HP Uninterruptible Power System T1000 XR and T1500 XR Models User Guide August 2002 (Second Edition) Part Number 216164-002 HP CONFIDENTIAL Codename: Sherman Part Number: 216164-002 Last Saved On: 8/20/02 3:54 PM
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Contents About This Guide Audience Assumptions ............................................................................................................................... vii Important Safety Information ..................................................................................................................... vii Symbols on Equipment............................................................................................................................... vii Symbols in Text..............
Contents Chapter 3 Configuration Placing the UPS in Configure Mode ......................................................................................................... 3-1 Configuration Parameters.......................................................................................................................... 3-2 Changing Configuration Parameters................................................................................................... 3-4 Chapter 4 Battery Maintenance Precautions ...
Contents Appendix C Specifications Physical Specifications ............................................................................................................................. C-1 Input Specifications .................................................................................................................................. C-2 Output Specifications................................................................................................................................
About This Guide This guide provides step-by-step instructions for configuration, and reference information for operation, battery maintenance, and troubleshooting for the Uninterruptible Power System (UPS). Audience Assumptions This guide is intended for individuals requiring information about the use of HP UPSs. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
About This Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
About This Guide Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers of worldwide Technical Support Centers, go to www.hp.com.
1 Overview This chapter contains a general overview of the HP UPS, including an introduction to the model configurations, power management software, available hardware options, and warranties. Read this chapter to become familiar with the features of the UPS before operating the unit.
Overview Network Transient Protector The UPS includes a Network Transient Protector (NTP) that provides surge protection for connected communication devices. CAUTION: To avoid damaging the equipment, do not connect the Network Transient Protector to a digital PBX line. Connect either to an analog phone line or to a network. UPS T1000 XR and T1500 XR Models HP UPS T1000 XR and T1500 XR models include the following.
Overview Front Panel The front panel of the UPS is shown in Figure 1-1. 1 2 3 Figure 1-1: Front panel configuration 1 LED display 2 Control buttons 3 Battery compartment For detailed information on using the control buttons and LED indicators, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2.
Overview Rear Panels The rear panel configurations of the UPS are shown in Figures 1-2, 1-3, 1-4, 1-5, and 1-6.
Overview 1 2 3 4 7 5 6 Figure 1-3: Rear panel of T1000 XR H INT’L 1 Communications port/option slot 2 Network Transient Protector OUT jack 3 Network Transient Protector IN jack 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 ERM connector 7 Input power receptacle (IEC-320-C14) for country-specific plug attachment WARNING: Risk of personal injury from electric shock.
Overview 1 2 3 4 7 5 6 Figure 1-4: Rear panel of T1500 XR NA 1-6 1 Communications port/option slot 2 Network Transient Protector OUT jack 3 Network Transient Protector IN jack 4 Load segment 1 (three NEMA 5-15 receptacles) 5 Load segment 2 (three NEMA 5-15 receptacles) 6 Power cord with NEMA 5-15 plug 7 ERM connector HP Uninterruptible Power System T1000 XR and T1500 XR Models User Guide HP CONFIDENTIAL Codename: Sherman Part Number: 216164-002 Last Saved On: 8/19/02 4:21 PM
Overview 1 2 3 4 7 5 6 Figure 1-5: Rear panel of T1500 XR JPN 1 Communications port/option slot 2 Network Transient Protector OUT jack 3 Network Transient Protector IN jack 4 Load segment 1 (three NEMA 5-15 receptacles) 5 Load segment 2 (three NEMA 5-15 receptacles) 6 Power cord with NEMA 5-20 plug 7 ERM connector HP Uninterruptible Power System T1000 XR and T1500 XR Models User Guide HP CONFIDENTIAL Codename: Sherman Part Number: 216164-002 Last Saved On: 8/19/02 4:21 PM 1-7
Overview 1 2 3 4 5 7 6 Figure 1-6: Rear panel of T1500 XR H INT’L 1 Communications port/option slot 2 Network Transient Protector OUT jack 3 Network Transient Protector IN jack 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 ERM connector 7 Input power receptacle (IEC-320-C-14) for country-specific plug attachment WARNING: Risk of personal injury from electric shock.
Overview Power Management Software Power management software ensures maximum power reliability of HP computer systems through comprehensive control of HP UPSs. Specifically, power management software performs the following: IMPORTANT: Not all UPSs are equipped to support the entire feature set listed.
