Service Handbook HP VISUALIZE B2000 UNIX® Workstation Manufacturing Part Number: HP Part No.
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Contents 1. Product Information Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Front Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 System LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Power Switch . . . . . . . . . . . . . . . . . . . . . . . . .
Contents I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Monitor-Type Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 3. Troubleshooting Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flowcharts for Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying LCD-Indicated Conditions . . . . . . . . . . . . . . . . . . . . .
Contents I/O Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Memory DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Voltage Regulator Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Displaying and Setting Fastboot Mode . . . . . . . . . . . . . . . . . . . . . . . . . Displaying the LAN Station Address . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying PIM Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISL Environment . . . . . . . . . . . . .
Contents Special Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . .176 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Laser Safety Statement (U.S.A. Only). . . . . . . . . . . . . . . . . . . . . . . . .176 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . .177 Warnings . . . .
Contents 10
Figures Figure 1-1. Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 1-2. LCD Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 1-3. CD Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Figure 1-4. Floppy Disk Drive Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 4-24. Replacing the Floppy Disk Drive Bay’s Rear Cover . . . . . . . . . . . . . . . . . . . 103 Figure 4-25. Location of the Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Figure 4-26. Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Figure 4-27. Removing the Hard Disk Drive from Its Bracket . . . . . . . . . . . . . . . . . . . . . 106 Figure 4-28. Replacing the Hard Disk Drive Bracket . . . . .
Tables Table 1-1. Key Features of the B2000 Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Table 1-2. CD Drive Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Table 1-3. Floppy Disk Drive Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Table 1-4. Serial I/O Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tables 14
1 Product Information This chapter provides general product information about the HP VISUALIZE B2000 workstation. This information is provided to help familiarize you with the main features and components of this workstation.
Product Information Chapter Overview Chapter Overview This chapter contains the following main sections: • Product Description • Front Panel Components • Rear Panel Components • Monitors • Keyboard and Mouse • Operating System Overview • Memory Product Description The HP VISUALIZE B2000 is an entry-level HP-UX workstation with a 400 MHz PA-RISC processor in a mid-tower case. It supports 4 memory slots, 4 PCI (Peripheral Connect Interface) I/O slots, and entry-level and mid-level HP VISUALIZE graphics.
Product Information Chapter Overview Table 1-1.
Product Information Front Panel Components Front Panel Components Figure 1-1 shows the components that are located on the front panel of the B2000 workstation. The following subsections describe the system LCD, power switch, and the internal storage devices (including the standard CD drive and optional floppy disk drive) that are located on the front panel. Figure 1-1.
Product Information Front Panel Components Power Switch The power switch is also located on the left side of the front panel as part of the power switch/LCD assembly. Use the power switch to power the workstation on and off. When you press the power switch to power off the workstation, the operating system executes an automatic shutdown -q command. This prevents any damage to programs and data on the system disk.
Product Information Front Panel Components Table 1-2. CD Drive Features Feature Purpose Disk Tray Holds the CD disk. (Note that this style of CD drive does not use a disk caddy.) Headphones Jack Allows headphones to be connected to the CD drive for audio. Audio Control Thumbwheel Controls the volume of a CD disk that has audio. Busy Indicator Lights during a data access operation and blinks during a data transfer.
Product Information Front Panel Components Floppy Disk Drive (Optional) The optional floppy disk drive is a 3.5-inch form factor device with a PC/AT interface. It connects to the workstation via a 34-pin PC/AT ribbon cable and a 4-pin power cable. The floppy disk drive has up to 1.44 MB capacity depending on the media and format used. Figure 1-4 shows the features of the floppy disk drive, and Table 1-3 describes these features. NOTE The B2000 workstation supports one floppy disk drive only. Figure 1-4.
Product Information Rear Panel Components Rear Panel Components This section describes the following components that are located on the rear panel of the B2000 workstation: • I/O slots • Monitor connector • Serial (RS-232) connectors • USB (Universal Serial Bus) connectors • LAN (Ethernet IEEE 802.
Product Information Rear Panel Components I/O Slots The four I/O slots located at the top left of the rear panel are PCI (Peripheral Connect Interface) slots, which can be used for add-on I/O interface cards.
Product Information Rear Panel Components Table 1-4. Serial I/O Pins Pin No. Signal Description 7 RTS Request To Send 8 CTS Clear To Send 9 RI Ring Indicator USB Connectors The USB connectors located on the rear panel of the workstation provide interfaces for the keyboard and mouse to the system. These USB connectors support only the HP keyboard, HP mouse, USB hub, or other HP-recommended USB devices.
Product Information Rear Panel Components Audio Connectors The B2000 workstation has audio-input and -output capabilities through external input and output connectors on the rear panel and through an internal speaker. The sound is 16-bit, 44 kHz (CD-quality). As shown in Figure 1-6, the workstation’s rear panel contains four audio connectors: Line In, Line Out, Microphone In, and Headphones Out. Figure 1-6.
Product Information Rear Panel Components Security Loop There is also a security loop on the rear panel of the B2000 workstation. The security loop allows you to lock the workstation’s left side panel, thus securing the internal components of the workstation. Figure 1-7 provides a view of the security loop. Figure 1-7. Security Loop Components Security Loop Pin Hole Security Loop Pin and Spring To lock the workstation’s left side panel, follow these steps: 1.
Product Information Monitors 2. Push the security loop’s pin into the security loop pin hole, and insert the padlock’s latch through the holes at the top and bottom of the security loop. This locks the left side panel. 3. Lock the padlock. The workstation’s left side panel is now secure. Power Cord Connector Plug the workstation’s power cord into the power cord connector to provide AC power to the system.
Product Information Keyboard and Mouse Keyboard and Mouse USB HP Keyboard The HP VISUALIZE B2000 workstation supports a USB HP keyboard. The keyboard shipped with the workstation provides a localized PC-104, PC-105, PC-106, or JIS-109 compatible input device for USB-equipped PA-RISC workstations and other USB-compatible computers that support the HP-UX operating system. The keyboard includes a captive cable terminated in a USB Style A connector.
Product Information Operating System Overview Operating System Overview The B2000 workstation runs the HP-UX operating system version 10.20 with the 9912 Additional Core Enhancements (ACE) software bundle (December 1999). To verify which version of the operating system is running on a B2000 workstation, use the command swlist in a terminal window. Note that the ACE software bundle releases are also available at the following URL: http://software.hp.
Product Information Memory Memory The B2000 workstation has four slots for memory DIMMs. You can install only 128 MB, 256 MB, or 512 MB DIMMs in these slots. The minimum memory configuration for a B2000 workstation is 256 MB, and the maximum is 2 GB. To install memory DIMMs, refer to “Replacing or Installing Additional Memory DIMMs” on page 115.
2 Configuration This chapter provides details about setting up and changing the workstation and system hardware configuration for the HP VISUALIZE B2000 workstation.
Configuration Chapter Overview Chapter Overview This chapter contains the following main sections: • Workstation Configurations • System Hardware Configurations — Internal Storage Devices — Memory — I/O Cards — Monitor-Type Selection Workstation Configurations Refer to the HP Workstations website for a complete list of supported accessories, peripherals, and operating system versions for the HP VISUALIZE B2000 workstation. The URL for the website is: http://hp.unixworkstations.
Configuration System Hardware Configurations Configuring a Hard Disk Drive as a File System This section describes how to use SAM to add a hard disk drive to the workstation as a file system and how to remove the hard disk drive from the workstation. For more information about configuring a hard disk drive, refer to the Managing Systems and Workgroups manual. The procedures in this section require you to log in as root. If you cannot log in as root, contact the system administrator.
Configuration System Hardware Configurations 4. Double-click on the Sam icon in the Application Manager -- System_Admin window. If you are root, the System Application Manager (SAM) will appear on the screen. 5. Double-click on the Disks and File Systems icon. 6. Double-click on the Disk Devices icon. The following screen message is displayed: Scanning the system’s hardware... The Disk and File Systems window opens containing a list of drives installed in this workstation.
