User's Manual

Table Of Contents
14 Troubleshooting paper issues
Paper cannot be loaded successfully
Paper type is not in the driver, HP Utility, or front panel
Printer printed on the wrong paper type
Automatic cut not available
On hold for paper
Roll paper will not advance
Paper has jammed
Strip stays on the output tray and generates jams
Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
Printer displays out of paper when paper is available
Prints do not fall neatly into the basket
Sheet stays in the printer when the print has been completed
Paper is cut when the print has been completed
Horizontal cutter does not cut well
Vertical trimmer does not cut (Z6dr and Z9+dr only)
Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
Vertical trimmer leaves marks on waste paper
Roll is loose on the spindle
Recalibrate the paper advance
ENWW 147