Overview Warranties To back up the wide range of features offered with the UPS, HP provides a three-year limited warranty. $25,000 Computer Load Protection Guarantee In addition to the limited warranty, HP offers a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer). IMPORTANT: The $25,000 Computer Load Protection Guarantee is offered only in North America.
2 Operation This chapter contains information on operating the UPS. Topics include the front panel controls, LED indicators, and modes of operation. Knowledge of these features is helpful when configuring and troubleshooting the unit. NOTE: For installation considerations and procedures, refer to the instructions included with the UPS. Copies of this document can be downloaded from www.hp.com.
Operation continued Item Description Meaning/Function 6 Site Wiring Fault Indicator ( ) Red—No ground connection exists between utility power and the UPS, the line and neutral connections between utility power and the UPS are reversed, or the UPS voltage configuration is incorrect. 7 Utility LED ( ) Flashing Red—Utility input voltage is outside the +20% to -30% configured nominal range.
Operation Charging the Batteries When the UPS is in Standby mode, allow the batteries to charge before putting the UPS into service. IMPORTANT: The batteries charge to: • 90 percent of their capacity within 3 hours • 100 percent of their capacity within 24 hours Charge the batteries for at least 24 hours before supplying backup power to devices.
Operation Returning to Standby Mode When the UPS is in Operate mode (the Utility LED is solid green), press and hold the Standby button (2) until the audible alarm sounds. The Utility LED (1) flashes, and power to the loads ceases. 1 2 Figure 2-3: Placing the UPS in Standby mode IMPORTANT: 2-4 • While in Standby mode, the UPS maintains the charge on the batteries, but no power is available at the output receptacles.
Operation Initiating a Self-Test To initiate a self-test, press and hold the Test/Alarm Reset button (1) for three seconds. 1 Figure 2-4: Test/Alarm Reset button Because a portion of the self-test requires battery power, the self-test cannot be initiated if the batteries are less than 90 percent charged. If the UPS detects a problem, the appropriate LED illuminates and an audible alarm may sound.
Operation Audible Alarms The UPS may sound an audible alarm to warn of a problem. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.” Silencing an Audible Alarm To silence an audible alarm, press the Test/Alarm Reset button (1). 1 Figure 2-5: Test/Alarm Reset button IMPORTANT: • Although an audible alarm silences, the condition that caused the alarm still exists.
3 Configuration This chapter contains information on configuring the UPS. Proper configuration of the UPS is important in performing other functions on the unit, such as maintaining the battery and troubleshooting alarms. Placing the UPS in Configure Mode The UPS can enter Configure mode while in Operate or Standby mode. To place the UPS in Configure mode: 1. Remove the front bezel by snapping the bezel off (1).
Configuration 2. Press and hold the Configure button (2) for three seconds. When the Configure button is released, the front panel configuration parameters flash in unison and the Configure Mode On LED (1) illuminates solid green. 1 2 Figure 3-2: Placing the UPS in Configure mode Configuration Parameters In Configure mode, the front panel LED display changes function to allow UPS monitoring. The LED control buttons allow modification of the UPS configuration parameters.
Configuration Table 3-2: Available Voltage Settings UPS Model Available Settings Utility Voltage (VAC) Parameter (LED) T1000 XR NA 100 General Alarm ( ) 110 On Battery ( 120 (default) Bad Battery/Low Battery ( 127 Utility LED ( ) 220 On Battery ( ) 230 (default) Bad Battery/Low Battery ( 240 Utility LED ( ) 110 On Battery ( ) 120 (default) Bad Battery/Low Battery ( 127 Utility LED ( T1500 XR JPN 100 General Alarm ( ) T1500 XR H INT’L 220 On Battery ( 230 (default) Bad Bat
Configuration Changing Configuration Parameters Refer to Figure 3-3 when changing configuration parameters. 1 2 3 4 5 Figure 3-3: Changing configuration parameters To change configuration parameters: 1. Place the UPS in Configure mode by pressing the Configure button (5) until the Configure Mode On LED (4) illuminates solid green. When you release the Configure button, the configurable LEDs flash briefly, then the LED associated with the current configuration illuminates. 2.
4 Battery Maintenance This chapter contains information for properly maintaining batteries for the UPS, including battery charging, replacement, disposal procedures, and warranties. Precautions WARNING: There is a risk of personal injury from the hazardous energy levels associated with UPS batteries. The maintenance and replacement of batteries must be carried out by an authorized service representative. WARNING: The UPS contains sealed lead-acid batteries.
