayed. 2. Click Install. The Install Solutions wizard is started with the Select options page displayed. 3.
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10. Click Install. The Progress or Results page is displayed. 11. Click Done. Uninstalling Solutions You can uninstall solutions from one or more devices. 1. In the left navigation pane, click on Solutions. From the Common Tasks task module, click Uninstall solution. The Uninstall Solutions wizard is started with the Select devices page displayed. 2. Select the device by highlighting it and clicking the arrow buttons between the two lists.
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1. In the left navigation pane, click Solutions and then click Templates. On the Solutions Template Overview page, click Create. The Create Solution Template wizard is started with the Select solutions page displayed. 2. Select the solutions to include with the template. To install solution managers, click Install managers if needed. 3. Click Next. The Edit settings page is displayed. 4. The solutions that have been selected to be installed are displayed.
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1. In the left navigation pane, click Solutions and then click Templates. On the Solutions Template Overview page, click Copy. The Copy Solution Template wizard is started with the Template Specification page displayed. 2. Select the template to copy and specify the name for the new template. The original template's name will not be changed. 3. Click Next. The Confirm page is displayed. 4. Review the selection and click Copy Template. The Results page is displayed. 5. Click Done.
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4 Print Management ● All About Print Management ● Print Management Task Modules ● Print Management Options ● Create Print Queue ● Edit Print Queue ● Delete Print Queue ● Pre-configure Driver ● Upload Driver to Available Drivers ● Delete a Driver ● Retrieve a Driver All About Print Management ● Print Queue Management ● Driver Management ● Print Management and Credentials The Print Management view gives you control over remote print queues and drivers.
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Fleet Management of Print Queues Within the Print Management view, HP Web Jetadmin has the capability of installing queues and drivers onto multiple remote hosts. This fleet queue creation can be done remotely from the HP Web Jetadmin client interface and in a configuration session. Users of the Print Management feature could be IT personnel in school districts. These personnel may have responsibility over desktop print functionality and print devices in remote and wide geographic distribution.
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the special HP Universal Print Driver features that are available when this driver is installed from install.exe when downloaded from www.hp.com. Print Management and Credentials HP Web Jetadmin requests and utilizes Windows user credentials during print management operations. These credentials are needed for viewing, adding or removing print queues, or for modifying print queue driver or queue settings on remote systems.
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Print Management - Print Queues Task Module The Print Management - Print Queues task module can be displayed on the Overview page. This task module first locates the remote host on the network and then adds the user credentials that will provide administrative access. This task module includes the following tasks: ● New (Create Print Queue on page 262). ● Delete (Delete Print Queue on page 265). ● Edit (Edit Print Queue on page 264). ● Test to print a test page.
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It is possible to create queues on many remote hosts in one working session (Fleet Management of Print Queues on page 260). Steps for Creating a Print Queue NOTE: When creating print queues on Windows Server 2003, you may be prompted for credentials repeatedly if there are no shared printers already on that host. In this case, you may have to add a shared printer locally. See Microsoft documentation about enabling the RPC endpoint for the print spooler.
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10. You can add a location and any comments. Then click Next. The Confirm page is displayed. 11. Click Next. The Results page is displayed. If the printer was shared, you can print a test page. 12. Click Done. The Print Management page is displayed. Other Ways to Create a Print Queue ● In the left navigation pane, right-click on Overview and select Create print queue. ● In the Print Management - Print Queue task module, type a computer name and domain and click Find.
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Other Ways to Edit a Queue ● In the left navigation pane, right-click on Overview and select Edit print queue. ● In the Print Management - Print Queues task module, select Edit. ● In the Print Management - Print Queue task module, type a computer name and domain and click Find. Enter the credentials to display the queues on the specified server. Then you can select a queue and click Edit.
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Table 4-1 Driver Settings (continued) Setting Lockable or Not Lockable Print in grayscale Lockable Print quality Not Lockable After a pre-configuration has been added for a driver to HP Web Jetadmin, whenever that driver is selected you will be asked to select the default or the pre-configured driver. Steps for Pre-configuring a Driver NOTE: Users who are not members of the local administrators group on the HP Web Jetadmin server host are not able to create driver pre-configuration settings.
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Steps for Uploading a Driver to Available Drivers 1. In the left navigation pane, click Print Management at the bottom of the screen. In the Print Management - Available Drivers task module, click Upload. The Upload Driver wizard is started with the Select INF File page displayed. 2. Select an INF file and click Next. The Confirm page is displayed. 3. Click Start. The selected driver is copied to the destination specified in the preceding step. 4. Click Done. The Print Management page is displayed.
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● Universal Print Driver PS: The Universal Print Driver PostScript is available (HP’s Universal Print Driver on page 260); other Universal Print Drivers can be obtained and installed through an .INF installation. ● Known Drivers: Drivers that are already installed on the remote host or drivers that exist on the HP Web Jetadmin server (INF driver install base). These drivers, when identified for use with the print queue, are added to the queue as it is being installed (Create Print Queue on page 262).
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5 Application Management ● All About Application Management ● Application Management Options ● Application Management Task Modules ● User Security ● HP Web Jetadmin Management All About Application Management ● Network Ports You can use the features in the Application Management view to configure and manage devices on the network. The task modules on the Overview page provide access to these features.
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The following sections describe the task modules you can display or hide on the Application Management Overview page. You can also display or hide these task modules in the corresponding functional area in HP Web Jetadmin by right-clicking anywhere on the page and selecting the task module. NOTE: To display the Task Module docking area, click View > Task Modules > Task Module docking area. To display the Map docking area, click View > Device Modules > Map.
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● Delete a scheduled task related to Web Jetadmin. ● Edit a scheduled task related to Web Jetadmin. User Security ● All About User Security ● User Security Task Modules ● Roles ● Users ● User Security Diagnostics All About User Security ● Initial User Security ● The HP Web Jetadmin Administrator Role ● Alternate Log-in Method for User Security A role is a set of permissions for HP Web Jetadmin features. HP Web Jetadmin administrators can assign local or domain users to user roles.
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the application. An example of this would be a helpdesk scenario where many users may not require or should not have access to features like, discovery, user permissions or, global application settings. HP Web Jetadmin uses Windows domain identities to authenticate users and grant access to the application or to specified features. HP Web Jetadmin provides single-sign-on which means the user is authenticated by virtue of being logged into their client host.
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User Security - Current Tasks and User Security - Common Tasks Task Modules The User Security - Current Tasks task module can be displayed on the User Security page and includes the following tasks: ● Create a Role on page 274 ● Assign Roles to Users on page 277 The User Security - Current Tasks task module can be displayed in other areas of HP Web Jetadmin; in the other areas it is called User Security - Common Tasks.
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After you assign a role to a user, the user can access only the HP Web Jetadmin features that are enabled for that role. You can create multiple roles to allow different levels of access to HP Web Jetadmin features for different users. You can assign multiple roles to one user. The permission sets for roles are cumulative. If you assign one role to a user, you can grant additional permissions to that user by assigning another role that has a different permission set.
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3. Select the checkbox next to each permission that you want to enable for the role, and then click the Next button. NOTE: You must enable at least one permission. 4. On the Specify role name page, enter a name for the role in the Role name box, and then click the Next button. NOTE: Each role must have a unique name. 5. On the Confirm page, verify that the information is correct, and then click the Create Role button. 6. To start the Assign User Role wizard, select the Assign to users now checkbox.
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To delete a role, perform the following steps: 1. In the Application Management navigation pane, expand the Roles option, right-click the role, and then select Delete. The Delete Role wizard starts. 2. On the Confirm page, verify that the information is correct, and then click the Delete Role button. 3. On the Results page, click the Done button.
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● Remove Roles If you have permission to manage users in HP Web Jetadmin you can add users to a role. A user can be added to a role with all of its permissions, or that user can be added to a role with only a subset of its permissions. Managing Users within User Groups Either domain or local user groups can be assigned to an HP Web Jetadmin Role. Once the assignment is made, the users contained within the user group have privileges that are defined within by the role.
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To assign roles to users, perform the following steps: 1. In the Application Management navigation pane, right-click User Security, and then select Assign roles to users. The Assign User Role wizard starts. 2. On the Select users or user groups page, click the Add button. 3. On the Add User page, enter the user name and domain where the user is defined. -orTo search for the user, perform the following steps: a. Click the Browse button. b. To change the location, click the Locations button.