Configuration System Hardware Configurations Removing a Hard Disk Drive as a File System To remove a hard disk drive as a file system using SAM, do the following: 1. Log in as root. 2. Move the mouse pointer to the Application Manager control for tools and click the left mouse button. Alternatively you can execute sam at a terminal window command prompt and skip to step 5. 3. Double-click on the System_Admin icon in the Application Manager window. 4.
Configuration System Hardware Configurations 6. Double-click on the Disk Devices icon. The following screen message is displayed: Scanning the system’s hardware... The Disk and File Systems window opens containing a list of devices installed in this workstation. From the list of devices, choose the hard disk drive you would like to remove (unmount) by highlighting that device. 7. Click on Remove in the Actions menu. In the window that next appears, click on the Yes button.
Configuration System Hardware Configurations CD Drive Configuration The CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within the B2000 workstation via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interface addressing is required for the CD drive. However, as shown in Figure 2-1, the CD drive should have a jumper set on the CSEL (Cable Select) selection pins. (The CD drive should ship from the factory already jumpered for CSEL.
Configuration System Hardware Configurations Memory The B2000 workstation has 4 memory slots, labeled SL0 through SL3. Memory can be configured from 256 MB to 2 GB for the B2000 workstation. Memory does not have to be configured in pairs for the B2000, but must be loaded in the order shown in Figure 2-2. Notice the alternating load pattern by location on the system board. Figure 2-2.
Configuration System Hardware Configurations I/O Cards The B2000 workstation’s system board has four Peripheral Connect Interface (PCI) slots for option I/O cards. Slots 1 and 2 are full-size (PCI-2X) slots. Slots 3 and 4 are half-size (PCI-1X) slots. See Figure 2-3 for a brief description of slot capabilities. Figure 2-3.
Configuration System Hardware Configurations Monitor-Type Selection The B2000 workstation supports monitors set to one of the following resolutions: • 1280×1024 color (stereo capable), 75Hz, VESA • 1600×1200 color, 75Hz, VESA • 1280×1024 color, 75 Hz, VESA The workstation must have either an HP-supported monitor running at 75 Hz with a 1280×1024 resolution, or a full multi-mode color monitor. Monitors with EVC, D-Sub, or 5 BNC connectors (RGB, vertical sync, horizontal sync) will function.
3 Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the HP VISUALIZE B2000 workstation.
Troubleshooting Chapter Overview Chapter Overview This chapter contains the following main sections: • Flowcharts for Troubleshooting • Identifying LCD-Indicated Conditions • Fan Faults and Warnings • Dealing with a Boot Failure • Selftest Failures • Memory Failures • Running System Verification Tests • Running ODE-Based Diagnostics • Using the PIM Dump Tool to Decode HPMCs To troubleshoot an HP VISUALIZE B2000 workstation, you must be familiar with the HP-UX operating system.
Troubleshooting Flowcharts for Troubleshooting Figure 3-1.
Troubleshooting Flowcharts for Troubleshooting Figure 3-2.
Troubleshooting Flowcharts for Troubleshooting Figure 3-3.
Troubleshooting Flowcharts for Troubleshooting Figure 3-4.
Troubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions The B2000 workstation uses an LCD panel to display firmware/OS progress codes. The codes, referred to as chassis codes, consist of one of the mnemonics listed below, followed by a 4-digit hexadecimal number identifying the code module being executed.
Troubleshooting Fan Faults and Warnings Fan Faults and Warnings This section provides the fault (FLT) and warning (WRN) messages you will see in the LCD if there is a problem with a fan in the B2000 workstation. A chassis code which indicates that a fan has failed (FLT D01n) or is running too slowly (WRN D02n) within a B2000 workstation specifies the fan number, n. Table 3-1 lists the fan numbers and their names. To locate the correct fan, see Figure 3-5 on the next page. Table 3-1.
Troubleshooting Fan Faults and Warnings Figure 3-5. Fan Locations I/O Fan (2) System Fan (4) Processor Fan (5) In the case of a fan problem, you will need to replace: • The fan itself, if it is either an I/O fan (2) or a system fan (4). • The entire system board tray assembly, if it is a processor fan (5) (that is, the fan mounted on the PA-RISC microprocessor on the system board). See Chapter 4 for the procedures you should follow to remove and replace a fan.
Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure To start this workstation from an operating system stored on a device different from the usual boot device, to boot from a different disk, or to boot from another type of device (such as an alternate hard disk or CD), see the following situations and examples that use the Boot Console Handler. To access the Boot Console Handler, see Chapter 6.
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that may contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt: Main Menu: Enter a command or a menu > search ipl The search may turn up more devices than there are lines on the display.
Troubleshooting Dealing with a Boot Failure Boot Command Notations The boot command supports the following two notations: • Mnemonic • Path number Type help scsi or help lan for more information on the boot path parameters. Here are examples of mnemonic notation: • boot with no parameters selects the primary boot path in stable storage. • boot with the alternate or alt parameter selects the alternate boot path in stable storage.
Troubleshooting Selftest Failures Selftest Failures Chassis codes are the key to debugging selftest errors. If a failure is found during selftest, chassis codes are displayed in the LCD. The procedure for using these codes to debug a failure is as follows: 1. Using Table 3-2, which starts on the next page, find the chassis code listed on the LCD. 2. To get additional information about failures from the Boot Console Handler, use the Service Menu’s pim, pdt, and ChassisCodes commands.
Troubleshooting Selftest Failures Chassis Codes Table 3-2. lists all of the chassis codes for the B2000 workstation. Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 1n01 SYS BD HPMC occurred CPU n detected an unexpected HPMC. FLT 1n02 SYS BD powerfail intrpt CPU n detected an unexpected power fail interrupt. FLT 1n03 SYS BD recvry cntr trap CPU n detected an unexpected recovery counter trap.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 1n13 SYS BD data mem brk trp CPU n detected an unexpected data memory break trap. FLT 1n14 SYS BD TLB dirty bit tr CPU n detected an unexpected TLB dirty bit trap. FLT 1n15 SYS BD page refrnce trp CPU n detected an unexpected page reference trap. FLT 1n16 SYS BD assist emul trap CPU n detected an unexpected assist emulation trap.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description TST 1n27 SYS BD CPUn itimer test CPU n is starting its interval timer self-test. TST 1n28 SYS BD CPUn multi-media CPU n is starting its multi-media instructions self-test. TST 1n29 SYS BD CPUn shadow reg CPU n is starting its shadow register self-test. TST 1n2A SYS BD CPUn diagnse reg CPU n is starting its diagnose register self-test.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 1nBA SYS BD monarch CPU fail The monarch CPU failed. FLT 1nBB SYS BD bad CPUn number The CPU identifier was out of range. FLT 1nBF SYS BD CPUn halt boot Bootstrap failure--machine halted. INI 1nCA SYS BD CPUn sys bus arb Monarch CPU is initializing the system bus arbitration. WRN 1nCD SYS BD CPUn deconfig CPU n deconfigured itself.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description TST 2n90 SYS BD CPUn dcache ECC CPU n is starting its data cache ECC self-test. FLT 2BAD SYS BD assertion fail A firmware assertion failed. TST 3n00 SYS BD ROM checksum tst Monarch CPU n is testing the boot ROM integrity. FLT 3n00 SYS BD ROM checksum BAD The boot ROM failed checksum. INI 3n00 SYS BD ROM checksum ok The boot ROM passed checksum.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 3n09 SYS BD bad sys mde byte CPU n detected an unsupported system mode. WRN 3n1A SYS BD hversion mismtch Stable store hardware version doesn’t match system. TST 3n1B SYS BD chck model strng Check model string with version in stable store. WRN 3n1B SYS BD model str msmtch Model string doesn’t match that in stable store.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description WRN 4n01 SYS BD CPUn skip lst CPU n is bypassing its late self-tests to save time. TST 4n0E SYS BD CPUn exit lst CPU n finished its late self-tests. TST 4n20 SYS BD CPUn lst erly st CPU n is re-executing some of its early self-tests from system memory. TST 4n21 SYS BD CPUn lst basic CPU n is re-executing its basic operations self-test.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description TST 4n60 SYS BD CPUn dcache miss CPU n is starting its data cache miss self-test. FLT 5n00 SYS BD unknown bus err CPU n detected an unknown error on the system bus (Runway). FLT 5n02 SYS BD path err assertd CPU n detected a path error on the system bus (Runway).
