Service manual
Table Of Contents
- 1 Specifications
- 2 Controls, Ports, and Indicators
- 3 Connector Pinouts
- 4 Maintenance Guidelines
- 5 Error Messages
- 6 Diagnostics
- 7 Maintenance and Troubleshooting
- Preventive Maintenance Procedures
- Troubleshooting
- Password Problems
- General Server Problems
- No lights are on and no error message appears
- Operating system or an application is not responding properly
- Server stops working (hangs)
- Server does not start (boot)
- Power Problems
- Video/Monitor Problems
- Configuration Problems
- Printer/Datacomm Problems
- Keyboard and Mouse Problems
- Flexible Disk Drive Problems
- CD-ROM Problems
- SCSI Problems
- Processor Problems
- Memory Problems
- Embedded Network Interface Card Problems
- Network Interface Card (Installed) Problems
- 8 Parts and Illustrations
- 9 Remove/Replace Procedures
- Introduction
- Covers
- Front Bezels
- Status Panel Assembly
- Mass Storage Devices
- Removing the Flexible Disk Drive
- Replacing the Flexible Disk Drive
- Removing the CD-ROM
- Replacing the CD-ROM
- Removing a Backup Tape Drive
- Replacing a Backup Tape Drive
- Removing a Hard Disk Drive (Tray Mounted)
- Replacing a Hard Disk Drive (Tray Mounted)
- Removing a Hard Disk Drive (Drive Cage Mounted)
- Replacing a Hard Disk Drive (Drive Cage Mounted)
- DIMMs
- Processor
- Accessory Boards
- Power Supply
- Battery
- Chassis Fan
- System Board
- Index

iii
Contents
1 Specifications .........................................................................................................................................7
Technical Specifications............................................................................................................................7
Environmental.......................................................................................................................................7
Weight and Dimensions........................................................................................................................7
Power Supply Specifications ................................................................................................................7
Hardware Specifications .......................................................................................................................8
Video Display Modes ............................................................................................................................8
System Board Layout............................................................................................................................9
2 Controls, Ports, and Indicators...........................................................................................................11
Front Panel Control and Indicators .........................................................................................................11
Additional Front Panel Controls and Indicators ..................................................................................12
Rear Panel Ports and Features ..........................................................................................................13
Applying Power to the HP Server ...........................................................................................................14
Powering-Up the HP Server ...............................................................................................................14
Powering-Down the HP Server...........................................................................................................14
Multiple-Server Configurations ...........................................................................................................15
Sleep States (ACPI)............................................................................................................................15
3 Connector Pinouts ...............................................................................................................................17
Mini-DIN (PS/2) Connectors ...............................................................................................................17
Serial Port Connector..........................................................................................................................17
Parallel Port Connector.......................................................................................................................18
USB Connector...................................................................................................................................19
Video Connector .................................................................................................................................19
68-Pin LVD SCSI Port Connector (Low Voltage Differential) .............................................................20
50-Pin Narrow SCSI Port Connector – Accessory Board...................................................................21
LAN Connector – Accessory Board....................................................................................................21
4 Maintenance Guidelines ......................................................................................................................23
Introduction..............................................................................................................................................23
Mass Storage ..........................................................................................................................................23
Mass Storage Guidelines....................................................................................................................23
Boot Priority ........................................................................................................................................24
IDE Mass Storage Devices.................................................................................................................25
SCSI Mass Storage Devices ..............................................................................................................25
Memory Guidelines .................................................................................................................................27
Accessory Board Guidelines...................................................................................................................28
Tested PCI Boards..............................................................................................................................28
IRQ Settings........................................................................................................................................28
Processor Guidelines ..............................................................................................................................28
5 Error Messages.....................................................................................................................................31
Introduction..............................................................................................................................................31
Beep Codes ............................................................................................................................................31
Power-On Self Test (POST) Error Codes ...............................................................................................31
6 Diagnostics ...........................................................................................................................................37
Diagnostic Tests......................................................................................................................................37
Diagnostics Description ......................................................................................................................37
HP DiagTools......................................................................................................................................37