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Edit Users ● Steps for Edit Users You can change the user and role for an existing assignment. Steps for Edit Users 1. Select Application Management from the bottom of the left navigation pane. Expand User Security and click on Users. The User Security - Users page is displayed. 2. Select the user or group and click Edit. The Edit User Roles wizard is started with the Users page displayed. 3. To change the user for the role check Change User and then type the User name and domain.
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User Security Diagnostics ● Steps for Diagnostics User Security - Diagnostics provides analysis of permissions as they exist for an individual user or group. Any domain or local user or group can be chosen and then examined for existing permissions on HP Web Jetadmin. Steps for Diagnostics 1. Select Application Management from the bottom of the left navigation pane. Expand User Security and click on Diagnostics. The User Security - Diagnostics page is displayed. 2.
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NOTE: To display the Task Module docking area, click View > Task Modules > Task Module docking area. To display the Map docking area, click View > Device Modules > Map. The Map menu item is available when you have selected a group; the group does not have to have to a map associated with it. The Map module is visible if the Map menu item has been selected to show the module and if the selected group has a map associated with it.
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HP Web Jetadmin instances can be listed for discovery, user viewing, removing, and even launching. HP Web Jetadmin instances can be found on both local and remote networks. The settings for IP Range and IP Broadcast are identical to HP Web Jetadmin Discovery settings. In fact, these settings are shared between the two features. ● HP Web Jetadmin can discover other instances of HP Web Jetadmin. ● IP Range and IP Broadcast discoveries share stored setting with other discovery features.
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● Limited checking is performed to determine if the broadcast address is valid. ● Fast and thorough, especially on a local segment. ● Most modern networks block broadcast traffic. IP Broadcast Discoveries for PC-Connected Devices IP broadcast discoveries for PC-Connected devices send an SNMP query to the IP broadcast address specified. An all 1s broadcast is the default. Systems with the SNMP Proxy Agent first answer with the operating system.
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IP Range Discovery is effective when the administrator has knowledge of IP segments. Administrators use IP Range Discovery settings to map IP segments or groups of IP segments into HP Web Jetadmin discovery. This method efficiently sweeps selected portions of the network or WAN. IP Range address pairs consist of beginning and ending IP addresses. IP Range discoveries first ping (send ICMP echo requests) specific IP addresses as defined by range address pairs.
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15.0.1.0, 15.0.2.0, 15.0.3.0, 15.0.4.0, 15.0.5.0, 15.0.30.0, 15.0.31.0, 15.0.32.0, 15.0.33.0, 15.0.34.0, 15.0.35.0, 15.0.36.0, 15.0.37.0, 15.0.38.0, 15.0.39.0, 15.0.55.0, 15.0.64.0, 15.0.65.0, 15.0.66.0, 15.0.67.0, 15.0.68.0, 15.0.69.0, 15.0.70.0, 15.0.71.0, 15.0.72.0, 15.0.73.0, 15.0.74.0 From this information, we can formulate the following IP address ranges and import them into HP Web Jetadmin: ● 15.0.1.1-15.0.1.254 ● 15.0.2.1-15.0.2.254 ● 15.0.3.1-15.0.3.254 ● 15.0.4.1-15.0.4.254 ● 15.0.5.1-15.
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complex data and archive data for use in multiple instances. Tile format for IP Range import and export file format can be broken down as follows: ● 1 range per line ● Each IP address is separated by a hyphen character (-) ● Comment or description strings can be appended to the IP range by using an equal character (=) Here is an example of 1 IP range with a comment: xxx.xxx.xxx.xxx-xxx.xxx.xxx.xxx=descriptive text string (where xxx represents an octet in the IP address).
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4. To add an address to the favorites list, select the address, and then click Add Favorite. 5. To delete an address from the favorites list, select the address, and then click Remove Favorite. 6. Click OK, and then continue with the HP Web Jetadmin Discovery wizard. IP Range Discoveries for PC-Connected Devices IP Range discoveries for PC-Connected devices first send an SNMP query to all addresses within the range.
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2. ● Show favorites only: View only the IP ranges you have added by clicking (at the bottom of the page). ● Customize: Show or hide addresses by clicking Customize. Then select an address and click Add Favorite or Remove Favorite. When done, click OK. Click OK. Synchronizing HP Web Jetadmin Installations Once discovered, other HP Web Jetadmin device details can be synchronized into the device details of the HP Web Jetadmin that performed the discovery.
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● The user group on the HP Web Jetadmin host and also be associated to a data synchronization role on that host. ● The user group on the HP Web Jetadmin remote Smart Client. ● The admin group on the data synchronization host. Launching HP Web Jetadmin To launch other instances of HP Web Jetadmin, follow these steps: 1. From the left navigation pane, access Application Management. Expand Web Jetadmin Management and click on Web Jetadmin Installations. The Web Jetadmin Installations page is displayed.
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3. If you need to make changes to your selections, click Back. If your selections are correct, click Next. 4. The Results page is displayed. Click Done. Data Synchronization You can synchronize data between HP Web Jetadmin servers on your network. You can either enter the hostname or IP address of the HP Web Jetadmin server you want to synchronize with, or you can discover all HP Web Jetadmin devices on your network (in Application Management under HP Web Jetadmin Management on page 280).
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● Click Synchronize to synchronize the HP Web Jetadmin servers now. ● Click Schedule to set up a future time to synchronize the HP Web Jetadmin servers. NOTE: If you schedule a task (for example, a discovery or a configuration or others) using a corresponding template, the task uses the settings defined in the template at the time the task starts. This makes it easy to redefine settings used in a regularly scheduled task without having to delete and create a scheduled task.
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6 Device Configuration Options ● Device Configuration Options for Device ● Device Configuration Options for Supplies ● Device Configuration Options for Copier ● Device Configuration Options for Network ● Device Configuration Options for Security ● Device Configuration Options for Projector ● Device Configuration Options for Wireless ● Device Configuration Options for Fax ● Device Configuration Options for Embedded Web Server ● Device Configuration Options for File System ● Device Confi
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ENWW ● Company Name ● Contact Person ● Control Panel Display ● Control Panel Language ● Courier Font Type ● Date and Time ● Date/Time Format ● Daylight Savings Time ● Default Input Paper Tray ● Default Media Size ● Default Media Type ● Default Print Density ● Default Printer Copies ● Delay Calibration at Wake/Power On ● Device Certificates ● Device Location ● Device Name ● Device Volumes ● Duplex Binding ● Duplex Blank Pages ● Duplex Impressions ● Economode ● Fu
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● Job Hold Timeout ● Job Retention ● Job Storage Limit ● Key Press Sound ● Keyboard Layout ● Manually Feed Prompt ● Media Administration ● Optimum Speed/Cost ● Optimum Speed/Energy Usage ● Order Supplies % Level ● Original Orientation ● Outgoing Servers ● Output Auto Continue ● Override A4/Letter ● OXPd Accessory Records ● OXPd Authentication Agents ● OXPd Authorization Proxy Configuration ● OXPd Device Functions ● OXPd Enabled ● OXPd OPS Config Settings ● Paper Tray
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● Show Date and Time ● Show Network Address ● Size/Type Prompt ● Sleep/Wake Time ● Sleep Delay (Minutes) ● Sleep Delay Time ● Sleep Mode ● Sleep Schedule ● Sleep Timer Settings ● Stacker Staple Setting ● Stand by Fuser Mode ● Stapler Offset Mode ● Staples Out Override ● Status Page Language ● Stored Job Sort Order ● Supplies Status Messages on Control Panel ● Suppress Blank Pages ● System Setup ● System Setup Ram Disk ● Time Zone ● Time Zone/Daylight Saving ● Tray
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NOTE: You can only apply this configuration option to a single device. You cannot use this configuration option to configure multiple devices at one time or include this configuration option in a template. Following are steps to configure this option: 1. Enter the device asset number in the box. Most devices support a maximum of 1,024 characters. 2. To apply the asset number to the device immediately, click the Apply button. -orTo apply the asset number to the device later, click the Schedule button.
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Auto Sense Mode Use this option to optimize device settings for certain media types that can be detected automatically by the printer. Not all printers will support all of the sensing methods, or sensing from every tray. Sensing options may include: ● Full Sensing: For each sheet of paper that is picked up from the tray, the product detects light paper, plain paper, heavy paper, glossy paper, tough paper, and transparencies.
