User Guide
© Copyright 2016 HP Development Company, L.P. FreeSync and Radeon are trademarks of Advanced Micro Devices, Inc. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: TIP: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
4 Maintaining the monitor .............................................................................................................................. 20 Maintenance guidelines ....................................................................................................................................... 20 Cleaning the monitor ......................................................................................................................... 21 Shipping the monitor ...........................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your optical disc, if one is included, or in your documentation kit.
Product features and components Features This product is an AMD FreeSync™–qualified monitor, which allows you to enjoy PC gaming with smooth, responsive, tear-free performance whenever a picture changes on the screen. The external source connected to your monitor must have the FreeSync driver installed. AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a monitor’s refresh rate to the frame rate of the graphics card.
Rear components Component Function 1 Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. 2–4 Function buttons Use these buttons to navigate through the OSD menu based on the indicators above the buttons that are activated while the OSD menu is open. NOTE: You can reconfigure the Function buttons in the OSD menu to quickly select the most commonly used operations. See Assigning the Function buttons on page 15 for more information.
Setting up the monitor 4 Chapter 1 Getting Started
Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition. If installing a stand, lay the monitor facedown on a flat surface covered with protective sheet foam or a nonabrasive cloth.
Attaching the monitor stand CAUTION: damage. The screen is fragile. Avoid touching or applying pressure to the screen; doing so can cause TIP: Consider the placement of the monitor, because the bezel might cause interfering reflections from surrounding light and bright surfaces. 6 1. Lift the monitor from its box and place it facedown on a flat surface covered by a clean, dry cloth. 2. Insert the pedestal (1) into the stand and tighten the captive screw (2) under the stand to secure the pedestal. 3.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the – (Minus) button on the rear panel or through the OSD by pressing the Menu button and selecting Input Control.
3. Connect one end of the provided USB Type-C cable to the USB Type-C port on the monitor (use only the HP-approved USB Type-C cable provided with the monitor) and the other end to the USB port on the source device. 4. Connect one end of the power cord to the AC adapter(1) and the other end to a grounded AC outlet (2), and then connect the round end of the power supply cord to the monitor (3).
Adjusting the monitor Tilt the monitor panel forward or backward to set it to a comfortable eye level.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the Power button on the rear of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 consecutive hours of non-use. To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL– or CSA–Listed wall-mount bracket. If the monitor is TCO certified, the power cord plugged into the monitor panel must be a shielded power cable. The use of a shielded power cable meets the TCO Certified criteria for display products. For information on TCO requirements, go to www.tcodevelopment.com.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor panel to a wall, swing arm, or other mounting fixture. 12 1. Remove the monitor stand. Refer to Removing the monitor stand on page 11. 2. Remove and retain the screw from the monitor panel. 3.
2 Using the monitor Software and utilities The optical disc, if one is included with the monitor, contains files you can install on the computer. If you do not have an optical drive, you can download the files from http://www.hp.com/support.
Downloading from the web If you do not have a computer or a source device with an optical drive, you can download the latest version of INF and ICM files from the HP monitors support website. 1. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3. Follow the on-screen instructions to select your monitor and download the software. Using the on-screen display (OSD) menu Use the OSD menu to adjust the monitor screen image based on your preferences.
Assigning the Function buttons Pressing one of the three bezel buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown below. Button Function 1 Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. 2 + (Plus) button If the OSD menu is open, press to navigate forward through the OSD menu and increase adjustment levels.
Adjusting to Low Blue Light Mode Decreasing the blue light emitted by the display reduces the blue light exposure to your eyes. This monitor allows you to select a setting to reduce blue light output and create a more relaxing and less stimulating image while reading content on the screen. To adjust the blue light output from the display: 1. Press the – (Minus) button on the rear panel to open the Viewing Modes menu. 2.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the rear panel Power button. NOTE: If pressing the Power button has no effect, press and hold the Power button for 10 seconds to disable the Power Button Lockout feature.
Product support For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English.
Locating the rating label The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about the monitor model. The rating label is located on the bottom of the monitor panel.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Cleaning the monitor 1. Turn off the monitor and unplug the power cord from the back of the unit. 2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth. 3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. Display 60.47 cm wide screen Type IPS Viewable image size 60.47 cm diagonal Tilt -5° to 23° 23.8 in wide screen 23.
Typical settings 30 W Sleep <0.5 W Off <0.3 W Input terminal One DisplayPort, one HDMI port, one USB Type-C port Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.94 2 720 x 480 31.469 59.940 3 800 × 600 37.879 60.
Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a preset mode. If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory. The monitor automatically stores the new setting, and then recognizes the new mode just as it does a preset mode.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
