HP TouchSmart User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Features Identifying the installed hardware and software ................................................................................... 2 Identifying hardware ............................................................................................................ 2 Identifying software .............................................................................................................. 2 Components .......................................................................
Protecting your WLAN ....................................................................................... 19 Roaming to another network ............................................................................. 19 Using HP Mobile Broadband (select models only) ............................................................ 20 Inserting a SIM .................................................................................................. 20 Removing a SIM ................................................
Audio .................................................................................................................................................. 43 Adjusting the volume ......................................................................................................... 43 Connecting external audio devices .................................................................................... 43 Webcam .................................................................................................
Switching between graphics modes (select models only) .................................................................. 60 Using external AC power .................................................................................................................... 61 Connecting AC power ........................................................................................................ 61 Testing an AC adapter ..............................................................................................
Using antivirus software ..................................................................................................................... 89 Using firewall software ....................................................................................................................... 90 Installing critical security updates ....................................................................................................... 91 Installing an optional security cable .....................................
Cleaning the TouchPad and keyboard ............................................................................ 113 Labels ............................................................................................................................................... 114 Index .................................................................................................................................................................
1 Features 1
Identifying the installed hardware and software Identifying hardware To see a list of hardware installed in the computer: ▲ Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
Components Top components TouchPad Component (1) Description TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse. (4) TouchPad zone Moves the pointer and selects or activates items on the screen.
Lights Component Description (1) Caps lock light White: Caps lock is on. (2) Mute light Amber: Computer sound is off. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: (4) 4 TouchPad off indicator Chapter 1 Features Wireless devices are enabled at the factory. ● Amber: All wireless devices are off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with an arrow key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the cursor. (5) Action keys Execute frequently used system functions.
Component Description (1) Enables airflow to cool internal components. Vent NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) External WWAN antenna Sends and receives wireless signals to communicate with wireless wide area networks (WWAN). NOTE: For optimal transmission, keep the areas immediately around the antenna free from obstruction.
Component Description If the computer has stopped responding and Windows® shutdown procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options. (5) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Component (1) Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) HDMI port Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component. (3) USB port Connects an optional USB device.
Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) Internal microphones (2) Record sound. (4) Webcam light On: The webcam is in use. (5) Webcam Records video and captures still photographs. (6) Speakers (2) Produce sound.
Bottom components Component Description (1) Battery release latch Releases the battery from the battery bay. (2) Battery bay Holds the battery. NOTE: The battery is preinstalled in the battery bay at the factory. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 10 (4) Hard drive bay Holds the hard drive.
2 Networking The computer supports 2 types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. To learn about adding the computer to an existing network or setting up a wireless network, refer to Creating a wireless connection on page 14. ● Wired—You can access the Internet by connecting to a broadband network using the RJ-45 (network) jack. To learn about connecting using the RJ-45 jack, refer to Connecting to a wired network on page 23.
Choosing an ISP You must set up Internet service before you can connect to the Internet.
Using the Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations: ● If you already have an account with an ISP. ● If you have a disc from an ISP. ● If you do not have an Internet account and would like to select an ISP from the list provided within the wizard. (The list of ISP providers is not available in all regions.
Creating a wireless connection Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Using the wireless key and button The computer has a wireless key (1), a wireless button (2), two wireless lights (3), and one or more wireless devices. All of the wireless devices on your computer are enabled at the factory. If the wireless lights are amber, all wireless devices are off. If the wireless lights are white, an integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
If the wireless icon is not displayed in the notification area, complete the following steps to change Wireless Assistant properties: 1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center. 2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows® Mobility Center. 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. Click Close.
Connecting to an existing wireless network To connect the computer to an existing wireless network, follow these steps: 1. Be sure that the wireless device is on (wireless light is white). If the wireless light is amber, press the wireless key or wireless button. 2. Click the network icon in the notification area, at the far right of the taskbar. 3. Select a network to connect to. 4. Click Connect. 5.
Step 1: Purchase high-speed Internet service If you already have high-speed Internet service (DSL, cable, or satellite), begin with Step 2: Purchase and install a wireless router on page 18. If you do not have high-speed Internet service, follow these steps: 1. Contact a local ISP to purchase high-speed Internet service and a DSL or cable modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. 2.