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description TST 7020 SYS BD search for IMM Try to find a single memory bank to use for the initial memory module. TST 703s DIMM DIMM s IMM vrfy DIMM s was the initial memory module last boot. Verify it still works. FLT 704s DIMM DIMM s IMM fail DIMM s failed the initial memory module test. TST 705s DIMM DIMM s IMM test Test DIMM in slot s as the initial memory module.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 7207 DIMM DIMM table full The DIMM table is full--cannot add new type. FLT 7208 DIMM no DIMMs found SPD didn’t find any memory DIMMs. INI 721s DIMM is DIMM s inst? SPD is checking memory slot s. INI 722s DIMM ???? DIMM in s SPD found a DIMM in slot s, but can’t determine its size. DIMM will not be used.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 7309 DIMM insufficient mem Insufficient error-free memory to continue. FLT 730C SYS BD mem intrlv fail Memory interleave generation failed. INI 730F SYS BD mem config done Main memory configuration complete. TST 7400 DIMM non-dest mem tst Starting non-destructive memory test. TST 740F DIMM non-dst tst done Non-destructive memory test complete.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 7611 DIMM ECC single data Memory ECC test failed to detect single-bit data error. FLT 7612 DIMM ECC single ECC Memory ECC test failed to detect single-bit ECC error. FLT 7613 DIMM ECC multipl data Memory ECC test failed to detect multiple-bit data error. FLT 7614 DIMM ECC multpl signl Memory ECC test failed to signal multiple-bit error.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT 7846 SYS BD mem err overflow Multiple memory errors detected. FLT 7848 SYS BD addr not mapped Memory address outside configured memory space. FLT 785s DIMM MBE in DIMM s Destructive memory test detected an uncorrectable memory error in DIMM s.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description WRN 80F7 EXT IO boot IO error Error detected during boot device I/O. WRN 80F8 EXT IO invalid boot dev Invalid boot device class; bad IODC? WRN 80FC EXT IO invalid boot dev Unexpected error; bad IODC? INI 8800 IOCARD PCI BusWlk start Starting PCI bus and device discovery. INI 88r1 IOCARD PCI Rope r walk Starting PCI bus and device discovery on Rope r.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description WRN 8A03 EXT IO No graph console Cannot re-establish communications with the graphics console. WRN 8A04 EXT IO No USB keyboard Cannot re-establish communications with the USB keyboard. TST 8C06 EXT IO PCI BIST test Running PCI Built-In Self-Test WRN 8C07 EXT IO PCI BIST error PCI Built-In Self-Test failed.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description INI 91DB IO BD init SERIAL_LDB Initializing serial LDB port as console display. INI 9C51 IO BD consol is SER_1 Console display is on serial port 1. WRN 9C51 IO BD bad init SERIAL1 Serial port 1 failed to initialize as a console device. INI 9C52 IO BD consol is SER_2 Console display is on serial port 2.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description INI C3FF SYS/IO late monarch tst The monarch CPU is starting the late (post-memory) monarch-only tests. FLT C3FF SYS/IO late monarch flt The late (post-memory) monarch-only tests failed. INI C4CC SYS BD initialize ccp Searching for (lab-only) debugger card. INI C4CD SYS BD no ccp found Debugger card not found.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description TST C680 SYS BD builtin graphics Look for built-in graphics card. INI C680 SYS BD builtin graphics Successfully initialized built-in graphics card. WRN C680 SYS BD builtin graphics Built-in graphics initialization failed. TST C68s SYS BD test graph in s Look for graphics card in PCI slot s.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description WRN CB03 SYS BD bad OS TOC code The operating system TOC handler is invalid. Firmware will soft boot the system. WRN CB04 SYS BD bad OS TOC len The size of the operating system TOC handler is invalid. Firmware will soft boot the system. WRN CB05 SYS BD bad OS TOC chksm The operating system TOC handler failed the checksum test. Firmware will soft boot the system.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description WRN CB73 SYS BD TOC occurred A Transfer of Control caused entry to PDCE_CHECK (the firmware trap handler). FLT CB9r IO BD Error on roper An error was detected on rope r. FLT CB99 SYS BD seed IVA handler PDC_SEED_ERROR triggered an HPMC. FLT CB9A SYS BD HPMC overwrite Firmware is overwriting PIM data from a previous HPMC.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description OFF CBC2 IO BD PCI data parity PCI data parity error. I/O error log word 3 contains the error address. OFF CBC4 IO BD PCI data par; OV Multiple PCI data parity errors. I/O error log word 3 contains the error address. OFF CBC6 IO BD R2PCI intrnl err Rope-to-PCI bridge internal data error: R2PCI detected PERR# assertion.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description OFF CBE2 IO BD PCI SERR#; OV A PCI device asserted SERR# multiple times. OFF CBE3 IO BD Unknown PCI err Unknown PCI error detected. OFF CBE6 SYS BD AtoE rope perr Parity error between system I/O controller and Rope-to-PCI bridge. OFF CBE7 IO BD R2PCI intrnl err Rope-to-PCI bridge internal data error.
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU Message Description FLT CBFF SYS BD multiple HPMCs A High-Priority Machine Check occurred while processing another HPMC. INI CC0n SYS BD CPUn OS rendezvs Slave CPU n entering the final rendezvous, waiting for the operating system to awaken it.
Troubleshooting Memory Failures Memory Failures The B2000 system implements Memory Page Deallocation. This feature allows the workstation to provide information to the operating system about memory failures. HP-UX 10.20 uses information to map out failing memory areas and continue normal operation.
Troubleshooting Running System Verification Tests Running System Verification Tests HP-UX uses an online diagnostics product named Mesa (Support Tools Manager) that allows system operation verification.
Troubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests. ODE is an ISL utility. To boot ODE: 1. Invoke the ISL environment from the system disk or CD. 2. Type ode Enter after the ISL> prompt to invoke ODE from the LIF directory on the system disk.
Troubleshooting Running ODE-Based Diagnostics 80 Chapter 3
4 Field Replaceable Units This chapter lists the HP VISUALIZE B2000 workstation’s Field Replaceable Units (FRUs) and provides procedures and illustrations showing their removal and replacement.
Field Replaceable Units Chapter Overview Chapter Overview This chapter contains the following main sections: • Exchange and Non-Exchange Part Numbers • FRU Removal and Replacement — Front Panel — Left Side Panel — Power Switch/LCD Assembly — Removable Media Devices — CD Drive — Floppy Disk Drive — Hard Disk Drives — I/O Cards — Battery — Memory DIMMs — Power Supply — Voltage Regulator Modules — Fans — I/O Fan — System Fan — Speaker — System Board Tray Assembly WARNING For all removal and replacement proce
Field Replaceable Units Chapter Overview Tools Required Use the following tools to remove or replace FRUs in the B2000 workstation: • Torx T-15 driver • Light-duty flat blade screw driver with 6-inch (150 mm) blade • Needle-nose pliers • ESD equipment (see “Electrostatic Discharge (ESD) Precautions” on page 177) Exploded View Diagram Figure 4-1 shows an exploded view of the FRUs in the B2000 workstation.
Field Replaceable Units Exchange and Non-Exchange Part Numbers Exchange and Non-Exchange Part Numbers In this chapter we refer to exchange and non-exchange part numbers. You must return FRUs with exchange part numbers in exchange for a replacement FRU. Do not return FRUs with non-exchange part numbers—you may discard them. The exploded view diagram (Figure 4-1 on page 83) shows the B2000 workstation’s FRUs.
Field Replaceable Units Exchange and Non-Exchange Part Numbers Table 4-2. Non-Exchange Part Numbers Part Number Description A5983-63001 CD Signal Cable 5182-1857 CD Audio Cable A5983-63002 Floppy Disk Drive Signal Cable A4986-63006 LCD Signal Cable A5983-62007 Hard Disk Drive Bracket A5983-62010 CD Drive Bracket Assembly A4986-62006 Floppy Disk Drive Bracket Assembly 0624-0727 6 - 32 × 1.
