Service manual
Table Of Contents
- 1 Specifications
- 2 Controls, Ports, and Indicators
- 3 Connector Pinouts
- 4 Maintenance Guidelines
- 5 Error Messages
- 6 Diagnostics
- 7 Maintenance and Troubleshooting
- Preventive Maintenance Procedures
- Troubleshooting
- Password Problems
- General Server Problems
- No lights are on and no error message appears
- Operating system or an application is not responding properly
- Server stops working (hangs)
- Server does not start (boot)
- Power Problems
- Video/Monitor Problems
- Configuration Problems
- Printer/Datacomm Problems
- Keyboard and Mouse Problems
- Flexible Disk Drive Problems
- CD-ROM Problems
- SCSI Problems
- Processor Problems
- Memory Problems
- Embedded Network Interface Card Problems
- Network Interface Card (Installed) Problems
- 8 Parts and Illustrations
- 9 Remove/Replace Procedures
- Introduction
- Covers
- Front Bezels
- Status Panel Assembly
- Mass Storage Devices
- Removing the Flexible Disk Drive
- Replacing the Flexible Disk Drive
- Removing the CD-ROM
- Replacing the CD-ROM
- Removing a Backup Tape Drive
- Replacing a Backup Tape Drive
- Removing a Hard Disk Drive (Tray Mounted)
- Replacing a Hard Disk Drive (Tray Mounted)
- Removing a Hard Disk Drive (Drive Cage Mounted)
- Replacing a Hard Disk Drive (Drive Cage Mounted)
- DIMMs
- Processor
- Accessory Boards
- Power Supply
- Battery
- Chassis Fan
- System Board
- Index

Chapter 4 Maintenance Guidelines
29
• Ensure the front ridge on the bottom of the heatsink fits into the groove between the processor socket
and processor and both ridges should straddle the processor.
The bottom of each heatsink has two ridges, which are used to align the heatsink with the processor.
• Both latches (hook and thumb) on the heatsink must be connected to the processor socket base or the
processor will overheat.
The mechanical latches on the heatsink ensure a good thermal bond between the heatsink and the
processor through the thermal patch.
• If the processor is upgraded to a faster processor speed with a different front side bus (FSB) speed than
the previous processor, the circuitry on the system board detects the change and automatically adjusts to
the faster front side bus speed.
• The HP Server tc2100 only supports 100 MHz and 133 MHz FSB speeds.