Instruction Manual

9 Support and other resources
For more information and support, see the following:
• Contacting HP
• HP web sites
• Typographic conventions
• Rack stability
• HP product documentation survey
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Support contract (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
HP websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
• http://www.hp.com/storage/whitepapers
Typographic conventions
Table 47 Document conventions
ElementConvention
Cross-reference links and e-mail addressesBlue text: Table 47
Website addressesBlue, underlined text: http://www.hp.com
HP Enterprise Systems Library (ESL) G3 Tape Library 245