Field Replaceable Units FRU Removal and Replacement FRU Removal and Replacement The procedures in this section describe how to remove and replace (install) field replaceable units (FRUs). Observe any notices and prerequisites before removing an FRU. Before performing any FRU removal or replacement procedure, you must do the following: 1. Power off the workstation, the monitor, and any peripheral devices.
Field Replaceable Units FRU Removal and Replacement Front Panel This section explains how to open and close the workstation’s front panel. Opening the Front Panel Perform the following steps to open the front panel: 1. Power off the workstation and unplug the power cord from the electrical outlet. 2. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the rear panel of the workstation. 3.
Field Replaceable Units FRU Removal and Replacement Left Side Panel This section explains how to open and close the left side panel. You will need to open this side panel whenever you need to access the internal components of the workstation. Opening the Left Side Panel Perform the following steps to open the left side panel: 1. Power off the workstation and unplug the power cord from the electrical outlet.
Field Replaceable Units FRU Removal and Replacement Closing the Left Side Panel Perform the following steps to close the left side panel: 1. Hold the left side panel so that the top and bottom hinge hooks can be inserted into their hinge slots. See Figure 4-3. Note that the hinge slots are located on the far right edge of the workstation (using the rear of the workstation as the reference). 2.
Field Replaceable Units FRU Removal and Replacement Power Switch/LCD Assembly This section explains how to remove and replace the power switch/LCD assembly, which is located on the front panel of the B2000 workstation. Removing the Power Switch/LCD Assembly Perform the following steps to remove the power switch/LCD assembly: 1. Open the workstation’s front panel as shown in the section “Opening the Front Panel.” 2. Unplug the power switch/LCD assembly’s connector as shown in Figure 4-4. Figure 4-4.
Field Replaceable Units FRU Removal and Replacement Removable Media Devices There are only two removable media devices allowed in a B2000 workstation: • CD drive (standard component) • 3.5-inch floppy disk drive (optional component) The procedures in the following subsections explain how to remove and replace (install) these removable media devices. Removing and Replacing a CD Drive WARNING Power off the workstation and unplug the power cord before removing and replacing (installing) a CD drive.
Field Replaceable Units FRU Removal and Replacement 4. Rotate the workstation around until you see the front of the workstation as shown in Figure 4-6. Figure 4-6. Front of the Workstation with the Front Panel Removed LCD Bracket Screw (hidden) CD Drive Bracket Screw 5. Remove both CD drive bracket screws (T-15 Torx/slotted screws) and pull the CD drive out of the workstation chassis as shown in Figure 4-7. Figure 4-7.
Field Replaceable Units FRU Removal and Replacement 7. Remove the new CD drive from its shipping container and check to see that the jumper on the rear of the CD drive is set to the CSEL position. NOTE You will have to verify that the master/slave/CSEL jumper is set in the CSEL position on the rear of the new CD drive that you will install.
Field Replaceable Units FRU Removal and Replacement 10.Tighten the two CD drive bracket screws as shown in Figure 4-9. Figure 4-9. Tightening the Bracket Screws Bracket Screw (hidden) Bracket Screw 11.Rotate the workstation around until you see the open, left side of the workstation. Plug the audio, ATAPI, and power cables into their appropriate connectors on the rear of the CD drive, as shown in Figure 4-10.
Field Replaceable Units FRU Removal and Replacement 12.Make sure that the audio, ATAPI, and power cables are positioned so that they will come out of the bottom edge of the CD drive bay’s rear cover when it is replaced. (Note that the rear cover’s bottom edge is rounded to prevent cutting of the cables.) To replace the rear cover, place the end opposite of the rear cover handle into the cover slot and rotate it into place. Tighten the T-15 Torx/slotted screw to secure the rear cover.
Field Replaceable Units FRU Removal and Replacement Removing a Floppy Disk Drive WARNING Power off the workstation and unplug the power cord before removing the floppy disk drive. CAUTION Floppy disk drives are susceptible to mechanical and electrostatic shock. When handling the drive, always wear the static-grounding wrist strap that came in the floppy disk drive kit. Always handle the drive carefully. Perform the following steps to remove a floppy disk drive: 1.
Field Replaceable Units FRU Removal and Replacement Figure 4-13. Front of Workstation with the Front Panel Removed LCD Bracket Screw (hidden) Floppy Disk Drive Bracket Screw 5. Remove both floppy disk drive bracket screws (T-15 Torx/slotted screws) and pull the floppy disk drive out of the workstation chassis as shown in Figure 4-14. Figure 4-14.
Field Replaceable Units FRU Removal and Replacement If you will replace the floppy disk drive with a blank, continue on with step 7 below. However, if you will replace it with a new floppy disk drive, go to step 6 in the section “Replacing or Installing a Floppy Disk Drive” on page 101. 7. Place the floppy disk drive blank in the floppy disk drive bracket and tighten the four floppy disk drive mounting screws (T-15 Torx/slotted screws) into the bracket. See Figure 4-15. Figure 4-15.
Field Replaceable Units FRU Removal and Replacement 10.Make sure that the floppy disk drive’s power and data cables are positioned so that they will come out of the top edge of the floppy disk drive bay’s rear cover when it is replaced. (Note that the rear cover’s top edge is rounded to prevent cutting of the cables.) Put the rear cover in place and tighten the T-15 Torx/slotted screw. See Figure 4-17. Figure 4-17.
Field Replaceable Units FRU Removal and Replacement 2. Remove the rear cover of the floppy disk drive bay inside the workstation by unscrewing the T-15 Torx/slotted screw as shown in Figure 4-18. Push the cover handle toward the rear of the floppy disk drive approximately one inch, and then pull the cover handle toward you. Figure 4-18. Removing the Floppy Disk Drive Bay’s Rear Cover Rear Cover Handle Power Cable T-15 Torx/Slotted Screw Rear Cover Data Cable 3.
Field Replaceable Units FRU Removal and Replacement 4. Remove both floppy disk drive bracket screws (T-15 Torx/slotted screws) and pull the floppy disk drive bracket out of the workstation chassis as shown in Figure 4-20. Figure 4-20. Removing the Floppy Disk Drive Bracket and Blank Floppy Disk Drive Bracket Floppy Disk Drive Mounting Screws (T-15 Torx) Bracket Screw Floppy Disk Drive Mounting Screws (T-15 Torx) Bracket Screw Floppy Disk Drive Blank 5.
Field Replaceable Units FRU Removal and Replacement Figure 4-21. Installing the Floppy Disk Drive Floppy Disk Drive Mounting Screws Mounting Screws Bracket Screws 7. Slide the floppy disk drive and its bracket into the workstation chassis as shown in Figure 4-21. 8. Tighten the two floppy disk drive bracket screws as shown in Figure 4-22. Figure 4-22.
Field Replaceable Units FRU Removal and Replacement 9. Rotate the workstation around until you see the open, left side of the workstation. Plug the power and data cables into their connectors on the rear of the floppy disk drive, as shown in Figure 4-23. Note that the connectors are keyed for proper insertion. NOTE The red striped side of the data cable should be positioned toward the power cable. Figure 4-23. Plugging in the Power and Data Cables Power Cable Data Cable 10.
Field Replaceable Units FRU Removal and Replacement Hard Disk Drives This section explains how to remove and replace (install) a hard disk drive in the B2000 workstation. After replacing or installing a hard disk drive, be sure to follow the procedures in the section “Configuring a Hard Disk Drive as a File System” on page 33 to configure the hard disk drive. The B2000 workstation can have a maximum of two hard disk drives.
Field Replaceable Units FRU Removal and Replacement Figure 4-25. Location of the Hard Disk Drives Upper Hard Disk Drive (SCSI ID 6 -- System Disk Lower Hard Disk Drive (SCSI ID 5) 2. Loosen the T-15 Torx thumbscrew securing the hard disk drive assembly to the system board. Grasp the assembly and slide it to the front of the workstation to unseat the bracket from the chassis rail. See Figure 4-26.
