User's Manual
Table Of Contents
- Introduction
- Welcome to your printer
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under macOS
- Uninstall the printer software under macOS
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (Z6dr and Z9+dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Feed and cut the paper
- Maintain paper
- Change the drying time
- Turn the automatic horizontal cutter on and off
- Turn the automatic vertical trimmer on and off (Z6dr and Z9+dr only)
- Use the take-up reel
- Working with two rolls (Z6dr/Z9+dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver, HP Utility, or front panel
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- Strip stays on the output tray and generates jams
- Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Horizontal cutter does not cut well
- Vertical trimmer does not cut (Z6dr and Z9+dr only)
- Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
- Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
- Vertical trimmer leaves marks on waste paper
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Banding appears as irregular watermarks
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- My print does not have gloss uniformity (Z9+ only)
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Cannot insert an ink cartridge
- Ink cartridge status messages
- Printer does not detect the gloss enhancer cartridge (Z9+ only)
- Cannot insert a printhead
- Front panel recommends reseating or replacing a printhead
- Clean the printheads
- Clean the printhead drop detector
- Align the printheads
- Printhead status messages
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
Index
A
access control 20
accessories
order 145
account ID
requiring 21
accounting 118
acoustic specications 198
Acrobat Pro, print 104
Acrobat Reader, print 102
Acrobat, print 99
Acrobat, print multipage 100
alerts
errors 189
warnings 189
AutoCAD, print presentation 110
AutoCAD, print project 107
B
banding problems 160
basket
output problems 155
blurred lines 174
C
calibration
color 88
cannot load paper 148
caution 4
clean the platen 167
clean the printer 136
clipped at bottom 170
clipped image 171
color
advantages 88
calibration 88
CMYK 88
inaccurate 169
prole 88
RGB 88
spaces 96
color management
from front panel 97
from printer drivers 93
options 93
process 88
color proling 90
communication ports 9
components of printer 6
computer communication
printer/computer communications
issues 57, 188
connect the printer
general 16
core adapter 145
cost assignment 122
create paper preset 36
crop lines 69
Customer Care 192
Customer Self Repair 193
cutter, horizontal
on/o 40
D
delayed printing 58
demo prints 15
DHCP settings 53
dim mode 12
disk wipe 139
DNS settings 53
draft printing 68
driver preferences 22
drivers 21
drying time
change 39
E
ecological specications 197
economize
on ink 72
on paper 69
email printing 77
congure 19
enable 19
Embedded Web Server 15
accessibilty 23
cannot access 58, 188
cost assignment 122
job queue 84
usage per job 121
usage statistics 118
environmental specications 197
erase les securely 139
erase hard disk 139
error messages
front panel 190
log 190
F
le erase, secure 139
le system check 189
rewall status 54
rmware update 137
manual setup 20
front panel 11
accessibility 23
job queue 79
language 13
front panel option
auto-o due to inactivity 13
display brightness 13
Embedded Web Server 58
rmware update 14
language 13
printer sleep 13
printing & management 58
speaker volume 13
unit selection 14
front panel will not start 187
front view 6
front-panel option
account ID 21
adjust paper advance 161
align printheads 184
black point compensation 97
calibrate paper advance 161
clean cut after end of job 70
clean printheads 180
CMYK source prole 97
202 Index ENWW