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security.
Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer. Removing a SIM To remove a SIM: 1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch.
7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer.
Connecting to a wired network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect to a LAN: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the network cable into a network wall jack (2).
3 24 Pointing devices, touch screen, and keyboard Chapter 3 Pointing devices, touch screen, and keyboard
Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. NOTE: You can scroll and pinch anywhere on the TouchPad surface. The rotate gesture must be done within the TouchPad zone. The TouchPad gestures described in this section are enabled at the factory. To disable or reenable these gestures: 1.
Pinching/Zooming Pinching/zooming allows you to zoom in or out on items such as PDFs, images, and photos. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart to gradually increase the object’s size. ● Zoom out by placing two fingers apart on the TouchPad, and then moving them together to gradually decrease the object’s size. Rotating Rotating allows you to rotate items such as photos and pages. To rotate, anchor your left forefinger in the TouchPad zone.
28 Chapter 3 Pointing devices, touch screen, and keyboard
Using the digitizer pen You can write with the pen in pen-specific programs such as Tablet PC Input Panel, in all Microsoft® Office programs, and in most other Windows programs and utilities. The information you write on the screen with the pen can be filed, searched, and shared among most Windows programs. Identifying the pen components The pen interacts with the computer whenever the tip (1) of the pen is pressed against the screen.
Using the touch screen Rotating the display To rotate the display and use the computer in slate mode: 30 1. Open the display. 2. Rotate the display 180 degrees either clockwise or counterclockwise. 3. Lower the display over the keyboard.
NOTE: To reduce the risk of damage to your computer, do not force the display past 180 degrees, and do not transport the computer while it is in slate mode. Using the rotate button When the computer is in slate mode, press the rotate button (on the right side of the computer) to change the screen image to 4 different orientations.
Flicking Touch the screen in a light, quick flicking motion up, down, left, or right to navigate through screens or quickly scroll through documents. NOTE: For the flick movement to work, a scrollbar must be present and in the active window. Dragging Press your finger on an item on the screen, and then move your finger to drag the item to a new location. You can also use this motion to slowly scroll through documents. Scrolling Scrolling is useful for moving up or down on a page or image.
Rotating Rotating allows you rotate items such as photos and pages. To rotate, anchor your thumb on the screen, and then move your forefinger in a semicircular motion around your thumb. Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom out by holding two fingers apart on the screen, and then pull the fingers together to decrease an object's size.
Setting touch screen preferences ▲ To set preferences for visual feedback, select Start > Control Panel > Hardware and Sound > Pen and Touch. These preferences are specific to the touch screen and the computer. ▲ To set preferences for left-handed or right-handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings > Other tab. These preferences are specific to the touch screen and the computer.
Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned action. NOTE: Depending on the application you are using, pressing fn and one of the action keys will open a specific shortcut menu within that application. NOTE: The action key feature is enabled at the factory.
Icon Action Description Volume down Decreases speaker sound incrementally when you hold down this key. Volume up Increases speaker sound incrementally when you hold down this key. Mute Mutes or restores speaker sound. Wireless Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must be set up.
Using the hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the arrow keys (3). Hotkey Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Scroll up. fn+up arrow Scrolls the page up. Scroll down. fn+down arrow Scrolls the page down. Go home.
4 38 Multimedia Chapter 4 Multimedia
Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures.
Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately). 40 ● When an audio CD or a DVD is not playing, press the play/pause key (2) to play the disc. ● When an audio CD or a DVD is playing, use the following keys: ◦ To play the previous track of an audio CD or the previous chapter of a DVD, press the previous track key (1).
Multimedia software The computer includes preinstalled multimedia software.
Installing multimedia software from a disc Although your computer does not have an integrated optical drive, you can easily access software, install applications, and access data in either of the following ways: ● Connect an external optical drive (select models only or purchased separately) to one of the USB ports on your computer. NOTE: For additional information on external optical drives, refer to Using external drives on page 77.