Battery Maintenance Determining When to Replace Batteries When the Bad Battery/Low Battery LED (1) illuminates red, batteries may need to be replaced within 30 to 60 days. 1 Figure 4-1: Bad Battery/Low Battery LED To check a battery alarm, initiate a UPS battery self-test to verify that battery replacement is required. If the Bad Battery/Low Battery LED (1) remains red, replace the batteries as soon as possible.
Battery Maintenance Replacing Batteries There are two options for replacing UPS batteries: • Powering down the UPS before removing the batteries • In certain circumstances, replacing the batteries without powering down the UPS CAUTION: While replacing batteries without powering down the UPS, the UPS is not protected in the event of a utility power failure.
Battery Maintenance Removing the Battery Bracket To remove the battery bracket: 1. Remove the front bezel: — For UPS T1000 XR models, depress the tab located under the front bezel and pull from the bottom (1). The LED/control button pedestal remains attached to the UPS. — For UPS T1500 XR models, remove the front bezel by pulling from the bottom (1). The LED/control button pedestal remains attached to the UPS. 2.
Battery Maintenance 3. Remove the metal battery bracket and set it to the side. Figure 4-4: Removing the metal battery bracket Removing the Battery Pack—UPS T1000 XR Models To remove the battery pack: 1. Disconnect the positive (red) battery cable on the front of the battery pack (1). Remove the battery pack to gain access to the rear battery cables (2). Disconnect the negative (black) battery cable on the rear of the battery pack (3).
Battery Maintenance 2. Disconnect the negative (black) battery cable located on the front of the battery pack (1), followed by the positive (red) battery cable on the rear of the battery pack (2). 1 2 Figure 4-6: Disconnecting the battery cables 3. Set the used battery pack aside for proper disposal. Refer to “Disposing of Used Batteries,” in this chapter.
Battery Maintenance Removing the Battery Pack—UPS T1500 XR Models To remove the battery pack: 1. Unfasten the plastic handle (1) and partially remove the battery pack (2). 2. Disconnect the battery cable by pressing the black tab on the connector (3) and pulling apart (4). 3 2 1 4 Figure 4-7: Disconnecting the battery connector cable 3. Set the used battery pack aside for proper disposal. Refer to “Disposing of Used Batteries,” in this chapter.
Battery Maintenance Testing the New Battery Pack After installing the new battery pack, press the Test/Alarm Reset button. For information on initiating a self-test, refer to the section, “Initiating a Self-Test,” in Chapter 2. IMPORTANT: The UPS does not execute a self-test until the batteries are 90 percent charged. If the installation has been successful, the Bad Battery/Low Battery LED is not illuminated. If the installation has not been successful, the Bad Battery/Low Battery LED illuminates red.
Battery Maintenance Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all HP UPS units, extends the advantage of an HP three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from HP power management software that the battery may fail, the battery is replaced free of charge under the warranty.
5 Troubleshooting This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions for UPS problems that occur both during and after startup are covered. Troubleshooting During Startup If problems occur when starting the UPS, refer to Table 5-1 for possible causes and suggested actions. Table 5-1: Troubleshooting During Startup Symptom Possible Cause Suggested Action The UPS does not start. There is no utility power.
Troubleshooting Troubleshooting After Startup If problems occur after starting the UPS, refer to Table 5-2 for possible causes and suggested actions. Table 5-2: Troubleshooting After Startup Symptom Possible Cause Suggested Action An audible alarm sounds. An alarm condition exists. Identify the red LED associated with this alarm condition. Check this troubleshooting guide to determine the cause of the alarm. The Utility LED ( ) and On Battery LED ( ) are flashing red.
Troubleshooting Table 5-2: Troubleshooting After Startup continued Symptom Possible Cause Suggested Action The Overload LED is red. Protected devices are exceeding the UPS power rating. Remove one or more devices to reduce the power requirements. The UPS may switch from utility to battery power. Verify that the devices are not defective. The battery voltage is low. If the UPS is supplying battery power, save your current work and power down the system. Allow the batteries to charge.
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory Compliance Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Regulatory Compliance Notices Japanese Notice China Taiwan Notice A-4 HP Uninterruptible Power System T1000 XR and T1500 XR Models User Guide HP CONFIDENTIAL Codename: Sherman Part Number: 216164-002 Last Saved On: 8/19/02 4:21 PM
Regulatory Compliance Notices Battery Replacement Notice The UPS is equipped with a sealed lead-acid battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done using the designated spare for this product. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider. WARNING: The UPS contains a sealed lead-acid battery pack.
B Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
C Specifications This appendix provides the physical, input, and output specifications for the UPS. Topics also include battery descriptions, battery runtime estimates, and environmental requirements when operating the UPS. Physical Specifications Table C-1: Physical Specifications—UPS T1000 XR Models Feature Dimensions Metric U.S. Width 163 mm 6.4 in Height 241 mm 9.5 in Depth* 411 mm 16.2 in 13 kg 34.
Specifications Input Specifications Table C-3: Input Specifications—UPS T1000 XR and T1500 XR Models Utility Voltage Frequency (Hz) Default Settings Nominal Voltage (VAC) T1000 XR NA 50/60 T1000 XR H INT’L Available Settings Utility Voltage (VAC) Power Cord Supplied 120 100, 110, 120, 1 127 Non-detachable power cord with NEMA 5-15 plug 50/60 230 220, 230, 240 Input power receptacle (IEC-320-C14) for country-specific plug attachment T1500 XR NA 50/60 120 110, 120, 127 T1500 XR JPN 50/60
Specifications Output Specifications Table C-4: Output Specifications—UPS T1000 XR and T1500 XR Models UPS Model T1000 XR NA T1000 XR H INT’L T1500 XR NA T1500 XR JPN T1500 XR H INT’L Effective VA Nominal Power Rating (W) 1000 700 1000 1440 1500 1500 Load Segment # 700 1050 1050 1050 Output Receptacles 1 3 x 5-15R 2 3 x 5-15R 1 3 x IEC-320, C13 2 3 x IEC-320, C13 1 3 x 5-15R 2 3 x 5-15R 1 3 x 5-15R 2 3 x 5-15R 1 3 x IEC-320, C13 2 3 x IEC-320, C13 HP Uninterruptible P
Specifications Table C-5: Output Specifications—UPS T1000 XR and T1500 XR Models Characteristics Configuration Setting (VAC) Available Nominal Output Voltage (VAC) Available Nominal Output Voltage (VAC) on Battery Voltage 100 100 110* 110 110 110 120 120 120 127 127 120 220 220 220 230 230 230 240 240 240 Source of Power Output Tolerance Utility power (normal range) -10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacture
Specifications Battery Specifications Table C-6: Battery Specifications—UPS T1000 XR Models Feature Specification Type Sealed lead-acid; maintenance-free Voltage 24 V Battery String Charging HP recommends 24 hours to allow full charge Less than 3 hours to 90 percent capacity at default nominal utility voltage and no load Table C-7: Battery Specifications—UPS T1500 XR Models Feature Specification Type Sealed lead-acid; maintenance-free Voltage 48 V Battery String Charging HP recommends 24 hou
Index A C alarms See audible alarms altitude specifications C-5 arcing 4-6, 4-7 audible alarms enabling and disabling for Site Wiring Fault detection 3-2 silencing 2-6 troubleshooting 5-1 authorized reseller ix cables battery connection 4-5, 4-6, 4-7 FCC compliance statement A-3 power 1-2 CE Marking A-3 charging batteries 2-3, 4-1 Comm Port See communications port communications port 1-1 computer, host 1-1 configuration parameters 3-2 configuration procedures 3-4 Configure button 2-2 Configure mode defi
Index F M FCC notices Class A Equipment A-1 Class B Equipment A-2 classification label A-1 Declaration of Conformity A-2 device modifications A-2 features front panel 1-3 power management software 1-9 rear panels 1-4 UPS 1-1 warranty 1-10 Federal Communications Commission notices See FCC notices front bezel, removing 3-1 front panel 1-3 front panel controls 2-1 managing UPSs 1-9 models, UPS 1-2 modes of operation 2-2 G General Alarm LED 2-2 grounding methods B-1 grounding straps B-1 H hardware options
Index R rear panels 1-4 receptacles C-3 regulatory compliance notices cables A-3 Canadian A-3 Class A equipment A-1 Class B equipment A-2 device modifications A-2 European Union A-3 HP series number A-1 identification number A-1 Japanese A-4 China Taiwan A-4 related documents viii removing battery bracket 4-4 front bezel 3-1, 4-4 removing batteries 4-5, 4-7 repairing the UPS 5-3 replacing batteries 4-2, 4-3 S safety information 4-1 self-test 2-5 serial port See communications port series numbers 1-2, A-1
