User Guide
© Copyright 2017 HP Development Company, L.P. FreeSync and Radeon are trademarks of Advanced Micro Devices, Inc. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: TIP: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Button lockouts ................................................................................................................................................... 20 Product support ................................................................................................................................................... 20 Preparing to call technical support .....................................................................................................................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your optical disc, if one is included, or in your documentation kit.
Product features and components Features This product is an AMD FreeSync™–qualified monitor, which allows you to enjoy PC gaming with smooth, responsive, tear-free performance whenever a picture changes on the screen. The external source connected to your monitor must have the FreeSync driver installed. AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a monitor’s refresh rate to the frame rate of the graphics card.
Front components Component Function 1 Webcam microphones Allow you to participate in a video conference. 2 Webcam lens Transmits your image in a video conference. 3 Webcam LED On: The webcam is in use. 4 Speakers Transmit sound from audio input. 5 +/- (Plus/Minus) button Press to increase (+) or decrease (-) speaker volume. 6 Answer/Call button Press to answer or make a call. 7 Mute microphone button Press to mute or activate the webcam microphone.
Rear and side components Component Function 1 Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Audio-out (headphone) jack WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Product Notices provided on the optical disc, if one is included with your product.
Setting up the monitor Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition. Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1.
● 3. 6 Connect one end of a DisplayPort cable to the DisplayPort on the rear of the monitor and the other end to the DisplayPort on the source device. Connect one end of the provided USB Type-C cable to the USB Type-C port on the rear of the monitor (use only the HP-approved USB Type-C cable provided with the monitor) and the other end to a USB Type-C port on the source device.
4. Connect one end of a USB Type-B cable to the USB Type-B port on the rear of the monitor and the other end to a USB port on the source device. 5. To enable sound from the monitor’s speakers, connect one end of an audio cable (not included with the monitor) to the audio-in jack on the monitor and the other end to the audio-out jack on the source device.
6. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2), and then connect the AC adapter to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the Power button on the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 consecutive hours of non-use. To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL– or CSA–Listed wall-mount bracket. If the monitor is TCO certified, the power cord plugged into the monitor panel must be a shielded power cable. The use of a shielded power cable meets the TCO Certified criteria for display products. For information on TCO requirements, go to www.tcodevelopment.com.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor panel to a wall, swing arm, or other mounting fixture. 1. Remove the monitor stand. Refer to Removing the monitor stand on page 10. 2. Remove the rubber plug from the screw hole in the center rear of the monitor. 3. Position the VESA bracket so that the connector tab on the bracket is aligned with the connector slot on the monitor. 4.
Re-attaching the monitor stand CAUTION: damage. The screen is fragile. Avoid touching or applying pressure to the screen; doing so can cause TIP: Consider the placement of the monitor, because the bezel might cause interfering reflections from surrounding light and bright surfaces. 1. Place the monitor head on a level surface with the bottom side up. CAUTION: Do not lay the monitor face down when reattaching the stand.
2 Using the monitor Software and utilities The optical disc, if one is included with the monitor, contains files you can install on the computer. If you do not have an optical drive, you can download the files from http://www.hp.com/support.
Downloading from the web If you do not have a computer or a source device with an optical drive, you can download the latest version of INF and ICM files from the HP monitors support website. 1. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3. Follow the on-screen instructions to select your monitor and download the software. Using My Display software Use My Display software to choose preferences for optimum viewing.
Using the on-screen display (OSD) menu Use the OSD menu to adjust the monitor screen image based on your preferences. You can access and make adjustments in the OSD menu using the buttons on the monitor’s bezel. To access the OSD menu and make adjustments, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. To access the OSD menu, press one of the three Function buttons to activate the buttons. Then press the Menu button to open the OSD. 3.
Assigning the Function buttons Pressing one of the three front Function buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown below. Button Function Menu Opens the OSD (on-screen display) menu. Information Opens the Information menu. (Function button 1 assignable) Viewing Mode Switches monitor to preset view modes. (Function button 2 assignable) Next Active Input Switches to the next video input source.
Webcam With Skype for Business installed on your external source device, you can use the webcam on the monitor in the following ways: ● Stream online video conferences ● Send and receive Instant messages ● Schedule meetings ● Maintain security over conversations With Windows 10 operating system installed, Windows Hello facial recognition can be enabled to allow signing in with increased security. To release the webcam, press it down to unlock it. To close the webcam, press it down until it locks.
Using Auto-Sleep Mode The monitor supports an OSD option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal). Upon entering this reduced power state (sleep mode), the monitor screen is blanked, the backlight is turned off, and the power light turns amber.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the Power button. NOTE: If pressing the Power button has no effect, press and hold the Power button for 10 seconds to disable the Power Button Lockout feature.
Button lockouts Holding down the Power button or Menu button for ten seconds will lock out the functionality of the buttons. You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only available when the monitor is powered on, displaying an active signal, and the OSD is not open. Product support For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
Locating the rating label The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about the monitor model. The rating label is located on the bottom of the monitor panel.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. Display 86.36 cm wide screen Type VA Viewable image size 86.
Off <0.3 W Input terminal One DisplayPort, one HDMI port, one analog audio-in jack, one USB Type-B port, and one USB Type-C port Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 24 Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.940 2 720 × 400 31.469 70.
Entering user modes The video controller signal may occasionally call for a mode that is not preset under the following conditions: ● You are not using a standard graphics adapter. ● You are not using a preset mode. If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
