Instruction Manual
Table Of Contents
- G2 Backup System user guide
- Contents
- 1 Getting started
- 2 Home, Summary
- 3 Virtual Tape Devices
- 4 NAS
- 5 Appliance Configuration
- 6 Status
- 7 Replication
- 8 Administration
- 9 Restore processes with replication
- 10 Restore processes without replication
- 11 Understanding LEDs
- 12 Hardware monitoring
- 13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
- 14 Hard disk replacement
- A Extra information for G1 products
- Glossary
- About this guide
- Index

Upgrading the software
1. Check http://www.hp.com/support for the latest software (you can do this by selecting the
link on the Software page) and download it to your hard disk.
2. Read the Release Notes accompanying the software upgrade and confirm that it is compatible
with your StoreOnce configuration. You will not be able to revert to earlier software after
running the upgrade.
3. Select Software from the Web Management Interface and click Upgrade in the Software
section of the page.
4. Make sure that there are no backup or restore jobs in progress and that no future jobs are
scheduled to start whilst the software is upgrading. Click Yes.
5. Click Browse... and locate the upload file that you have just downloaded.
6. Click Upload to upgrade the software. A progress meter is displayed while the upgrade takes
place. The system will reboot once it has been updated. Configuration information and data
are unaffected by this process.
WARNING! Once you have started to upgrade the software, it is important that you allow
it to complete. Do not attempt to cancel the upgrade process, or power off the machine.
IMPORTANT: We strongly recommend that you upgrade the language pack immediately after
upgrading the software. The software upgrade removes all language packs, so a new language
pack is always required to get localized languages and ensure that everything is up to date. If you
do not download the language pack, all message strings, online help and screen prompts will be
in English only.
Upgrading the language pack
NOTE: The supported languages are English, French, German, Spanish, Portuguese, Russian,
Japanese and Simplified Chinese.
1. Check http://www.hp.com/support for the latest language pack (you can do this by selecting
the link on the Software page) and download it to your hard disk.
2. Select software from the Web Management Interface and click Upgrade in the Language Pack
section of this page.
90 Administration