Service Reference Guide HP Compaq vc4815 Thin Client Document Part Number: 480421-001 January 2008
© 2008 Hewlett-Packard Development Company, L.P. HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries. Compaq, and the Compaq logo are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Contents Product Description Network Firmware ..........................................................................................................1–1 HP Compaq Thin Client vc4815 Series ..........................................................................1–2 Serial Number Location ..................................................................................................1–6 Connecting USB Equipment ...........................................................................................
Contents Upload the Flash Image and system BIOS Upload the Flash image and BIOS .................................................................................... 5–1 Thin Client vc4815 Specifications iv www.hp.
1 Product Description The HP Compaq Thin Client vc4815 Series are Redflag Linux-based terminals that connect over a network to a server where all processing and storage occurs. Because of the nature of the products, troubleshooting is significantly simpler than on a standard PC and previous thin clients. The Graphical User Interface (GUI) is Chinese on all thin clients.
Product Description H P C omp aq T h in C lien t v c 4 8 1 5 S eries Front view - vc4815 1 Power button 2 Service Reference Guide Power LED www.hp.
Product Description Product Description H P C omp aq T h in C lien t v c 4 8 1 5 S eries Rear View of the vc4815 1 PS/2 connectors (2) 5 Power connector 2 Serial connectors (4) 6 Lock Slot 3 Monitor connector 7 Ethernet RJ-45 connector 4 Universal Serial Bus (USB) 8 Parallel connector connectors (2) △ C A U T I O N : The vc4815 Series power cord connector is for use only with the supplied power adaptor. Replace only with the same or equivalent type as recommended by the manufacturer.
Product Description Serial Number Location The serial number is displayed on the side of the unit. Connecting USB Equipment USB mouse devices and keyboards do not require special drivers and are considered to be plug and play peripherals. Certain USB devices such as printers and modems, however, may require special drivers. For information on requirements for special drivers, refer to the documentation that is included with the USB device. Service Reference Guide www.hp.
Product Description Locating Additional Information The following documentation is available to support these products: Quick Setup Hardware Reference Guide Redflag Linux User manual Customer and Service Notifications, Bulletins and Advisories Quickspecs ✎ Documentation, white papers, and drivers are subject to change. For the latest HP thin client documentation, visit the following Web site: http: //h18004.www1.hp.com/products/thinclients/software.html Service Reference Guide www.hp.
2 Spare Parts Lists v c 4 8 1 5 S erie s S p are P arts L ist The spare parts tables that follow provide a listing of the spare parts available for the Thin Client vc4815 Series.
3 HP vc4815 Series Setup (F10) Utility Using HP v c 4 8 1 5 Series Setup (F10) Utility The Setup utility can be accessed only by turning the computer on or restarting the system. To access the Setup Utility menu, complete the following steps: 1. Turn on or restart the computer. 2. When the F10 message displays in the task bar at the bottom of the screen, press the F 1 0 key.
HP vc4815 Series Setup (F10) Utility 4. Use the arrow (up and down, or left and right) keys to select the appropriate heading, then press the Enter key. To return to the Setup Utility menu, press the Esc key. 5. To apply and save changes, select Save Setting and Exit Setup. ✎ If you have made changes that you do not want applied, select Exit without Saving. ✎To reset to factory settings, select Load Defaults Setting. This option will restore the original factory system defaults.
HP vc4815 Series Setup (F10) Utility v c 4 8 1 5 S e r i e s S e t u p U t i l i t y (Continued) Heading Option Description Standard CMOS Features System Date Allows you to set the date System Time Allows you to set the time. IDE channel 0 Indicates ATA Flash settings Master IDE Channel 1 Master Halt on Allows you to select system response when POST Error has been detected.
HP vc4815 Series Setup (F10) Utility v c 4 8 1 5 S e r i e s S e t u p U t i l i t y (Continued) Heading Option Description Integrated Peripherals USB Controller Enable/disable USB controller Integrated Audio Enable/disable onboard AC97 audio controller Network Controller Enable/disable onboard LAN device Onboard Serial port 1 Select serial port base IO port address and IRQ Onboard Serial port 2 Onboard Serial port 3 Onboard Serial port 4 Onboard Parallel Select parallel port base IO port addre
HP vc4815 Series Setup (F10) Utility HP vc4815 Series Setup (F10) Utility Heading Option Description v c 4 8 1 5 S e r i e s S e t u p U t i l i t y (Continued) Heading Option Set Supervisor Password Description Allows you to set and enable the administrative password. ✎ If the administrative password is set, it is required to change the Setup options, flash the ROM, and make changes to certain plug and play settings under Windows Allows you to set and enable the user password.
