User's Manual
6 Solve problems
Troubleshoot problems with the printer. Locate additional resources for help and technical support.
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Customer support
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Restore the factory-set defaults
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A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
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Printer does not pick up paper or misfeeds
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Clear paper jams
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Resolving print quality problems
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Solve wired network problems
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Solve wireless network problems
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Customer support
Find support contact options for your HP printer.
Table
6-1 HP support options
Support option Contact information
Get telephone support for your country/region
Have the printer name, serial number, date of purchase, and
problem description ready
Country/region phone numbers are on the yer that was in the box
with the printer or at www.hp.com/support.
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