Instruction Manual
Table Of Contents
- G2 Backup System user guide
- Contents
- 1 Getting started
- 2 Home, Summary
- 3 Virtual Tape Devices
- 4 NAS
- 5 Appliance Configuration
- 6 Status
- 7 Replication
- 8 Administration
- 9 Restore processes with replication
- 10 Restore processes without replication
- 11 Understanding LEDs
- 12 Hardware monitoring
- 13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
- 14 Hard disk replacement
- A Extra information for G1 products
- Glossary
- About this guide
- Index

About this guide
This guide provides information about:
• Using the HP StoreOnce D2D Backup System
• Troubleshooting the HP StoreOnce D2D Backup System
• Replacing a hot-plug hard disk
Intended audience
This guide is intended for users who install, operate and maintain the HP StoreOnce D2D Backup
System.
Related documentation
In addition to this guide, the following document provides related information:
• Start here poster (printed): This document provides an overview of the installation process
(available in English, French, German and Japanese)
• HP StoreOnce Backup System Concepts Guide (PDF): If you are new to the HP StoreOnce
Backup System, it is a good idea to read this guide before you configure your system. It
describes the StoreOnce technology and advises how to plan the workload being placed on
the HP StoreOnce Backup System in order to optimize performance and minimize the impact
of deduplication, replication and housekeeping operations competing for resources.
• HP StoreOnce Backup System Installation and Configuration Guide (PDF): This guide describes
how to install and carry out the initial configuration of your HP StoreOnce Backup System.
• Linux and UNIX Configuration Guide (PDF): This guide contains information about configuring
and using HP D2D Backup Systems with Linux and UNIX.
• D2D Best Practices for VTL, NAS and Replication implementations: This guide describes best
practices and also includes examples using different backup applications.
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Solutions and then select your product.
Document conventions
Table 35 Document conventions
ElementConvention
Cross-reference links and e-mail addressesBlue text: Table 35 (page 171)
website addressesBlue, underlined text: http://www.hp.com
Bold text
• Keys that are pressed
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
Text emphasisItalic text
171