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using audio and images ● Transmit sound and images with instant messaging programs ● Stream radio programs ● Create (burn) audio CDs with an optional optical drive Adjusting the volume You can adjust the v
To connect external devices such as external speakers, headphones, earbuds, a headset, television audio, or a headset microphone, refer to the information provided with the device. For best results, remember the following tips: ● Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). ● Be sure that the device cable is securely connected to the correct jack on your computer.
Webcam Your computer includes an integrated webcam, located at the top of the display. The webcam allows you to capture and share video. To use the webcam: ▲ Double-tap the HP TouchSmart icon or the MediaSmart icon on the taskbar, and then do one of the following: ● Tap the video icon (1) on the screen. A window opens that displays a Webcam button. ● Tap the Webcam button. NOTE: In the video module, you can start the webcam, create a video, and upload your video to YouTube.
Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated camera, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image; a lower brightness setting creates a darker image. ● Contrast—Controls the difference between lighter and darker areas on the image.
Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video and create presentations ● Connect external video devices ● Watch TV over the Internet Using the external monitor port The external monitor port connects an external display device, such as an external monitor or a projector, to the computer. ▲ To connect a display device, connect the device cable to the external monitor port.
To connect a video or audio device to the HDMI port: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions. 3. Press the switch screen image key on the computer to switch the image between the display devices connected to the computer.
5 Power management 49
Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.
Setting power devices Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: ▲ Click Start, click the arrow next to the Shut down button, and then click Hibernate. To exit Hibernation: ▲ Briefly slide the power switch. The power light turns on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.
Using power plans A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. – or – Select Start > Control Panel > System and Security > Power Options.
Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.
Displaying the remaining battery charge ▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. Removing or inserting the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To remove the battery: 1. Close the display and turn the computer upside down on a flat surface. 2.
2. Align the tabs on the battery with the notches on the outer edge of the battery bay (1), and rotate the battery into the battery bay until it is seated (2). The battery release latch (3) automatically locks the battery into place. Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter.
The battery light on the computer displays the following charge status: ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ● Amber: The battery is charging. ● White: The computer is connected to external power and the battery is fully charged. Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power.
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power light turns off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation.
Calibrate a battery before using it if it has been stored for one month or more. NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety and Environmental Notices for proper battery disposal.
Switching between graphics modes (select models only) Your computer is equipped with switchable graphics and has two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the High-performance mode to using the Power-saving mode to conserve battery life. Similarly, when you switch from battery power to AC power, the computer can switch back to the High-performance mode.
Using external AC power External AC power is supplied through an approved AC adapter. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: ● When you are charging or calibrating a battery WARNING! Do not charge the computer battery while you are onboard aircraft.
3. Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer will not turn on. ● The display does not turn on. ● The power light is off. To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on the computer.
6 External devices 63
Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. To remove a digital card: a. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more USB ports, connect an optional hub.
To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area). 2. Click the name of the device in the list. NOTE: You are prompted that it is safe to remove the hardware device. 3. Remove the device.
7 68 Drives Chapter 7 Drives
Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state drives. To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Click Defragment disk.
Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.
Before you move the computer, HP recommends that you either shut it down or initiate Sleep or Hibernation. Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks: ● Enable and disable HP ProtectSmart Hard Drive Protection. NOTE: Depending on your user privileges, you may not be able to enable or disable HP ProtectSmart Hard Drive Protection.
Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system. To remove the hard drive: 1. Save your work. 2.
b. 9. Remove the hard drive cover (2). Pull the hard drive tab to the left (1) to disconnect the hard drive. 10. Lift the hard drive (2) out of the hard drive bay. To install a hard drive: 1. 74 Insert the hard drive into the hard drive bay (1).
2. Pull the hard drive tab (2) to the right until the hard drive snaps into place. 3. Replace the hard drive cover: 4. a. Align the tabs (1) on the hard drive cover with the notches on the computer. b. Close the cover (2). c. Tighten the hard drive cover screws (3). Replace the memory module compartment cover: a. Align the tabs (1) on the memory module compartment cover with the notches on the computer. b. Close the cover (2).
c. 76 Tighten the 2 memory module compartment cover screws (3). 5. Replace the battery. 6. Turn the computer right-side up, and then reconnect external power and external devices. 7. Turn on the computer.
