HP Device Manager 3.
© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. Pentium is a trademark of Intel Corporation in the U.S. and other countries. Java is a US trademark of Sun Microsystems, Inc. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
HP Device Manager User Manual Table of Contents CHAPTER 1 Introduction 1 What is HP Device Manager? 1 Overview 2 Concepts 4 The Device Pane 4 Device Tree 4 Element 4 Task Template 4 Managed Device 5 OS Tabs 5 PXE 5 Repository 5 Task 5 Task Pane & Summary Pane Template Pane 6 Status Bar 6 EWF 6 Agent Mode 6 Getting More Information 7 The Internet 7 Technical Support 7 6 iii
Table of Contents About This Manual 7 Overview of Contents Terms & Conventions CHAPTER 2 7 9 Installing HP Device Manager 11 Introduction 11 System Requirements 12 Management Console 12 Management Server 12 Management Gateway 13 Management Agent 13 Third Party Software 13 Network Requirements 14 Installing HP Device Manager 16 Configuring DHCP Servers 30 Management Server Installed Separately to the DHCP Server 30 Management Server Installed on DHCP Server Machine 30 Adding DHCP Option 60 and 201 to an IS
Table of Contents Agent Configuration 49 Adding Elements to the Repository 51 Importing an Element into the Repository CHAPTER 4 52 Using the HP Management Console 57 Menu Item Overview 57 Toolbar Overview 62 Device Management 64 Device Tree Icons 65 Displaying Device Properties 66 Deleting Devices 67 Discovering Devices 68 Grouping Devices 71 Dynamic Grouping 71 Manual Grouping 75 Naming Grouping Properties 78 Changing Grouping Properties 79 Pre-assigning Devices to Groups 80 Editing the Device Filter 81
Table of Contents Task Pane Icons 98 Applying Tasks to Devices 99 Displaying Task Properties 102 Configuring Task Parameters 103 Pausing Tasks 105 Continuing Tasks 106 Resending Tasks 106 Deleting Tasks 107 Displaying Task Logs 107 Opening VNC Viewer for Shadowing Opening a Result Template 108 Device Status Tools 109 Status Walker 109 Status Snapshot 114 CHAPTER 5 108 Common Tasks 117 Performing a Task 117 Changing Connection Settings 119 Changing Device Settings 122 Configuring Network Settings 122 Confi
Table of Contents Introduction 145 Images & Repository Management 145 Client BIOS Settings for PXE 146 Pulling a PXE Image From a Client 147 Pushing a PXE Image to a Client 150 Preparing an XPe Client for Image Distribution 152 Cloning an XPe Image 153 Updating Images 157 Changing Registry Settings 159 Getting Registry Settings 159 Installing an XPe Software Component 166 Transferring an XPe Software Component to the FTP Repository 166 Installing an XPe Software Component on Client Devices 169 Performing a
Table of Contents Filtering Devices or Subnets 188 Grouping Property Name 190 Task Parameters 191 Valid Time and Timeout 191 Write Filter Policy Setting 192 Task Settings 193 Status Walker Configuration 194 Licensing 195 Importing a New License 195 Authentication Management 196 Key Management 196 Gateway Access Control 201 Report Management 202 Adding a Report Template 202 Importing a Report Plug-in File 206 Generating a Report Using a Report Template Alias Management 209 Device Version Alias 209 Subnet Add
Table of Contents APPENDIX C Error Code Reference 219 Error Codes 219 Index 239 ix
Table of Contents x
HP Device Manager User Manual CHAPTER 1 Introduction This chapter introduces HP Device Manager and describes the scope of this User Manual. What is HP Device Manager? HP Device Manager is a server-based application that provides sophisticated centralized administration capabilities for thin client devices running HP software. Features of HP Device Manager include: • Centralized management of software configuration and upgrades. • A central server-based database.
Introduction • Easy to change Enhanced Write Filter setting for XPe Agent. • The ability to adjust the response time. • Communicate with Data Encryption and Data Compression between HP Management Server and HP Management Gateway. • Easy to set the work mode of Agent. Overview HP Device Manager is structured as a Console - Server - Gateway system. HP Management Console The HP Management Console is the user interface of HP Device Manager.
Introduction HP Management Server The HP Management Server controls agents through the HP Management Gateway. Tasks, stored as Task Templates on the server, can be sent to each agent through each agent’s respective gateway to perform commands as required. HP Management Gateway The HP Management Gateway serves as the link between devices and the HP Management Server. Devices register with the gateway when they are started.
Introduction Concepts The Device Pane The Device Pane is in the top-left of the Management Console’s main screen. All thin clients of a selected product type that are connected to the server are displayed in this pane. This pane contains the Device Tree and the Grouping Scheme dropdown menus. Device Tree The Device Tree is the organized structure of all the managed devices in the Management Console, displayed in the Device Pane, on the top-left of the main screen.
Introduction Task Templates can be imported or exported by using tools on the Management Console. New Task Templates can be downloaded from HP’s FTP site, then imported to your HP Management Server. Managed Device Managed device, client device, remote device, or device, as mentioned in this manual, means a device managed by HP Device Manager, such as a thin client. OS Tabs OS Tabs enable you to select the different categories of Platform Operating System that are controlled by HP Device Manager.
Introduction Task Pane & Summary Pane The Task Pane and Summary Pane are in the bottom area of the main Management Console window. They display the execution status for each task. If there is more than one device for a listed task, the status of each device will be listed. Template Pane The Template Pane is in the top-right of the Management Console main screen. The templates that are applicable to the listed client devices are listed here.
Introduction Getting More Information The Internet Current and archival information about HP products, including the latest software updates, is available at: http://www.hp.com In addition, this user manual and other HP documentation are available at the HP web site for browsing or downloading. Technical Support For technical support regarding HP products, call HP at +1-610-2778300 or request support using the form at: http://www.hp.com/support/support_request.
Introduction Chapter 4: Using the HP Management Console Covers the main functions of the Management Console, including device management, task templates and task management. Chapter 5: Common Tasks Describes how to use the Management Console to change device settings, copy files and execute commands. Chapter 6: Advanced Tasks Describes how to use snapins, images, change registry settings, install XPe software components, and set the agent mode.
Introduction Terms & Conventions The following terms and conventions are used in this manual: devices, clients and thin clients The terms "devices", "clients", "thin clients" are interchangeable and refer to any client devices that are running HP software. keys to press When you need to press two or more keys together at the same time, such as the Ctrl key and the C key, this will be indicated by a plus character inbetween the key names, which will be highlighted. For example: Ctrl + C.
Introduction 10 About This Manual
HP Device Manager User Manual CHAPTER 2 Installing HP Device Manager This chapter describes the requirements for running HP Device Manager and how to install it. Introduction HP Device Manager consists of four modules: • Management Console The graphical application used by administrators to access the management system. • Management Server The central server which consolidates and controls all management activities.
Installing HP Device Manager System Requirements Management Console The Management Console can be installed on any number of machines. It has the following minimum system requirements: • Operating System Windows 2000 Professional (SP4) Windows 2000 Server (SP4) Windows XP Professional (SP2) Windows 2003 Server • Third-party Software Java™ Runtime: SUN Java Runtime Environment version 1.4.2. • Hardware Pentium-III or greater 512MB RAM 256MB free disk space.
Installing HP Device Manager Management Gateway The Management Gateway may be installed on multiple machines. However, only one Gateway should be present on a subnet. It has the following minimum system requirements: • Operating System Windows 2000 Professional (SP4) Windows 2000 Server (SP4) Windows 2003 Server • Third-party Software N/A • Hardware Pentium-III or greater 512 MB RAM 512 MB free disk space.
Installing HP Device Manager Network Requirements The network should not contain any other running PXE servers. It should permit free communication on ports used by HP Device Manager. A number of UDP and TCP ports are required for client/server communication. See Table 1 for a list of standard ports required, and Table 2 for a list of custom ports required. If you are using a Server behind a firewall, please add ports 1099 and 40002 to the exception ports in the firewall settings.
Installing HP Device Manager Table 2: Custom HP Device Manager Ports Required Receiver Port Sender Receiver Protocol Purpose 40005 Gateway Server TCP Gateway sends report to Server.
Installing HP Device Manager Installing HP Device Manager The installation program will determine if the software required to run Device Manager is already installed. Note: Different operating systems may have slightly different steps and wording for the installation process. 16 1 Run the Device Manager InstallShield Wizard. The installation’s introductory dialog will be displayed. 2 Click Next. 3 Read then accept all the terms in the License Agreement dialog by clicking Yes.
Installing HP Device Manager 4 Read the System Requirement then click Next. 5 In the Choose Destination Location dialog, select the folder where Device Manager will be installed. Accept the default folder or click Browse and navigate to a specific location.
Installing HP Device Manager 6 Click Next and select a Setup Type. Typical - The Management Console, Server and Gateway will be installed with their default configurations. A Microsoft Access database will be initialized as the Server’s database. Compact 18 Installing HP Device Manager - Only the Management Console will be installed.
Installing HP Device Manager - Select the components to install and specify the configuration of each one: Custom • Console - Does not require any configuration. • Server - You can choose which database will be used for the Server. The optional databases are Microsoft Access, MySQL and Microsoft SQL Server. • Gateway - You should configure DHCP and Gateway set- tings.
Installing HP Device Manager A Java Runtime Environment of version 1.4 or later, including any Java2 platform system, is required to run Device Manager. If JRE is not installed on your machine or its version is older than 1.4, the system will display the following dialog: 9 20 In the Select Program Folder dialog, select the name of the folder to store HP Device Manager.
Installing HP Device Manager 10 Click Next to preview the current installation settings. 11 Click Next to start installing the selected HP Device Manager component(s).
Installing HP Device Manager 12 Please wait until the file copying process is finished. 13 Click Next and the DHCP Configuration dialog will appear. Specify whether the DHCP server is located on the machine you are installing HP Device Manager.
Installing HP Device Manager Note: The DHCP server may need to be configured so that it can be used with Device Manager, particularly if it is on the same machine as Device Manager. See “Configuring DHCP Servers” on page 30 for further information. 14 Click Next to install the Management Server and Management Gateway services to your machine.
Installing HP Device Manager 15 Click Next to display the Gateway Configuration dialog. The Management Server Address is the address for the Management Server that the Management Gateway will report to. The Local NIC selects which NIC the gateway will receive agent reports on. If there is only one NIC for the system, this field can be left blank. The Start PXE service when Gateway is started setting determines whether the PXE service will be started along with the Management Gateway.
