Hardware Reference Guide HP TouchSmart 9300 Elite Business PC
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: ENWW Text set off in this manner provides important supplemental information.
iv About This Book ENWW
Table of contents 1 Product Features ............................................................................................................................................ 1 Overview .............................................................................................................................................. 1 Front Components ................................................................................................................................ 2 Side Components ..............
Index ...................................................................................................................................................................
1 Product Features Overview Figure 1-1 HP TouchSmart 9300 Elite Business PC NOTE: The wireless keyboard and mouse shown above are optional accessories.
● Four SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel support ● Up to 1 TB hard drive, or up to 300 GB Solid State Drive ● HP SuperMulti DVD Writer or HP SuperMulti DVD Writer Drive ● 6-in-1 Media Card Reader ● 7 USB ports ● DisplayPort ● Integrated Full HD webcam, dual microphone array, and premium stereo speakers ● Volume control and mute buttons ● Security lock slot and rear port security cover ● Removable panels on the back of the chassis allow administrators to e
Table 1-1 Front Components (continued) No. Component No. Component 2 Dual microphone array (optional) 5 High-performance stereo speakers 3 Webcam (optional) 6 IR Receiver (select models only) Side Components Figure 1-3 Side Components Table 1-2 Side Components ENWW No. Component No.
Rear Components Figure 1-4 Rear Components Table 1-3 Rear Components 4 No. Component No. Component 1 Drive access panel 10 Power indicator light 2 Webcam adjustment wheel 11 Rear port security cover 3 Memory access panel 12 TV coax in (optional) 4 Adjustable reclining stand 13 IR Emitter (Blaster) output (optional) 5 Security lock slot 14 (4) USB 2.
Keyboard Features Figure 1-5 Keyboard Features Table 1-4 Keyboard Features No. Component No. Component 1 Sleep 9 Eject (F8) 2 Windows Help (F1) 10 Display On/Off (F9) 3 Replay (F2) 11 Decrease Brightness (F10) 4 Rewind (F3) 12 Increase Brightness (F11) 5 Stop (F4) 13 Mute Volume 6 Play/Pause (F5) 14 Decrease Volume 7 Fast Forward (F6) 15 Increase Volume 8 Skip (F7) 16 Internet Remote Control Features NOTE: ENWW A remote control is included with select models only.
Figure 1-6 Remote Control Features Table 1-5 Remote Control Features 6 No. Button Function 1 On/Off Puts the computer into and out of a power-reduced Sleep mode. It does not turn the computer off. 2 Visualization Displays visual imagery synchronized to the sound of the music tracks. 3 Music (Windows Media Center only) Opens the Music Library window in Windows Media Center. 4 Radio (Windows Media Center only) Opens the FM Radio window in Windows Media Center.
Table 1-5 Remote Control Features (continued) ENWW No. Button Function 11 Start Opens Windows Media Center main menu. 12 Volume Increases (+) or decreases (–) volume. 13 Mute Turns computer sound off. The word “Mute” displays onscreen when Mute is turned on. 14 Record Records a selected television program and stores it on the hard disk drive. 15 Play Plays the selected media. 16 Rewind Moves the media backward at three speeds.
Adjusting the Swivel The computer has a swivel wheel on the underside of the base that allows you to swivel the computer left or right for the best viewing angle. Figure 1-7 Adjusting Swivel Adjusting the Height, Tilt, and Slope To adjust the height , slide the display head up (1) or down. To adjust the tilt, slide the display head to the highest position (1) and tilt the display head back to the desired position (2).
2 Hardware Upgrades Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire: Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.
Connecting Power 1. Squeeze the two tabs on the rear port access door at the back of the computer (1) and pull the door open (2). Figure 2-1 Opening the Rear Port Access Door 2. Reach into the rear cavity framed by the computer stand and plug the power cord into the power connection at the top right corner (1). 3. Plug the three-pronged power plug into the power brick (2) and a power outlet (3). Figure 2-2 Connecting Power 4. 10 Plug all peripheral cables into the appropriate ports as needed.
5. Close the rear port access door. Figure 2-3 Closing the Rear Port Access Door Disconnecting Power 1. Remove all removable media, such as compact discs or USB flash drives, from the computer. 2. Turn off the computer properly through the operating system, then turn off any external devices. 3. If a security lock is installed on the rear of the computer, remove the lock. 4. If the rear port security cover is installed, remove the cover. 5. Open the rear port access door. 6.