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After AutoStore is installed and configured, the front panel on a device or group of devices displays the AutoStore menus. These menus allow users to easily scan, process, and route documents to preprogrammed destinations. For example, an MFP device scans the documents, and then the AutoStore Server processes and then routes the documents to a destination. NOTE: If the AutoStore ChaiService is installed on a device(s), you must configure the AutoStore ChaiService to use the service.
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1. To let the printer continue printing when the toner is low, select Continue. 2. To stop the printer from printing until the toner is replaced, select Stop. Cartridge Out Action This option lets you specify how the printer responds when a toner-out condition exists. Set the printer to continue normal operations or set it to stop printing. In either case, HP Web Jetadmin displays a Toner Out message on the Device Status page.
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NOTE: Selecting the Print In Grayscale feature from the printer driver overrides these settings for a specific print job. Following are steps to configure this option: 1. Auto: (Default) best choice for most conditions; it behaves the same as Mostly Color Pages. 2. Mostly Color Pages: Provides the best performance for most conditions, especially when mostly color pages are printed. Under normal usage, there is minimal or no cost per page impact from this selection. 3.
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To specify the time and date on a device, type the current year, month, and day in the corresponding fields. Use the 12-hour system. For example, 1 PM is 1 PM. Date/Time Format Use this option to specify the format for dates and times as displayed on the device. Specifying the format allows you to comply with the formats used by your organization. To specify the date format, select a format from Date format. To specify the time format, select a time format from Time format.
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Default Print Density This option lets you select the default density for print jobs, which affects all pages printed on the device (host print jobs, received faxes, copies, and internal reports). To select this option, select a density from the drop-down box (5 is the darkest, or highest density). For color, select the desired print density for each color. If applicable, you can also select the print density for highlights, midtones, and shadows.
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2. ● Replace/overwrite existing Certificates ● Append to existing Certificates ● Remove Certificates To add device certificates to the device, click Add. The Add Device Certificate dialog is displayed listing all of the device certificates in the Certificate Repository. Highlight the device certificates you want to add, and then click OK. To manage the list of device certificates, click Edit. The Certificate Repository dialog is displayed.
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To select the volume options, select Off, Soft, Medium, or Loud. Duplex Binding This option allows you to specify default action about whether to print on both sides of paper when the print job does not specify a preference. Ability to specify the default duplex behavior of the printer can be useful for implementing policy by system administrators where the print job is not particular about this aspect of the job.
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FutureSmart Level Each version of the HP FutureSmart firmware can include multiple levels of functionality. HP Web Jetadmin displays the range of firmware levels that are available in the HP FutureSmart firmware that is installed on the device. Use this option to specify the level of the HP FutureSmart firmware version that the device uses. NOTE: This configuration option is available for HP FutureSmart 3 or later. NOTE: For more information about HP FutureSmart, see the HP FutureSmart Solution Web site.
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● If you select the checkbox for the Quick Sets folder, the status of the checkboxes for all the applications in the folder remains unchanged. ● If you clear the checkbox for the Quick Sets folder, the checkboxes for all the applications in the folder are also cleared. ● If you select the checkbox for an application in the Quick Sets folder, the checkbox for the Quick Sets folder is also selected.
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Home Screen Language Selection Use this option to enable or disable the Language Selection button on the device control panel. If you enable the Language Selection button, users can select a different language for the control-panel display during their session. For some devices, if you enable the Language Selection button, you can specify up to four alternate languages for the control-panel display and the default keyboard layout for each alternate language.
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Input Auto Continue This option lets you specify the default action that the printer takes when the specified media size or type is not available. It also lets you specify how long the printer waits before performing the default action. Specifying a default action for the printer to take when the specified media size or type is not available allows the printer to finish printing the current job without user intervention.
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Select the timeout value from the Job Hold Timeout drop-down list. Job Retention This option lets you enable and disable the job retention feature. The job retention feature is available on some printers that have mass storage capability. This allows you to store print jobs in the flash memory on a printer. The job retention feature allows you to complete the following tasks: ● Store a print job on the printer. You can then call the print job from the printer control panel as needed.
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1. To enable a media type, select the check box next to the media type. 2. To disable a media type, clear the check box next to the media type. 3. To define a new media type, type the media name in Media Types. Select the check box next to the media type to activate it. Optimum Speed/Cost This option optimizes the performance or cost per page depending on the expected color content of typical print jobs.
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NOTE: The functions that are available vary depending on the device. ● Email ● Internet Fax ● Alerts ● AutoSend Following are steps to configure this option: NOTE: The following configuration options are not available for some devices. 1. If you are configuring multiple devices, select one of the following options in the Overwrite options section: ● Replace/overwrite existing lists: Any existing SMTP servers on the device are replaced with the lists shown here.
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To test the SMTP server and credentials, enter an email address in the Send test email to box, and then click the Test Server button. NOTE: The Test Server button is available only if you are configuring a single device. f. In the Server usage section, select the checkboxes for the functions that use this SMTP server. 3. To edit an SMTP server, select the SMTP server from the list, and then click the Edit button. On the Edit Server window, edit the settings, and then click the OK button. 4.
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2. ● Replace/overwrite existing OXPd accessory record ● Append to existing OXPd accessory record ● Remove OXPd accessory record To add OXPd accessory records to the device, click Add. The Add OXPd Accessory Record dialog is displayed listing all of the OXPd accessory records in the OXPd Accessory Record Repository. Highlight the OXPd accessory records you want to add, and then click OK. To manage the list of OXPd accessory records, click Edit. The OXPd Accessory Record Repository dialog is displayed.
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Add or replace an OXPd authorization proxy on the device 1. Select the Add/replace OXPd authorization proxy configuration option. 2. Click the Add button. The Add OXPd Authorization Proxy Configuration window opens with a list of the OXPd authorization proxy files that are in the repository. 3. To manage the OXPd authorization proxy files in the repository, click the Edit button. The OXPd Authorization Proxy Configuration Repository window opens.
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To configure the OPS information on the device, perform the following steps. After these steps are complete, the device firmware stores the OXPd services data on the OXPd Pro Server. NOTE: The CA certificate for the OXPd Pro Server must be imported to the device before you can configure the OPS information on the device. 1. In the URI box, enter the URL for the OXPd Pro Server. 2. Select the Use credentials checkbox. 3.
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● On: Calibration occurs immediately following boot. ● Off: Calibration never occurs. ● Delayed: Calibration never occurs; for the delay interval. Setting this option to Delayed controls when a calibration occurs in relation to a power on event. To configure this setting, select Off, On, or Delayed. Print PDF Errors You can choose to have a PDF error page print, which shows the error encountered and the stack at the time of the error. This is useful for debugging.
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2. ● Replace/overwrite existing lists: Replaces any existing Quick Sets on the device with the Quick Sets that are defined here. Any existing Quick Sets on the device that are not defined here are deleted. ● Append to existing lists: Adds the Quick Sets that are defined here to the Quick Sets on the device. A Quick Set is added to the device only if a Quick Set that has the same name and type does not already exist on the device.
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user must sign in at the device and the device must be able to retrieve the information for the user’s Home folder. In the Folder Access Settings section, select the option that specifies the type of read and write access that must be defined for the folder where the job is stored. To verify the folder access before the job starts, select the Verify folder access prior to job start checkbox.
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NOTE: The following options are not available for all devices. 1. To stop printing when a supply becomes low, select the Stop at Low option. 2. To stop printing when a supply is out, select the Stop at Very Low option. 3. To allow the device to continue printing when a supply is out, select the Stop At Maxlife option. This option is available only for monochrome devices. 4. To stop printing and display a prompt when a supply is out, select the Prompt to Continue option. 5.
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Size/Type Prompt This option lets you specify what the control panel displays when a paper tray is opened and closed. Configure it to display or not display the message To change size or type press check on the control panel. In either case, HP Web Jetadmin displays a Tray empty message on the device’s Status page. Following are steps to configure this option: 1. To turn on the display message, select Display. 2. To turn off the display message, select Do Not Display.
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1. To disable Sleep mode, select Off. Disabling Sleep mode is not recommended, since energy saving procedures will no longer be running. 2. To set Sleep mode, select the desired value from the Sleep mode drop-down list. 3. To set Sleep delay, select the desired value from the Sleep delay drop-down list. Setting a Sleep delay is the most common set to put the printer into sleep mode, after a specific amount of idle time. 4.
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Sleep Timer Settings Use this option to configure the Sleep Mode/Auto Off feature on the device. When this feature is enabled, the device automatically enters Sleep mode or Auto Off mode after a specified period of inactivity and then wakes up when the specified events occur. CAUTION: Configuring the Sleep Timer Settings configuration option for some devices might cause those devices to enter a deep sleep mode. USB-based solutions that are connected to these devices might be disabled.
