User's Manual
Improve print quality
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Introduction
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Update the printer rmware
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Print from a dierent software program
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Check the paper-type setting for the print job
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Check toner-cartridge status
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Cartridge cleaning
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Print a cleaning page
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Visually inspect the toner cartridge
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Check paper and the printing environment
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Adjust Print Density
Introduction
The following information provides troubleshooting steps to resolve print-quality problems, including the
following problems:
● Smears
● Fuzzy print
● Dark print
● Light print
● Streaks
● Missing toner
● Scattered dots of toner
● Loose toner
● Skewed images
To resolve these or other print-quality problems, try the following solutions in the order presented.
For information about resolving specic image defects, see the Resolving print quality problems section of this
User Guide.
Update the printer rmware
Try upgrading the printer rmware. For more information, see the Update the rmware section of this User
Guide.
Print from a dierent software program
Try printing from a dierent software program. If the page prints correctly, the problem is with the software
program from which you were printing.
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