Using external drives Removable external drives expand your options for storing and accessing information. USB drives include the following types: ● 1.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. 78 Close the disc tray and place the disc in a protective case.
Sharing an optical drive Although your computer does not have an integrated optical drive, you can easily access software, install applications, and access data by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.
8 80 Memory modules Chapter 8 Memory modules
Adding or replacing memory modules The computer has two memory module compartments, which are located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module. 11. Align the tabs (1) on the memory module compartment cover with the notches on the computer. 12. Close the cover (2). 13. Tighten the 2 memory module compartment cover screws (3). 14. Replace the battery. 15.
9 84 Security Chapter 9 Security
Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
Password Power-on password* ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit Hibernation. NOTE: The administrator password can be used in place of the power-on password. *For details about each of these passwords, refer to the following topics.
Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information.
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 92 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. 4. Remove the key and keep it in a safe place.
Using the fingerprint reader (select models only) The fingerprint reader is a small metallic sensor that is located on the right side of the display. Registering fingerprints A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints, follow these steps: 1.
Click No if you do not want to register additional fingerprints. The “Registration Complete” page opens. 9. Click Finish. NOTE: Each user who wants fingerprint access to the computer must repeat steps 1 through 9. Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint, follow these steps: 94 1. Immediately after you have registered your fingerprints, restart Windows. 2. Swipe any of your registered fingers to log on to Windows.
10 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.
Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings.
Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive.
11 Setup Utility (BIOS) 100 Chapter 11 Setup Utility (BIOS)
Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – 1.
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer.
Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer.
After either choice, the computer restarts in Windows.
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View identification information about the computer. ● View specification information, such as processor information, memory size, and system BIOS.
Select To do this ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select To do this Primary Hard Disk Self Test Run a comprehensive self-test on the hard drive. Memory Test Run a diagnostic test on the system memory.
Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps: a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier.
A Product information 109
Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
Operating environment Factor Metric U.S.
Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, remove the media from a drive before removing the drive from a drive bay, and before shipping, storing, or traveling with a drive.
Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag—Provides important information, including the following: ◦ Product name (1). This is the product name affixed to the front of the computer. ◦ Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ◦ Part number/Product number (p/n) (3).
Index A AC adapter, testing 62 AC power, connecting 61 action key mode 105 action keys adjusting volume 36 audio CD, DVD, or BD controls 35 decrease screen brightness 35 Help and Support 35 identifying 5 increase screen brightness 35 muting speaker sound 36 switching screen image 35 using 35 volume 43 wireless 15, 36 administrator password creating 87 entering 88 managing 87 airport security devices 69 antivirus software, using 89 audio devices, connecting external 43 audio-in (microphone) jack, identifyin
drives boot order 105 connecting external diskette 77 external 77 handling 69 hard 73, 74, 77 optical 77 DVD drive 77 77 E encryption 19 End hotkey 37 entering a power-on password 88 entering an administrator password 88 esc key, identifying 5 external audio devices, connecting 43 external drive 77 external monitor port 9, 47 external optical drive 42 external WWAN antenna, identifying 6 F f11 99 fan always on 105 fingerprint reader identifying 6 using 93 fingerprints, registering 93 firewall software 19,
memory module inserting 82 removing 82 memory module compartment cover removing 81 replacing 83 memory module compartment, identifying 10 memory test 106 microphone (audio-in) jack, identifying 8 Microsoft Certificate of Authenticity label 114 monitor, connecting 47 mouse, external setting preferences 25 multimedia software installing 42 using 41 mute key identifying 36 using 43 mute light, identifying 4 N network cable, connecting network icon 14 23 O operating environment 111 operating system Microsoft
switch, power 6 switchable graphics 60 System Configuration menu 105 system failure or instability 95 system information hotkey 37 system information, displaying 103, 105 system recovery 99 system restore points 95, 98 USB cable, connecting 66 USB devices connecting 66 description 66 removing 66 USB hubs 66 USB port, identifying 8 USB ports, identifying 7, 66 using system restore 98 wireless network (WLAN) equipment needed 17 security 19 WLAN antennas, identifying 9 WLAN device 114 WLAN label 114 writable