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1. To send the rest of a job to a different output bin, from Output Overflow Command, select Overflow Job. 2. Select how long the printer waits from Output auto continue timeout. 3. Select the output bin from Output Overflow Bin. 4. To continue printing a job without stapling, select Staples Out Override. 5. Select how long the printer waits from the drop-down list labeled Output auto continue timeout.
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4. ● Use Requested Tray: Indicates if the device will automatically try to load media from the next input media tray in the auto-select sequence (defined by each device) when it cannot load media from the current tray. ● Manual feed prompt: Lets you specify whether Manual Feed Prompt will be displayed always, or only if the tray is not loaded. ● Size/Type prompt: Lets you specify what the control panel displays when a paper tray is opened and closed.
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4. a. Select the appropriate values from the Occurrence, Week Day, Month, and Hour drop-down lists. b. Enter the number of minutes for the daylight saving time offset in the DST offset text box. To use the default start date and end date for daylight saving time, click Use Defaults. Tray 1 Mode This option lets you specify: ● Cassette: Let the device prioritize by paper size first.
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To have the device use another tray when necessary, select Enabled. To not direct the device to use another tray when necessary, select Disabled. You will then need to provide paper through the same tray. Select Exclusively (default) to ensure that the printer will not automatically select another tray when you indicate that a specific tray should be used. Select First to allow the printer to pull from a second tray if the specified tray is empty or contains a different media type or size.
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Supply Delay Very Low Message Use this option to set a threshold for the number of pages that the device prints after a supply reaches a very low status before displaying a notification message. You can configure the threshold based on the usage history for each supply to ensure that the very low message appears in time to order or locate a replacement supply. For example, if one color cartridge is used more than the other color cartridges, you can set a lower page count threshold for that color cartridge.
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particular supply and device, so that the low messages appear in time to order or locate a replacement supply. For example, if a particular color is used more than others or the device is heavily used, that supply low threshold may be set higher. If a color is rarely used or supplies are readily available, the supply low threshold may be set lower, to avoid having the supply low messages displayed longer than necessary. To set each option, select the threshold.
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● Copy Optimize Text/Picture ● Copy Output Bin ● Copy Pages Per Sheet ● Copy Paper Tray Selection ● Copy Reduce/Enlarge ● Copy Sharpness ● Copy Staple ● Default Copier Copies ● Default Copy Collation ● Default Edge-to-Edge Setting ● Default Image Quality ● Default Number of Copies ● Default Number of Sides ● Default Original Content ● Default Original Density ● Default Original Media Size ● First Copy Speed ● Hold Off Print Jobs During Copy ● Hold Off Time ● Interrupt
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Following are steps to configure this option: 1. To allow color copies, select Enable. 2. To disable color copies, select Disable. The corresponding option will disappear from the Embedded Web Server. The disability to make color copies is applied after a timeout period. Copier Fit To Page This option enables the device with local copier capability to fit the input image size automatically onto the output sheet size.
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● Flip-style: The original document has flip-style (short edge) binding and the printed document has flipstyle binding. ● Flip-style original; Book-style Copy: The original document has flip-style binding and the printed document has book-style binding. Following are steps to configure this option: 1. In Orientation, select the orientation for the scan job. 2. In 2-Sided Format, select the desired binding format for the scan job.
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blocked and will be processed as soon as the current job finishes printing. The user can choose to cancel the copy job or leave the originals in the automatic document feeder (ADF) or on the scanner glass. Following are steps to configure this option: 1. To enable this feature, select On. 2. To disable this feature, select Off. Copy Optimize Text/Picture Use this option to optimize the quality of copy output based on the content of typical copy jobs.
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To set this option, select the default sharpness value. The higher the value, the greater the default sharpness. Copy Staple Use this option to specify the default staple placement for copy jobs. This setting is only available if a stapler is attached to the device. To set this option, select the staple placement for copy jobs. Default Copier Copies This option allows you to select the default number of copies that will be generated on each copy job initiated from the control panel.
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To configure this option, select the desired default number of sides from the drop-down box. Default Original Content This option lets you specify the default type of information that is on the original document (Text, Graphics, or Mixed). If you want to take advantage of the one-touch copying feature and the users typically copy originals that have only graphics or only text, change the default to the appropriate type of information.
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Following are steps to configure this option: 1. To enable this feature, select On. 2. To disable the hold off print job feature, select Off. Hold Off Time This option lets you specify the default amount of time that network print jobs must wait before starting to print if the Hold Off Print Jobs During Copy on page 334 option is enabled. If you want to give walk-up copying users priority over network print jobs, you should configure the Hold Off Print Jobs During Copy on page 334 option.
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● IPX - Queue Server Job Polling Interval ● IPX - RCFG Support Enabled ● IPX - SAP Broadcast Interval ● IPX - Source Routing ● IPX Name ● Jetdirect External Print Server ● Job Timeout ● Locally Administered Address ● Link Setting ● mDNS Service Name ● Mgmt Protocol ● Network Enable Features ● Parallel Handshake ● Parallel Mode ● Phone Home Privacy Setting ● Protocol Stacks ● Proxy Server ● Scan Idle Timeout ● SNMP Trap Destination Table ● Support Contact ● Support Ph
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Configuration Precedence Use this option to configure the precedence that the device uses when setting several configuration parameters (for example, hostname) by using different configuration methods. The order in which the configuration methods are listed determines which configuration method has precedence over another method for duplicate configuration parameter values. For example, a DHCP hostname overwrites a TFTP hostname if DHCP/BOOTP has precedence over TFTP.
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Following are steps to configure this option: 1. Enter the IP address of the primary DNS server in Primary DNS server IP. 2. Enter the IP address of the secondary DNS server in the Secondary DNS server IP. NOTE: 3. Some devices may not support configuration of a secondary DNS server. To specify a Domain Name for a device, enter the Domain Name assigned to this device in Domain name. (The entry is limited to 254 alphanumeric ASCII characters, including the dash (-) character and dot (.
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HTTP Idle Timeout Use this option to configure the amount of time (in seconds) that an HTTP connection to the device remains open when there is no traffic, such as when a print job stops sending data to the device. To specify an HTTP idle timeout period, enter a value from 5 to 60. The default is 15. To disable the HTTP idle timeout period, enter 0. IPP Printer Install Wizard This option lets you specify the URL for the Internet Printing Protocol (IPP) Printer Install Wizard link for this printer.
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You can set the priority of how a device obtains IP addresses on the network, based on the best method for the network. The priority is determined by the order listed in the configuration precedence list. For example, if DHCP/BOOTP has precedence over DHCPv6, an IP address provided through DHCPv4 will have precedence over an IP address provided by DHCPv6. You can set IPv6 DNS options, including the Domain, Primary DNS, and Secondary DNS. Following are steps to configure this option: 1.
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IPX - Queue Server Job Polling Interval IPX protocol is supported by Novell’s NetWare network operating system. This option lets you specify the number of seconds for the queue server job polling interval. IPX - RCFG Support Enabled RCFG (remote configuration protocol) was developed by HP for remote configuration and management of devices on an IPX/SPX network, typically a Novell NetWare network. By factory default, RCFG is enabled.
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Job Timeout This value represents (in seconds) the maximum time of inactivity which must elapse before the print server card switches from the current network protocol to another when a normal end of job is not detected. For external HP Jetdirect print servers, allowable values are zero, and also within the range 30 to 3600 seconds. For internal HP Jetdirect print servers, allowable values are zero, and also within the range 30 to 127 seconds.
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NOTE: Setting the link to a setting incompatible with the network causes the printer to lose access to the network and might require a cold reset of the printer. To configure this option, select one of the Link Setting options from the drop-down box. mDNS Service Name Use this option to change the name of a printer that is running in an mDNS environment. You can assign a user-friendly printer name that helps you easily find the printer in device lists. The printer name is changed on the HP Jetdirect card.
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IPv4 multicast packets. LLMNR allows both IPv6 and IPv4 hosts to perform name resolution for neighboring computers without requiring a DNS server or DNS client configuration. ● HP Web Services, which accesses XML-based data on HP Jetdirect print servers. ● The Web Services (WS) protocol, which is used to discover network-connected and PC-connected devices on both local and remote subnets. ● The Windows Internet Name Service (WINS) port and registration support.