Installing HP Device Manager 16 Once you have set up the Gateway, click OK to save the settings and continue. 17 Click Next to start the Management Server Database configura- tion. 18 Select one database installation option and click Next to start the configuration.
Installing HP Device Manager Create new database: Note: If a Database named ndmdb already exists, it will be overwritten without any warning! Use Device Manager database at existing location: Select the folder where Device Manager has been installed. Input the path or click Browse and navigate to a specific location in the Directory Settings box.
Installing HP Device Manager Migrate Device Manager database to new location: Select the folder where Device Manager has been installed. Input the path or click Browse and navigate to a specific location in the Directory Settings box. 19 The following dialog will appear when the database has been successfully created. 20 Click OK to set the Administrator password.
Installing HP Device Manager 21 Click OK and you will be informed that the password has been set successfully. 22 Click OK. 23 Click Next.
Installing HP Device Manager 24 Click Finish to complete the installation process. 25 If the Management Console, Server and Gateway are setup successfully, icons of the Server and Gateway will be displayed in the Systray of your machine as shown below. A green icon indicates the service is running, a yellow icon indicates the service is starting up, and a red icon indicates the service has stopped.
Installing HP Device Manager Configuring DHCP Servers This section describes how to configure the DHCP server for use with PXE. Management Server Installed Separately to the DHCP Server Should problems occur when using PXE, the DHCP servers may need to be checked for certain settings that may conflict with PXE. However, on most networks, these issues should not occur.
Installing HP Device Manager The DHCP server is used by the PXE boot ROM to get an IP address as well as other basic networking information (subnet mask, default gateway, etc.). The following instructions assume that: • The network is already configured using DHCP. • The DHCP server has not been previously configured for a PXE bootstrap. • There are no other TFTP servers running on the same network. Configuring the DHCP Server: By default options 60 and 201 are not set under Windows 2000.
Installing HP Device Manager • Enter add optiondef 60 (name of your choice) STRING 0 then press the Enter key. • Enter set optionvalue 60 STRING “PXEClient“ then press the Enter key. • To confirm that the settings are correct, enter show option- value all then press the Enter key. 3 Add option 201, and set the value to “‘Management_Gateway_IP_Address’ ‘40003’“ • Type in add optiondef 201 (name of your choice) STRING 0 then press the Enter key.
Installing HP Device Manager Configuring a Linux DHCP Server 1 Edit the DHCP server configuration file /etc/dhcpd.conf. Add the following lines to the beginning of the file exactly as shown: ddns-update-style ad-hoc; Authoritative; Option NDM code 201 =string; Option vendor-class-identifier “PXEClient”; Option NDM “‘Management_Gateway_IP_Address’ ‘40003’”; 2 Restart dhcpd to use the new configuration.
Installing HP Device Manager Uninstalling Device Manager 1 Open the Microsoft Windows Control Panel (On a Windows 2000 system, select Start > Settings > Control Panel). 2 Double-click Add/Remove Programs. The Add/Remove Programs window will appear. 3 Select Neoware Device Manager from the list of currently installed programs. 4 Click Change/Remove to activate the Device Manager configuration program. 5 You will be asked to confirm your decision. Click OK to continue.
Installing HP Device Manager 6 Once Device Manager has been uninstalled, the computer should be rebooted. Click Finish on the Remove Completed dialog to reboot the computer, or select No before clicking Finish if you intend to reboot the computer yourself later. 7 HP Device Manager has now been uninstalled from your system.
Installing HP Device Manager 36 Uninstalling Device Manager
HP Device Manager User Manual CHAPTER 3 Getting Started This chapter describes how to start using the HP Management Console, set up a repository, and discover clients. Logging in to the HP Management Console To launch the HP Management Console: 1 Double-click the Neoware Management Console icon on the Windows desktop.
Getting Started The Log in dialog will appear. 2 Enter the Server Address of your network’s HP Management Server. The address can be entered as an IP address or as a machine name. If the console is on the same machine as the HP Management Server, then enter “localhost”. 3 Enter your Username and Password in their respective fields. 4 Click OK to log in to the Console. Once the username and password are verified, the main window of the HP Management Console appears.
Getting Started Configuring the Repository The HP Management Repository is used to store software components, system images, diagnostic tools and agent files. Each of the individual items stored in the Repository is referred to as an element. Once elements are stored in the Repository, they can be applied to client devices using templates.
Getting Started 40 2 Click Next to display the FTP Repository Name screen. 3 Enter a name to identify this FTP Repository in the FTP Repository Name field. 4 Click Next to display the FTP Repository Location screen.
Getting Started 5 In the FTP Server Address field, enter the IP address or hostname of the server on which the FTP Repository is to be created. Enter the User Name and Password for the server to enable HP Device Manager to access it. The User Name and Password must have write permissions for the server. Enter a directory on the FTP server that will be used to store the FTP Repository.
Getting Started 6 When you have entered all of the details for the FTP Repository, click Next to create it. 7 Click Finish to close the FTP Repository Wizard. The FTP Repository is now ready for you to add elements to it using the Repository Management tool as described in the section “Adding Elements to the Repository” on page 51.
Getting Started Management Console Overview The Management Console window consists of three panes and a series of tabs which determine their content. OS Tabs Device Toolbar Device Pane Template Toolbar Status Bar Template Pane Task Pane • OS Tabs Selects the different categories of terminal operating systems that are controlled by HP Device Manager. Note that only the tabs for the operating system types of the devices currently managed by HP Device Manager will be displayed.
Getting Started • Device Pane All clients of the selected OS type that are connected to the server are displayed in this window. This pane contains the Device Tree, which is heirachical list of all the client devices, sorted with a custom grouping scheme. • Template Toolbar Selects the different options to delete, merge or send templates. • Template Pane The templates that are applicable to the listed client devices are listed here.
Getting Started Client Discovery Clients which have the HP Management Agent installed must be ‘discovered’ by HP Device Manager before they can be used. There are four approaches to client discovery: • Through an HP Management Agent Broadcast (automatic) • Server-side discovery using IP walking • Discover Agent using DHCP Tag • Agent Configuration HP Management Agent Broadcast The HP Management Gateway will normally be able to detect most HP Management Agents.
Getting Started Walking with IP Range 2 Select the gateway in the Select Neoware Management Gatelist box, then select the Walking with IP Range option. way 3 Click Next to display the Discover by Range dialog. 4 IP scopes define set ranges where HP Device Manager will search for client agents. Select Use Preset IP Scope then select an IP Search Scope, or deselect the box and enter a Starting IP Address and an Ending IP Address. IP walking will search this range of addresses for a reply.
Getting Started Select an existing IP scope from the IP Walking Scopes list or click Add to create a new one. Enter a scope name to be used by HP Device Manager to refer to the new search scope, then click OK. Define the IP address range you want HP Device Manager to search for client agents by filling in the Starting IP Address and Ending IP Address. The IP address can be copied from another location and pasted here. Click Apply to save the settings, then OK to exit.
Getting Started Walking with IP List 2 Select the gateway in the Select Neoware Management Gateway list box, then select the Walking with IP List option. 3 Click Next to display the Discover by List dialog. 4 The IP addresses in the IP List can be customized according to your specific needs. Refer to the table below for descriptions of each button in the dialog. Table 3: Discover by List - Button Functions 48 Client Discovery Button Function Add Add a new IP address to the IP list.
Getting Started 5 Click on OK to search for agents or gateways. Once the search has finished, a report will show the clients detected by HP Device Manager. 6 Click Close to automatically add the successful IP addresses to the Device Pane. Discover by DHCP Tag An agent can automatically register with a gateway based on the content of a DHCP tag it receives during start-up. Add option 202 to DHCP server and set the value to " ".
Getting Started 3 Modify the gateway IP address in the second line. Please take the format of the following illustration as an example (where 192.168.0.106 is the IP address of the gateway). 4 Save your modifications and close this file. When rebooted, the agent will search for the gateway according to your specified IP address in the Agent.cfg file. Note 1: The agents in the NAT environment must be configured as described above.
Getting Started Adding Elements to the Repository This section describes how elements are added to the HP Management Repository so that they are available for applying to client devices. You must have configured an FTP Repository using the FTP Repository Wizard before you can add elements to it (refer to the section “Configuring the Repository” on page 39 for details).
Getting Started Importing an Element into the Repository 52 The following procedure describes how to import an element into the Repository. In this example we are importing a snapin which can be used to add Adobe Reader to NeoLinux 4 clients. 1 Copy the element to be imported to a temporary location on your local drive. (In this case the element is a snapin downloaded from the support section of the HP website.
Getting Started 3 In the Select an element type to display field, select the appropriate element option from the drop-down list. For this example we will be using a NeoLinux 4 snapin to install Adobe Acrobat Reader to NeoLinux 4 thin clients, so NL4 Snapins is selected. 4 Click the Add from local file to Server - Step 1 dialog.
Getting Started 5 Click the ... button in the Element Path box to browse to the directory containing the snapin you downloaded in step 1. Select the folder containing the snapin files (in our example it is Adobe_Acrobat_7.0.9-NL4.0.1-6002) then click Choose. The Relay FTP Repository field will display the name of the FTP Repository to use for relaying element files. You can change this if required. 6 Click Next to start copying the element files to the relay FTP Repository.
Getting Started The Repository Management dialog should now display the name of the element in the Elements on Server Repository field. 8 Select the name of the FTP Repository to which you want to transfer the element from the Elements on FTP Repository dropdown list box. 9 Select the element to transfer in the Elements on Server Repository field, then click the Upload button. Once the element has been transferred, it will be listed in both the Server Repository and FTP Repository fields.
Getting Started Now that the element is in the FTP Repository, it can be applied to client devices using a template.
HP Device Manager User Manual Using the HP Management Console CHAPTER 4 This chapter covers the main functions of the Console, including device management, task templates and task management. Menu Item Overview The following table provides a brief description of the functions of all the menu items available in the Management Console. Table 4: Management Console - Menu Items Menu Item Description File Import License Import a new license for Device Manager.
Using the HP Management Console Table 4: Management Console - Menu Items Menu Item Description View Edit Grouping Scheme Sort the device list using customized properties according to the actual requirements. See “Grouping Devices” on page 71 for more information. Tools Search Device Tree Search for a device in the Device Tree according to the IP address, host name and device IDs. This option is very useful in a network containing a large number of devices.
Using the HP Management Console Table 4: Management Console - Menu Items Menu Item Description Authentication Management Key Management - Manage the communication keys such as add, update, import and export options, etc. Gateway Access Control - Decide if a specified gateway is an authenticated gateway. If not, the gateway will be banned and cannot communicate with the Management Server.