Field Replaceable Units FRU Removal and Replacement 3. Remove the four T-15 Torx mounting screws from the bracket as shown in Figure 4-27. Be careful when removing the hard disk drive from its bracket to avoid damaging it. Figure 4-27. Removing the Hard Disk Drive from Its Bracket T-15 Torx Mounting Screw Mounting Grommets (Do NOT Remove) 4. Screw the four mounting screws into the four vertical holes on the hard disk drive bracket to store them for future use. 5.
Field Replaceable Units FRU Removal and Replacement Replacing or Installing a Hard Disk Drive NOTE After replacing or installing a hard disk drive, you will need to mount it and create a file system on it. Follow the procedures in the section “Configuring a Hard Disk Drive as a File System” on page 33. 1. Remove the left side panel of the workstation using the instructions found in the section “Opening the Side Panel.
Field Replaceable Units FRU Removal and Replacement Figure 4-30. Removing the T-15 Torx Mounting Screws Figure 4-31. Positioning the Bracket on to the Hard Disk Drive 4. Insert the T-15 Torx mounting screws through the four rubber mounting grommets and into the screw holes of the hard disk drive. See Figure 4-32. Figure 4-32.
Field Replaceable Units FRU Removal and Replacement 5. Slide the hard disk drive assembly into its slot, and push inward firmly until the front of the hard disk drive bracket is flush with the hard disk drive connector on the system board. See Figure 4-33. The bracket hooks will lock into the chassis rail. Figure 4-33. Positioning the Hard Disk Drive Assembly T-15 Torx Thumbscrew 6. Tighten the T-15 Torx thumbscrew to secure the hard disk drive assembly to the system board. 7.
Field Replaceable Units FRU Removal and Replacement I/O Cards This section explains how to remove and replace (or install) I/O cards in the B2000 workstation. The B2000 workstation’s system board has four Peripheral Connect Interface (PCI) slots for option I/O cards. Slots 1 and 2 are full-size (PCI-2X) slots. Slots 3 and 4 are half-size (PCI-1X) slots. The optional graphics cards supported by the B2000 workstation are designed to be electrically compatible with the PCI slots.
Field Replaceable Units FRU Removal and Replacement If you are installing an additional HP VISUALIZE-fxe graphics card, after you connect the monitor to the additional graphics card, you must change the graphics path for the monitor. To do this, see the section “Displaying and Setting the Monitor Type” on page 150. NOTE As shown in Figure 4-36, the four I/O slots as seen from the rear of the workstation are labeled from top to bottom starting with 1. Figure 4-36.
Field Replaceable Units FRU Removal and Replacement 5. Locate the I/O card you want to remove and, using a T-15 Torx driver or flathead screwdriver, remove the I/O card’s bulkhead screw as shown in Figure 4-37. Figure 4-37. Removing the I/O Card I/O Card’s Bulkhead Screw I/O Card Bulkhead I/O Card Being Removed 6. Pull evenly on the outside edges of the I/O card to remove it. Replacing or Installing I/O Cards Perform the following steps to replace or install a new I/O card: 1.
Field Replaceable Units FRU Removal and Replacement Battery The battery in the B2000 workstation is contained within the real time clock module (Part Number 1826-4269) on the system board. The component reference designation for the real time clock module is U30 on the system board. Perform the following steps to remove and replace the battery: 1. Open the left side panel of the workstation as shown in the section “Opening the Left Side Panel.” 2.
Field Replaceable Units FRU Removal and Replacement Memory DIMMs This section explains how to remove and replace (or install additional) memory DIMM cards in the B2000 workstation. Removing Memory DIMMs WARNING Always unplug the workstation’s power cord from the electrical outlet or power source before opening the workstation. Perform the following steps to remove memory DIMMs: 1. Open the left side panel of the workstation as shown in the section “Opening the Left Side Panel.” Figure 4-39.
Field Replaceable Units FRU Removal and Replacement 2. Press downward on the ejector tabs located on both sides of the DIMM connector. See Figure 4-41. This raises the DIMM card for easy extraction. Figure 4-41. Removing Memory Cards Ejector Tab Ejector Tab 3. Lift up evenly on the outside edges of the DIMM card to remove it. See Figure 4-41. 4. Reinstall the remaining DIMM cards in the correct order by following the instructions in the next section, “Replacing or Installing Additional Memory DIMMs.
Field Replaceable Units FRU Removal and Replacement Perform the following steps to replace or install additional memory DIMMs: 1. Open the left side panel of the workstation as shown in the section “Opening the Left Side Panel.” Figure 4-42. System Board View B2000 System Label Power Supply DIMM connectors 2. Position the workstation so that the DIMM connectors on the system board face you, as shown in Figure 4-43. Note that Figure 4-43 also shows the loading sequence for the DIMM cards.
Field Replaceable Units FRU Removal and Replacement 3. Load the DIMM cards in the memory slots using the loading sequence provided in Figure 4-43. Note that the B2000 system label located on the chassis floor also explains the loading sequence for DIMM cards. See Figure 4-44. Follow the steps in Figure 4-45 to install each DIMM card. NOTE When installing memory, you need to orient the notches on the bottom edge of the DIMM card so that they are aligned with the keys on the DIMM connector. See Figure 4-45.
Field Replaceable Units FRU Removal and Replacement NOTE The ejector tabs will return to the locked position when the DIMM card is fully seated in the connector. 4. Close the left side panel of the workstation as shown in the section “Closing the Left Side Panel” and plug the workstation’s power cord into the electrical outlet. 5. Verify that this installation was successful by following the steps in the section “Displaying the Current Memory Configuration” on page 156.
Field Replaceable Units FRU Removal and Replacement Power Supply This section explains how to remove and replace the power supply in the B2000 workstation. Removing the Power Supply WARNING To prevent injury, unplug the workstation’s power cord from the electrical outlet before removing the power supply. Perform the following steps to remove the power supply: 1. Open the left side panel of the workstation as shown in the section “Opening the Left Side Panel.” 2.
Field Replaceable Units FRU Removal and Replacement Replacing the Power Supply WARNING To prevent injury, unplug the workstation’s power cord from the electrical outlet before replacing the power supply. Perform the following steps to replace the power supply: 1. Open the left side panel of the workstation as shown in the section “Opening the Left Side Panel.” 2. Place the power supply on the floor of the workstation chassis.
Field Replaceable Units FRU Removal and Replacement Voltage Regulator Modules This section explains how to remove and replace the voltage regulator modules (master and slave), which are connected to the system board in the B2000 workstation. Removing a Voltage Regulator Module WARNING To prevent injury, unplug the workstation’s power cord from the electrical outlet before removing the voltage regulator modules. Perform the following steps to remove a voltage regulator module: 1.
Field Replaceable Units FRU Removal and Replacement As shown in Figure 4-48, the top voltage regulator module is the master, and the bottom one nearest the chassis floor is the slave. Figure 4-48. The Voltage Regulator Modules Voltage Regulator Modules: Master (Top) Slave (Bottom) 4. Press down on the ejector tabs located on each side of the voltage regulator module (master or slave) to release it from the system board connector. 5.
Field Replaceable Units FRU Removal and Replacement Figure 4-49. Master and Slave Voltage Regulator Modules Notch Notch Master Slave Perform the following steps to replace a voltage regulator module: 1. Press down on the ejector tabs on either side of the system board connector to open them.
Field Replaceable Units FRU Removal and Replacement Fans The B2000 has three fans, which are shown in Figure 4-50: I/O fan, system fan, and processor (turbocooler) fan. A chassis code in the workstation’s LCD which indicates that a fan has failed (FLT D01n) or is running too slowly (WRN D02n) within a B2000 workstation specifies the fan number, n. Figure 4-50 notes the number (n) for each fan.