Installing the Rear Port Security Cover 1. Ensure that all cables are connected and the rear port access door is closed. 2. Tilt the display head to its most forward position and slide it down to its lowest position so that the stand does not cover any of the center cavity. 3. Place the port security cover into the cavity ensuring that the cables are fitted into the slots on the security cover (1) and tighten the captive screw (2).
3. Loosen the captive screw (1) and slide the security cover out of the center cavity (2). Figure 2-6 Removing the Rear Port Security Cover Installing Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) small outline dual inline memory modules (SODIMMs). DDR3-SDRAM SODIMMs For proper system operation, the SODIMMs must be: ● industry-standard 204-pin ● unbuffered non-ECC PC3-10600 DDR3-1333 MHz-compliant ● 1.
Populating SODIMM Sockets The memory sockets on the system board can be populated with up to four industry-standard SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve the maximum memory support, you can populate the system board with up to 16 GB of memory. There are four SODIMM sockets on the system board, with two sockets per channel. The sockets are labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory channel A.
The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the SODIMMs are installed. ● The system will operate in single channel mode if the SODIMM sockets are populated in one channel only. ● The system will operate in a higher-performing dual channel mode if the total memory capacity of the SODIMMs in Channel A is equal to the total memory capacity of the SODIMMs in Channel B. The technology and device width can vary between the channels.
9. Remove the small center panel below the rear ports by pulling out the top of the panel (1) then lifting the panel off the computer (2). Figure 2-8 Removing the Center Panel 10. Before removing the memory access panel, you must remove the small cover plate that hides the screw used to secure the panel to the chassis. Lift up on the bottom of the cover plate located next to the upper inside corner of the access panel and lift the cover plate off the rear of the computer.
11. Remove the screw beneath the cover plate (1) and slide the memory access panel toward the center of the computer until it stops (approximately 5 mm or 1/5 inch) (2). Use the raised grip areas on the top and bottom inside corners of the access panel to slide the panel toward the center of the computer. Figure 2-10 Releasing the Memory Access Panel 12. Lift up the outside edge of the panel approximately 2.5 cm (1 inch) (1) and slide the panel toward the outside edge of the computer (2) to remove it.
13. To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). Figure 2-12 Removing a Memory Module 14. To install a SODIMM, slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in place. Figure 2-13 Installing a Memory Module NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.
15. To replace the memory access panel, hold the panel at a slight angle with the inside edge of the panel lower than the outside edge, then slide the screw hole tab on the top inside corner of the panel into the slot on the rear of the computer. Figure 2-14 Replacing the Memory Access Panel 16. Lower the outside edge of the panel onto the computer then slide the panel towards the outside of the computer (1) and install the screw (2) to secure the panel in place.
17. Replace the screw cover plate, pressing the top of the cover plate in position first then pressing the bottom of the cover plate in position. Figure 2-16 Replacing the Access Panel Screw Cover Plate 18. Replace the small center panel below the rear ports by inserting the bottom of the panel into position first (1) then rotating the top of the panel onto the computer so that it snaps in place (2). Figure 2-17 Replacing the Center Panel 19. Reconnect all cables that were removed from the rear ports. 20.
Replacing the Hard Drive The hard drive is located under the drive access panel on the left side of the computer (when viewed from behind). The drive is secured with one captive screw and is housed in a removable cage. CAUTION: Static electricity can damage the electronic components of the computer. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. For more information, refer to Electrostatic Discharge on page 36.
10. Before removing the drive access panel, you must remove the small cover plate that hides the screw used to secure the panel to the chassis. Lift up on the bottom of the cover plate located next to the upper inside corner of the access panel and lift the cover plate off the rear of the computer. Figure 2-19 Removing the Access Panel Screw Cover Plate 11.
12. Lift up the outside edge of the panel approximately 2.5 cm (1 inch) (1) and slide the panel toward the outside edge of the computer (2) to remove it. Figure 2-21 Removing the Drive Access Panel 13. Loosen the captive screw on the side of the hard drive cage that secures the cage to the computer.
