HP Enterprise Systems Library (ESL) G3 Tape Library User Guide Part Number: QN998-96005 1st edition: June 2011
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Contents 1 Library Overview ............................................................................. 15 Library Features ........................................................................................................................ Density ............................................................................................................................. Centralized Management ....................................................................................................
Creating Partitions .............................................................................................................. Creating Partitions with the Setup Wizard ....................................................................... Creating Partitions Automatically .................................................................................... Creating Partitions Manually Using Simple Mode .............................................................
3 Operating the Library ....................................................................... 87 Logging On and Off ................................................................................................................. 87 Logging On From the OCP .................................................................................................. 87 Logging Off From the OCP ..................................................................................................
Displaying Cooling Fan Information ............................................................................. Displaying Power Supply information ............................................................................ Displaying Temperature Information .............................................................................. Displaying Voltage Information .................................................................................... Saving and Restoring Library Configuration .............
Library Inventory ........................................................................................................ Drive Inventory .......................................................................................................... Test Results ...................................................................................................................... Verification Test Graphical Reports ......................................................................................
Troubleshooting your Library ............................................................ 211 Is the access door closed? ....................................................................................................... Is a cartridge or drive having problems? .................................................................................... How Does the Library Report Issues? .........................................................................................
Using Verify Key Manager Connectivity ............................................................................... 253 Changing library partitions after initial ESKM setup .............................................................. 253 B Frequently Asked Questions ............................................................. 255 C Product Safety Statements ............................................................... 257 Mechanical Locks .............................................................
Italian recycling notice ...................................................................................................... Latvian recycling notice ..................................................................................................... Lithuanian recycling notice ................................................................................................. Polish recycling notice .......................................................................................................
Figures 1 Front view of a control module and expansion module ................................................. 15 2 Front and back view of the control module ................................................................. 18 3 Expansion module with location of 24 slot I/E station .................................................. 19 4 Expansion module with location of 72 slot I/E station .................................................. 20 5 Library management module boards .............................
32 Locations and Colors of Power Supply LEDs ..............................................................
Tables 1 Cartridge capacities in library modules ...................................................................... 27 2 LTO drive and cartridge compatibility ........................................................................ 28 3 Sampling of Media Type Identifiers ........................................................................... 36 4 Return Media Identifier Behavior Example .................................................................. 36 5 IPv4 Network Configuration Information ...
33 Import Media Dialog Box ....................................................................................... 194 34 Severity Levels Assigned to Events ........................................................................... 212 35 Event List Dialog Box ............................................................................................. 217 36 Event Details Dialog Box, Details Tab .....................................................................
1 Library Overview The ESL G3 automates the retrieval, storage, and control of tape cartridges. Application software on the host can use the library robotics to mount cartridges into tape drives and retrieve them without operator intervention. The library can be installed on a solid or raised floor. It has a standard 19-inch rack footprint and can be placed in a standard server rack space.
The maximum library configuration can accommodate: • • • • 1 control module 0 to 11 expansion modules 102 to 5322 cartridges 1 to 96 tape drives A library Import/Export (I/E) Station configuration can accommodate: • 1 to 24-port I/E station in the control module and 1 to 7 I/E stations, one in each of the first 7 expansion modules. Or • 1 24-port I/E station in the control module and up to 7 72-slot I/E stations, one in each of the first 7 expansion modules.
Host Attachment Requests issued from the host application result in cartridge movement in the library. The primary requests issued are for mounting and dismounting cartridges in and out of the tape drives and for importing and exporting cartridges in and out of the library. The library manages the physical location.
• Power system • I/O Management Unit and Ethernet Expansion Blade (EEB) 1. Magazines and cartridge slots 2. Control module front view 3. Control module back view 4. I/E station 5. Drive clusters 6. I/O management unit 7. Library management module 8. Power supplies 9. Picker 10. Accessor Figure 2 Front and back view of the control module . Expansion Modules Expansion modules enable the library to expand by adding space for tape drives, I/E stations, and cartridges.