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Online Privacy Statement available by clicking privacy statement at www.hp.com in your language. For HP to collect any information, Internet access must be available. If you enable this feature, information collected by HP will be limited to the following items: ● HP Jetdirect product number. ● Firmware version and manufacturing date. ● Model number of the attached printer or device. ● Web browser and operating system detected. ● Local language selections used for viewing.
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4. Type the user ID and password in User and Password. 5. Type all proxy server exceptions in Proxy server exception list. Use a semicolon to separate multiple addresses. Scan Idle Timeout This option lets you specify how long the printer waits before closing an idle connection and going to the next print job. If your network is busy, there may be a delay in the packet transmissions. In this case, you might want to specify a longer timeout value.
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◦ If only an IP or FQDN is specified, the default port 162 is used. ◦ If the trap table is full, an error will be displayed. CAUTION: Clearing or replacing trap table entries may cause other applications using those entries to function incorrectly. 2. Enter the IP address of the desired trap server (to save or clear) in IP Address, or enter the FQDN in FQDN. NOTE: FQDN is shown only when FQDN is supported by the print server. 3.
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● The system name is a static name that is saved on the HP Jetdirect print server. Use the system name to identify and track devices on the network. You can also include the system name as a column in device list views. Under some conditions, the system name is visible on the network or the IP name can be resolved through network name services. This typically occurs in a DHCP environment. NOTE: This option does not change the DNS server entries.
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Upload CA Certificate Use this option to upload a certificate authority (CA) certificate to the network interface card (NIC) on the device. You can upload root CA certificates and intermediate CA certificates. You cannot upload user certificates. An intermediate CA is a subordinate of a root CA. An intermediate CA is capable of signing and issuing identity certificates. The result is a certificate chain that begins at the root CA and ends with identity certificates.
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names and associated IP addresses. The database is automatically updated dynamically so that host name and IP address resolution is always current. Following are steps to configure this option: 1. Enter the IP address of the primary WINS server in Primary WINS server IP. 2. Enter the IP address of the secondary WINS server in Secondary WINS server IP. NOTE: Some devices may not support configuration for a secondary WINS server. Device Configuration Options for Security ● 802.
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● IPsec/Firewall Policy ● Kerberos Authentication ● LDAP - Accessing the Server ● LDAP - Searching the Database ● LDAP Sign In Setup ● LDAP Users and Groups ● Near Field Communication ● Novell Sign In Setup ● Open/Print from USB Device ● PJL Password ● Print Job Color Control ● Printer Firmware SHA1 Code Signing ● Printer Firmware Update ● Restrict Color ● Secure Disk Encryption Mode ● Secure Disk Password ● Set Community Name ● Smart Card Sign In Setup ● SNMP Version Ac
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initial 802.1X settings before connecting to the network, you can use an isolated LAN or a direct computer connection using a crossover cable. The supported 802.1X authentication protocols and associated configuration depend on the print server model and firmware version. Following are steps to configure this option: 1. Select the supported protocols that are used for 802.1X authentication on the network.
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Access Control for Device Functions Use this option to specify the sign-in method that is required to access applications from the device control panel and enable or disable access to the applications by using the built-in permission sets. The sign-in methods and applications that are available vary depending on the device. If the device supports creating permission sets, the Permission sets section is available. You can create custom permission sets to restrict access to the applications.
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4. 5. To copy permission sets, perform the following steps: a. Select the permission set from the list, and then click the Copy button. b. On the Copy Permission Set window, enter a name for the new permission set, and then click the OK button. If you are configuring multiple devices or creating device configuration templates, select one of the following options: ● Replace/overwrite existing lists: Replaces any existing permission sets on the devices with this list of permission sets.
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3. Verify that the custom sign-in method appears in the Default sign in method list. 4. Specify the appropriate settings for the device. 5. Click the Save as Template button. The Create Device Configuration Template wizard starts. 6. Continue creating the template with the appropriate configuration settings, and then save the template. Access Control Level for Device Functions Use this configuration option to set the access control levels for the device.
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1. Enter an IP address in IP Address. 2. To identify whether the IP address entry is an individual host or a group of hosts, enter a subnet mask in Mask. NOTE: The first item in the ACL must be the IP address of the HP Web Jetadmin server or an IP address with a wide subnet mask that includes the IP address of the HP Web Jetadmin server. To delete entries from the Access Control List for batch and template configuration, click Clear all ACL Table entries.
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● Enable Color: All color jobs will print in color. ● Disable Color: All color jobs will print in black. ● Color permissions: Requires the device to check the permissions defined for the user (up to 50) and the application to determine if the job can be printed in color. If either the user or the application has "black-only" permission, then the job is printed without color.
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The EWS page for the device has a job log that lists who has printed and from what application. This log can be accessed in order to find out the application and user name that needs to be entered into this configuration option in order to restrict the user or application. To configure this option, select one of the available settings. Control Panel Access This option allows you to lock the device control panel, preventing unauthorized users from accessing it and changing the device settings.
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Device User Accounts A permission set establishes the access level for various device functions, such as the ability to print in color, cancel jobs, and edit fax speed dial numbers. Devices support the predefined Device Administrator and Device User permission sets. To create custom permission sets, use the Access Control Level for Device Functions configuration option. Use this option to specify the default permission set that is applied to new device user accounts on the device.
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1. To enable the Print option, select the Display Print Page on Information Tab checkbox. -orTo disable the Print option, clear the Display Print Page on Information Tab checkbox. 2. To enable the Job Log option, select the Display Job Log on Information Tab checkbox. -orTo disable the Job Log option, clear the Display Job Log on Information Tab checkbox. Embedded Web Server Password If you are concerned about security, specify a password for the Embedded Web Server configuration.
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To configure this option, select the encryption strength from the list. EWS Information Protection Use this option to enable or disable protection for the Information tab on the device Embedded Web Server (EWS) page. If the Enabled option is selected and an EWS password is configured on the device, users cannot access the Information tab on the EWS without logging in with the EWS device password.
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Following are steps to configure this option: 1. Type the password and then repeat it for confirmation. 2. To disable the public Get Community Name, select Disable SNMPv1/v2 default Get Community Name of 'public'. If a device does not support this option, it will ignore it in batch configurations or when applying templates. Group 1 PIN This option enables you to force users to use a pin to access a device.
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HP Jetdirect IPsec supports the Kerberos authentication method. The Kerberos authentication method supports the AES128-SHA1 and AES256-SHA1 encryption protocols. These encryption protocols incorporate an iteration count that increases the complexity of the encryption keys. The default iteration count in HP Jetdirect is 4,096, which complies with current standards. The iteration count in HP Jetdirect and the iteration count on the Kerberos domain controller must match.
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Use the Advanced button to the right of the Kerberos realm (domain) field to access the Alternate Domain Configuration. Alternate domains are mapped to the default realm. The Kerberos server hostname can be the same as the Kerberos realm (domain) if a DNS (Domain Name Service) service is available and correctly configured. The device will use DNS to look up the first available KDC (Kerberos Domain Controller) on the network. If DNS is not available, the IP address of the Kerberos Server may be used.
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NOTE: On some LDAP servers, the Search root can be left blank (in which case its root node will be assumed). The search root is not case sensitive. Retrieve the Device User's Email Address Using Attribute Of After the device user has been located in the LDAP database, the user's email address is retrieved from the database by using the LDAP attribute specified in Retrieve device user's email address using attribute of field. In the Windows Active Directory environment, this attribute is typically mail.
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1. Select the Enable LDAP Sign In checkbox. 2. In the LDAP server address box, enter the IP address or hostname of the LDAP server. The LDAP server address cannot contain the following characters: &<>; 3. In the Port number box, enter the port that the LDAP server monitors for queries. The default is port 389. 4. To enable SSL, select the Use SSL checkbox. -orTo disable SSL, clear the Use SSL checkbox. 5.
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10. In the Retrieve the device user's group using this attribute box, enter the LDAP attribute name for user groups. The attribute name cannot contain the following characters: &<>; 11. If the specified group attribute must match the LDAP attribute exactly, select the Exact match on group attribute checkbox. -orIf the specified group attribute does not need to match the LDAP attribute exactly, clear the Exact match on group attribute checkbox.
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1. Select Enable Novell NDS Sign In. 2. To add a Novell tree, type the name of the Novell tree in the text field under Add Tree and then click Add Tree. To remove a Novell tree, highlight the tree and then click Remove Tree. 3. Type the address of the Novell server in Novell Server Address. 4. Type the context value in Context. 5. Type the bind prefix in Bind Prefix. 6. Type the root name for binding and searching in Bind and Search Root. 7. Type the name of the tree in Default Tree.