Using the HP Management Console Table 4: Management Console - Menu Items Menu Item Description Power Management Reboot - Sends a command to reboot the selected device. Wake on LAN - Sends a command to the selected device to start it up. Shutdown - Sends a command to shut down the selected device. See “Power Management” on page 93 for more information.
Using the HP Management Console Table 4: Management Console - Menu Items Menu Item Description Export Export an XML template file into the currently selected template category. See “Importing & Exporting Task Templates” on page 97 for more information. Task Help Template Plugin Management Manage the plugin of the templates, such as import or uninstall plugin, etc. Pause Pause the selected task. Continue Continue the selected task. Resend Resend the selected task.
Using the HP Management Console Toolbar Overview The toolbar provides quick access to frequently used tools. This enables you to Reboot, Wake on LAN or Shutdown the currently selected device(s) in the device tree. Refer to the section “Power Management” on page 93 for details. This enables you to shadow the selected device. The Task Editor dialog will be displayed. Click OK to apply the shadowing task to the device. Refer to the section “Shadowing Devices” on page 91 for details.
Using the HP Management Console The following tools are available in the Template Pane: This will delete the currently selected template. You will be prompted to confirm the action before it is actually deleted. This will display the Merge Templates dialog enabling you to merge two or more File and Registry templates. Refer to the section “Merging File and Registry Templates” on page 130 for details.
Using the HP Management Console Device Management All thin clients that connect to the server are displayed in the Device Pane of the Management Console window. Selecting one of the OS tabs below the menu bar will display all of the clients of the chosen OS type in the Device Pane. Double-clicking an item in the Device Pane or clicking on a folder icon will expand the device list. Select one or more devices and then right-click to see a menu of applicable commands.
Using the HP Management Console Device Tree Icons On the Gateway tab, a G icon indicates a Management Gateway: A green G icon represents a gateway that is currently active. A greyed-out G icon represents a gateway that is currently down or disconnected. On the OS tabs, devices are represented by the following icons: A folder represents a number of devices that have been grouped together using the grouping schemes function.
Using the HP Management Console Displaying Device Properties To display the properties of a device: 1 Right-click on the device in the Device Pane. 2 Select Properties from the menu (or double-click any device) to display the Device Properties dialog. The Device Properties dialog displays the properties of the thin client devices that are connected to the server. The dialog lets you see different types of information.
Using the HP Management Console Click the Grouping tab to set grouping properties, which are used as grouping criteria. See “Changing Grouping Properties” on page 79 for information on how to rename these grouping properties. Note: To set the grouping properties, you can also right-click a device in the Task View and select Edit Device Properties in the menu. Deleting Devices To delete a device: 1 Right-click the device in the Device Pane. 2 Select Delete from the menu.
Using the HP Management Console Discovering Devices The Discover Devices option allows Device Manager to search a range of IP addresses for agents and gateways. To use Discover Devices: 1 Click on the Discover button in the Device Toolbar and select Discover Device in the menu opened. The Discover Device dialog will be displayed. 2 68 Discovering Devices Select the corresponding gateway in the Select Neoware Management Gateway drop-down menu, then select the Walking with IP Range option.
Using the HP Management Console 3 Click Next to display the Discover by Range dialog. 4 Check the Use Preset IP Scope box and select an IP Search Scope, or deselect the box and enter a Starting IP Address and an Ending IP Address. IP Walking will search this range of addresses for a reply. OR You can select the corresponding gateway in the Select Gateway drop-down menu, and then select the Walking with IP List option. Click Next to display the Discover by List dialog.
Using the HP Management Console In the Discover by List dialog, the IP addresses in the IP List can be customized according to your specific needs. See the following table for descriptions of each button in this dialog. Table 5: Discover by List - Button Functions 5 70 Discovering Devices Button Function Add Add a new IP address to the IP list. Delete Remove an existing IP address from the IP list. Import... Import a *.txt or *.csv file to the IP list. Export... Export the IP list as a *.
Using the HP Management Console Grouping Devices Grouping devices according to specified criteria makes it easier for administrators to manage them. Devices can be grouped automatically according to any of their properties, or manually assigned to groups in any way that is suitable for your requirements. Note that you can also pre-assign the group to which a device belongs from the device itself by editing its agent configuration settings.
Using the HP Management Console The Dynamic schema tab lists existing dynamic grouping schemes and enables you to create or edit a grouping scheme. Two schemes are supplied by default: _default scheme will group devices by gateway ID, whereas _no scheme will not group devices but just list every device managed by Device Manager. 72 2 To create a new dynamic grouping scheme, click Add. 3 Enter a name for the new grouping scheme then click OK.
Using the HP Management Console Table 6: Candidate Properties Properties Description Gateway ID Group by gateway ID. Subnet Address Group by subnet address. Device Status Group by status (on/off). Device Type Group by product type. Device Version Group by device version. Agent Version Group by agent version. Write Filter Enabled Group by EWF status. CPU Type Group by processor type. Time Zone Group by time zone. location (Extension Property 1) Customizable grouping property.
Using the HP Management Console 74 6 Click OK to create the new grouping scheme. 7 Click the Group by button in the Device Tree panel and select Dynamic Group. The new grouping scheme will be listed and available for selection. 8 Select the new grouping scheme to group all devices managed by Device Manager accordingly.
Using the HP Management Console Manual Grouping You can create grouping schemes in which you manually assign devices to groups in whatever way you require. Defining a Manual Grouping Scheme 1 Display the View menu from the Console’s menu bar, select Edit Grouping Schemes, then click on the Manual schema tab. The Manual schema tab lists existing manual grouping schemes and enables you to create or edit a grouping scheme.
Using the HP Management Console 4 Click Close. 5 Click the Group by button in the Device Tree panel and select Manual Group. The new grouping scheme will be listed and available for selection. 6 Select the new manual grouping scheme. Any organisational changes you now make to the devices and folders listed in the Device Tree panel will be saved to this grouping scheme.
Using the HP Management Console 7 To create a new folder in which to group devices, right-click in the Device Tree pane and select Manual Group > Add Folder from the pop-up menu. 8 Enter a name for the group folder then click OK. 9 You can now drag-and-drop the names of devices into this group folder within the Device Tree panel.
Using the HP Management Console Naming Grouping Properties Grouping properties are used to group devices into a customized order suitable for your organization’s network configuration. These groups provide simple management of devices over different departments or different locations. Each property name can be renamed as required. To rename grouping properties: 1 Display the Tools menu from the Console’s menu bar and select Configuration.
Using the HP Management Console Changing Grouping Properties Grouping properties can be set by entering them into the properties window for each device, or assigned by dragging and dropping devices between property groups. Setting grouping properties: 1 Right-click the device whose properties you wish to view. 2 Select the Grouping tab. 3 Edit the data in each field as required. 4 Click OK when done.
Using the HP Management Console Dragging and dropping devices: 1 Ensure that the device tree has at least one grouping property selected in the grouping scheme. 2 Click on a device, hold down the mouse button then drag the device to another group on the device tree. Note: Devices can only be dragged between groups of the same level on the device tree, and groups being dragged between must have a grouping property.
Using the HP Management Console Editing the Device Filter To edit the Device Filter: 1 Select Device Filter... from the View menu. 2 Click Add... to display the Set New Device Filter Name dialog. You can also click Delete and Edit... to remove or modify the existing Device Filters. 3 Enter a name for the new device filter (e.g. XPe) and click OK to display the Edit Device Filter dialog.
Using the HP Management Console 4 82 Click the browse button in the Edit Criteria section to open the Choose Criteria Key dialog.
Using the HP Management Console 5 In the Candidate Criteria Key List, select the criteria according to your needs. Click OK to return to the Edit Device Filter dialog. 6 Click the arrow button in the Edit Criteria section to select conditions in the drop-down menus. For example: Write Filter Status = Enabled. 7 Click Add to add it to the Criteria List below. You also can select one of the lists to modify or delete.
Using the HP Management Console 9 In the Device Filter Management dialog you can edit or remove the selected filter according to your requirements. 10 Click the Generate Device List... button to create the filtered device list. Now the administrator can use the device filters to manage the devices in the network.
Using the HP Management Console Filter Security You can limit the devices a user can see by assigning a filter to that user as his security filter. The procedure is as follows: 1 Display the Tools menu and select User Management.... 2 Select the name of the user on the Users tab, then click Edit. 3 Display the Filter tab. 4 Select the filter to use in the Enhanced Filter drop-down list. When you log on as that user you will see that only the devices allowed by the selected filter are displayed.
Using the HP Management Console Searching for a Device in the Device Tree You can quickly display a particular device in the Console’s device tree either by selecting Device > Search Device Tree from the menu bar, or by clicking the Search button in the toolbar. The Search Device dialog will be displayed. You can find a device either by entering its IP Address, Host Name, Device ID or Device Serial Number, as specified in the Find Device By field.
Using the HP Management Console Checking Network Connection Status You can check the network connection status of a device (i.e. whether it is connected to the network or not). 1 In the Device Pane, select one or more devices and right-click them to display a menu. 2 Select Check Connection Status. 3 Select the utility you want to use to check the connection status of the device.
Using the HP Management Console imum link counter. When the TTL on a packet reaches 0, the router is expected to return an ICMP Time Exceeded message to the source computer. A window displaying the network connection status of the device will appear. 4 88 Click Close.
Using the HP Management Console Printing Information About Devices & Tasks Printing Device Information To print information about any devices listed in the Console: 1 In the Device Pane, select the devices you want to print (CTRLclick and/or SHIFT-click them). 2 Click the Print icon in the toolbar to display the Print Device window. Information about all the selected devices is displayed in the window. 3 Either click Export to export the list to a *.csv file. Enter a name and click Save.
Using the HP Management Console OR Click Print Preview to print the device report. The Print Preview window opens. 4 Printing a Device Task Report 90 If you are satisfied with the preview, click the printer icon or display the File menu and select Print. Click OK if you accept the printing settings. To print information about tasks: 1 In the Device Pane, select one device ONLY. 2 Right-click on it and select Device Task Report from the menu.
Using the HP Management Console Shadowing Devices Shadowing enables you to connect to a remote thin client and view and control that client from the HP Management Console. This can be achieved either by using the _Shadow Device template available on the Operations tab, or by selecting from the pop-up menu when you right-click on a device as described below. To shadow a device: 1 Select a device or a group of devices in the Device Pane. 2 Right-click and select Shadow from the pop-up menu.
