User's Manual
Table Of Contents
- Introduction
- Welcome to your printer
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under macOS
- Uninstall the printer software under macOS
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (Z6dr and Z9+dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Feed and cut the paper
- Maintain paper
- Change the drying time
- Turn the automatic horizontal cutter on and off
- Turn the automatic vertical trimmer on and off (Z6dr and Z9+dr only)
- Use the take-up reel
- Working with two rolls (Z6dr/Z9+dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver, HP Utility, or front panel
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- Strip stays on the output tray and generates jams
- Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Horizontal cutter does not cut well
- Vertical trimmer does not cut (Z6dr and Z9+dr only)
- Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
- Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
- Vertical trimmer leaves marks on waste paper
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Banding appears as irregular watermarks
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- My print does not have gloss uniformity (Z9+ only)
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Cannot insert an ink cartridge
- Ink cartridge status messages
- Printer does not detect the gloss enhancer cartridge (Z9+ only)
- Cannot insert a printhead
- Front panel recommends reseating or replacing a printhead
- Clean the printheads
- Clean the printhead drop detector
- Align the printheads
- Printhead status messages
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
cut after printing 156
displaying information 37
download presets 36
economical use of 69
feed and cut 38
incorrect out of paper 155
jam due to cut strip 155
jammed 152
loading error messages 149
maintenance 39
movement 38
not cut 156
not cut accurately 158
not cut well 156
not at 165
output problems in basket 155
paper not in driver 149
preset creation 36
presets 36
print on loaded paper 66, 151
printed on wrong paper 151
retained by printer 156
roll loose on spindle 160
select type 66
size 63
sizes (max and min) 196
usage 121
view information 35
paper mismatch 82
paper not in driver 149
paper types 141
protect 73
pause the queue 80
Photoshop, print 107
Photoshop, print presentation 112
physical specications 197
platen cleaning 167
ports 9
power
on/o 10
power specications 197
preferences, Windows driver 22
preview a print 67
print by email 77
print from
printer driver 61
USB ash drive 60
print job
nesting 70
print next 80
print preview 67
print quality
select 62
print-quality problems
banding 164
banding as watermarks 165
black ink comes o 167
blurred lines 174
bottom of print 168
discontinuous lines 173
edges darker than expected 168
edges stepped or not sharp 168
general 164
graininess 165
horizontal lines 164
inaccurate line lengths 174
ink marks 166
line thickness 172
misaligned colors 173
paper not at 165
scratching 166
scuing 166
stepped lines 172
vertical lines of dierent colors
169
white spots 169
printer characteristics 2
printer does not print 187
printer services
congure 18
printer software
macOS installation 17
macOS uninstallation 18
Windows installation 16
Windows uninstallation 17
printer software, download 192
printer status 136
printer will not start 187
printer's main components 6
printhead
about 128
align 183
cannot insert 179
clean; purge 180
gloss enhancer not detected 179
insert 131
order 141
remove 129
replace, reseat 179
specication 196
status 128
status messages 185
printhead cleaner
specication 196
printhead drop detector
clean 181
printing 59
printing preferences
default 83
printing resolutions 196
protect a paper type 73
protocols, network 52
Proxy Server settings 54
Q
quality, high 68
R
rear view 7, 8
reprint job 80
rescale a print 66
roll paper
load 29
spindle load 26
unload 31
roll policies 81
S
safe mode 134
safety labels 5
safety precautions 2
scale a print 66
scratched prints 166
scued prints 166
secure le erase 139
security 20
network settings 54
sensitive-paper mode 35
sheet paper
load 32
unload 34
sleep mode 13
slow printing 187
software update 138
software, download 192
specications
acoustic 198
ecological 197
environmental 197
functional 196
graphic languages 197
hard disk 197
ink supplies 196
margins 196
mechanical accuracy 197
memory 197
paper size 196
physical 197
power 197
printing resolutions 196
204 Index ENWW