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▲ To allow the device to install only firmware bundles that have an SHA2 signature, select the Disabled option. The device uses SHA-256 to validate the bundle signature. The device does not install firmware bundles that have only an SHA1 signature. -orTo allow the device to install firmware bundles that have an SHA1 or SHA2 signature, select the Enabled option. The device always validates the firmware bundles by using the more secure SHA2 signature.
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Secure Disk Encryption Mode Use this option to determine whether encryption is automatically enabled when an HP Secure Hard Disk is installed. This is the default and recommended mode. If you have a specific need to manually specify a drive password or want to start encrypting at a later time, the Manual setting allows this. If Manual is selected, you must use the EWS page to individually enable encryption of each device. Following are steps to configure this option: 1.
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NOTE: The Smart Card sign in method is only available if an optional Smart Card reader accessory is installed on your device. If Smart Card sign in is required, all other sign in methods should be disabled. Certificates may need to be installed on the Certificate Repository page. Following are steps to configure this option: 1. Select Enable Smart Card Sign In Setup. 2. To add a trusted domain, type the name of the domain on the text field under Add Domain and then click Add Domain.
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1. Type the user name in User Account. 2. Select a value from Total Override: Drop-down list. 3. ● Page Limit: Specify a page limit for the total number of pages printed. Then type that number in the adjacent text box. ● No Page Limit: Do not specify a page limit for the total number of pages printed. Select a value from Color Override: ● Page Limit: Specify a page limit for the number of color pages printed. Then type that number in the adjacent text box.
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User PIN Authentication Use this option to add user PIN records into the device one at a time, and to edit or delete user PIN records that have already been saved in the device. Following are steps to configure this option: 1. To add or edit a user: a. Click Add, or select a user and click Edit. b. Type the person's name in Name. c. Type the person's email address in Email address. If email address validation is enabled on the device, the email address must include an at symbol (@). d.
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3. To specify the default trusted domain, select the domain name from the Default Windows Domain list. NOTE: For devices that support only one trusted domain, the specified trusted domain is automatically set as the default. 4. To enable SSL, select the Use SSL checkbox. -orTo disable SSL, clear the Use SSL checkbox. NOTE: For some devices, this feature is available only if you are configuring multiple devices or creating device configuration templates. 5.
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● Requested Source Configuration options for Projector define functions specific to projectors. Auto-search When Auto Search enabled is checked, the projector will automatically search for a device connected to it. Auto-sync VGA When this option is selected, the device will automatically sync up its resolution with the incoming device. Power This option lets you remotely change the power level of the device. Standby uses less power while Lamp On will set the projector so it can be used.
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3. Enable AMSDU Aggregation: Select this option to enable Aggregated Mac Service Data Unit (A-MSDU), which increases the maximum size of the frame transmission from 2,304 bytes to 7,935 bytes. This option applies only to the 802.11n wireless mode. NOTE: You can use the Enable AMSDU Aggregation and Enable AMPDU Aggregation options separately or together. 4.
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● ◦ Input key in: Select the format for the WEP key. ◦ WEP Key: The WEP key format is programmatically determined and validated by using either alphanumeric ASCII (8-bit) characters or hexadecimal (4-bit) digits. ◦ Index: Select the WEP key index position (1, 2, 3, or 4) the print server uses for encrypted communications from the list. WEP-Enterprise: Select this option if the network uses WEP with EAP/802.1x authentication.
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PEAP (configure certificate using EWS first): Protected Extensible Authentication Protocol. A mutual authentication protocol that uses digital certificates for server authentication and uses passwords for client authentication. EAP-TLS (configure certificate using EWS first): EAP using Transport Level Security. A mutual authentication protocol that uses digital certificates for server authentication and uses passwords for client authentication.
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3. To enable HP wireless direct printing with security, enter the passphrase in the Passcode box. The passphrase must be 8 to 63 characters or 64 hexadecimal digits. The mobile device encrypts the passphrase and sends it to the printer. 4. To allow the printer to broadcast the SSID on the Wi-Fi network, select the Allow to Broadcast SSID checkbox. -orTo prevent the printer from broadcasting the SSID on the Wi-Fi network, clear the Allow to Broadcast SSID checkbox.
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● Fax Reports and Logs ● Fax Resolution Quality ● Fax Ring Burst Off Time ● Fax Ring Frequency ● Fax Send ● Fax Send - Dialing Mode ● Fax Send - Other Options or Other Settings ● Fax Send - Resolution ● Fax Send - Setup ● Fax Send Settings ● Fax Send Setup ● Fax Service ● Fax Time Format ● Fax Transmit Signal Loss ● Import Speed Dials ● LAN Fax Service Settings ● PC Fax Send ● TCF Settings Configuration options for Faxes define functions for fax devices including setup an
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Fax Answer Mode Settings This option lets you select the answer mode for this device. Options are: ● Manual: requires user input. ● Automatic: requires no user input. ● Telephone Answering Machine (TAM): a telephone answering machine is attached to the Auxiliary (Aux) phone port of the product. The product only listens for fax tones after the answering machine has picked up the call; it will not pick up any incoming calls.
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Following are steps to configure this option: 1. 2. 3. To specify how faxes are handled, select one of the following options from the Fax Archiving list: ● Archive and print: Faxes are archived and printed. ● Archive only: Faxes are archived, but are not printed. ● Do not archive (print only): Faxes are printed, but are not archived.
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● Password: The password required to access the FTP server. ● Verify Access: Click this button to verify that the specified location and credentials for the FTP server are valid. Fax Billing Code This option lets you specify the billing code information for the digital send device. Billing codes provide a way to track faxes from different locations. When supported by the fax method, billing codes can be used to track the fax source to a specific machine or sender.
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Following are steps to configure this option: 1. Type the company name in Company name. 2. Type the fax number in Fax number. Fax Header Settings Use this option to specify information about the origin of sent faxes. You can include Company Name, Phone Number, and Country/Region of origin. Following are steps to configure this option: 1. Type the phone number from which the device is dialing in Phone number. 2. Type the name of the company of origin in the Company name. 3.
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3. Type the phone number from which the device is dialing in Phone number. 4. If a prefix number is required by the local phone system, select Enable dialing prefix and then type it in Dialing prefix. Fax Notification The digital send device can generate notification reports to provide further details about the result of a fax send or receive operation. Use this option to specify when the digital send device generates notification reports and how those reports are delivered to the user.
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Specify the days that the digital send device is unlocked by selecting the appropriate checkboxes in the Week day column. Select a start time from Start printing faxes and a stop time from Stop printing faxes. NOTE: If you do not specify a schedule then the device stores all received faxes. Fax Printing Schedule This option lets you specify how faxes are stored and printed. You can choose to always print faxes, always store faxes, or print faxes according to a specific daily schedule.
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5. To scale the incoming fax image to the size of the paper contained in the input tray, select Fit image to page size. 6. To forward incoming faxes on the digital send device to another fax capable machine, type the phone number of the target fax in Forwarding number. NOTE: Even if the digital send device forwards a fax, it will still handle the fax normally by printing it, emailing it, or storing it in memory.
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1. Select the ringer volume for incoming faxes from the Ringer volume drop-down list. 2. Select the number of retry attempts when the receiving line is busy from the Rings to answer dropdown list. 3. Select the speed for the fax from the Fax receive speed drop-down list. 4. Type the ring interval (in milliseconds) in the Ring interval text box. 5. Type the ring frequency in the Ring frequency text box. 6.
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NOTE: The resolution setting cannot be changed by the user. To configure this option, select the quality of outbound faxes from the Resolution drop-down list. Fax Ring Burst Off Time Use this option to specify a the amount of time between rings that must elapse before the modem can detect an incoming ring (or, Ring Burst Off Time). You may want to specify a custom value for Ring Burst Off Time if you use the fax line for multiple purposes and only want the fax answering for a specific ring duration.
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Fax Send - Resolution This option lets you sets the default resolution that will be used when sending faxes. The available selections are Standard, Fine, Superfine, and Photo. This lets you control the quality of the sent faxes when the default setting is used. To configure this option, select the desired resolution. Fax Send - Setup Use this option to specify the send settings for faxes.
