Instruction Manual
Table Of Contents
- G2 Backup System user guide
- Contents
- 1 Getting started
- 2 Home, Summary
- 3 Virtual Tape Devices
- 4 NAS
- 5 Appliance Configuration
- 6 Status
- 7 Replication
- 8 Administration
- 9 Restore processes with replication
- 10 Restore processes without replication
- 11 Understanding LEDs
- 12 Hardware monitoring
- 13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
- 14 Hard disk replacement
- A Extra information for G1 products
- Glossary
- About this guide
- Index
Figure 34 System console showing failed disks (HP D2D2500 Series)
If you are using iLO2
The Remote Console option under iLO2 also allows you to monitor disk status. It provides similar
information to the system console, described in the previous section, and is also password protected.
It uses the same password as the Web Management Interface.
If you have email alerts
If you have configured recipients for email alerts on the Web Management Interface, they will be
notified of a disk failure with a message similar to the following.
Example email from an HP D2D4100/4300 Series Backup System
******************************************************************************
This is a system generated message from your HP StoreOnce D2D Backup System
Email Notification From D2D-CZC8033MWR
31-Mar-2009 8:32:57 : Storage RAID Logical Drive AA587361P98690J9SVP01GCD82
Catastrophically Failed
31-Mar-2009 8:32:57 : Storage RAID Logical Drive AA58736DP98690J9SVP01G5251
Catastrophically Failed
31-Mar-2009 8:32:57 : Physical disk 5QK0AQKG failed
31-Mar-2009 8:32:57 : Physical disk 5QK0AN7T failed
31-Mar-2009 8:32:57 : Physical disk 5QK0ANMP failed
For further information please browse to
https://D2D-CZC8033MWR.emea.hpqcorp.net (https://16.26.133.71)
Please do not reply to this email.
******************************************************************************
Example email from an HP D2D2500 Series Backup System
*********************************************************************
This is a system generated message from your HP StoreOnce D2D Backup System
Email Notification From AB4027
20-May-2008 16:20:54 : Disk failure has occurred but the RAID System is still operational
with full capacity
20-May-2008 16:20:54 : RAID Disk 1 Failed
For further information please browse to
https://AB4027.emea.hpqcorp.net (https://16.26.11.104)
How do I know a disk has failed? 141