4 Diagnostics and Troubleshooting POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. ✎If you see flashing LEDs on a PS/2 keyboard look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes.
Diagnostic Front Panel LEDs and Audible Codes Possibl e Cause Beeps & LED blink Activity Recommended Action System unable to power on. None System does not power on and LEDs are not flashing. Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, the power button is working correctly. Then, Replace the system board. OR If the hard drive LED does not turn on green then: 1. Check that the unit is plugged into a working AC outlet. 2.
5 Reload Flash Image and BIOS System Requirements To create a recovery device for the purpose of reflashing or restoring the software image on the ROM, you will need the following: One or more HP Compaq vc4815 Series Thin Clients USB flash device 512MB Compatible USB flash devices (drive keys) are available from www.diskonkey.com. This restore method will not work with all USB flash devices. USB flash devices with multiple partitions generally do not support this restore method.
Reload image and system BIOS Hainan Image Reloading 1, Download the Image file *.gho from web. 2, Make a DOS Bootable USB flash drive(>=512M). Copy the image file and ghost.exe (ver11.0.1) to the USB flash drive. 3, Boot from the USB device. Run ghost.exe. System BIOS Update 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. 3.
6 Thin Client vc4815 Specifications Specifications - v c 4 8 1 5 Series Item GV665PA#AB2 vc4815 Processor vc4815 LNX 512F/512R Chipset PRC Operating System Flash Memory GV666PA#AB2 vc4815 LNX 1GBF/512R PRC Memory GV667PA#AB2 vc4815 LNX 2GBF/512R PRC Graphics Description VIA C7 1GHz VIA CN700 + 8237R Redflag Linux (Chinese version only) Apacer ADMII series 44PIN 180 degree DOM, 512 MB, 1GB, 2GB 2 slots HP 512 MB DDR2 533 SDRAM or DDR2 667 SDRAM downgraded to 533 One slot (NOTE: 16 MB of system RAM is rese
Thin Client vc4815 Specifications Specifications - v c 4 8 1 5 Series Item Memory Graphics Input/Output/ Peripheral Support Description Flash Memory 512 MB , 1GB, 2GB, Apacer ADMII series 44PIN 180 degree DOM System Memory 512 MB DDR-II SDRAM NOTE: 16 MB of system RAM is reserved for graphics memory VIA S3 Unichromo Pro VGA integrated Mode Refresh Rates Color Depth 800 x 600 60-120 Hz 16/32 bit 1024 x 768 60-100 Hz 16/32 bit 1152 X 864 60-85 Hz 16/24 bit 1280 x 1024 60-85 Hz 16/32 bi
I/O ports and connectors Four USB ports (two in front, two in rear), 4 serial, one parallel, one RJ-45, two PS/2 Resident Operating System Redflag Linux Session Allocation Managers/Session Brokers HP PC Session Allocation Manager Software for the Consolidated Client Infrastructure, Citrix Desktop Broker for Virtual Desktop Infrastructure Server OS Compatibility/ Support Open source Terminal Emulation: CT100, VT100, VT220, VT382, Xenix, ANSI Terminal service: Microsoft® Windows® NT 4.
Dimensions H x W x D (approximate) Without stand Weight (approximate) Without stand Environmental 235 x 60 x 195 mm 1.
