User's Manual

Maintenance and troubleshooting 283
VC displays cause and root cause information for domain status alerts. To view detailed information about
a device, click that device name in the list.
Module status definitions and causes
INCOMPATIBLE—Module is incompatible with the module in the horizontally adjacent bay.
UNKNOWN—Status is unknown.
The following table lists module status definitions and possible causes.
Status Possible cause Suggested action
UNKNOWN
The module is not supported with the
firmware version of VC:
•
The HP 4Gb VC-FC Module is not
supported in VC 4.10 and higher.
•
The HP 1/10 Gb module is not
supported in VC 3.70 and higher.
•
The HP 1/10 GB-F module is not
supported in VC 3.70 and higher.
Replace with a supported module.
INCOMPATIBLE
The module is incompatible with the
module in the horizontally adjacent bay.
Be sure you have a valid configuration. See the
HP Virtual Connect for c-Class BladeSystem
Setup and Installation Guide on the HP website
(http://www.hp.com/go/vc/manuals).
INCOMPATIBLE
The firmware version is not supported. Update the firmware to a version that is
supported by the module.