User's Manual

Table Of Contents
16 Troubleshooting ink cartridge and printhead
issues
Cannot insert an ink cartridge
Ink cartridge status messages
Printer does not detect the gloss enhancer cartridge (Z9+ only)
Cannot insert a printhead
Front panel recommends reseating or replacing a printhead
Clean the printheads
Clean the printhead drop detector
Align the printheads
Printhead status messages
178 Chapter 16 Troubleshooting ink cartridge and printhead issues ENWW