Field Replaceable Units FRU Removal and Replacement 3. Unscrew the two T-15 Torx screws that hold the workstation’s air divider in place, as shown in Figure 4-51. Then grasp the edge of the air divider and pull it towards you to remove it from the workstation. Figure 4-51. Removing the Air Divider T-15 Torx Screw T-15 Torx Screw Air Divider 4. Disconnect the I/O fan and speaker cables from the system board. 5. Lift up on the fan/speaker mounting bracket tab from the hole in the drive bay housing.
Field Replaceable Units FRU Removal and Replacement Replacing the I/O Fan Perform the following steps to replace the I/O fan: 1. Install the I/O fan into the fan/speaker mounting bracket by pulling out on the left and right fan mounting clips, inserting the fan, and then releasing the fan mounting clips so that they hold the fan in place. See Figure 4-52. 2. Align the fan/speaker mounting bracket in the chassis, holding the fan and speaker cable to the card guide edge of the mounting bracket.
Field Replaceable Units FRU Removal and Replacement Speaker This section explains how to remove and replace the speaker in the B2000 workstation. The speaker is contained in the mounting bracket with the I/O fan. See Figure 4-53. Figure 4-53. Location of the Speaker Speaker Removing the Speaker Perform the following steps to remove the speaker: 1. Open the left side panel of the workstation as shown in the section “Opening the Left Side Panel.” 2. Remove the PCI retainer clip and all I/O cards.
Field Replaceable Units FRU Removal and Replacement 4. Disconnect the speaker and I/O fan cables from the system board. 5. Lift up on the fan/speaker mounting bracket tab from the hole in the drive bay housing. Then rotate the mounting bracket toward the chassis wall and rotate the fan/speaker mounting bracket out of the chassis. 6.
Field Replaceable Units FRU Removal and Replacement System Board Tray Assembly The system board contains the CPU, main memory, I/O section, and all of the circuitry and connections that control how the workstation’s hardware and operating system interact with each other. If any of the components on the system board are defective, you must remove and replace the system board.
Field Replaceable Units FRU Removal and Replacement 5. Remove the two T-15 Torx screws that secure the system board tray assembly to the rear panel of the workstation chassis. See Figure 4-56. Figure 4-56. Screws Holding the System Board Tray Assembly in Place Two T-15 Torx Screws 6. Grasp the system board tray assembly and slide the system board tray assembly toward the front of the workstation. The keyholes in the system board tray assembly are unlatched from the chassis wall hooks. 7.
Field Replaceable Units FRU Removal and Replacement d. System fan cable e. LCD ribbon cable 6. Replace the following internal components in the workstation: a. Hard disk drive(s) and bracket(s), as shown in the section “Replacing or Installing a Hard Disk Drive” on page 107. b. All I/O cards and the PCI retainer clip, as shown in the section “Replacing or Installing I/O Cards” on page 112. c. All memory DIMM cards, as shown in the section “Replacing or Installing Additional Memory DIMMs” on page 115. d.
Field Replaceable Units FRU Removal and Replacement 132 Chapter 4
5 Block Diagram This chapter contains the functional block diagram of the HP VISUALIZE B2000 workstation.
Block Diagram Figure 5-1.
6 Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in the HP VISUALIZE B2000 workstation.
Boot Console Handler Chapter Overview Chapter Overview This chapter contains the following main sections: • Boot Console Handler Features • Accessing the Boot Console Handler • Booting the Workstation • Searching for Bootable Media • Resetting the Workstation • Displaying and Setting Paths • Displaying and Setting the Monitor Type • Displaying the Current Memory Configuration • Displaying the Status of the I/O Slots • Setting the Auto Boot and Auto Search Flags • Displaying and Setting the Security Mode •
Boot Console Handler Boot Console Handler Features Boot Console Handler Features There are times when you want to interact directly with the hardware of the B2000 workstation before it boots the operating system. The B2000 workstation provides a menu-driven Boot Console Handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Boot Console Handler Boot Console Handler Features -------------- Main Menu -------------------------------------Command Description ----------- ----------- BOot [PRI|ALT|] Boot from specified path PAth [PRI|ALT|CON|KEY|[] Display or modify a path SEArch [DIsplay|IPL] [] Search for boot devices COnfiguration [] INformation [] SERvice [] Access Configuration menu/commands Access Information menu/commands Access Service menu/commands DIsplay HElp [
Boot Console Handler Boot Console Handler Features ------ Configuration Menu ----------------------------Command ------- Description ----------- AUto [BOot|SEArch] [ON|OFF] BootID [] [] BootINfo BootTimer [0 - 200] CPUconfig [] [ON|OFF] DEfault FastBoot [ON|OFF] LanConfig MOnitor [LIST| ] PAth [PRI|ALT|CON|KEY] [] SEArch [DIsplay|IPL] [] SECure [ON|OFF] TIme [c:y:m:d:h:m:s] PreviousPower [ON|OFF] Display or set specified auto flag Display or modify processor b
Boot Console Handler Boot Console Handler Features ------ Information Menu ------------------------------Command ------- Description ----------- ALL BootINfo CAche ChipRevisions COprocessor FwrVersion IO LanAddress MEmory PRocessor SysConfig WArnings Display Display Display Display Display Display Display Display Display Display Display Display all system information boot-related information cache information revisions of VLSI and firmware coprocessor information firmware version I/O interface informati
Boot Console Handler Boot Console Handler Features ------ Service Menu ----------------------------------Command ------- Description ----------- ChassisCodes[|ON|OFF CLEARPIM EepromRead [] {} MemRead [] [] PCIDelay [] PDT [CLEAR] Display/enable/disable chassis codes Clear (zero) the contents of PIM Read EEPROM locations Read memory locations Display or set PCI delay value Display or clear the Page Deallocation Table Display PIM information Display or change scrol
Boot Console Handler Accessing the Boot Console Handler Accessing the Boot Console Handler If the workstation has crashed or power was turned off for some reason, press the power switch and proceed to step 3. Otherwise, to access the Boot Console Handler, follow these steps: NOTE This procedure should be done by a system administrator or superuser with root login permissions. 1. Close any files and applications on the workstation. 2. Press the power switch on the front panel of the workstation.
Boot Console Handler Accessing the Boot Console Handler If auto boot and auto search are both turned on, you will see the following message: Processor is booting from first available device. To discontinue, press any key within 10 seconds. If you are using a power-saving monitor, you will have less than 10 seconds from the time this message appears to press a key. NOTE 4. Press a key. You will then see the message: Boot terminated The Main Menu of the Boot Console Handler appears.
Boot Console Handler Booting the Workstation Booting the Workstation You usually start the system by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the system from an operating system that is stored on a device that is different from the usual boot device.
Boot Console Handler Booting the Workstation • If you wish to interact with the Initial System Loader (ISL) before booting the system, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter, and then type the following at the prompt: Main Menu: Enter command > boot device The following prompt will appear: Interact with ISL (Y,N,Q)> Answering yes (Y) causes the ISL to be loaded from the specified device.
Boot Console Handler Searching for Bootable Media Searching for Bootable Media To list devices that contain bootable media, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter command> search ipl The search command searches all buses. The search may turn up more devices than there are lines on the display.
Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the system to its predefined values, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter command> co When the Configuration Menu appears, type the following at the prompt and press Enter: Configuration Menu: Enter command> default When the Configuration Menu appears again, type the following at the prompt and press E
Boot Console Handler Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of the system. The path command sets the system paths shown in Table 6-1. The path command sets and displays the hardware address of a specified device attached to the I/O bus of the system. Table 6-1.
Boot Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter command> path path_type path where path_type is one of the path types listed in Table 6-1 and path is the specification of the path in Mnemonic Style Notation (as described in Table 6-2). For example, to set the primary boot path to a SCSI disk with ID of 6.
Boot Console Handler Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a specific resolution and frequency. If you replace the workstation’s monitor with a different type of monitor, you may have to reconfigure the system to support the new monitor. The Monitor Command The monitor command lets you change the system’s graphics configuration.
Boot Console Handler Displaying and Setting the Monitor Type Displaying the Current Monitor Configuration To display the current monitor configuration for the system from the Configuration Menu of the Boot Console Handler, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter. Once you are in the Boot Console Handler Main Menu, type the following command and press Enter: Main Menu: Enter command> configuration This places you in the Configuration Menu.
