Application Guide

HP PCs - No Power or No Boot Troubleshooting
This document applies to HP desktop and notebook computers.
The computer won't turn on because it has no power, or it turns on but does not boot into
Windows. Other problems might include:
 Nothing happens when you press the power button.
 Computer lights turn on, but the monitor remains blank.
 Computer stops at the HP or Compaq logo screen.
 Computer shows a black screen or a blue screen with an error message.
 An error message displays after Windows loads.