Administrator's Guide

3.10.2 Support logs screen details
DescriptionScreen component
Displays a listing of the most recent log messages, as determined by the currently
configured queue size. For example, with a queue size of 100, Refresh lists the 100
most recent log messages.
Refresh
Gathers the set of support log file data from the standalone controller or all active
controllers in the team, and stores the data as a single compressed archive.
Export
The severity level for the entry. Levels are:
DescriptionValue
Level
Recorded in support logsERROR
WARN
INFO
DEBUG
TRACE
In the default configuration, the ERROR, WARN, and INFO levels are recorded in the
Support Logs. DEBUG and TRACE are verbose logging that are used in troubleshooting
situations that may involve support engineering.
The logging level for a component that is writing to the support log can be dynamically
changed using the Virgo Administrator console. For example, DEBUG level logging
can be enabled for just the NodeManager configuration component.
Logger
Thread
Message
Detailed information about the log entry.Data
A hexadecimal number that identifies controller that generated the log entry. When
you use controller teaming, this ID enables you to identify which controller in the team
generated the alert.
Controller ID
3.10.3 Configuring the support log queue size
The default queue size is 100 lines. To configure a different queue size, change the value for the
max.display.rows key of the LogManager component.
1. From the Configurations screen, under Component, select the
com.hp.sdn.adm.log.impl.LogManager component.
2. Click Modify.
The Modify Configuration dialog box appears.
3. Change the value for the max.display.rows key.
4. Click Apply.
3.10.4 Configure signed application zip file verification
By default, the SDN Controller does verify that an application zip file has been signed from a
trusted source as defined in your /opt/sdn/admin/sdnjar_trust.jks truststore. To enable or disable
checking that all application zip files downloaded through the application manager are signed
and are from a trusted source, you must change the value for the “verifyZips” key.
3.10 Support logs screen 35