Boot Console Handler Displaying and Setting the Monitor Type To set the monitor type for GRAPHICS(2) to monitor type 1, type the following at the command prompt and press Enter: Configuration Menu: Enter command> monitor graphics(2) 1 This will take effect on the next reboot or reset of the system.
Boot Console Handler Displaying and Setting the Monitor Type 3. Double-click on the System_Admin icon in the Application Manager window. 4. Double-click on the Sam icon in the Application Manager -- System_Admin window. If you are root, the System Application Manager (SAM) will appear on the screen. 5. Double-click on the Display icon. 6. Double-click on the Monitor Configuration icon in the Display window.
Boot Console Handler Displaying and Setting the Monitor Type 8. Select the action Modify Monitor Type from the Actions menu. You will see a window with a list of monitor type selections in it. Here is an example of a monitor type entry you may see: Entry 1 Width 1280 Height 1024 Hz Font 75 10x20 Description VESA 9. Select an entry from the list in the Modify Monitor window.
Boot Console Handler Displaying and Setting the Monitor Type Once you have made the monitor type selection, the system queries you to confirm the selection. Press Y to save this monitor type. If you press any key other than Y, the following message is displayed: Monitor type not saved. At this point, the new monitor type is active, but not saved. Because you did not save the monitor type, the next time you reboot the system the original monitor type will be used.
Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory. To display the current memory configuration for the system, from the Information Menu of the Boot Console Handler, follow the directions in “Accessing the Boot Console Handler” earlier in this chapter.
Boot Console Handler Displaying the Status of the I/O Slots Displaying the Status of the I/O Slots The io command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the Boot Console Handler, type the following command at the prompt and press Enter: Information Menu: Enter command> io Information about the built-in and optional I/O devices is displayed.
Boot Console Handler Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in the system’s nonvolatile memory. (Nonvolatile memory retains its contents even after power is turned off.) If you reset these flags to new values, the change takes effect the next time you reboot the workstation. The auto boot flag boots the operating system whenever the workstation is turned on.
Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes effect the next time you reboot the workstation. When the secure flag is set to on, auto boot and auto search are enabled and cannot be stopped.
Boot Console Handler Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the system does a quick check of the memory and skips I/O interface testing during its power-on self tests. This enables the system to complete its boot process quicker. The default factory setting is for fastboot to be enabled (set to on). Note that fastboot can be set using the Boot Console Handler’s Configuration Menu.
Boot Console Handler Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know the LAN station address in order to add the workstation to the cluster. Note that the LAN station address can be determined using the Boot Console Handler’s Information Menu.
Boot Console Handler Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display system information for the Information Menu, type the following at the prompt and press Enter: Information Menu: Enter command> all This information is paged to allow you to view it as necessary unless the service ScRoll command has been used to disable scrolling.
Boot Console Handler ISL Environment ISL Environment The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an offline platform to execute optional diagnostic and utility programs from a boot device when HP-UX does not load. The ISL program is the first program loaded into main memory from an external medium (LAN, disk, or tape) and launched by the initial program loader (IPL) routine from the Boot Administration environment.
Boot Console Handler ISL Environment ISL User Commands The following commands available in the ISL environment allow you to display and modify the boot characteristics of the system. • help - lists ISL command menu and available utilities. • display - displays the boot and console paths in Stable Storage and the current setting of the ISL Boot Flags. • primpath - modifies the primary boot path entry in Stable Storage.
Boot Console Handler Obtaining and Updating System Firmware Obtaining and Updating System Firmware To update a system’s firmware, obtain the firmware patch from the patch server website at one of the following URLs: http://us-external_support.hp.com http://europe-external_support.hp.com The patch file is a combined shar’ed file that contains an ASCII cataloging file, a readme type ASCII file, and the firmware LIF binary file.
Boot Console Handler Obtaining and Updating System Firmware 166 Chapter 6
A Product Specifications This appendix lists the environmental and electrical specifications for the HP VISUALIZE B2000 workstation.
Product Specifications Environmental Specifications Environmental Specifications Altitude Non-operating (storage or shipping): 0-15,000 ft above sea level (0-4500 m) DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 mGauss @ 7 feet Electromagnetic Compatibility (EMC) Emissions: FCC Class B, CISPR B Immunity: EN61000-4-2: 1999 - 4KV contact discharge, 8KV air discharge (ESD) EN61000-4-3: 1996 - 10V/m (radiated immunity) EN61000-4-4: 1995 - 2kV signal lines, 4kV
Product Specifications Electrical Specifications Electrical Specifications Input Power 7.4 Amps RMS max @ 100V 6.2 Amps RMS max @ 120V 3.8 Amps RMS max @ 200V 3.
Product Specifications Electrical Specifications 170 Appendix A
B Regulatory and Safety Statements This appendix lists the regulatory and safety statements for the HP VISUALIZE B2000 workstation.
Regulatory and Safety Statements Appendix Overview Appendix Overview This appendix contains the following main sections: • Declaration of Conformity • Emissions Regulations • Third-Party Emissions Regulations Compliance • Special Regulatory and Safety Information • Electrostatic Discharge (ESD) Precautions • Warnings 172 Appendix B
Regulatory and Safety Statements Declaration of Conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer: Hewlett-Packard Company 3404 East Harmony Road Fort Collins, CO 80528 USA Declares, that the: Product Name: HP VISUALIZE Workstation Model Numbers: B1000 / B2000/ C3000 Base Product Number: A4985A / A5983A/ A4986A Product Options: all conforms to the following specifications: Safety EMC IEC 950:1991+A1+A2+A3 +A41/ EN 60950:1992+A1+A2+A3+A4+A11 IEC 60825-1:1993/EN
Regulatory and Safety Statements Emissions Regulations Emissions Regulations The HP VISUALIZE B2000 workstation is FCC Class B compliant. Note that if a video out cable is connected to your Video Out card, then your workstation is no longer FCC Class B compliant as stated in the subsequent section “Special Video Configuration Statement.
Regulatory and Safety Statements Emissions Regulations EMI Class A RRL (Korea) VCCI Class B ITE (Japan) EMI Class A (Taiwan) Special Video Configuration Statement When a Video Out card has a cable connected to its video out connector, the HP VISUALIZE B2000 workstation no longer meets FCC Class B regulations. The workstation now becomes FCC Class A compliant. This statement applies only to those applications which include a cable connected to the video out connector on a Video Out card.
Regulatory and Safety Statements Third-Party Emissions Regulations Compliance Third-Party Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party noncompliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.
Regulatory and Safety Statements Electrostatic Discharge (ESD) Precautions Electrostatic Discharge (ESD) Precautions Electrostatic charges can damage the integrated circuits on printed circuits boards. To prevent such damage from occurring, observe the following precautions during board unpacking and installation: • Stand on a static-free mat. • Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your body to ground.
Regulatory and Safety Statements Warnings Warnings WARNING: Removing the device cover may expose sharp edges in the equipment chassis. To avoid injury, use care when installing customer add-on devices. WARNUNG: Das Entfernen der Geräteabdeckung legt die scharfen Kanten im Inneren des Gerätes frei. Um Verietzungen zu vermeiden, seien Sie vorsichtig beim Einbau von zusätzlichen Bauteilen, die vom Kenden selber eingebaut werden können.
C Related Documentation This appendix lists related documentation for the HP VISUALIZE B2000 workstation.
Related Documentation HP CE Training CD-ROM • CE92-VIS_B2000 - HP VISUALIZE B2000 Workstation, CE Training Service Manuals • A5983-90039 - Service Handbook, HP VISUALIZE B2000 UNIX Workstation (this handbook) • B2355-90040 - System Administration Tasks Manual HP 9000 Series 700 • B3782-90176 - Support Media User’s Manual User Manual • A5983-90001 - HP VISUALIZE B2000 Owner’s Guide 180 Appendix C
Glossary A absolute pathname The full pathname of a file, including all the directories leading to it, starting with the root directory (“/”) and ending with the filename itself See also file, filename, pathname. access permissions Settings that allow (or prevents) a user or group of users to read, write, or execute files See also file access permissions. active window The window that is receiving input from the keyboard at the present time. If there is no active window, anything you type is lost.