Appendix A HP Compaq vc4815 系列串口定义用户指南 HP Compaq vc4815终端默认具有4个串口，分别为串口一、串口二，串口三、 串口四。 定 辅口2 主口 辅口1 辅口3 义 （串口3） （串口1） （串口2） （串口4） （TTL） 引脚 DCD/ +5V +5V / DCD +5V / DCD +5V / DCD 1脚 2脚 RXD RXD RXD/TXD RXD 3脚 TXD TXD TXD/RXD TXD 4脚 DTR/ +12V DTR/+5V /+12V NC/DTR DTR/+5V /+12V 5脚 GND GND GND GND 6脚 DSR DSR NC/DSR DSR 7脚 RTS/+12V RTS/+12V NC/RTS RTS/+12V 8脚 CTS/RXD （TTL） RI/TXD （TTL） CTS RXD/TXD(TTL) CTS RI TXD/RXD(TTL) RI 9脚
HP Compaq vc4815终端默认出厂设置 定 主口 辅口1 义 （串口1） （串口2） 引脚 DCD DCD 1脚 辅口2 （串口3） （TTL） 辅口3 （串口4） DCD DCD 2脚 RXD RXD RXD RXD 3脚 TXD TXD TXD TXD 4脚 DTR DTR NC DTR 5脚 GND GND GND GND 6脚 DSR DSR NC DSR 7脚 RTS RTS NC RTS 8脚 CTS CTS RXD CTS 9脚 RI RI TXD RI 注：辅口2的 2、3脚为RS232，8、9脚为TTL 主串一的1脚可以提供+5V供电，8，9脚可跳选为RXD/TXD的TTL模式
主口（串口1）定义： 定 义 引脚 1脚 主口 （串口1） DCD/ +5V 2脚 RXD 3脚 TXD 4脚 DTR/ +12V 5脚 GND 6脚 DSR 7脚 RTS/+12V 8脚 CTS/RXD （TTL） RI/TXD （TTL） 9脚
跳线器默认如上图所示 COMA_JP1：更改跳线器将其置左(2连接3)，可为主口（串口1）的1脚取＋5V COMA_JP2：更改跳线器将其置左(2连接3)，可为主口（串口1）的4脚取＋12V COMA_JP3：更改跳线器将其置左(2连接3)，可为主口（串口1）的7脚取＋12V COMA_JP4：更改跳线器将其置左(2连接3)，可为主口（串口1）的8脚取RXD （TTL电平） COMA_JP5：更改跳线器将其置左(2连接3)，可为主口（串口1）的8脚取TXD （TTL电平）
辅口2（串口3）（TTL）定义： 定 义 引脚 1脚 辅口2 （串口3） （TTL） +5V / DCD 2脚 RXD/TXD 3脚 TXD/RXD 4脚 NC/DTR 5脚 GND 6脚 NC/DSR 7脚 NC/RTS 8脚 RXD/TXD(TTL) 9脚 TXD/RXD(TTL)
跳线器默认如上图所示 COMB_JP1：更改跳线器将其置右(2连接3)，可为辅口2(串口3)(TTL)的1脚取 +5V COMB_JP2：更改跳线器将其置左(2连接3)，可为辅口2(串口3)(TTL)的2脚取 TXD(RS232)信号 COMB_JP3：更改跳线器将其置左(2连接3)，可为辅口2(串口3)(TTL)的3脚取 RXD(RS232)信号 COMB_JP4：更改跳线器将其置左(2连接3)，可为辅口2(串口3)(TTL)的8脚取TXD （TTL电平）信号 COMB_JP5：更改跳线器将其置左(2连接3)，可为辅口2(串口3)(TTL)的9脚取RXD （TTL电平）信号 COMB_JP6：插上跳线器 (1连接2)，可为辅口2(串口3)(TTL)的4脚取DTR (RS232) 信号 COMB_JP7：插上跳线器 (1连接2)，可为辅口2(串口3)(TTL)的6脚取RTS (RS232) 信号 COMB_JP8：插上跳线器 (1连接2)，可为辅口2(串口3)(TTL)的7脚取DSR (RS232) 信号
辅口1（串口2）与 辅口3（串口4）定义： 定 辅口1 （串口2） 辅口3 （串口4） +5V / DCD +5V / DCD 2脚 RXD RXD 3脚 TXD TXD 4脚 DTR/+5V /+12V DTR/+5V /+12V 5脚 GND GND 6脚 DSR DSR 7脚 RTS/+12V RTS/+12V 8脚 CTS CTS 9脚 RI RI 义 引脚 1脚
跳线器默认如上图所示 COMC_JP1：更改跳线器将其置下(2连接3)，可为辅口1（串口2）的1脚取+5V COMC_JP2：更改跳线器将其置下(2连接3)，可为辅口1（串口2）的7脚取＋12V COMCD_JP1： COMCD_JP1 DTR +5V +5V +12V 辅口1第 4脚 7连接9 5连接7 3连接5 1连接3 辅口4 第4脚 8连接10 6连接8 4连接6 2连接4 COMD_JP1：更改跳线器将其置下(2连接3)，可为辅口3（串口4）的1脚取+5V COMD_JP2：更改跳线器将其置下(2连接3)，可为辅口3（串口4）的7脚取＋12V