• Cartridge storage • AC power compartment (required only if drives are added) If an expansion module contains only cartridges, all power is derived from the control module. 1. Drive cluster (optional) location 2. Cartridge magazines location 3. I/E station 24 slot (optional) location 4. Door side 5. Drive side Figure 3 Expansion module with location of 24 slot I/E station .
1. Drive cluster (optional) location 2. Magazines location 3. Middle X-axis rail 4. 72–slot I/E station (optional) location 5. Door side 6. Drive side Figure 4 Expansion module with location of 72 slot I/E station . An I/E station is an expansion module designed for customers who have an increased need to import or export cartridges. An expansion module can have no I/E station, a 24 slot I/E station, or a 72 slot I/E station.
1. Management control blade 2. Robotics control unit 3. Library motor drive Figure 5 Library management module boards . Management Control Blade (MCB) The MCB is the primary point of intelligent management in the library. The MCB stores firmware and configuration data for itself as well as most other intelligent components in the library. It also contains the LMC, which enables local or remote users or hosts to operate, configure, and monitor the library.
I/O Management Units The I/O management unit is an optional component that provides connectivity and data path management to a SAN fabric and the hosts. The I/O management unit performs all tape drive and library host communication functions in a library that is attached to a SAN.0.4. The I/O management unit supports the control management blade (CMB) and the Ethernet Expansion Blade (EEB). Control Management Blade (CMB) The CMB performs unit status monitoring, including power and I/O present conditions.
Extended I/E Option The number of I/E slots in a library is usually associated with the number of I/E slots in an actual physical I/E station, but this physical slot count could limit how many I/E slots may be available to a host application. Extended I/E configurations remove such I/E slot count limitations by increasing the I/E slot count for a partition with storage slots that will be reported to a host as I/E slots.
1. LTO cartridge 2. Magazine barcode 3. LTO magazine 4. Cartridge barcode location Figure 6 Example of LTO cartridge insertion into a magazine . Each cartridge has an operator-attached, machine-readable barcode label on it for identification purposes. The library can dynamically support barcode labels that consist of 6 characters plus a 2-character media identifier. For more information about tape cartridges, see Tape Drives. For additional specification information, see Barcode Requirements.
1. Lower drive cluster 2. Upper drive cluster 3. Cartridge magazines 4. Middle X-axis rail 5. I/E station 6. I/E station cartridge magazines 7. Door side 8. Drive side 9. Lower drive ports 10. Drives or cartridge magazines 11. Upper drive ports Figure 7 Magazine and drive locations in the control module (left) and on the control module access door (right) .
1. Bay 1 (not used) 2. Bay 2—CMB 3. Bay 3 (not used) 4. Bay 4 (not used) 5. Bay 5 (not used) 6. Bay 6 (not used) 7. Bay 7—First ethernet expansion blade (EEB) for drives 1–6 8. Bay 8—Second EEB for drives 7–12 9. I/O management unit cooling assembly Figure 8 Components of the I/O management unit in the library control module .
See Table 1 for cartridge capacities. Table 1 Cartridge capacities in library modules Type of cartridge Cartridges per magazine Magazines per Control Module1 LTO 6 44 min/50 max Magazines per Expansion Module2 Control Module Cartridge Capacity3 Expansion Module Cartridge Capacity4 32 min/76 max 264 min/300 max 192 min/456 max 1 The minimum is based on having 12 drives installed. The maximum is based on having one drive and one I/E station installed.
Drives must be installed in bottom-to-top order in the control module before any are added to the first expansion module. There are two six-drive clusters in each of the first eight modules. NOTE: The term drive cluster defines a grouping of up to six tape drives below or above the middle X-axis rail. Figure 7 shows the locations of drives in the control module. LTO Drives LTO drives are supported as shown in Table 2.
1. Status indicator 2. Power indicator/button 3. OCP 4. Robotics enabled indicator/button Figure 9 Operator Panel . The OCP is the library navigation point and provides access to the LMC. For more information about the OCP and the LMC, see Accessing the Library Management Console (LMC). Power System The library supports single and redundant power configurations. The single configuration has a single AC line input and single DC power supply.