Using the HP Management Console Note: The session password of Shadow is the default password, which can be set in Configuration. To Open VNC Viewer for Shadowing: 1 Select a completed Shadow Device task in the Task Pane. 2 Right-click and select Open VNC Viewer for Shadowing, or display the Task menu and select Open VNC Viewer for Shadowing. The remote desktop of the client will be displayed in a separate window ready for your operations.
Using the HP Management Console Power Management The Management Console enables you to reboot, shutdown and wake a client remotely. This can be achieved either by using the templates available on the Operations tab, or by selecting from the popup menu when you right-click on a device as described below. Note: To wake a client, the Wake On LAN support of the client’s BIOS must be enabled. To shutdown, reboot, or wake a client: 1 2 Select a device from the Device Pane in the main Console window.
Using the HP Management Console Task Template Management HP Device Manager uses Task Templates as the vehicle of communication between the server and agents residing on thin client devices. A Task Template is an XML file that contains information about a task. XML is a standard data format that can be shared easily across applications and platforms - especially between those on separate operating systems that need to share data.
Using the HP Management Console • Imaging Used to push or pull flash-memory images of client devices. • Operations Used to perform various operations on a device such as reboot, shadow, shutdown and wake up. • Settings Used to change various settings on the device such as display, network, time and write filter. • Software Update Used to install or uninstall software components on client devices. • Template Sequence Used to define sequences in which tasks are performed.
Using the HP Management Console Adding a Template to Favorites To make it easier to locate templates that are used frequently, you can add them to the Favorites tab as follows: 1 Select a tab from the Template Pane. 2 Right-click on the name of the template in the tab. 3 Select Add to Favorites from the pop-up menu. A copy of the selected template is added to Favorites.
Using the HP Management Console Importing & Exporting Task Templates You can import or export Task Templates so they can be shared between HP Device Manager systems. To import an XML file as a Task Template: 1 Select the Product Type tab and the Category tab into which you want to import the template. 2 Display the Template menu from the menu bar and select Import. The Open dialog will be displayed. 3 Select the XML file that you want to import. 4 Click Select Import Files.
Using the HP Management Console Task Management All the tasks that have been sent are monitored and the results are displayed in the Task Pane. The Task Pane lists all the tasks that have been sent to devices. The task list consists of six columns: • Task Name Indicates how many devices that task was assigned to. • Status Indicates the status of the task in a particular device. • Error Code If the status is waiting and the server is retrying to send the task, this indicates what the problem was.
Using the HP Management Console Success The task was executed successfully by the device. Sending The console has sent the task to the device and is waiting for a reply. Failed / Timeout The task has failed or timed out. (If the task is not complete after finite time, the status of the task will be displayed as Timeout. The error code of the status is 0.) Ready The task is executed and waiting for the user’s operation. Paused The task has been paused.
Using the HP Management Console 2 100 Task Management The Task Editor dialog will be displayed. This enables you to make changes to the template and specify how and when the task is to be performed.
Using the HP Management Console 3 The Content tab allows you to change the properties of the task as desired. (See “Creating & Editing Task Templates” on page 95 for details.) 4 Select the Schedule & Batch Control tab and specify when and how the task is to be performed. If you do not select the Schedule Task option and specify a time, the task will be sent to the device as soon as you click the OK button. 5 Click OK to apply the task to the device.
Using the HP Management Console Displaying Task Properties 102 To display the properties of a task: 1 In the Task Pane, click the + box next to the Task Name to list the devices that the task is assigned to. 2 Right-click a device and select View Task Contents in the popup menu. A Task Contents window will be displayed showing detailed information about the assigned task.
Using the HP Management Console Configuring Task Parameters Select Tools > Configuration from the Console’s menu bar to open the Configuration Management dialog, then click the Task Parameters option in the option tree pane to expand it. The Task Parameters option consists of two sub-options: Valid Time and Timeout and Write Filter Policy Setting. These are described in the following sections.
Using the HP Management Console Set the amount, in devices, for each category: General Batch Amount, PXE, Batch Amount and FTP Batch Amount. Check the Exclude Working Hours option box to input the start and end time of working hours. Clicking Restore defaults will reset the timeout settings to their defaults and set the working hours to 9.00 start and 17.00 end.. 3 Click Apply to save the new settings. 4 Click OK to exit.
Using the HP Management Console Pausing Tasks 3 Click Apply to save the new settings. 4 Click OK to exit. To pause a waiting task: 1 Select a waiting task in the Task Pane. 2 Right-click and select Pause from the pop-up menu. The status of the waiting task will be changed to Paused.
Using the HP Management Console Note: This operation only is available for waiting tasks. Continuing Tasks To continue a paused task: 1 Select a paused task in the Task Pane. 2 Right-click and select Continue from the pop-up menu. The status of the paused task will be changed to Waiting. Note: Only paused tasks (tasks that have not been sent) can be continued. Resending Tasks 106 If a task has finished, you can resend the task to the device. 1 Select the finished task in the Task Pane.
Using the HP Management Console Deleting Tasks To delete a selected task, right-click the task and select Delete from the pop-up menu. If you select Delete All, all the tasks in the Task Pane will be deleted. If you select Delete All Finished, all finished tasks will be removed from the Task Pane. Warning: Deleting a task that is in progress may damage the OS image! For example, updating and upgrading tasks, pushing imaging tasks, and so on.
Using the HP Management Console Opening VNC Viewer for Shadowing You can open a VNC Viewer for shadowing a device by right-clicking a ready or finished shadowing task and selecting Open VNC Viewer for Shadowing from the pop-up menu. Opening a Result Template Right-click a ready task and select Open Results Template from the menu to open the results of some tasks such as Get Registry, Get Connection Configuration and so on.
Using the HP Management Console Device Status Tools HP Device Manager has two integrated tools that monitor and record the performance of the devices: Status Walker and Status Snapshot. Status Walker The Status Walker tool makes a list of all the IPs available and walks to them; it brings back their status information and displays it. This status report is made in real time. The information is stored in a database placed on the server. Note: The Status Walker option is only available for Windows gateways.
Using the HP Management Console 3 Select the name of the scope to use in the Walk the Scope dropdown menu, or select Edit... to define a new scope. Selecting Edit... will display the Scope Management dialog which enables you to add, edit or remove scopes.. Click the Add button and enter a name for the new scope.
Using the HP Management Console Click OK to display the Scope Editor dialog. Specify the IP address range in the Current Item fields, then click Add to add it to the list box on the left. Click OK when you have finished defining scopes. Click Close in the Scope Manager dialog to return to the Schedule Editor. The scope(s) you defined will be listed in the Walk the scope field ready for selection. 4 Select the Gateway to use. 5 Use the Schedule options to specify the time and frequency of the task.
Using the HP Management Console Selecting a Finished walking task then clicking the View button will display the status of devices found.
Using the HP Management Console Configuring the Status Walker You can configure the Status Walker to suit your requirements as follows: 1 Select Tools > Configuration from the Console’s menu bar to open the Configuration Management window. 2 Select the Status Walker Configuration item in the left-hand tree pane. Note: You can display a short description of each option by clicking in the option field. 3 Enter a value for the Walking Group Size. 4 Define a value for Walking Timeout.
Using the HP Management Console Status Snapshot 114 The Status Snapshot tool takes a snapshot of the network, that is, it creates a report of the devices’ status and stores it on the server to be displayed when the tool is opened. This tool does not work in real time. The Status Snapshot settings allow the administrator to schedule the walk and set the frequency. 1 Display the Tools menu from the Console’s menu bar and select Status Snapshot. The Status Snapshot dialog will be displayed.
Using the HP Management Console 3 Schedule the status snapshot task by specifying its Frequency and the Start Time. 4 Click OK. 5 Click Close. The results of the scheduled status snapshot tasks will be displayed in the Status Snapshot Tasks pane at the bottom of the Status Snapshot dialog.
Using the HP Management Console Selecting a Finished status snapshot task then clicking the View button will display information about the devices found.
HP Device Manager User Manual CHAPTER 5 Common Tasks This chapter describes how to use the Management Console to change device settings, copy files and execute commands. Performing a Task In order to perform a task on a remote device you must first define a template which provides the instructions to be executed or new settings, then apply that template to the device. The basic procedure is described below.
Common Tasks 118 4 The Task Editor dialog will be displayed. Select the Schedule & Batch Control tab and specify when and how the task defined in the template is to be performed. If you do not select the Schedule Task option and specify a time, the task will be applied to the device as soon as you click the OK button. 5 Click OK to apply the task to the device.
Common Tasks Changing Connection Settings HP thin client devices are designed to access servers or applications through pre-defined ICA, RDP, terminal emulation or Web browser connections. HP Device Manager enables you to copy these predefined connection settings from one thin client to others of the same model and operating system type.
Common Tasks 120 6 Click the Save as... button, enter a name for this template then click OK. 7 Drag and drop the template on the name of the device with the correct connections in the device tree. The Task Editor will be displayed.
Common Tasks 8 Click OK to apply the task to the client device. 9 The connection settings will be copied from the device and stored in a new template which will appear in the Templates Pane with the name you specified in step 5. 10 You can now drag and drop this new template on devices in the device tree to apply the connection settings to them.
Common Tasks Changing Device Settings The setup configuration of a device can be changed using templates listed on the Settings tab in the Template Pane. The following sections provide an overview of each template. Configuring Network Settings 1 Select the Settings tab in the Template Pane. 2 Double-click the _Network Settings template to display the Template Editor. 3 Enter the network settings as required. Note: If DHCP is enabled (default), the device will not use static IP information.
Common Tasks 4 Click Save As... to save the template with a new name. 5 Drag and drop the template on the device(s) you want to configure. Note: Because changes made to device properties can be applied to more than one device at a time, some settings are not available if more than one device is selected. These include the static IP information and device hostname - settings that must be unique to each device. Configuring Display Settings 1 Select the Settings tab in the Template Pane.
Common Tasks 5 Drag and drop the template on the device(s) you want to configure. Note: The Color Depth option is only available for XPe OS devices. Configuring Time Settings 124 1 Select the Settings tab in the Template Pane. 2 Double-click the _Time Settings template to display the Template Editor. 3 Specify the time settings you require. 4 Click Save as... to save the template with a new name. 5 Drag and drop the template on the device(s) you want to configure.
Common Tasks Configuring Write Filter Settings Note: Write Filter settings are only applicable to XPe OS devices. 1 Select the Settings tab in the Template Pane. 2 Double-click the _Write Filter Settings template to display the Template Editor. 3 Select the drive to configure in the Drive List box. You can add one or more drives to the list by clicking the Add Drive button to display the Select a Drive dialog.
