Instruction Manual
Table Of Contents
- G2 Backup System user guide
- Contents
- 1 Getting started
- 2 Home, Summary
- 3 Virtual Tape Devices
- 4 NAS
- 5 Appliance Configuration
- 6 Status
- 7 Replication
- 8 Administration
- 9 Restore processes with replication
- 10 Restore processes without replication
- 11 Understanding LEDs
- 12 Hardware monitoring
- 13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
- 14 Hard disk replacement
- A Extra information for G1 products
- Glossary
- About this guide
- Index

Upgrades to component parts
You may receive notification of upgrades to system components, such as hard disk drives and
BIOS, from time to time, independently of upgrades to the HP StoreOnce Backup System software.
Use the Support page to check the current status of these components and determine whether an
upgrade is required, see Support (Administration) (page 91).
You will find comprehensive instructions for applying these upgrades with the release notes that
accompany the download.
1. Go to http://www.hp.com/support/downloads.
2. Under storage, click Disk Storage Systems.
3. Under Disk-to-disk Backup, click HP StorageWorks D2D Backup Systems.
4. Choose your HP StoreOnce Backup System and then click Cross operating system (BIOS,
Firmware, Diagnostics, etc).
5. In the Description column of the table, click the title that corresponds to software upgrade that
you require. Read the release notes and follow the instructions to carry out the upgrade.
Upgrades to component parts 135