Instruction Manual
Table Of Contents
- G2 Backup System user guide
- Contents
- 1 Getting started
- 2 Home, Summary
- 3 Virtual Tape Devices
- 4 NAS
- 5 Appliance Configuration
- 6 Status
- 7 Replication
- 8 Administration
- 9 Restore processes with replication
- 10 Restore processes without replication
- 11 Understanding LEDs
- 12 Hardware monitoring
- 13 Troubleshooting
- Connecting to the StoreOnce Backup System from the backup application
- Connecting to the network
- Using the 10Gb ports (HP D2D4300 Series only)
- Performance
- Web Management Interface errors and warnings
- Power On/Off Problems
- Cannot connect to Web Management Interface
- NFS State handle error
- Cannot authenticate an iSCSI session
- Diagnostic Fibre Channel device
- If the HP StoreOnce Backup System runs out of disk space
- Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
- If backup or replication fails
- Recovering Devices that have ‘failed to start’ or have become read-only
- StoreOnce Backup System configuration problems
- Upgrade licenses
- Replacement of hardware
- Upgrades to component parts
- 14 Hard disk replacement
- A Extra information for G1 products
- Glossary
- About this guide
- Index

An example Event log page
An example SNMP trap
The following screenshot illustrates an example of a trap captured in the HP SIM Server, when
SNMP is configured.
Resolving problems
The tables in the following sections explain what events are reported and how to interpret the
loacation and ID values in event messages. Please refer to the HP StoreOnce Backup System
Maintenance and Service Guide for information about replacing parts.
What events are reported for head units?
NOTE: Power supply failures are only reported if the HP StoreOnce Backup System has redundant
power supplies. This is not relevant for HP D2D2500 Series Backup Systems.
122 Hardware monitoring