User's Manual
Table Of Contents
- Introduction
- Welcome to your printer
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under macOS
- Uninstall the printer software under macOS
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (Z6dr and Z9+dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Feed and cut the paper
- Maintain paper
- Change the drying time
- Turn the automatic horizontal cutter on and off
- Turn the automatic vertical trimmer on and off (Z6dr and Z9+dr only)
- Use the take-up reel
- Working with two rolls (Z6dr/Z9+dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver, HP Utility, or front panel
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- Strip stays on the output tray and generates jams
- Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Horizontal cutter does not cut well
- Vertical trimmer does not cut (Z6dr and Z9+dr only)
- Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
- Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
- Vertical trimmer leaves marks on waste paper
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Banding appears as irregular watermarks
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- My print does not have gloss uniformity (Z9+ only)
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Cannot insert an ink cartridge
- Ink cartridge status messages
- Printer does not detect the gloss enhancer cartridge (Z9+ only)
- Cannot insert a printhead
- Front panel recommends reseating or replacing a printhead
- Clean the printheads
- Clean the printhead drop detector
- Align the printheads
- Printhead status messages
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
Which pages qualify for nesting?
In order to be in the same nest, the individual pages must be compatible in all of the following ways:
● All pages must have the same print quality setting (Economode, Fast, Normal or Best).
● The Maximum Detail setting must be the same on all pages.
● The Layout/Margins setting must be the same for all pages.
● The Mirror Image setting must be the same for all pages.
●
The Rendering Intent must be the same for all pages.
● The Cutter setting must be the same for all pages.
● Pages must be all color, or all grayscale: not some in color and some in grayscale.
● All pages must be in one or other of the following two groups (the two groups cannot be mixed in the same
nest):
– PCL3, RTL, TIFF, JPEG
– PostScript, PDF
● JPEG and TIFF pages with resolutions greater than 300 dpi may not nest with other pages in some cases.
How to turn nesting on and o
To turn nesting on or o, rst make sure that the start of printing is set to After Processing (see Select when to
print a job on page 81). Then go to the front panel and tap , then Job management > Nest options >
Enable nesting.
You will see the following options:
● In order: Pages are nested in the order in which they are sent to the printer (this is the default option). The
nested pages are printed as soon as one of three conditions is met:
– The next page will not t on the same row as the other pages already nested.
– No page has been sent to the printer during the specied wait time.
– The next page is incompatible with the pages already nested (see Nest jobs to save roll paper
on page 70).
● Optimized order: Pages are not necessarily nested in the order in which they are sent to the printer. When it
receives an incompatible page, the printer holds it and waits for compatible pages to complete the nest.
The nested pages are printed as soon as one of three conditions is met:
– The next page will not t on the same row as the other pages already nested.
– No page has been sent to the printer during the specied wait time.
– The incompatible-page queue is full. The printer can queue up to six incompatible pages while nesting
compatible pages. If it receives a seventh incompatible page, the nest is printed as it is.
● O: nesting is disabled.
TIP: Optimized order uses the minimum amount of paper; however, it may take longer to print because the
printer waits for compatible pages to arrive.
ENWW Advanced print settings 71