14. Grasp the handle on top of the hard drive cage and slide the cage toward the outer edge of the computer, then lift the cage out of the computer. Figure 2-23 Removing the Hard Drive Cage 15. To remove the hard drive from the hard drive cage, remove the four screws on the sides of the cage that secure the drive to the cage (1), and then slide the drive out of the cage (2).
16. Slide the new hard drive into the hard drive cage (1) making sure that the connectors on the hard drive are on the same end of the cage as the handle, and then install the four screws that secure the drive to the cage (2). Figure 2-25 Installing the Hard Drive in the Cage 17.
18. Tighten the captive screw to secure the hard drive cage in place. Figure 2-27 Tightening the Hard Drive Cage Screw 19. To replace the drive access panel, hold the panel at a slight angle with the inside edge of the panel lower than the outside edge, then slide the screw hole tab on the top inside corner of the panel into the slot on the rear of the computer.
20. Lower the outside edge of the panel onto the computer then slide the panel towards the outside of the computer (1) and install the screw (2) to secure the panel in place. Figure 2-29 Replacing the Drive Access Panel 21. Replace the screw cover plate, pressing the top of the cover plate in position first then pressing the bottom of the cover plate in position.
22. Replace the small center panel below the rear ports by inserting the bottom of the panel into position first (1) then rotating the top of the panel onto the computer so that it snaps in place (2). Figure 2-31 Replacing the Center Panel 23. Reconnect all cables that were removed from the rear ports. 24. Close the rear port access door. 25. If the rear port security cover was removed, replace the cover. 26. If a security lock was installed on the rear of the computer, replace the lock. 27.
wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the security slot on the computer. Secure the security lock with the key. Figure 2-32 Installing a Security Lock Attaching the Computer to a Mounting Fixture You can remove the computer from the stand and install it on a wall, monitor arm, or other mounting fixture.
On position (the keyboard does not have a Power switch). Then, turn on the computer. If you have trouble using the keyboard and mouse, manually synchronize them as described below. NOTE: For better mouse battery life and performance, avoid using your mouse on a dark or highgloss surface, and turn mouse power off when not in use. The wireless keyboard and mouse are pre-synchronized to work with your computer.
7. Press the Connect button on the bottom of the keyboard (3) for five seconds. The blue activity LED from the wireless receiver illuminates when the synchronization command has been received and turns off when synchronization is complete. Figure 2-34 Synchronizing the Wireless Keyboard and Mouse 8. Close the rear port access door.
To use the remote control with a set-top box: 1. To use the remote control so that the signal is received by the computer, connect an IR emitter (blaster) cable to the IR Out connector on the computer (3), remove the paper from the backing tape on the end of the IR emitter cable (4), and then press the end of the cable over the remote IR sensor (receiver) window on the set-top box (5).
4. When you use the remote control, point it at the front of the computer, not at the set-top box. Figure 2-36 Using the Remote Control Connecting a Second Display The DisplayPort on the rear of the computer allows you to connect a second display, such as a monitor or TV, to the computer. If you are adding a second display that has a DisplayPort, then no DisplayPort video adapter is required.
3. If your second display has a DisplayPort, connect a DisplayPort cable directly between the DisplayPort on the rear of the computer (1) and the DisplayPort on the second display (2). Figure 2-37 Connecting a Second Display 4. If your second display does not have a DisplayPort, connect a DisplayPort video adapter to the DisplayPort on the rear I/O panel (1). Then connect a cable (VGA, DVI. or HDMI, depending on your application) between the adapter (2) and a second display (3).
Additional Information For more information on removing and replacing hardware components, desktop management, the Computer Setup utility, and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your computer model at http://www.hp.com.
A Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers. ● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
B Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer: ENWW ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented sides of the computer to permit the required airflow.
Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit. If the temperature suddenly changes while the drive is on, wait at least one hour before you turn off the power. If you operate the unit immediately, it may malfunction while reading.
Index D DisplayPort video adapter connecting 33 M memory installing 13 populating sockets 14 removing 15 specifications 13 mounting the computer 29 mouse synchronizing wireless 29 E electrostatic discharge, preventing damage 36 O optical drive precautions 38 F features front components 2 keyboard 5 overview 1 rear components 4 remote control 5 side components 3 P power connecting 10 disconnecting 11 A additional information 35 C computer operating guidelines H hard drive replacing 21 height adjust
