Instruction Manual
Table Of Contents
- G2 Backup System user guide
- Contents
- 1 Getting started
- 2 Home, Summary
- 3 Virtual Tape Devices
- 4 NAS
- 5 Appliance Configuration
- 6 Status
- 7 Replication
- 8 Administration
- 9 Restore processes with replication
- 10 Restore processes without replication
- 11 Understanding LEDs
- 12 Hardware monitoring
- 13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
- 14 Hard disk replacement
- A Extra information for G1 products
- Glossary
- About this guide
- Index

Figure 44 System console during RAID rebuild (HP D2D2500 Series)
If several disks fail
If several disk failures are reported at once, it is possible that the disks are fine while some other
component has failed. In these situations care should be taken to rule out the possibilities of
loose/broken cables, faulty RAID controllers or powered-down Capacity Upgrade Kits before
replacing the disks. If the problem lies with components other than the disks, then there is a very
good chance that no actual data loss has occurred.
NOTE: If the System State shows that RAID has failed catastrophically and no RAID devices are
available, the HP Smart Array RAID controller has failed and needs replacing. See the HP D2D
Backup System Maintenance and Service Guide for more information.
Replacing the disks (HP D2D2500 Series)
If more than one disk fails on the HP D2D2500 Series, you will lose all data on the HP StoreOnce
Backup System and the message on the Summary page warns that the RAID system has failed
catastrophically. The RAID is not recoverable.
Figure 45 Status showing multiple disk failure (HP D2D2500 Series)
146 Hard disk replacement