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● Custom X dimension: If you select Custom from the Original size drop-down list, enter the default width of the original documents. If the Custom dimension units option is set to inches, the default width must be between 54.86 mm (2.16 in) and 215.9 mm (8.5 in). If the Custom dimension units option is set to mm, the default width must be between 52 mm (2.047 in) and 215.9 mm (8.5 in).
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4. ● Job build: Select this checkbox to allow users to combine multiple scanned pages into a single outgoing fax. If this checkbox is not selected, multiple scanned pages result in multiple outgoing faxes. ● Enable Blank Page Suppression: Select this checkbox to remove blank pages from the outgoing faxes.
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8. ● Redial on no answer: Enter the number of times that the internal modem redials when there is no answer. ● Redial on busy: Enter the number of times that the internal modem redials when there is a busy signal. ● Redial on error: Select this checkbox to enable the internal modem to automatically redial if a communication error occurs while sending the fax. Select the number of times that the internal modem redials from the list.
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● Enable notification: Select this checkbox to send a notification when an error occurs sending the fax to the network folder. ● Notification timeout (minutes): Enter the number of minutes that the LAN fax device waits before sending a notification when an error occurs. ● Enable error correction: Select this checkbox to enable Error Correction Mode (ECM). When ECM is enabled, the LAN fax device resends any portions of the fax that were not successfully sent. 13.
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4. ● Select the default background cleanup setting from the Background cleanup drop-down list. ● Select the default original number of sides from the Original sides drop-down list. ● Select the darkness setting from the Darkness drop-down list. ● Select the default quality optimization setting from the Optimize text/picture drop-down list. ● Select the default sharpness setting from the Sharpness drop-down list. ● Select the default orientation from the Content orientation drop-down list.
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8. LAN fax setup – Input settings: specify the settings for incoming faxes on the receiving device. Choose the settings that best suit the needs of your organization. If you need notifications for each received fax, you can turn on fax notifications. If there are problems with the quality of the incoming line, you can turn on Error correction mode to compensate. ● To enable notifications, select Enabled from the Notification drop-down list.
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Fax Transmit Signal Loss Use this option to specify the decibel range for transmit signal loss. This compensates for phone line signal loss. You can increase the amount of decibels used by the fax to compensate for weaknesses in the phone line signal. To configure this option, type a decibel value in the Decibels field. Import Speed Dials Use this option to import a predefined list of fax speed dials from a comma separated value (CSV) file directly into the internal memory of the device.
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3. 4. ● User name: If the network requires authentication to access the fax folder, enter a valid user name. The user name can be a maximum of 255 characters. ● Password: If the network requires authentication to access the fax folder, enter the password for the specified user name. The password can be a maximum of 255 characters. ● Test Folder Access: Click this button to verify that the specified location and credentials for the fax folder are valid.
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TCF Settings Use this option to optimize fax performance by fine tuning the fax ring frequency and TCF signals to best suit the needs of your organization. If your fax device is having trouble sending outbound faxes, increasing the TCF delay and extending the TCF signal may improve communication with difficult fax receivers. TCF is a series of zeros sent to the receiver to confirm that the connection is working and to establish the optimal connection speed.
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1. To display the Web pages in a specific language, select Select a language and select a language from the drop-down list. 2. To display the Web pages in the language assigned in the user’s browser, select View pages in browser language. 3. To display the Web pages in the language assigned in the printer, select View pages in printer language. Embedded Web Server Mail Settings Use this option to configure email settings for an individual printer or printers in a device group.
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Time Services Use this option to access another machine on the network to obtain the correct time for an individual printer or printers in a device group. HP printers do not have an internal clock to keep track of the time; therefore, they need to connect to another machine on the network to obtain the current time. Following are steps to configure this option: 1. To specify the default values, select Use default values. 2.
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NOTE: For easier password management, it is recommended to set the same file system password for all devices. NOTE: The file system password needs to be set for a device before the new file erase mode can be configured. The file system password should be set via a separate device configuration. Once set, the new file erase mode value can be set. To set the initial file system password for a device, type the password in File system password. Type the password again in Confirm password.
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● Digital Sending - Default Scanner Settings ● Digital Sending - Email Attachment Settings ● Email Address Validation ● Email Address/Message Settings ● Email File Settings ● Email Message Text ● Email Notification Settings ● Email Scan Settings ● Enable Device Fax Archive Settings ● Enable Save to Network Folder ● Enable Save to SharePoint ● Enable Save to USB ● Enable Send to Email ● Folder Access Settings ● Import/Export Address Book ● LDAP Search Method ● LDAP Settings
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Activity Log This option lets you view the logs for the digital send device. The logs contain digital sending job information and error events associated with the device. You can use this information to check the status of digital send jobs for the device. If there are any errors associated with the jobs, you can also view the specific error messages to begin troubleshooting any issues. Following are steps to configure this option: 1. To save the activity log, select Save log. NOTE: 2.
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3. Type the phone number of the person responsible for maintaining the digital sending features of this device in Phone number (optional). 4. Type the physical location of the person responsible for maintaining the digital sending features of this device in Location (optional). Advanced Search Options This option lets you specify the settings the digital send device uses to search the LDAP database for email addresses.
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● ● Thirty LaserJet M4345 MFP devices have Send to Network Folder functionality enabled and also have the following three folders implemented identically. ◦ HR: \\server1\HRFolder ◦ Accounting: \\server1\AccountingFolder ◦ Public: \\server3\public\week1 Each week the folder \public\week1 is changed to correspond to the current week in the year. At this time, we need to change the folder to be \public\week2. Steps: 1.
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3. Type the name you want to appear in the From field of the email in Default Display Name. NOTE: If the display name is not provided, the value entered in Email Address text box displays in the From field of the email. 4. Type a subject in Default Subject. The subject appears in Subject when the user composes an email message on the digital send device. 5. Type a default message in Default Message. 6.
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13. Select the default 2-sided format setting from 2-Sided Format. NOTE: This option is only enabled if 2-Sided is selected from Original Sides. 14. Select the default contrast setting from Contrast. Device Contacts Import Use this option to import a predefined list of email addresses (500 maximum) from a comma separated value (CSV) file directly into the internal address book of the digital send device. The address book can store up to 2,000 addresses.
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2. ● Kerberos: The selected LDAP (Active Directory) Server requires user credentials. A Kerberos ticket will be obtained from the Kerberos (Active Directory) Server and used to authenticate to the LDAP Server. The Password will be sent across the network encrypted and will be unreadable to a third party. In order to use Kerberos as a bind method, you must first configure Kerberos settings. If using "user's credentials", make sure that Kerberos Authentication is required for email.
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NOTE: On some LDAP Servers, the Search root can be left blank (in which case its root node will be assumed). ● User information retrieval method: Depending on the type of LDAP server you are running, you might be able to use default settings for the email address look-up attributes. Exchange 5.5 Defaults: Select this setting if you are connecting to a Microsoft Exchange 5.5 server that is running LDAP. The LDAP attribute values are automatically set.
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Following are steps to configure this option: 1. If desired, select Prevent user from changing the default ‘from:’ address. 2. If desired, select Use Address Book Entries only to specify the from address can only be from the device's address book. 3. To specify the default sender, type the email address in the Email address. 4. Optional: Type the name you want to appear in the From field of the email in the Display name. 5. Type the default subject for emails in Default subject.
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4. Select the attachment file size from Default file size. 5. Select the Tiff version from Tiff version. Email Address Validation This option lets you configure HP Web Jetadmin to check email syntax when you type an email address. Valid email addresses require the “at” sign (@) and a period (.). To enable or disable address validation, select On or Off.
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5. To allow users to enter the email addresses of the recipients, select the Blank option from the To list. -orTo send the outgoing email message to the user who is signed in on the device, select the User's address (sign-in required) option from the To list. 6. To allow users to enter the email addresses of the recipients who receive a copy of the outgoing email message, select the Blank option from the Cc list.
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Email File Settings Use this option to specify the default settings that the digital send device uses when sending scanned documents as email attachments. You can specify the settings that are used most often as the defaults. These default settings increase efficiency because users do not need to manually configure the settings each time they send an email attachment. Following are steps to configure this option: NOTE: The following configuration options are not available for some devices.
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To retain blank pages in the scanned document, clear the Blank page suppression checkbox. Email Message Text This option lets you specify the information that initially appears in the body of all email messages sent from the digital send device. The digital send device uses the email message settings as the initial content text for each email message it generates. The initial information provided can serve as a template for the email or provide instructions to the user.