Glossary diskless workstations. See also boot ROM. Boot Console Handler The interactive firmware that enables you to interact with the hardware of your workstation before the workstation boots the operating system. The Boot Console Handler allows you to perform special tasks, display information, and set certain system parameters.
Glossary CD-ROM drive A random-access, read-only, mass-storage device that uses removable CD-ROM disks. The drive contains a semiconductor laser for reading data optically and an embedded controller. cluster node A member of a group of workstations connected via a Local Area Network (LAN). One workstation, the cluster server, acts as a file server to the other machines in the cluster. See also cluster, cluster client, cluster server.
Glossary command interpreter A program that reads lines of text from standard input (typed at the keyboard or read from a file) and interprets them as requests to execute commands or programs. An HP-UX command interpreter is called a shell. See also shell. commands. To enter a control key sequence, hold down the “Ctrl” key while pressing another key. cpu See Central Processing Unit. current directory working directory.
Glossary D daisy-chaining A method of connecting devices in which the signal passes from one device to the next in serial fashion along a bus. DDS tape drive A device that stores data on Digital Data Storage (DDS) cassettes. default Most commands give you a choice of one or more options. If you don’t specify an option, the command automatically assigns one. This automatic option is called the “default.” See also command option.
Glossary drag To move the mouse (and hence the pointer on the screen) while holding down one or more of its buttons. This process specifies two separate locations on the screen for those operations that require two: the location when the mouse button is pressed, and the location when it is released. This is used, for example, to initiate a file-copy by pressing the mouse button on the file to be copied, dragging the file’s icon to the destination window, and releasing the mouse button there.
Glossary F file The basic named unit of data stored on disk See also directory, filename. file access permissions The access rights given to a particular file or directory. Every file and directory has a set of access permissions, a code that determines whether a process can perform a requested operation on the file (such as opening the file or writing to it) See also access permissions.
Glossary is opened by the drive when access is needed. Help Manager The HP CDE application that provides online help. $HOME The environment variable that contains the name of a user’s home directory. This is the directory in which you are placed upon logging in. Typically, this is /home/login, where login is your username. See also home directory. home directory A shorthand way of referring to a frequently used directory, almost always the login directory.
Glossary input device Any of several pieces of hardware equipment used to give information to a system. Examples include the keyboard and the mouse See also output device. which the first character is a period (.). Invisible filenames are not displayed by the listing commands such as ls and ll without additional options, such as -a. input window The window that displays a program’s prompt and any commands typed but not yet executed. IP address address.
Glossary with the other, “real,” object. local area network (LAN) A data communications system that allows a number of independent devices to communicate with each other. The systems and clusters that share data, hardware, and software resources via Networking Services software. Login Manager The program that controls the initial startup of HP CDE and accepts the user’s username and password login script The shell program that runs at each login, and sets the login environment for your system.
Glossary N name A character string associated with a file, directory, or link. A name can include various alphanumeric characters, but never a slash (/) or null character See also pathname. network Two or more workstations sharing information See also cluster, workstation. network controller A printed circuit board that passes bit streams between the network and the main memory of the workstation.
Glossary output window The window that displays a process response to your command. ends with the name of the destination object See also name, object. P permissions A set of rights (read, write, execute) associated with an object in the file system. Determines who may use the object and how. parent directory A directory that contains other directories, each of which is then called a subdirectory See also subdirectory.
Glossary process A computing environment in which you may execute programs; a program currently running in the system. action or set a state. R-S RAM Random-access memory. process ID A unique identification number assigned to all processes by the operating system. Also referred to as a PID See also PID.
Glossary “command interpreter.” See also command interpreter. SPA Soft Physical Address. also soft physical address. shell command An instruction you give the system to execute a utility program or shell script soft physical address This is a location in system memory associated with the DIMM cards. See also shell script, utility program. shell script A file that contains commands that the system can interpret and run in a shell.
Glossary assuming the role of system administrator. You can do this either by logging into the system as user root, or by typing su (switch user) at a command-line prompt. You must know the root password to become root. system administrator The person responsible for system and network installation, updating, maintenance, and security at your site. system call Invocation of a kernel process by a user program. system name See internet protocol address.
Glossary organization is authorized to use. See also user ID, password. user ID The name the computer uses to identify you. Your system administrator assigns you a user ID. Enter your user ID during the login procedure when the system displays the login prompt See also user account. username The name that the system recognizes as uniquely yours. Also known as your “login name.” The username is also the name that identifies you to the mail system and other software requiring secure entry.
Glossary workstation A compact, graphics-oriented computer having high speed and high memory capacity. A workstation usually includes a keyboard, a monitor, and a system unit. See also node, disked workstation, diskless workstation.
Index A Acoustics regulations, 176 all command, 162 Applications, FCC B, 174 Audio connectors, 25 Audio ports, 17 auto boot and auto search commands, 158 Auto boot and auto search, setting, 158 B B2000 acoustics regulations, 176 audio connectors, 25 block diagram, 133 CD drive, 19 chassis codes, troubleshooting, 54 components diagram, 83 configuration, 31 connectors on rear panel, 22 Declaration of Conformity, 173 documentation, reference, 179 electrical specifications, 169 emissions regulations, 174 emiss
Index boot command, 144 bootable media, 146 Configuration menu, 139 fastboot mode, 160 features, 137 firmware, updating, 165 I/O slots, status of, 157 Information menu, 140 io command, 157 ipl device types, 146 ISL environment, 163 LAN station address, 161 lanaddress command, 161 Main menu, 138 memory configuration, 156 monitor command, 150 monitor configuration, 151 paths, 148 PIM information, 162 resetting the workstation, 147 search command, 146 secure command, 159 security mode, 159 Service menu, 141 s
Index Diagnostics Mesa (Support Tools Manager), 78 ODE, 79 Diagrams block, 133 exploded view, 83 DIMMs configuration, 38 description of, 30 memory failures, 30 removal and replacement, 114 Documentation, reference, 179 E Electrical specifications, 169 Electrostatic discharge (ESD) precautions, 177 EMI gasket, 88 Emissions regulations, 174, 176 Environmental specifications, 168 ESD precautions, 177 Exchange FRUs, list of, 84 Exploded view diagram, 83 F Fans removal and replacement of, 124 troubleshooting,
Index removal and replacement, 104 Hardware configuration, 32 HP-UX operating system overview, 16, 29 troubleshooting flowchart, 46 I I/O slots, 17, 23, 39 standard, 17 I/O cards configuration, 39 removal and replacement, 110 I/O fan removal and replacement, 124 troubleshooting, 48 I/O slots displaying status of, 157 installing I/O cards, 110 Information, displaying system, 162 Input power specifications, 169 Interface, user, 16 Internal storage devices, 16 CD drive, 19 floppy disk drive, 21 hard disk driv
Index supported, 17 supported, list of, 27 troubleshooting, 155 type selection, 40 Mouse, USB, 28 Processor fan removal and replacement, 124 troubleshooting, 48 Product description, 16 Product specifications, 167 N Networking LAN connector, 24 standard supported, 16 Non-exchange FRUs, list of, 84 R Real time clock module, removal and replacement of, 113 Rear panel components, 22 I/O slots, 23 security loop, 26 TOC button, 25 Rear panel connectors audio, 25 LAN, 24 list of, 22 locations of, 22 monitor, 2
Index S Safety and regulatory information, special, 176 Safety statements, 171 search command, 146 secure command, 159 Security loop, 26 Security mode, displaying and setting, 159 Selftest failures, troubleshooting, 53 Serial (RS-232) port, 17 Serial connectors, 23 shutdown -q, 19 Side panel, removal and replacement of, 88 Speaker, removal and replacement of, 127 Specifications electrical, 169 environmental, 168 Storage devices CD drive, 19 floppy disk drive, 21 hard disk drives, 19 System board, removal