Common Tasks Select a drive letter from the Drives List then click Add to add it to the Added Drives list. Click OK to add the drives. 126 4 Set the Boot Command to either Enable to set the Write Filter, Disable to remove the Write Filter, or N/A (No change) to keep the current state for the selected drive. 5 Click Save as... to save the template with a new name. 6 Drag and drop the template on the XPe OS device(s) you want to configure.
Common Tasks Using File and Registry Templates The _File and Registry template is generic in that it consists of a customizable combination of copying files, deleting files, registry changes, running operating-system commands and pauses. Customizing this template involves adding, deleting and re-arranging a variety of sub-tasks. 1 Select the File and Registry tab in the Template Pane. 2 Double-click the _File and Registry template to display the Template Editor.
Common Tasks 4 After modifying the template, click Save as to save the template for later use. Table 7: File and Registry Template Sub-Tasks Sub-Task Item Description Copy Files FTP Server Select an FTP repository to use. Upload Upload files from the client device to the selected FTP repository. Download Download files from the selected FTP repository to the client device. File Path On Console The path to the files to be copied. File Name The name of the files to be copied.
Common Tasks Table 7: File and Registry Template Sub-Tasks Sub-Task Command Item Description Action (Registry settings) The action to be applied to the registry table. Set to add to add a key, or delete key to delete a key. Type (Registry settings) The type of registry key value. Value Name (Registry settings) Specify a name for the registry key. Double-click on this field to edit it. Value Data (Registry settings) Specify the data to add to the registry key value.
Common Tasks Table 7: File and Registry Template Sub-Tasks Merging File and Registry Templates 130 Sub-Task Item Description Pause Hours, Minutes, Seconds The duration of time to pause processing of the template, often in order to wait for certain events, for example a system restart. Two or more File and Registry templates can be merged together to form a new File and Registry template with the combined sub-tasks of all of them.
Common Tasks Copying Files You can copy files from a device to the FTP Repository, or download files from the console to a device through the FTP Repository. Both are achieved using the _File and Registry template. 1 Select the File and Registry tab in the Template Pane. 2 Double-click the _File and Registry template to display the Template Editor. 3 Click the Add button and select Copy Files.
Common Tasks 4 Click OK. 5 Select the FTP Repository to use from the list box. 6 Select the Direction of the copy files task: Upload files from device to FTP Repository, or Download files from console to device through the FTP Repository. 7 Specify the Files to be copied by clicking in the fields and entering the relevant information. Additional lines can be added by clicking the Add button. The File Name field supports the use of the wildcards * and ?.
Common Tasks c:\abc\* c:\abc\ c:\abc all mean the same thing, that is, all the files under directory c:\abc\. a* means all the files that start with the letter a. *a means all the files that end with the letter a. If Copy Recursively is set to Yes, both files and sub-directories matching the wildcard pattern defined in the File Name field will be copied. If No is selected, only files in the given path will be copied, but not sub-directories.
Common Tasks Remote Command Execution HP Device Manager can remotely execute commands on a device using File and Registry templates. In this context, a command is anything executable on the device’s operating system. It can be applications, DOS batch files, Windows scripts, etc. You can enter any command, however it is recommended that these commands are tested on a client device first. Note: DOS commands cannot be executed directly on a Windows XP Embedded OS.
Common Tasks 3 Click the Add button and select Command. 4 Click OK. 5 Specify the command to be executed by clicking in the Comcolumn and entering the appropriate information. mand 6 In the Execute After Reboot column, select Yes if the device should reboot before executing the command you specify. Select No if you want the command to execute without the need to reboot the device.
Common Tasks 7 In the Wait column, select Yes if the given command has to wait for the previous command to finish before processing, or set to No for simultaneous execution of commands. 8 If you want to specify more commands, click Add to continue. 9 Click OK when you have finished. 10 Click Save As... to save the template under a new name. 11 Drag and drop the template on the devices where you want the commands to run.
HP Device Manager User Manual CHAPTER 6 Advanced Tasks This chapter describes how to use snapins, images, change registry settings, install XPe software components, and set the agent mode. Snapins Introduction All of HP’s thin client operating systems utilize real filesystems in Flash disk memory instead of monolithic Flash images. They also use registry-based configuration mechanisms.
Advanced Tasks Applying a Snapin to a Thin Client 1 2 Download the required snapin from the support section of the HP website to a temporary location on your local drive. Run the HP Management Console and select Tools > Repository from the menu bar. Management The Repository Management dialog will be displayed.
Advanced Tasks 3 In the Select an element type to display field, select the appropriate Snapins option from the drop-down list. For this example we will be using a NeoLinux 4 snapin to install Adobe Acrobat Reader to NeoLinux 4 thin clients, so NL4 Snapins is selected. 4 Click the Add from local file button to display the Add Element to Server - Step 1 dialog.
Advanced Tasks 5 Click the ... button in the Element Path box to browse to the directory containing the snapin you downloaded in step 1. Select the folder containing the snapin files (in our example it is Adobe_Acrobat_7.0.9-NL4.0.1-6002) then click Choose. The Relay FTP Repository field will display the name of the FTP Repository to use for relaying files. You can change this if required. 6 Click Next to start copying the snapin files to the relay FTP Repository.
Advanced Tasks The Repository Management dialog should now display the name of the snapin in the Elements on Server Repository field. 8 Select the name of the FTP Repository to which you want to transfer the snapin from the Elements on FTP Repository dropdown list box. 9 Select the snapin to transfer in the Elements on Server Repository field, then click the Upload button. Once the snapin has been transferred, it will be listed in both the Server Repository and FTP Repository fields.
Advanced Tasks Now that the snapin is in the FTP Repository, it can be applied to client devices using a template. 10 Click Close to exit Repository Management. 11 Click on the OS tab for the operating system supported by the snapin. In our example it is the NeoLinux 4 OS tab. 12 In the Task Templates pane, click the Software Update tab then double-click on the _Snapin template to display the Template Editor.
Advanced Tasks 14 Select the name of the snapin in the Snapin list box. The Action field will then display actions which can be performed using the snapin. In this case the only action is Install. Note: If the snapin is not displayed in the Snapin field, check that you are displaying the Task Templates pane in the correct OS tab (NeoLinux 4 in our example). 15 Click the Save as... button and save the template using a name that enables you to easily identify what it does.
Advanced Tasks The Task Templates pane will now display the new snapin template in the Software Update tab. 16 To apply the snapin to one or more thin client devices, select the name of the snapin template then drag and drop it on the name of the device(s) in the device tree panel. The Task Editor dialog will be displayed. 17 If you want the snapin to be applied to the thin client(s) immedi- ately, click OK.
Advanced Tasks Images Introduction HP Device Manager can read and write images to and from supported clients. An image file (.img) is a binary file containing all the data on a thin client’s flash storage. HP Device Manager manages images through the Repository Management tool, which also provides utilities to verify image integrity. The Imaging templates for each OS tab provide various means of reading and writing images depending on whether or not a PXE Server is being used.
Advanced Tasks Transferring Image Files Between Repositories An image file must be stored in an FTP Repository in order for it to be applied to clients using a template. Image files are initially placed either in the Server Repository if they were imported, or in a specific FTP Repository if created using a template. You can transfer image files between repositories using the Upload and Download buttons in the Repository Management dialog.
Advanced Tasks Pulling a PXE You can pull (copy) a PXE image from any client managed by HP Image From a Client Device Manager and store it as a .img file in the Repository so that it can be pushed (written) to other clients. This is achieved using the _PXE Imaging template. To pull a PXE image from a device: 1 Make sure the BIOS settings of the client device from which you want to pull an image are as described in the section “Client BIOS Settings for PXE” on page 146.
Advanced Tasks 6 Enter a name for the PXE Image so that you can easily identify it once it is stored in the FTP Repository. 7 If you need to overwrite any files that already exist in the FTP Repository, select Overwrite old files on FTP Repository. 8 Click the Save as... button, enter a name for this template, then click OK. The template will be created and listed in the Task Templates pane ready for you to apply to devices.
Advanced Tasks 10 Click OK to apply the task to the device. When the HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15 seconds. The client will shutdown then start-up in DOS mode and run the utility which copies the contents of the flash storage to an .img file in the FTP Repository. Note that this may take several minutes. The progress of the image creation task will be indicated in the Tasks pane of the Console.
Advanced Tasks Pushing a PXE Image to a Client You can push (write) a PXE image stored in an FTP Repository to any client managed by HP Device Manager, as long as it contains enough Flash storage. This is achieved using the _PXE Imaging template. To push a PXE image to a device: 150 Images 1 Make sure the BIOS settings of the client device to which you want to push an image are as described in the section “Client BIOS Settings for PXE” on page 146.
Advanced Tasks 6 Enter the name of the PXE image to push to the client in the PXE field. Image Name Note: The PXE Image Name field will only list the names of PXE images if the image files have been transferred from the FTP Repository to the Server Repository using the Repository Management tool. However, you can manually enter the name of the image file in this field if it is not in the Server Repository, as long as it is present in the FTP Repository you have selected in the template. 7 Click Save as.
Advanced Tasks 9 Click OK to apply the task to the device. When the HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15 seconds. The client will shutdown then start-up in DOS mode and run the utility which copies the image file from the FTP Repository to its flash storage. Note that this may take some time. The progress of the task will be indicated in the Tasks pane of the Console.
Advanced Tasks Cloning an XPe Image The _Clone XPe Image template enables you to clone the image of an XPe device and either store the image for backup or apply it to other XPe devices of the same model type and identical flash storage size. This template does not use a PXE Server. To clone an XPe image: 1 2 Select the Imaging tab in the Task Templates pane then doubleclick on the _Clone XPe Image template.
Advanced Tasks 6 Click the Save as... button, enter a name for this template, then click OK. A new template will appear in the Task Templates pane. 7 154 Images Drag and drop this template on the XPe device whose image you want to clone in the Device Tree. The Task Editor dialog will be displayed.
Advanced Tasks 8 Click OK to apply the task to the device immediately. When the HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15 seconds. The client will shutdown then start-up in DOS mode and run the clone utility which copies the contents of the flash storage to an .img file on the FTP Repository. The last line on the client display will indicate progress in percentage completed.
Advanced Tasks The cloned XPe image file will also be listed in Repository Management ready for use in other templates. Select NeoXPe Images as the element type, then select the FTP Repository where it is stored.