Starting demo mode To start the demo mode: 1. Log onto the library from the local OCP as the Service user. 2. Make sure that no applications are accessing the library. 3. If you are not already working from the physical library, from the View menu, click the name of the physical library. Refer to Selecting a Library or Partition if you need more information on viewing the library. 4. Take the library offline. 5. Select Service > Start Demo. A Start Demo message appears. 6.
2 Modifying the Library Configuration Before you can manage your library from a remote Library Management Console (LMC) client, you must initially configure the library from the Operator Control Panel (OCP) on the library itself by either running the Setup Wizard command or using individual configuration commands from the Setup menu. For detailed information about initially configuring the library, see the HP Enterprise Storage Library (ESL) G3 Installation and Configuration Guide.
4. Use the buttons at the bottom of the wizard dialog box to navigate to the procedures you want to perform.
This dialog box lists the licensed features for your library, including their status, expiration date, and quantity. The following guidelines apply to Quantity: • The COD quantity is the number of slots licensed. • The partition quantity is either 1 or 16. The only possible multiple number of partitions is 16. • For features that are not licensed by quantity, such as Automated Media Pool, Quantity is always set to 1. 4. In the Enter License Key text box, type the appropriate license key.
For more information, see Working With Partitions. Working With Partitions A partition is an abstraction of a single underlying physical library that presents the appearance of multiple, separate libraries for purposes of file management, access by multiple users, or dedication to one or more host applications. For example, you can choose to run one software application in one partition, and a different software application in a second partition.
Media Domain The media domain is the family of all cartridge types that can be stored in the same storage slot. Typically, a media domain represents all the generations and brands of a particular tape technology. Linear Tape Open (LTO), for example, has many generations and vendors, but all LTO cartridges are considered to exist in the same media domain. Media Type The media type is a particular generation of tape technology. Several media types can exist within one media domain.
Table 3 Sampling of Media Type Identifiers Media Domain Media Type Identifier LTO LTO-4 “L4” as the last two characters in the barcode LTO LTO-4 WORM “LU” as the last two characters in the barcode LTO LTO-5 “L5” as the last two characters in the barcode LTO LTO-5 WORM “LV” as the last two characters in the barcode With a valid media type identifier present and the Media Type Checking setting enabled, which is the case by default, a host is prevented from executing invalid media moves across d
• Creating Partitions Automatically • Creating Partitions Manually Using Simple Mode • Creating Partitions Manually Using Expert Mode The method you should choose depends on the circumstance and the level of control you want in allocating resources to the partition. In Automatic mode, the library assigns available system resources to create the number of partitions you specify. Automatic mode is not available if a partition already exists.
5. Select Automatic, and then click Next. NOTE: Automatic is only available if no partitions currently exist. If it is not available, see Creating Partitions Manually Using Simple Mode or Creating Partitions Manually Using Expert Mode to create partitions. The Partitions: Automatic Creation dialog box appears. 6. In the Partitions column, type the number of partitions you want to create for each media/drive type.
8. Configure the media type checking and media identifier settings: • For Media Type Checking, select either Enable or Disable. This setting is enabled by default. • From the Media Checking Policy drop-down list, click either Required or Not Required. • From the Return Media Identifier drop-down list, click either Suffix, Pass Through, Prefix, or Disabled. Depending on which setting you choose, you can control the use of the media type identifier in the volume serial number that is returned to the host.
The Partitions dialog box lists the partition you just created. 17. If you are in the Setup Wizard, click Next to continue to IPv6 Configuration, or click Cancel to exit the Setup Wizard. If you are not in the Setup Wizard, click Close. Creating Partitions Manually Using Expert Mode In Expert mode, you can indicate which specific drives, storage magazines, I/E station magazines, or if enabled, extended I/E station magazines to assign to the partition. To create partitions manually using expert mode: 1. 2.
8. Configure the following settings: • For Media Type Checking, select either Enable or Disable. This setting is enabled by default. • From the Media Checking Policy drop-down list, click either Required or Not Required. • From the Return Media Identifier drop-down list, click either Suffix, Pass Through, Prefix, or Disabled. Depending on which setting you choose, you can control the use of the media type identifier in the volume serial number that is returned to the host.
a. b. Make sure that you select the appropriate module because the library can have I/E stations in the control module and expansion modules. To assign an I/E station magazine, select the appropriate check box. You can identify an I/E station magazine by its location coordinates. 17. If Control Path Failover (CPF) license is installed, you are able to select which drive will be the CP drive. Do so now. 18. If Data Path Failover (DPF) license is installed, you are able to select which drive will use DPF.
