User's Manual
Table Of Contents
- Introduction
- Welcome to your printer
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under macOS
- Uninstall the printer software under macOS
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (Z6dr and Z9+dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Feed and cut the paper
- Maintain paper
- Change the drying time
- Turn the automatic horizontal cutter on and off
- Turn the automatic vertical trimmer on and off (Z6dr and Z9+dr only)
- Use the take-up reel
- Working with two rolls (Z6dr/Z9+dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver, HP Utility, or front panel
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- Strip stays on the output tray and generates jams
- Strip stays in the output area and cutter rail area and generates jams (Z6dr and Z9+dr only)
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Horizontal cutter does not cut well
- Vertical trimmer does not cut (Z6dr and Z9+dr only)
- Vertical trimmer does not cut accurately (Z6dr and Z9+dr only)
- Vertical trimmer: printer reports missing modules (Z6dr and Z9+dr only)
- Vertical trimmer leaves marks on waste paper
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Banding appears as irregular watermarks
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- My print does not have gloss uniformity (Z9+ only)
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Cannot insert an ink cartridge
- Ink cartridge status messages
- Printer does not detect the gloss enhancer cartridge (Z9+ only)
- Cannot insert a printhead
- Front panel recommends reseating or replacing a printhead
- Clean the printheads
- Clean the printhead drop detector
- Align the printheads
- Printhead status messages
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
Z9
+
example chart
2. The chart is allowed to dry for a period of time that depends on the paper type, so that the colors have time
to stabilize.
3. The chart is scanned and measured.
4. From the measurements, the printer calculates the necessary correction factors to apply for consistent
color printing on that paper type. It also calculates the maximum amount of each ink that can be applied to
the paper.
Color proling
Color calibration provides consistent colors, but consistent colors are not necessarily accurate. For instance, if
your printer prints all colors as black, its colors may be consistent but they are not accurate. In order to print
accurate colors, it is necessary to convert the color values in your les to the color values that will produce the
correct colors from your printer, your inks, and your paper. An ICC color prole is a description of a printer, ink, and
paper combination that contains all the information needed for these color conversions.
Create your own prole (Z9
+
only)
You can create a color prole easily using the HP Utility. The process takes about 15–20 minutes and consists of
the following steps:
1. Load paper into the printer: see Load a roll into the printer on page 29 or Load a single sheet on page 32.
You will nd the paper name in the paper or custom paper category in the front panel and the HP Utility. If
you cannot nd the paper name, you can create your own paper preset: see To create your own paper
preset on page 36.
IMPORTANT: When loading the paper, make sure to select the correct paper type. Loading the paper with
an incorrect paper type specied could cause errors in the prole.
NOTE: The paper must be calibrated before proling.
2. Go to the HP Utility.
● Under Windows: Click Prole paper.
● Under macOS: click Paper management, then at the bottom of the window, then Prole paper.
3. The printer asks you about the process to be used. Print target and ICC prole is the standard option and
suitable for most cases.
If you would like to use a longer drying time, you can ask the HP Utility to create the chart without going on
to create a prole (Windows: Print target only. Create ICC prole later; macOS: Print ICC proling chart).
Then, later, when the chart is completely dry, you can use the HP Utility’s Color Center to create a prole
using the chart you have already created (Windows: Create ICC prole from a target that has already been
90 Chapter 8 Color management ENWW