Advanced Tasks Updating Images The _Update Image template on each OS tab enables you to apply images to devices without using a PXE Server. To update the image on one or more devices: 1 In the Management Console, display the OS tab containing the name of the client(s) to be updated with the new image in the Device Tree. 2 Select the Imaging tab in the Task Templates pane, then double click on the _Update Image template to display the Template Editor.
Advanced Tasks However, you can manually enter the name of the image file in this field if it is not in the Server Repository, as long as it is present in the FTP Repository you have selected in the template. The Image Information box below will provide details of the OS build version and image size for the image whose name is currently displayed in the Image Name field. 158 Images 5 Click the Save as... button to save the template with a new name.
Advanced Tasks Changing Registry Settings HP Device Manager can add, delete and change registry keys and their values on thin client devices using File and Registry templates. Additionally, the existing settings can be cloned from a device using the Get Registry template and then modified. Getting Registry Settings HP Device Manager can clone the system registry of a thin client device.
Advanced Tasks 3 Click the Add button and enter the name of the registry node from which you want to retrieve settings (e.g. desktop for desktop settings), then click OK. The name of the new node will appear on the Registry tab of the Template Editor. 160 4 In the Save result as template field, enter a name for the template which will be created to store the result. 5 Click Save as... and enter a name which indicates the purpose of this template (get desktop settings).
Advanced Tasks 6 Click OK and plates pane. the new template will appear in the Task Tem- 7 Drag and drop this template on the device in the Device Tree from which you want to get registry settings. The Task Editor dialog will be displayed.
Advanced Tasks 8 Click OK to apply the task to the device immediately. The registry settings will be retrieved from the device and stored in a new template in the Task Templates pane. Its name will be the one which you specified in step 4.
Advanced Tasks Editing Registry Settings 1 Select the File and Registry tab in the Template Pane. 2 If you are editing a previously generated _Get Registry task result template, double-click the name of that template, then double-click Registry in the Sub-Task box. If you need to create a new template, double-click the _File and Registry template to display the Template Editor, then click the Add button. Select Registry in the Sub-Task Chooser, then click OK.
Advanced Tasks 3 The Configure Registry Sub-Task dialog will be displayed enabling you to edit registry settings. You can edit the contents of the Registry Tree using the four buttons at the bottom of the box. Add Key enables you to add a new key under the currently selected item. Add Value enables you to add a value to the selected key. Rename enables you to rename the selected item. Delete enables you to remove the selected item.
Advanced Tasks Action Indicates the action to be applied to the registry table: add or delete a key. Click in the field to change the current setting. Type Indicates the type of registry key value. Value Name Displays the name of the registry key. Doubleclick in this field to edit it. Value Data Displays the data for the registry key value. Double-click in this field to edit it. The Action to Perform options determine whether the key is added or deleted.
Advanced Tasks Installing an XPe Software Component Software components for XPe devices must be transferred to an FTP Repository using Repository Management before they can be distributed to client devices. Transferring an XPe Software Component to the FTP Repository 166 1 Download and unzip the XPe software components to a local drive. 2 Select Tools > Repository Management from the Console’s menu bar.
Advanced Tasks 5 Enter the path of the software component you wish to add. 6 Select a Relay FTP Repository in order to transfer the files to the Server Repository. The relay FTP Repository will receive the files from the Console, and temporarily hold them until they are automatically transferred to the Server Repository. 7 Click Next to start copying the files to the relay FTP Repository. A message box will be displayed once the files have been successfully uploaded to the relay FTP Repository.
Advanced Tasks The Repository Management dialog should now display the name of the software component in the Elements on Server Repository field. 9 Select the FTP Repository where you want the new software component to be stored. 10 Select the software component then click Upload to upload it to the FTP Repository. Note: The username selected for the FTP server profile must have write permission for the target folder.
Advanced Tasks Installing an XPe Software Component on Client Devices Software components can be installed on client devices once they have been uploaded to the FTP Repository. Note: The procedure for installing software components discussed in this section is only applicable to Windows XPe clients. To install a software component: 1 Select the Software Update tab from the Template Pane. 2 Double click _Software Component template to display the Template Editor dialog.
Advanced Tasks Performing a Persistent Write Operation on NeoLinux 4.x Devices NeoLinux 4.x devices use three related file systems which are mounted as follows: / /writable /.fs/org Normally a user will perform all work under / or /writable, which are mounted as readable and writable when the system starts up. The file system of /writable is used for storing persistent data, where files can be created, modified or removed, and the changes will not be lost when the device reboots or shuts down.
Advanced Tasks The following procedure describes how to change the directory of a NeoLinux 4.x device to /.fs/org and mount it as writable in order to perform commands: 1 With the NeoLinux 4 tab displayed, select the File and Registry tab in the Template Pane. 2 Double-click the _File and Registry template to display the Template Editor. 3 Click the Add button and select Command. 4 Click OK to display the Execute Command Sub-Task dialog. Performing a Persistent Write Operation on NeoLinux 4.
Advanced Tasks 5 Check the chroot /.fs/org check box at the bottom of the dialog in order to change the root directory to /.fs/org. The Mount to writable option will then be available. Check this box as well. Any commands you specify in this dialog will now be directed to /.fs/org which will be mounted as writable. 172 6 Specify the command(s) to execute, then click OK when you have finished. 7 Select the Reboot after all subtask finished option. 8 Click Save As...
Advanced Tasks Adding Devices Using MAC Addresses Devices that are not working and need a new image, or that otherwise have not been found by HP Device Manager, can be added to the console using their MAC address. However, devices added to the console in this manner cannot be fully managed by HP Device Manager until the agent on the device reports to the HP Management Server properly. The primary use of this feature is if the device is not working and needs a new image.
Advanced Tasks 2 Enter the MAC Address of the device to be added. 3 Select the Management Gateway that will connect with the device from the Neoware Management Gateway ID drop-down list. 4 Click OK to add the device. A new device will appear in the device tree with the name deviceX, where X is a number. This device will appear as powered-off, but you can still interact with the device.
Advanced Tasks Configuring Agents The Agent templates enable you to set agent parameters and update the agent version. Setting Agent Parameters The _Configure Agent template enables you to specify how often it pulls tasks from the Management Gateway, set the delay scope, and specify the type of log information that will be generated. 1 Double-click the _Configure Agent template on the Agent tab of the Template Pane. 2 Select the Pull Interval from the list. 3 Select the Delay Scope from the list.
Advanced Tasks Updating the Agent Version 176 The _Update Agent template enables you to apply the latest version of the Agent file to client devices. Agent update files must be added to an FTP Repository using Repository Management before they can be applied to client devices. 1 Double-click the _Update Agent template on the Agent tab of the Template Pane. 2 Specify the location of the Agent update files by selecting from the FTP Repository list.
HP Device Manager User Manual CHAPTER 7 Configuration Management This chapter explains the administration of the console, working with users, advanced server configuration, and licensing. User Management Each user account can have customized permissions, according to their level of need. These are assigned through the user groups system. Working With Users To add users: 1 Display the Tools menu from the Console’s menu bar and select User Management.
Configuration Management 2 Click Add to add a new user. The Create New User dialog will be displayed. 3 Enter a Username for the new user and specify a Password. Click OK to create the new user. 4 Refer to the instructions below in order to add the new user to a user group. Note that the user must be added to a group before it has any permissions to use HP Device Manager. This user name can be used to log in to the console the next time the console starts.
Configuration Management 3 Click Add to add the user to a new group, or Delete to remove the user from the selected group. To change a user’s password: 1 In the User Management dialog, right-click on the name of the user whose password needs to be changed. 2 Select Change Password from the pop-up menu. 3 Enter the New Password for the user, then re-enter it in the Confirm Password field. 4 Click OK to finish.
Configuration Management Working With Groups Groups can be used to control user permissions in HP Device Manager. To add a group: 1 Display the Tools menu from the Console’s menu bar and select User Management. Select the Groups tab. 2 Click Add to add a new group. This group can now be assigned a set of permissions, and then users can be assigned to this group. To assign permissions to groups: 180 1 In the All Groups list, right-click the group you wish to modify.
Configuration Management 4 Select the permissions you wish to assign to the group. 5 Click OK to finish. To assign users to groups: 1 Right-click the group you wish to modify in the Groups tab of the User Management dialog. 2 Select Properties in the pop-up menu. 3 Select the Users tab.
Configuration Management 4 Use the Add and Delete buttons to modify the members of this group. 5 Click OK to finish. To delete a group: 182 1 Select the name of the group to be deleted in the All Groups list on the Groups tab. 2 Click the Delete button then Yes to confirm that you want to delete the selected group from the list.
Configuration Management FTP Repositories Configuring an FTP Repository 1 Select Tools > Configuration from the Console’s menu bar. 2 In the Configuration Management dialog, itories item in the left-hand tree pane. 3 Different server profiles can be used to access different FTP servers or different parts or accounts of the same FTP server. Click Add to configure a new server. 4 Enter a repository name to be used by HP Device Manager to refer to the new repository, then click OK.
Configuration Management 5 Fill in the Server Address, Username, Password and Path settings. For example: Server Address: 192.168.88.7 (FTP server IP address) Username: john Password: dev1234 (input will appear hidden) Path: ./ndm Note: You need to have write permissions for the given path. The files will be stored at /home/john/ndm/ where /home/john is the default login directory of user john.
Configuration Management Importing a Repository 1 Select Tools > Configuration from the Console’s menu bar. 2 In the Configuration Management dialog, select the FTP Repositories item in the left-hand tree pane. 3 Click Import... 4 Browse to the location where the FTP Repository you want to import is located. 5 Click Import FTP Repositories. Note: The first FTP Repository imported will become the default FTP Repository unless another has already been defined as such.
Configuration Management FTP Mappings The FTP Mappings tool automatically maps each and every client device to the nearest and most convenient FTP server. This allows the administrator to send tasks to a large number of agents, and have the device connect automatically to an FTP server to find the information or applications it may need to perform the task.
Configuration Management • Green Uses a static FTP server specified by the administrator. Note: An administrator can change the FTP settings of a device or a subnet at any time. The administrator can also change the default FTP server and that will affect all the devices that use this option. Note: HP Device Manager will automatically map any new device added to the network.
Configuration Management • Red Uses a default FTP server, usually a server with highest broadband. The default FTP server can be changed at any time, so that the subnets assigned “default FTP” would connect to the new FTP server. • Green Uses an FTP server specified by the administrator. For subnets where this is the case, the administrator can change their FTP settings to automatic mapping or default.
