User's Manual
Table Of Contents
- Introduction
- Welcome to your printer
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under macOS
- Uninstall the printer software under macOS
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (Z6dr and Z9+dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Feed and cut the paper
- Maintain paper
- Change the drying time
- Turn the automatic horizontal cutter on and off
- Turn the automatic vertical trimmer on and off (Z6dr and Z9+dr only)
- Use the take-up reel
- Working with two rolls (Z6dr/Z9+dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver, HP Utility, or front panel
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- Strip stays on the output tray and generates jams
- Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Horizontal cutter does not cut well
- Vertical trimmer does not cut (Z6dr and Z9+dr only)
- Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
- Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
- Vertical trimmer leaves marks on waste paper
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Banding appears as irregular watermarks
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- My print does not have gloss uniformity (Z9+ only)
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Cannot insert an ink cartridge
- Ink cartridge status messages
- Printer does not detect the gloss enhancer cartridge (Z9+ only)
- Cannot insert a printhead
- Front panel recommends reseating or replacing a printhead
- Clean the printheads
- Clean the printhead drop detector
- Align the printheads
- Printhead status messages
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
You can select color printing explicitly in the following ways:
● In your application program: Many programs provide this option.
● In the Windows driver dialog: Go to the Color tab and look at the Output Color or Color Options section
(whichever is available in your driver). Select Print in color.
● In the macOS Print dialog: Go to the Color Options panel and select Color from the Mode drop-down list.
Printing in grayscale
You can convert all colors in your image to shades of gray in the following ways:
● In your application program: Many programs provide this option.
● In the Windows driver dialog: Go to the Color tab and look at the Output Color or Color Options section
(whichever is available in your driver). Select Print in grayscale.
● In the macOS Print dialog: Go to the Color Options panel and select Grayscale from the Mode drop-down
list.
HP Professional PANTONE Emulation
When you use a named PANTONE color in an image, your application will normally send to the printer a CMYK or
RGB approximation to that color. But the application does not take the printer or the paper type into account, it
merely produces a generic approximation of the PANTONE color, which will look dierent on dierent printers and
on dierent papers.
HP Professional PANTONE Emulation can do a much better job by taking into account the characteristics of the
printer and the paper type. The results look as similar to the original PANTONE colors as is possible on a given
printer using a given paper type. This technology is designed to produce emulations similar to those set up
manually by prepress professionals.
To use HP Professional PANTONE Emulation, all you have to do is to turn it on. In fact, it is normally on by default.
● In the Windows PostScript/PDF driver dialog: Go to the Color tab and select HP Professional PANTONE
Emulation.
● In the macOS Print dialog: Go to the Color Options panel and select HP Professional PANTONE Emulation.
● From the front panel: Tap , then Printing preferences > Color options > HP Pantone Emulation.
HP Professional PANTONE Emulation not only provides the closest match that can be achieved on your printer; it
also gives clear information on how close the emulation is to the original spot color.
PANTONE emulation in the Embedded Web Server
The HP Professional Pantone Emulation page allows the user to navigate through several PANTONE formulas
using tabs. Inside these tabs, you can select whichever strips you want and then print them.
94 Chapter 8 Color management ENWW