User's Manual
Table Of Contents
- Introduction
- Welcome to your printer
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under macOS
- Uninstall the printer software under macOS
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (Z6dr and Z9+dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Feed and cut the paper
- Maintain paper
- Change the drying time
- Turn the automatic horizontal cutter on and off
- Turn the automatic vertical trimmer on and off (Z6dr and Z9+dr only)
- Use the take-up reel
- Working with two rolls (Z6dr/Z9+dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver, HP Utility, or front panel
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- Strip stays on the output tray and generates jams
- Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Horizontal cutter does not cut well
- Vertical trimmer does not cut (Z6dr and Z9+dr only)
- Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
- Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
- Vertical trimmer leaves marks on waste paper
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Banding appears as irregular watermarks
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- My print does not have gloss uniformity (Z9+ only)
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Cannot insert an ink cartridge
- Ink cartridge status messages
- Printer does not detect the gloss enhancer cartridge (Z9+ only)
- Cannot insert a printhead
- Front panel recommends reseating or replacing a printhead
- Clean the printheads
- Clean the printhead drop detector
- Align the printheads
- Printhead status messages
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index

Default RGB source proles
Your printer is provided with the following color proles:
● None (Native): For use when the color conversion is done by the application or operating system, and
therefore the data arrive at the printer already color-managed. Available for PostScript and PDF drivers
only.
● sRGB IEC61966-2.1 is the standard followed by typical PC monitors. This standard space is endorsed by
many hardware and software manufacturers, and is becoming the default color space for many scanners,
printers, and software applications.
● ColorMatch RGB is the standard followed by Radius Pressview monitors. This space provides a smaller
gamut alternative to Adobe RGB (1998) for print production work. Available for PostScript and PDF drivers
only.
● Apple RGB is the standard followed by typical Apple monitors, and is used by a variety of desktop publishing
applications. Use this space for les that you plan to display on Apple monitors, or for working with old
desktop publishing les. Available for PostScript and PDF drivers only.
● Adobe RGB (1998) provides a fairly large gamut of RGB colors. Use this space if you need to do print
production work with a broad range of colors.
Default CMYK source proles
You can choose from a selection of CMYK source proles recognized by the printer. The default CMYK prole is
ISO Coated V2 (ECI), available for PostScript and PDF drivers only.
Color management from the front panel
You can color-calibrate the loaded paper type from the front panel by tapping , then Color calibration. See
Color calibration on page 88.
The other color options in the front panel can all be found by tapping , then Default printing conguration
> Color options (they can also be found under Advanced printing preferences).
NOTE: If color options are set in the driver, they override the front-panel settings.
All jobs
● Color
● Grayscale
● Select RGB source prole: You can choose from a selection of RGB source proles recognized by the printer.
Default: sRGB IEC 1966-2.1.
PostScript and PDF jobs only
● Select CMYK source prole: You can choose from a selection of CMYK source proles recognized by the
printer. Default: US Coated SWOP v2.
● Select rendering intent: You can select the rendering intent. Default: Perceptual.
● Black point compensation: You can turn black point compensation on or o. Default: On.
● HP Professional PANTONE Emulation: You can turn HP Professional PANTONE Emulation on or o. Default:
On.
ENWW Color management from the front panel 97