Before you modify any partitions, understand the configuration changes you plan to make and the potentially disruptive effects that those changes could have on the host applications. Be careful whenever you add or delete partition elements that include drives, storage magazines, and I/E station magazines. NOTE: A partition with loaded drives cannot be modified. For best results, follow these guidelines when adding or deleting partition elements: • • • • Shut down the host application.
NOTE: For AMP partitions, you can not modify these properties; all options will be disabled. 7. From the Partition dialog box, configure the following: a. Select the appropriate value from the Media Barcode Label Type Restrictions. b. Select the Return Media Identifier. c. Enable or disable Automatic Drive Cleaning. 8. Click Next. The Partitions: Select Drives dialog box appears.
21. Click Next. The Partitions: Choose Data Path Failover Drives dialog box appears. 22. Select which drives to enable Data Path Failover. Data Path Failover drives must be configured in Fabric mode. 23. Click Next. The Partitions: Configure Drive Firmware Autoleveling dialog box appears. To download a new drive firmware image go to the next step, otherwise go to 25. 24. To download new drive firmware, see Updating Drive Firmware. 25. To enable autoleveling for the partition, perform the following steps: a.
Data Path Failover shows the current status of each drive is shown: • • • • Green — eligible for Data Path Failover. Yellow — Data Path Failover currently enabled. White — no changes have been made. Red — custom mapping has been applied. To enable Data Path Failover: 1. 2. Log on as an administrator. Click Setup > Partitions > Data Path Failover. The Data Path Failover (DPF) dialog box appears. 3. 4. Under Data Path Failover Configuration, select the drive(s) you want to enable Data Path Failover.
6. The library deletes the selected partition. Repeat the process to delete another partition, or click Close. Selecting partition and configuration for control path To select a partition and configure the control path, perform the following steps: 1. 2. Log on as an administrator. From the main console, select Setup > Partitions > Control Path. The Secure Manager Partitions dialog box appears. 3. Highlight the partition you want to configure, and click OK. The Control Path dialog box appears. 4.
NOTE: If the partition is not offline, you will receive a message stating that the partition must be taken offline prior to performing the operation. Ensure backup applications are not currently using the partition. Click Yes to continue. Automated Media Pool (AMP) NOTE: Magazines can not be assigned if there are no automated media pool partitions configured.
6. 7. In the Name box, type a name for the AMP partition. In the Library Type drop-down box, select Library Managed (AMP) and click Next. The Partitions - Choose Policy Settings dialog box appears. All options are grayed out for AMP partitions. 8. Click Next. The Partitions – Select Storage Slots dialog box appears. 9. Select the slots that you want to become part of this AMP partition and click Next. The Partitions – Summary Information screen appears. 10.
To display a color-coded view of your partitions, drives, and media, click Tools > Library Explorer > Partition View. Enabling or disabling IPv6 and IPv4 network configuration Selecting Enable IPv6 and clicking Next displays the Configure Hostname dialog that you use to specify a library name for connecting to the library remotely. See Setting up IPv6 Network Configuration for more information about IPv6 network configuration.
1. Use Table 5 to assist you in completing the elements on the IPv4 Network Configuration dialog box. Table 5 IPv4 Network Configuration Information Element Description In the Host Settings area: DHCP If Dynamic Host Configuration Protocol (DHCP) is enabled on your network, select Enable to have DHCP automatically configure the library network settings. Enable makes the IP Address, Subnet Mask, and Default Gateway text boxes unavailable.
1. 2. 3. 4. 5. 6. 7. 8. 52 Use the Static IP tab to disable or to enable and specify a static IP address. Valid static IP addresses include link local, site local, and global unchaste. Click DHCP to display the DHCP tab. As prompted, use the DHCP tab to enable or disable the Dynamic Host Configuration Protocol (DHCP) auto configuration function. Click Hostname to display the Hostname tab. Use the Hostname tab to specify a library name that can be used for remote connections to the library.