Configuration Management On both the Device FTP Mapping and the Subnet FTP Mapping tabs, click Filter to display a dialog which enables you to filter the listing in various ways. Choose one of the filtering options then click OK.
Configuration Management Grouping Property Name Grouping properties can be used in grouping schemes for grouping devices. 190 1 Select Tools > Configuration from the Console’s menu bar. 2 In the Configuration Management dialog, select the Grouping Property Name item in the left-hand tree pane. 3 Enter the name of the grouping property in the relevant Grouping Property Name field. 4 Click OK when you have finished.
Configuration Management Task Parameters You can set task parameters by selecting Tools > Configuration from the Console’s menu bar to display the Configuration Management dialog, then expanding the Task Parameters item in the left-hand tree pane. The Task Parameters item consists of two sub-items: Valid Time and Timeout and Write Filter Policy Setting. These are described in the following sections.
Configuration Management 2 Set the time, in minutes, for each category: Valid Time, General Timeout, General Batch Interval, PXE Batch Interval and FTP Batch Interval. Set the amount, in devices, for each category: General Batch and FTP Batch Amount. Amount, PXE, Batch Amount Check the Exclude Working Hours option box to input the start and end time of working hours. Clicking Restore defaults will reset the timeout settings to their defaults and set the working hours to 9.00 start and 17.00 end.
Configuration Management Task Settings You can specify general task settings by selecting Tools > Configuration from the Console’s menu bar to display the Configuration Management dialog, then selecting the Task Settings item in the left-hand tree pane. The PXE Image option enables you to show progress information for PXE image tasks. The VNC Access Password fields enable you to specify a password that must be supplied to enable shadowing. Note that these fields cannot be blank.
Configuration Management Status Walker Configuration The Status Walker configuration options enable you to specify the walking group size, timeout and retry times, and specify the user name and password for three telnet configurations. Select Tools > Configuration from the Console’s menu bar to display the Configuration Management dialog, then select the Status Walker Configuration item in the left-hand tree pane.
Configuration Management Licensing A license file contains information for the maximum number of clients your HP Management Server can support concurrently and the expiration date for the license. If more clients need to be supported and the number is over the maximum in the license file, HP can be contacted for another license file. Once this file has been obtained it must be imported into HP Device Manager. The HP Management Server icon in the Windows Systray will turn red if the license expires.
Configuration Management Authentication Management Since the HP Management Server can discover and manage all HP Device Manager gateways and agents on the network, a security problem may occur due to the improper usage of the Management Server. To overcome this, HP Device Manager provides an authentication capability for the gateways and the agents to recognize a secure Management Server. There are two tools for providing authentication: Key Management and Gateway Access Control.
Configuration Management 3 Click the Update Current Key... button to display the Update dialog. Key 4 Enter the new Password (i.e. the Authentication Key) and specify the Expire Interval (number of days). 5 Click the OK button.
Configuration Management Note: Expire Interval is the time that the password (Key) keeps valid. If an agent cannot contact a gateway for key information before a specified time (Expiration Interval), the Key will expire, (i.e., no longer in use) and the agent will revert to its initial key.
Configuration Management 4 In the Create KeyStore Password dialog, enter a KeyStore Password and confirm the password in the Re-enter Password field. 5 Click the OK button. To import Authentication Key(s): 1 Click the Import Key(s) button in the Key Management window to display the Import dialog. 2 Browse for the exported *.ks file, then click the Import button. 3 The system will prompt you to enter the KeyStore password.
Configuration Management 4 Enter the KeyStore Password then click the OK button. Viewing the Key Update Log To view the Key Update Log, click the View Update Log... button in the Key Management window. In the Key Update Log List you can view all the log times and events. You can remove all the logs by clicking the Clear All Logs button.
Configuration Management Gateway Access Control The Management Server will maintain the acknowledge status of a gateway which is specified by the user from the Management Console. When a gateway is discovered by the Management Server, the gateway is set as Unknown status. The Management Server will not establish any connection with a gateway nor receive any messages sent by the banned gateway unless the gateway is acknowledged.
Configuration Management Note: If the Manually control Gateway access option is unchecked, the gateway with the Unknown status is regarded as Acknowledged. When this option is selected, the gateway with the Unknown status is regarded as Banned and you need to configure the status of the gateway manually. Report Management Adding a Report Template 202 To add a report template: 1 Select Tools > Report Management from the Console’s menu bar to display the Report Management window.
Configuration Management 3 Click OK to open the Edit Report Template window. In the Edit Criteria field, click the ... button to open the Choose Criteria Key window. Select a criteria key in the Candidate Criteria Key List. After you have made the selection, click OK to return to the Edit Report Template window.
Configuration Management 4 In the Edit Criteria field, select or enter the criteria conditions in the two drop-down lists. Click Add to add the criteria into the Criteria List below, or you can select an existing criteria then click Update to renew the restricted condition.
Configuration Management Note: The Report Template can contain several criteria and each criteria could have one of two kinds of relationships: Satisfy All Criteria or Satisfy Any Criteria. So you can select either of them to generate reports. 5 Click Generate Reports to generate the report according to the current criteria, or click Save to add these criteria to the named template. Note: The modified criteria will not be saved in the template after generating a report.
Configuration Management Importing a Report Plug-in File To import a report plug-in file: 1 Click Import in the Report Management window, then select a plug-in file (*.jar). 2 Click Import Plug-in File to import the file and return to the Report Management window. A new report type is added to the Report Types list. You can remove a report type from the list by selecting it then clicking the Delete button. You will be prompted to confirm that you want to delete it.
Configuration Management Note: The imported report types can be deleted only if there is no template belonging to the reported type. Generating a Report Using a Report Template To generate report using a report template: 1 In the Report Management window, select a report type from the Report Types list and all the report templates belong to the selected type will be displayed in the Report Templates list.
Configuration Management 3 208 Report Management Click Generate Report to preview the report.
Configuration Management Alias Management Device Version Alias To add a device version alias: 1 Select Tools > Alias Management from the Console’s menu bar to display the Alias Management window. 2 If necessary, click on the Device Version Alias tab to open the corresponding panel. 3 Click the Add... button to display the Add Device Version Alias dialog, in which you can add a new record. 4 Enter the device version and alias, then click OK.
Configuration Management To edit an existing device version alias, you need to select a record in the Device Version Alias panel then click the Edit button. In the Edit Device Version Alias dialog, change the alias then click to save your modifications. OK If you want to remove a record from the Device Version Alias panel, just select a record and click the Delete button.
Configuration Management Subnet Address Alias To add a subnet address alias: 1 Select Tools > Alias Management from the Console’s menu bar to display the Alias Management window. 2 Click on the Subnet Address Alias tab. 3 Click the Add... button to display the Add Net Address Alias dialog, in which you can add a new record. 4 Input the subnet address and alias, then click OK. The new record will be added to the Subnet Address Alias panel.
Configuration Management Exporting an Alias Importing an Alias To export an alias: 1 In the Alias Management window, select a record and click the Export button to open the Export Alias dialog. 2 Browse for a folder to save the current alias as an *.xml file, then click the Export Alias button. To import an alias: 1 212 Alias Management Click the Import button in the Alias Management window to display the Import Alias dialog.
Configuration Management 2 Browse for the exported *.xml file then click the Import Alias button. The imported alias will be added to the current list. Template Plugin Management Importing a Template Plugin To import a Template Plug-in: 1 Select Template > Template Plugin Management from the Console’s menu bar to display the Template Plugin Management window. 2 Click the Import button to display the Select Import Files dialog. 3 Browse for the exported *.jar file, select it then click the OK button.
Configuration Management Removing a Template Plugin 214 To remove a Template Plugin: 1 In the Template Plugin Management window, select a record and click the Uninstall button. 2 You will be prompted to confirm that you want to uninstall the selected template. Click Yes to uninstall. 3 The template tab associated with the uninstalled template plugin will be deleted from the Template Pane.
HP Device Manager User Manual APPENDIX A Installing & Running JRE This appendix describes how to install and run the Java Runtime Environment. Introduction A Java Runtime Environment of version 1.41 or later, including any Java2 platform system, is required to run HP Device Manager. You can install the correct Java Runtime Environment from the HP Device Manager installation CD.
Installing & Running JRE Linux-based Server Installation To install the Java Runtime Environment for Linux based servers: 1 Login as root. 2 Enter the following commands: shell> cd /usr/local shell> cp /[CD]/j2re-1_4_1_02-linux-i586.bin /usr/local (where [CD] is the path to the HP Device Manager CD). shell> sh j2re-1_4_1_02-linux-i586.bin shell> ln -s j2sdk1.4.
HP Device Manager User Manual APPENDIX B Installing & Running MySQL This appendix describes how to install and run MySQL. Installing MySQL on Linux-based Servers 1 Login as root. 2 Enter the following commands: shell> groupadd mysql shell> useradd -g mysql mysql shell> cd /usr/local shell> gunzip < /path/to/mysql-VERSION-OS.tar.
Installing & Running MySQL Running MySQL on Linux-based Servers To run MySQL on Linux-based servers type the following: shell> bin/safe_mysqld --user=mysql & If you want to start MySQL automatically: 1 Copy /support-files/mysql.server to the directory which contains the startup files. 2 Enter the following commands: shell> chmod a+x mysql.server shell> cp mysql.server /etc/rc.d/init.d/mysql shell> ln -s /etc/rc.d/init.d/mysql /etc/rc.d/rc3.d/S99mysql shell> ln -s /etc/rc.d/init.d/mysql /etc/rc.d/rc0.
HP Device Manager User Manual APPENDIX C Error Code Reference This appendix explains the meaning of error codes which may be generated by HP Device Manager. Error Codes The following table lists the error codes which may be generated by HP Device Manager and explains their meaning. Error Code Description 0 Success. 1 Could not connect with target Management Agent. 2 The system cannot find the file specified. 3 The system cannot find the path specified. 4 The system cannot open the file.
Error Code Reference 220 Error Codes Error Code Description 201 Image size larger than flash size. 202 Cannot connect to FTP Server. 203 Login error. 204 Image file does not exist. 205 Image file transfer failed. 206 MD5 file does not exist. 207 MD5 file transfer failed. 208 MD5 verification error. 209 Read flash error. 210 Write flash error. 211 Offset too large. 212 Get MAC address error. 213 Unknown command error. 214 MD5 file creation error. 215 FTP path error.
