User guide

Table 39 Event Details window, Report tab (continued)
The name of the repair page that is associated with the
report.
Repair Link
A summary description of the report.Report Description
Viewing repair pages
Repair pages provide problem descriptions and corrective actions that you or a CSE can perform.
To display the repair page that is associated with an event, click Repair on the Event Details
window.
The repair page provides the following information:
• The title at the top of the repair page is a brief description of the issue.
• The Problem section describes the issue in more detail.
• The User and Customer Service Engineer Actions section provides corrective actions that the
user or the Customer Service Engineer (CSE) can perform.
• The Customer Service Engineer Actions section provides additional corrective actions that the
CSE can perform. If you are a user, do not perform these steps. Contact technical support for
assistance.
NOTE: If you are a CSE, see the HP Enterprise Systems Library (ESL) G3 Tape Library Service
Guide for detailed maintenance action plans, and for removal and replacement procedures.
202 Troubleshooting your library