9. Click Yes. Setting the network configuration using the Setup Wizard You can only set up your network configuration from the OCP. If you have already configured the library, do not use the Setup Wizard to reconfigure your settings. Ensure that your library is attached to the network before you use the Network Configuration command. To complete the network portion of the Setup Wizard: 1. From the menu bar, click Setup > Setup Wizard. Navigate to the network portion of the setup wizard. 2.
4. In the Time Zone drop-down list, select the appropriate time zone. The default time zone is GMT. The time zone that you select appears only on your library information panel. Regardless of your selection, the system operates on the GMT zone. 5. Click OK. Specifying the Date and Time To set the date and time or use NTP: You can use the Date and Time command to set or reset the system time. If you want to synchronize the library over a network, you can use the Network Time Protocol (NTP) setting.
• Make certain that the cartridge is completely seated in the slot. Accessor motion can be impeded if the cartridge is not completely seated within the slot. • You should not be able to see the name of the media type typically printed on the top of the cartridge by the manufacturer. When your library is operational, use the I/E Station to add additional cartridges. Insert the cartridges in the slots of the I/E Station. Then use Operations > Import to import the cartridges.
NOTE: The Network Configuration submenu only appears if you have enabled IPv6 for the physical library.
Configuring DNS If DHCP is disabled, you can specify primary and secondary Domain Name System (DNS servers). DNS servers provide IP address resolution of fully qualified domain names. DNS settings are optional. CAUTION: You must fully understand all network issues before you change the network configuration for an already configured library. It is recommended that you consult with your network administrator before changing your network configuration. To view the DNS server: 1. Log on as an administrator.
a. b. c. d. e. f. g. h. Click the LMC tab. In the Remote Access section, enable or disable by selecting the appropriate radio button, then select or clear the box to indicate whether or not to Use SSL. In the Callback section, type in the starting and ending port ranges. In the Remove Service Login section, enable or disable the feature by selecting the appropriate radio button.
Configuring E-mail Before using the Setup Wizard, see Setup Wizard Prerequisites. The library uses the e-mail settings on the Email Configuration dialog box whenever library e-mail services are used, such as when you use the Send command to e-mail support events or logs and when the library automatically sends e-mail notifications of library problems. Setting Up or Changing the E-Mail Configuration To set up or change the e-mail configuration: 1. 2. 3. 4. Log on as an administrator.
6. a. In the Account text box, type the name of a valid account on the SMTP server (for example, Jay.User). b. In the Password text box, type the password for the account that you specified in the Account field. In the Sender Address text box, type an e-mail address for the library (for example, eslg3@mycompany.com). The library uses this address in the From field of e-mail messages that it sends out, indicating the originator of the message.
Table 6 describes the severity levels for which the library can send notifications if e-mail addresses are set up appropriately to receive them. Table 6 Severity Levels Assigned to Issues Severity Level Description 1 (Failed) Indicates that a failure has occurred or a different serious condition exists within a library subsystem that requires immediate corrective action. In most cases, a hardware component is no longer functioning at an acceptable level or has failed.
4. 5. Enter the contact information you want included in an e-mail notification if an error occurs in the library. Click OK. A message is displayed asking you to perform a Save Configuration operation. 6. Click Yes. The Save and Restore Library Configuration dialog box appears. 7. Click Save and then save the file to a desired location. The configuration is saved. 8. 9. Click Close to close the Save and Restore Library Configuration dialog box. Setup the rules. a.
This dialog box shows all notification recipients that are set up currently in the LMC. The remaining steps in this procedure guide you through setting up new e-mail notification recipients. To delete an existing e-mail address, click the e-mail address in the Send Email To column, and then click Delete. 10. To set up a new e-mail notification recipient, click Create. The New Email Notification dialog box appears. 11.
