User's Manual

ManualsBrandsHP ManualsComputersDesignJet Z9+ 44" PostScript Printer

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Table Of Contents

Introduction
- Welcome to your printer
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Mobile printing
- Accessibility
  - Front panel
  - Embedded Web Server
- Other sources of information
Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (Z6dr and Z9+dr only)
- View information about the paper
- Paper presets
  - To install a downloaded paper preset
  - To create your own paper preset
- Printing paper info
- Move the paper
- Feed and cut the paper
- Maintain paper
- Change the drying time
- Turn the automatic horizontal cutter on and off
- Turn the automatic vertical trimmer on and off (Z6dr and Z9+dr only)
- Use the take-up reel
Working with two rolls (Z6dr/Z9+dr only)
- Advantages of a multiroll printer
- How the printer allocates jobs to paper rolls
Networking
- Introduction
- Control network protocols
  - Enable or disable network protocols
- Front-panel menu items
- Link configuration methods
- Troubleshooting
Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
Mobile printing
- Mobile printing
- Print from in-OS
- Print by email (HP ePrint)
- Print and share from the HP Smart App
- Mobile specifications
Job queue management
- Job queue in the front panel
- Job queue in the Embedded Web Server or HP DesignJet Utility
Color management
- Introduction
- How colors are represented
- A summary of the color management process
- Color calibration
- Color profiling
- Color management from printer drivers
- Color management from the front panel
Practical printing examples
- Print a draft for revision with the correct scale
  - Using Adobe Acrobat
- Print a PDF multipage job from Adobe Acrobat Reader or Adobe Acrobat Pro
- Print a document with the correct colors
- Print a project
  - Using Autodesk AutoCAD
  - Using clip contents by margins
- Print a presentation
  - Using Autodesk AutoCAD
  - Using Adobe Photoshop
- Print and scale from Microsoft Office
- Print a borderless job using the vertical trimmer
Retrieving printer usage information
- Get printer accounting information
- Check usage statistics
  - Check usage from the front panel
  - Check usage from the Embedded Web Server
- Check usage statistics for a job
- Check cost assignment
Handling ink cartridges and printheads
- About the ink cartridges
- Check the ink cartridges status
  - HP DesignJet Utility procedures
- Remove an ink cartridge
- Insert an ink cartridge
  - Use of refilled or altered cartridges
- About the printheads
- Check the printhead status
- Remove a printhead
- Insert a printhead
- Safe mode
Maintaining the printer
- Check printer status
- Clean the exterior of the printer
- Maintain the ink cartridges
- Move or store the printer
- Update the firmware
  - Automatic firmware updates
  - Manual firmware updates
- Update the software
- Printer maintenance kits
- Secure File Erase
- Disk Wipe
Accessories
- How to order supplies and accessories
- Introduction to the accessories
- Disposal instructions
Troubleshooting paper issues
- Paper cannot be loaded successfully
  - General unsuccessful roll load issues
  - Unsuccessful roll load
  - Unsuccessful sheet load
  - Paper loading error messages
- Paper type is not in the driver, HP Utility, or front panel
  - After printing, the paper has wrinkles or there is too much ink
  - After printing, there is banding or coalescence grain in dark, saturated colors such as yellowish or ...
  - After printing, the paper shows carriage scratches
  - After printing, colors are not saturated enough
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
  - Which criteria are used to decide on which roll a job will be printed?
  - When is a job put on hold for paper?
  - If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
  - I don’t like jobs being put on hold for paper. Can I prevent it?
  - My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- Strip stays on the output tray and generates jams
- Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Horizontal cutter does not cut well
- Vertical trimmer does not cut (Z6dr and Z9+dr only)
- Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
- Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
- Vertical trimmer leaves marks on waste paper
- Roll is loose on the spindle
- Recalibrate the paper advance
  - Recalibrating the paper advance procedure
  - Return to default calibration
Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Banding appears as irregular watermarks
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
  - Horizontal smears on the front of coated paper
  - Ink marks on the back of the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- My print does not have gloss uniformity (Z9+ only)
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
  - Corrective action
- If you still have a problem
Troubleshooting ink cartridge and printhead issues
- Cannot insert an ink cartridge
- Ink cartridge status messages
- Printer does not detect the gloss enhancer cartridge (Z9+ only)
- Cannot insert a printhead
- Front panel recommends reseating or replacing a printhead
- Clean the printheads
- Clean the printhead drop detector
- Align the printheads
- Printhead status messages
Troubleshooting general printer issues
- Printer does not print
- Front panel fails to initialize
- Printer seems slow
- Communication failures between computer and printer
- Cannot access the Embedded Web Server
- Cannot connect to the Internet
- Web Services issues
- Automatic file system check
- Alerts
Front-panel error messages
- System error log
HP Customer Care
- Introduction
- HP Professional Services
- Customer Self Repair
- Contact HP Support
  - Telephone number
Printer specifications
- Functional specifications
- Physical specifications
- Memory specifications
- Power specifications
- Ecological specifications
- Environmental specifications
- Acoustic specifications
Glossary
Index

4. Remove any dust and pieces of paper from the modules with a small brush.

5. To put a module back in place, pinch the latch and insert it into the cutter support.

NOTE: There is only one way to insert the modules.

NOTE: The cut-away blue part connects to the black plastic support in only one way.

ENWW Vertical trimmer does not cut (Z6dr and Z9+dr only) 157