Error Code Reference Error Code Description 302 Failure getting PXE task. 303 Invalid task format. 304 Failure pulling image (image file already exists). 305 Failure uploading file to FTP Server. 306 Failure executing PXE task (flash unsupported). 307 Failure uploading MD5 file. 308 Failure finding PXE server. 309 Failure pushing image file (file does not exist). 310 Failure pushing image MD5 file (file does not exist). 311 Failure downloading image file from FTP server.
Error Code Reference 222 Error Codes Error Code Description 14001072 Enumerate value failure. 14001082 Delete registry item failure. 14001082 Delete registry value failure. 14002012 Invalid XML format. 14002022 Invalid version. 14002032 Unknown Clone or not. 14002042 Unknown task ID. 14002052 Unknown item parameter. 14002062 Unknown FTP parameter. 14002072 Unknown task content. 14002082 Attachment error. 14003012 Set display parameter failure. 14003022 Set DNS failure.
Error Code Reference Error Code Description 14003142 Get IP failure. 14003152 Not logged in. 14004012 Unknown registry parameter. 14004022 Command line error. 14004032 Unknown software component parameter. 14004042 Unknown VNC parameter. 14004052 Unknown pause parameter. 14004062 Cancelled by user. 14004072 Registry value is too long. 14004082 Get registry value failure. 14004092 Registry results overflowed. 14004102 No VNC password. 14004112 Set VNC password failure.
Error Code Reference 224 Error Codes Error Code Description 14007042 Write Filter enabled. 14008012 Retry update key. 14008022 Get new key failure. 14008032 Get current key failure. 14008042 Decrypt new key failure. 14008052 Update new key failure. 14009012 Get Write Filter persistent data failure. 14009022 Set Write Filter persistent data failure. 14010012 Delete dir or file failure. 14010022 Open file failure. 14010032 Read file failure. 14010042 Write file failure.
Error Code Reference Error Code Description 14020052 Create description file error. 14020062 Image info from task is different to info from description file on FTP Server. 14020072 Image file already exists on FTP Server. 14020082 Prepare info for update.ini error. 14020092 Write info to update.ini error. 14020102 Execute SwitchOS.cmd error. 14020112 Not enough space available. 14020122 Copy menu.1st file from ’C:\Windows\system32\Grub’ to ’d:\Windows\System32\Grub’ error.
Error Code Reference 226 Error Codes Error Code Description 14020302 Cloning error. 14020312 Failed to obtain return code from returned update file from cloning. 14020322 Failed to obtain return code from returned update file from cloning. 14020402 FTPException unknown error. 14020412 File or directory not found. 14020422 Get file error. 14020432 Read reply error. 14020442 Set PASV error. 14020452 Init reply error. 14020462 Change directory error. 14020472 Delete file error.
Error Code Reference Error Code Description 14020602 Connect error. 14020612 Put resume error. 14020622 Set port error. 14020632 Unknown. 14020712 FileException unknown Exception. 14020722 File does not exist. 14020732 No more free disk space. 14020742 Write forbidden. 14020752 Create forbidden. 14020762 Read forbidden. 14020772 Create directory forbidden. 14020782 File seek forbidden 14020792 Combine path error. 14020812 MFC initialization failed.
Error Code Reference 228 Error Codes Error Code Description 14021003 Cannot create file. 14021004 Cannot run programs. 14021007 Cannot get platform type. 14021008 Cannot allocate memory. 14021009 Cannot get FTP address from registry. 14021010 Cannot set platform type. 14021011 Invalid parameter. 14021012 Cannot open existing file. 14021013 Time out to wait for a thread. 14021014 File size read does not match its actual size. 14021015 Cannot crack FTP URL.
Error Code Reference Error Code Description 14021029 Cannot get file size. 14021030 Cannot rename file. 14021031 Cannot create directory. 14021099 RST file not found. Unknown error. 14022011 File corrupted (checksum error). 14022012 Failed to install firmware file. 14022013 Failed to install IPKG. 14022014 Failed to remove IPKG. 14022015 Unsupported format. 14022016 Not ready. 14022017 Not enough free disk space. 14022018 No such IPKG. 14022019 No such URL.
Error Code Reference 230 Error Codes Error Code Description -105 Failed to get host address. -106 Failed to create data socket. -107 Failed to duplicate a socket. -108 Failed to open file for read. -109 Failed to open file for write. -110 Failed to get socket name. -111 Failed to bind data socket. -112 Failed to bind data socket. -113 Failed to listen on data socket. -114 Server sent a invalid port number. -115 Failed to connect to data socket.
Error Code Reference Error Code Description -129 Function is not implemented. -130 LIST command failed. -131 RETR command failed. -132 STOR command failed. -133 Failed to write file. -134 Failed to read file. -135 Failed to write to socket. -136 Failed to read from socket. -137 Failed to open file. -138 Bad magic code. -139 Bad parameter. -140 Failed to create directory. -141 Cannot go to previous directory. -142 Failed to chmod. -143 Failed to umask.
Error Code Reference 232 Error Codes Error Code Description -153 Disconnected by FTP server when login in. -154 Invalid user. -155 Invalid password. -156 Failed to login. -157 Invalid relay from server. -158 Connection is closed by peer. -159 Not connected. -160 Cannot start data transfer. -161 Failed to transfer data. -162 PORT command failed. -163 PASV command failed. -164 UTIME command failed. -165 UTIME command is not available. -166 HELP command failed.
Error Code Reference Error Code Description -177 Remote file is newer. -178 Local file is same as the remote file. -179 LSD command failed. -180 MLST command failed. -181 Invalid response for MLST command. -182 MLST command is not available. -183 MLSD command is not available. -184 STAT command failed. -185 STAT for file command is not available. -186 NLST command failed. -187 NLST for file command is not available. -188 No file or directory error. -189 Cannot tell if file exists.
Error Code Reference 234 Error Codes Error Code Description -1005 Unknown FTP parameter. -1101 Failure setting display settings. -1102 Failure setting DNS. -1103 Failure setting default Gateway. -1104 Failure setting host name. -1105 Failure setting IP mask. -1106 Failure setting IP address. -1107 Failure setting DHCP server. -1108 Failure getting display settings. -1109 Failure getting DHCP server. -1110 Failure getting IP address. -1111 Failure getting IP mask.
Error Code Reference Error Code Description -1237 Failure cloning registry (item too long). -1301 Failure connecting to FTP Repository. -1302 Unknown FTP error. -1303 Failure looking for remote file or low space on local drive. -1305 Failure looking for replace.exe. -1401 Unknown FTP Error. -1402 File or Directory not found. -1403 Failed to get file. -1404 Failed to receive reply from server. -1405 Failed to set FTP mode PASV. -1406 Server reply is invalid.
Error Code Reference 236 Error Codes Error Code Description -1420 Failed to receive PWD reply from FTP server. -1421 Failed to connect to FTP server. -1422 Failed to resume uploading a file. -1501 Unknown FTP file error. -1502 File does not exist. -1503 No more disk space. -1504 Failed to open a file for write. -1505 Failed to create a new file. -1506 Failed to open a file for read. -1507 Failed to create a directory. -1508 Failed to seek a resumption point.
Error Code Reference Error Code Description -2013 Configuration daemon failure. -2014 Update cannot be executed, an upgrade task is currently running. -2015 Failure getting update information from setup.conf. -2016 Network connection failure. -2017 Failure downloading *.hdr file. -2018 Update cannot be executed, incorrect patch version. -2019 Update successful. Caution: TO_VERSION info in .hdr file differs from the /etc/.maxspeed. -2020 Failure getting *.pch file or not enough disk space.
Error Code Reference 238 Error Codes Error Code Description -20005 A device with the same MAC address already exists. -20006 A grouping scheme with the same alias already exists. -20007 An IP walking scopes with the same name already exists. -20008 A user with the same name already exists. -20009 A user group with the same name already exists. -20010 An FTP Repository with the same name already exists.
HP Device Manager User Manual Index A add console user 177 device using MAC address 173 devices using Discover 45 agent templates configure agent 175 update agent 176 agent.
Index trace route utility 87 connection configuration template 119 console see Management Console conventions used in manual 9 copy files sub-task 131 D delete files sub-task 128 deleting console users 178 devices 67 repository 184 tasks 107 device filter 81 device management 64 Device Manager installing 11 overview 1 system structure 2 uninstalling 34 device pane concept 4 description 44 using 64 device status tools 109 status snapshot 114 status walker 109 device toolbar overview 43 device tree concept 4
Index see EWF error codes 219 EWF concept 6 policy setting 104, 192 exclude working hours 104, 192 executing commands remotely 134 export alias 212 all authentication keys 198 F favorite templates 96 file and registry template 127 command sub-task 134 NeoLinux 4.
Index update image 157 using MAC address to push to client 173 verifying PXE images 146 XPe client preparation 152 images templates clone XPe image 153 PXE imaging 147, 150 update image 157 import alias 212 authentication key 199 license 195 template plugin 213 installation administrator password 27 DHCP server 33 JRE (Java runtime environment) 215 MySQL 217 ports required 14 PXE 33 routers 33 system requirements 12 third-party software 13 Windows-based servers 16 installing XPe software components 166, 169
Index icon in systray 29 overview 3 system requirements 12 menu items in console 57 merging file and registry templates 130 MySQL 217 N NeoLinux 4.
Index concept 5 configuring 39, 183, 184 creating 39 deleting 184 description 39 exporting 184 FTP repository wizard 39 FTP server support 13 importing 185 importing an element (snapin) 52 listing FTP servers 186, 187 relay FTP server 51, 54 repository management 51 snapins 138 software components (XPe) 166 transferring elements 51 repository management 51 importing an element (snapin) 52 snapins 138 software components (XPe) 166 repository management tool 51 resending tasks 106 results template 108 router
Index concept 4 connections get connection configuration 119 creating 95 editing 95 exporting 97 favorites 96 file and registry file and registry 163 get registry 159 using 127 frequently used 96 images clone XPe image 153 PXE imaging 147, 150 update image 157 importing 97 managing 94 merging file and registry templates 130 operations reboot device 93 shadow device 91 shutdown device 93 wake up device 93 overview 94 pane in console 94 sequence 96 settings display 123 network 122 time 124 write filter 125 so
Index update agent template 176 update image template 157 user management 177 working hours 104, 192 write filter settings template 125 write filter policy setting 104, 192 V valid time and timeout 103, 191 VNC viewer 92 task 108 W wake on LAN 93 wake up device template 93 walking tool 109 walking with IP list 48 walking with IP range 46 Windows scripts 136 WOL 93 246 X XML file 94 export task template as 97 import as task template 97 XPe devices ChangeSID 152 cloning images 153 software components a