NOTE: Do not enter more than one address in the Email Address text box. 12. In the Choose Severity box, click the severity level you want to assign to this e-mail address. NOTE: If you are using the remote client LMC, you can assign more than one severity level. While pressing the CTRL key, click the severity levels you want to assign. The OCP on the library enables you to select only one severity level. 13. To accept this notification setup, click OK. The System Setup Notification dialog box reappears. 14.
6. 7. 8. For Automatic Inventory, click Enable. Click OK to apply the new settings. Once the configuration has been successfully saved, click OK. Setting up Advanced Reporting Options Before using the Setup Wizard, see Setup Wizard Prerequisites. Reports let you see information about your library at a glance, and help you identify trends and changes over time. You can manually generate reports as needed.
NOTE: To automatically send reports to recipients, the library must be configured for sending e-mail. For more information, see Configuring E-mail. Saving Report Criteria Templates To schedule a job for a report, that report must have at least one template. A template is a saved set of report criteria that customize the content and appearance of a report.
2. Click New. The Create New Job dialog box appears with the Calendar tab selected. 3. Specify time and recurrence options: • Under Start Date, click the day, month, and year when you want the report to be generated for the first time. (The current date is selected by default.) • Under Specify the Hour to Run, click the value that corresponds to the time of day when you want the report to be generated. (The values in the list correspond to a 24-hour clock. For example, 0 is midnight, 10 is 10:00 a.m.
5. Click the Recipients tab, and then add one or more e-mail recipients to the job. • To add a recipient, type an e-mail address in the box, and then click Add. (You can add more than one recipient to a job.) • If you need to remove a recipient from a job, click the recipient, and then click Remove. 6. Click OK. The new job appears in the list of scheduled jobs. The LMC will generate the report at the specified time and send it to the designated e-mail recipients.
Editing Scheduled Jobs If you need to make changes to a scheduled job, edit it to change job options. You can change any job options, such as the date, time, report template, or e-mail recipients. To edit scheduled jobs: 1. On the menu bar, click Tools > Reports > Reporting Options. The Reporting Options dialog box appears. 2. Under Scheduled Jobs, click the job you want to change, and then click Edit. The Edit Job dialog box appears. 3. 4. 5.
NOTE: Automatic drive cleaning should be enabled for partitions only if the host application does not support the coordination of drive cleaning. If drive cleaning functionality is enabled on the host application, do not enable automatic drive cleaning for any partitions in the library. For more information about enabling automatic drive cleaning for a partition, see Working With Partitions. For more information about manually cleaning drives, see Cleaning a Drive.
4. Click a magazine slot or a piece of media to select it. Details about the selected slot or media appear under Information, including the type of media, barcode number, location, and the number of times the media has been mounted in a drive. NOTE: On a remote client LMC, right-click a magazine slot or a piece of cleaning media to see a menu of available options. 5. 6. 7. 8. If the library has more than one module, click the arrow buttons to display the next or previous module.
• To import all media in the selected I/E station magazine, click Menu, and then click Import all tapes in magazine as cleaning media. The cleaning media is moved to an available cleaning magazine and can be used for automatic or manual cleaning. 9. Click Close to close the Drive Cleaning Configuration dialog box. Exporting Cleaning Media Cleaning media can be used a limited number of times. If a piece of media is expired, export it and remove it from the library. To export cleaning media: 1. 2.
NOTE: If you try to unassign a cleaning magazine that contains cleaning media, a message appears asking if you are sure you want to continue. If you click Yes, any media in the magazine is not accessible until you add the magazine to a partition or assign it again as a cleaning magazine. Registering SNMP Traps Because the library ignores all SNMP SET operations, external management applications cannot register themselves to receive SNMP traps from the library.
Using the Secure Manager Configuration Wizard Secure Manager provides an additional level of security that allows you to control access to the tape library by authorizing specific servers to access the library's drives and robotics. Secure Manager increases backup reliability by blocking disruptive traffic from unauthorized hosts to the library, which is one of the main causes of failed or incomplete backups. Secure Manager has three modes of operation: 1. 2. 3.
5. To create a host: a. Click the radio button to select Create Host. b. Click Next to display the Create New Host dialog box. c. Type an appropriate value into the Name field. d. Select the operating system of the host from the Type field pull-down menu. e. Type the port number into the Port field. f. Type the world wide path name into the WWPN field. The string must be 8 hexadecimal numbers, a colon (:), and 8 hexadecimal numbers (########:########). 6. 7. 8. g.
