Instruction Manual

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100

Table Of Contents

G2 Backup System user guide
Contents
1 Getting started
- Introduction
- What is the Web Management interface?
- To run the Web Management Interface
- Initial logon and Welcome message
2 Home, Summary
- Summary (Home)
3 Virtual Tape Devices
- Devices (Virtual Tape Devices)
- Making Replication Target libraries visible to the host
- Cartridges (Virtual Tape Devices)
4 NAS
- Shares (NAS)
- Configuring NAS targets for CIFS
- Configuring users on AD (CIFS shares only)
- Configuring NAS shares for NFS
5 Appliance Configuration
- Network (Configuration)
- Fibre Channel (Configuration)
- iSCSI (Configuration)
- SNMP (Configuration)
  - HP Systems Insight Manager
- Email Alerts (Configuration)
  - To configure Microsoft Exchange Server
6 Status
- System Activity (Status)
- Storage (Status)
- Disk (Status)
- RAID (Status)
- Network (Status)
- iSCSI (Status)
- Fibre Channel (Status)
- Storage Reporting (Status)
- Log (Status)
7 Replication
- Status (Replication)
- Virtual Tape Mappings (Replication)
  - Running the replication wizard (virtual tape devices)
- NAS Mappings (Replication)
  - Running the replication wizard (NAS)
- Partner Appliances (Replication)
  - Source Appliance Permissions tab
- Local Appliance (Replication)
- Event History (Replication)
8 Administration
- User Account (Administration)
- Security (Administration)
- Date & Time (Administration)
- Housekeeping (Administration)
- Shutdown (Administration)
- Software (Administration)
- Support (Administration)
- Backup & Restore (Administration)
- License (Administration)
9 Restore processes with replication
- Recovering a Source Appliance (Virtual Tape devices)
- Recovering a Source Appliance (NAS shares)
10 Restore processes without replication
- Restore scenarios
- Restoring single files
- Restore and deduplication
- Reconnecting to the to iSCSI VTL devices after host failure
11 Understanding LEDs
- HP D2D4324/4312 Backup System
- HP D2D4112/4106 Backup System
- HP D2D2502/2504 Backup System
- Hot-plug drive LEDs
- Fibre Channel card LEDs
- Capacity upgrade kit LEDs
12 Hardware monitoring
- Resolving problems
13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
14 Hard disk replacement
- RAID
- How do I know a disk has failed?
- Replacing a hot-plug hard disk
- After replacing the failed disk
- If several disks fail
A Extra information for G1 products
- Overview
- Major differences
  - VTL devices
  - NAS devices
- Tape Attach
Glossary
About this guide
Index

with the D2D Component Firmware ISO image. The latest version of the ISO image is available

from http://www.hp.com.

IMPORTANT: It is essential that when you upgrade your software to the latest version, you also

update all component firmware.

Support ticket

If you have problems, HP Support will ask you to generate a support ticket to help with

troubleshooting. It provides a log of everything that has happened on your system.

NOTE: Please ensure that your browser security settings allow files to be transferred from the HP

StoreOnce Backup System to your host machine.

1. Click Generate Support Ticket to create a support ticket.

2. The ticket generation will start and display a progress meter.

NOTE: If a support ticket had already been created and not downloaded before you created

the new support ticket, a warning is issued. Either click Continue to overwrite the existing

support ticket or click Cancel and download the existing support ticket first.

3. Once completed, a status is provided along with a Date and Time when the ticket was

generated, and the Download Support Ticket button is enabled.

92 Administration