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● Set the unit of measurement for the document in Custom dimension units. ● Set the width for the document in Custom X dimension. ● Set the height for the document in Custom Y dimension. 3. Specify whether the original document is single-sided or double-sided in Original sides. 4. Optimize the output for text or printed pictures, or manually adjust the setting in Optimize text/ picture. 5. If Optimize text/picture is set to Manually adjust, then specify the value in Optimize for. 6.
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Enable Save to SharePoint Use this option to enable or disable the Save the SharePoint® feature on the device. This feature provides the ability to save scanned documents directly on a Microsoft SharePoint site. If you enable this feature, the user does not need to scan a document to a network folder, USB flash drive, or email message, and then manually upload the file to the SharePoint site. To configure this option, select the Enabled or Disabled option.
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NOTE: The CSV file must have at least one pair of entries for each new address, where the first entry is the name of the person and the second entry is a valid email address. The CSV file can have the following headers; the first two are required: name,emailaddress,dlname,faxnumber,speeddial,code,pin,permissionset,networkname Following is a sample of a CSV file: name,emailaddress,dlname,faxnumber,speeddial,code,pin,permissionset,networkname KellyJacobsonUser,kelly.jacobson@hp.
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Enable the device to search an LDAP server database 1. Select the Enable network contacts (use LDAP server) checkbox. 2. In the LDAP server address box, enter the IP address or hostname of the LDAP server. The LDAP server address cannot contain the following characters: &<>; -orTo search for the LDAP server address, click the Find servers button. 3. To use Secure Sockets Layer (SSL) to connect to the LDAP server, select the Use a secure connection (SSL) option. The default is port 636.
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8. From the Source for Attribute Names list, select the source for the attribute names. 9. In the Match the Recipient's Name with this attribute box, enter the LDAP attribute for recipient names. The attribute name cannot contain the following characters: &<>; 10. In the Attribute Name for Recipient’s Email Address box, enter the LDAP attribute for email addresses. The attribute name cannot contain the following characters: &<>; 11.
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9. From the Default resolution list, select the resolution that is used to scan the document. NOTE: Documents that are scanned at a lower resolution have fewer dots per inch (dpi) and show less detail. Documents that are scanned at a higher resolution have more dpi and show more detail, but the file size is larger. 10. From the Compression list, select the compression method that is used to scan the document.
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1. Select the page size of the original document in Original size. 2. If the original size is Custom: ● Select the unit of measurement for the document in Custom dimension units. ● Set the width for the document in Custom X dimension. ● Set the height for the document in Custom Y dimension. 3. Specify whether the original document is single-sided or double-sided in Original sides. 4. Optimize the output for text or printed pictures, or manually adjust the setting. in Optimize text/ picture. 5.
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7. If the server connection requires authorization and you want to authorize using the device user's credentials, then select Use MFP user's credentials. 8. If the server connection requires authorization and you want to authorize using common credentials, then select Use Common Credentials. 9. If the server is Windows-based, type the name of the Windows domain in Windows Domain. 10.
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If a configuration file has already been uploaded to the device, its name and file version will be shown. Refer to the documentation provided with the server software for information about the Server URL, Polling Interval and server software setup. Following are steps to configure this option: 1. To upload a configuration file, select a file and click Load document capture file. You can browse to the file if desired. 2. To remove a configuration file, click on Remove Current File.
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1. Click the Add button. The Add Predefined Folder wizard starts. 2. On the Specify Network Folder Settings page, specify the following options, and then click the Next button: ● Display Name: Enter a name for the network folder settings. The name can be a maximum of 30 characters and can contain any Unicode characters. ● Network path: Enter the path for the network folder using the Universal Naming Convention (UNC) format. This setting is optional.
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Send to Network Folder This option lets you send documents to a network folder. There is a list of predefined folders. You can set the default document setting to apply to documents sent to a network folder. Following are steps to configure this option: 1. To enable this option select Enable send to folder. 2. To add folders to the list of predefined folders, click Add and enter the shared folder or FTP site. 3. To edit an existing folder click Edit. 4.
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Following are steps to configure this option: 1. Send emails: You can specify the SMTP gateway IP by providing a valid IP hostname or a valid IP address for the gateway server in IP hostname or IP address. NOTE: If you are unsure about the correct SMTP gateway IP address or hostname, click Find Gateway to search the network for a suitable SMTP gateway server (if one is available). 2.
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digital send device. This increases user efficiency because the user does not need to spend additional time manually configuring the USB file settings as often. Following are steps to configure this option: 1. Select the filename prefix in File Name Prefix. 2. Specify the filename for the file to be saved in Default file name. 3. To allow users to edit the default USB filename at the device control panel, select the User Editable checkbox. 4. Select the filename suffix in File Name Suffix. 5.
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3. ● Email: Send the notifications by email. ● Print: Print the notifications. This option is not available for scanners. If Email is selected from the Method Used to Deliver Notification drop-down list, enter the email address to which the notifications are sent in the Email address text box. USB Scan Settings The default scanner settings determine the initial settings used when a user scans a document for saving to an attached USB media.
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7 End User License Agreement Confirmation and agreement to the HP Web Jetadmin End User License Agreement (EULA) is required before download of the product and is found in the registration process. The EULA is also located in HP Web Jetadmin from the top menu bar under Help > About.
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Index Symbols/Numerics .
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client application notification that .
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templates, applying 174 templates, deleting 173 templates, editing 172 user-defined settings 59 viewing 173 Device Configuration options 292 device configuration schedules retry settings 58 device configuration templates exporting and importing 86 restoring 58 device credentials adding 107 required for configuration 159 device discoveries, PC-connected troubleshooting 127 device discovery Active Directory 138 application options 148 Device Discovery wizard 149 domains, using 140 firewalls 124 history 153 IP
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templates 154 third party printers 141 discovery 123 discovery configuration option 44 Discovery Templates task module 147 discovery, device Quick Device Discovery 128 distributed environments 31 DNS (domain name server) configuration options 40 DNS configuration option 40 docking 28 documentation, printing 23 domain browsing 50 domain name server (DNS) configuration options 40 domains and device discovery 140 downloading images 197 drag-and-drop 29 drivers deleting 267 listing 264 management of 260 preconf
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HP Web Jetadmin service (HPWJA Service) how the service works 31 HPWJA Service how the service works 31 HPWJA service selecting correct IP address 17 HTTP changing port 35 HTTP configuration option 40 HTTP configuration options 40 HTTP/HTTPS service 35 HTTPS changing port 35 configuring 15 I identifying the server 29 images, downloading 197 IME 98 importing device configuration templates 86 fonts and macros 246 importing device groups 121 importing firmware files 197 Install Managers 83 Installation one har
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defining 112 specifying order applied 112 polling rates static 54 polling, device background options 52 options for device lists 53 options for device tabs 54 supplies options 55 port numbers 10 standard SSL port 14 table of 269 ports 11 changing HTTP 35 changing HTTPS 35 post-installation steps 10 Preferences 25 Device Filters 26 Device Identification 26 print drivers.
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templates for 276 viewing 276 Roles task module 273 S Scheduled Configurations task module 162 scheduled device configurations retry settings 58 Scheduled Discoveries task module 147 Scheduled Reports task module 204 Scheduled Tasks task module 253, 270 Storage 246 Web Jetadmin 270 Schedules Edit Schedule Wizard 87 scheduling device configuration 166 scheduling device discovery 151 searching device lists 101 Secure Sockets Layer (SSL) implementing 13 secure sockets layer (SSL) 14 security restriction settin
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supplies alerts polling options 54 Supplies Ordering report Shop for Supplies link 69 supplies report attaching to email notifications for alerts 65 Supplies tab 78 parts 78 Supplies Usage report 208 Supply Ordering report 207 Supply Replacement Forecast report 208 support, technical 24 supported devices 6 synchronizing data 290 System Name 94 system requirements 1 T tabs, device 72 Alerts 76 Applications 81 Capabilities 83 Config 74 Firmware 84 Groups 77 Reports 77 showing and hiding 72 Solutions 82 Status
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User Security page task modules 272 user-defined configuration settings 59 users analysis of permissions 280 assigning roles 277 diagnostics 280 editing 279 managing within user groups 277 Users task module 273 V version, finding 29 View menu 25 viewing report templates 238 viewing device groups 122 views Application Management 269 Device Management 70 Print Management 259 views, application 24 virtual machine requirements 3 W warranty license 430 Web Jetadmin All Active Tasks task module 270 Web Jetadmin S