User Guide
© Copyright 2016 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: TIP: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
4 Maintaining the monitor .............................................................................................................................. 19 Maintenance guidelines ....................................................................................................................................... 19 Cleaning the monitor ......................................................................................................................... 20 Shipping the monitor ...........................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your optical disc, if one is included, or in your documentation kit.
Product features and components Features This product is an AMD FreeSync-qualified display, which allows you to enjoy PC gaming with smooth, responsive, tear-free performance whenever a picture changes on the screen. The external source connected to your display must have the FreeSync driver installed. AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a display’s refresh rate to the frame rate of the graphics card.
Rear and side components Component Function 1 Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. 2 Plus button If the OSD menu is on, press to navigate forward through the OSD menu and increase adjustment levels. If the OSD menu is inactive, press to open the audio menu. 3 Minus button If the OSD menu is on, press to navigate backward through the OSD menu and decrease adjustment levels.
Setting up the monitor Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition. If installing a stand, lay the monitor face down on a flat surface covered with a protective sheet foam or nonabrasive cloth.
Attaching the monitor stand CAUTION: damage. The screen is fragile. Avoid touching or applying pressure to the screen; doing so can cause TIP: Consider the placement of the display, because the bezel might cause interfering reflections from surrounding light and bright surfaces. 1. Lift the monitor from its box and place it face down on a flat surface covered by a clean, dry cloth. 2.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Minus button on the side panel or through the on-screen display by pressing the Menu button and selecting Input Control.
3. Connect a USB upstream cable to the USB upstream connector on the rear of the monitor and the other end to a USB downstream connector on the source device. 4. Connect one end of the power cord to the power supply (1) and the other end to a grounded electrical outlet (2), and then connect the round end of the power supply cord to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
Connecting USB devices There is one USB upstream port and two USB downstream ports on the rear of the monitor. NOTE: You must connect the USB upstream cable from the source computer to the monitor to enable the USB ports on the monitor. Refer to Step 4 in Connecting the cables on page 6. Adjusting the monitor Tilt the monitor panel forward or backward to set it to a comfortable eye level.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket. CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws are required. Longer screws must not be used because they may damage the monitor.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor panel to a wall, swing arm, or other mounting fixture. 1. Remove the monitor stand. Refer to Removing the monitor stand on page 10. 2. Remove the screw from the center of the rear of the display head. 3.
2 Using the monitor Software and utilities The optical disc that comes with the monitor contains files you can install on the computer: ● an .INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● My Display software The Information file The .INF file defines monitor resources used by Windows® operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Downloading from the Internet To download the latest version of .INF and .ICM files from the HP monitors support Web site: 1. Go to http://www.hp.com/support. 2. Select Find your product, and then follow the on-screen instructions. 3. Click Driver - Display/Monitor to open the list of drivers. 4. Click on the driver. 5. Click the System Requirements tab, and then verify that your system meets the program minimum requirements. 6.
1. Go to http://www.hp.com/support and select the appropriate country and language. 2. Select Drivers & Downloads, type your monitor model in the Find by product search field, and click Go. 3. If necessary, select your monitor from the list. 4. Select your operating system, and then click Next. 5. Click Utility - Tools to open the list of utilities and tools. 6. Click HP My Display. 7. Click the System Requirements tab, and then verify that your system meets the program minimum requirements.
Using Auto-Sleep Mode The display supports an OSD option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal). Upon entering this reduced power state sleep mode, the monitor screen is blanked, the backlight is turned off and the power LED indicator turns amber.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the front panel power button. NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.
Button lockouts Holding down the power button or Menu button for ten seconds will lock out the functionality of the buttons. You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only available when the display is powered on, displaying an active signal, and the OSD is not active. Product support For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
18 Chapter 3 Support and troubleshooting
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Cleaning the monitor 1. Turn off the monitor and unplug the power cord from the back of the unit. 2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth. 3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. Display 81.28 cm wide screen Type AMVA+ Viewable image size 81.
Full power 72 W Typical settings 54 W Sleep <0.5 W Off <0.3 W Input terminal Two HDMI connectors, one DisplayPort connector Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 22 Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.94 2 720 x 400 31.469 70.
Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a preset mode. If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory. The monitor automatically stores the new setting, and then recognizes the new mode just as it does a preset mode.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
