Instruction Manual
Table Of Contents
- G2 Backup System user guide
- Contents
- 1 Getting started
- 2 Home, Summary
- 3 Virtual Tape Devices
- 4 NAS
- 5 Appliance Configuration
- 6 Status
- 7 Replication
- 8 Administration
- 9 Restore processes with replication
- 10 Restore processes without replication
- 11 Understanding LEDs
- 12 Hardware monitoring
- 13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
- 14 Hard disk replacement
- A Extra information for G1 products
- Glossary
- About this guide
- Index

NOTE: If there is an issue with the ticket being generated, a partial ticket may be created.
4. Click Download Support Ticket to save the file to disk.
Backup & Restore (Administration)
This tab allows you to save the HP StoreOnce Backup System's configuration settings by
downloading them to the host system. If the HP StoreOnce Backup System or the host is repaired
or replaced, the configuration settings can be restored. It is also possible to restore an HP StoreOnce
Backup System to factory settings, if a critical failure cannot be resolved by any other means. This
should normally only be done, if advised to do so by HP Customer Support.
Recommendations
Certain combinations of hardware failure will result in the need to recover configuration settings.
It is strongly recommended that you export the configuration file:
• Once you have initially configured the HP StoreOnce Backup System and the configuration
is stable
• Whenever you change the configuration
• Before you upgrade the software
• Immediately after upgrading software
• Before you change any hardware component
NOTE: Configuratin files generated on old software will not be compatible after software upgrade,
so a new configuration file must be taken after software update.
Backing up the configuration file
1. Click on Export to create the configuration file.
2. At the prompt, select Save to disk.
Backup & Restore (Administration) 93