6. To create a new group: a. Select the Create New Host Access Group radio button. b. Click Next to display the Select Group Access Name dialog box. c. Type the appropriate value into the Group Name field. d. Click Next. e. Select the box in the Select column to indicate which host or hosts to include in the group, or select the Select All Hosts box to include all of the hosts in the group. f. Click Next to display the Select the drives for host access dialog box. g.
9. To add a host or hosts to a host access group: a. Select the Add Host to Group radio button. b. Click Next to display the Select Group Access dialog box. c. Select the Expand Tree box to list all items in the Access Group Hosts and Devices section of the dialog box. d. Select the box corresponding to the Access Group to modify. e. Click Next to display the Select Group Access Hosts to Add dialog box. f.
10. Click Next to display the Select the partitions for host access dialog box. 11. Select or clear the box or boxes in the Select column to indicate which partitions to configure for host access. 12. For each partition selected, also select the appropriate box in either the Port A or Port B columns to indicate which port to use. (The default is Port A.) 13. Click Finish to update host access. 14. Click OK in the The Host Access was updated successfully dialog box.
Configuring LDAP To configure LDAP: 1. Select Setup > User Configuration > LDAP. The LDAP Configuration dialog box appears with the General tab displayed. 2. On the General tab, you can enable or disable LDAP functionality: • To enable LDAP, select Enable LDAP. • To disable LDAP, clear the Enable LDAP check box. NOTE: If you disable LDAP, single sign-on functionality will not be available on the library. 3.
CAUTION: The first time you use Retrieve TR, the process can take 5 to 10 minutes. To connect to a secure LDAP server, you must complete the retrieval process. • Search Information: The Search Information section allows you to enter on the LDAP server a user name and password for a user who has sufficient privileges to search for user names. The user name is specified in distinguished name format.
NOTE: Non-admin library users also need to be members of the groups that match the partition names for which they are granted access. These group names do not need to be specifically listed anywhere in the LDAP setup on the library. When user logins are validated during login, their group memberships for partition access are validated automatically. 5. 6. To validate your configuration, click OK or Test. Click the Test tab.
9. To accept and save the library configuration, click OK in the LDAP Configuration dialog box. 10. To validate your configuration, click OK or Test. Configuring library behavioral settings The Library Behavioral Settings dialog box is used to enable and disable the following features of the library: • • • • • • Automatic teach Automatic inventory Automatic drive unload Logical SN addressing IPv6 Extended I/E To enable or disable these features: 1. 2.
2. Do one of the following: • Select Default to use the default HP screen saver with standard settings. • Select Custom to change screen saver settings such as activation, movement, or images. • Select Off to disable the screen saver. (The current settings are cleared.) If you selected Custom, go to the next. Otherwise, go to 6. 3. Under Activation, enter a value in the Wait box to specify how much idle time must pass before the screen saver is activated. The activation wait time can be 1–120 minutes.
6. Click OK to save the settings and close the Preferences dialog box. Or, click Apply to save the settings without closing the Preferences dialog box. 7. Because you made system configuration changes, you must click Yes to save the configuration changes For more information, see Saving and Restoring Library Configuration. About the configuration record Before using the Setup Wizard, see Setup Wizard Prerequisites.
NOTE: Regardless of the selected setting, the aisle lights will turn off automatically during all inventory and teach operations. At the completion of these events the lights are automatically turned back on if they were on prior to these operations. For the time limited settings, if the lights were on before the operation, the timer starts over when the lights are automatically turned on.
Modifying the Library Configuration
3 Operating the Library Logging On and Off You can log on and off locally by using the library Operator Control Panel (OCP). Or you can log on and off remotely by using a web browser to access the LMC applet on a host computer. Logging On From the OCP To log on from the OCP: 1. If the ESL G3 Logon dialog box is not already displayed on the library OCP (the screen saver appears) tap the OCP. The ESL G3 Logon dialog box appears. NOTE: On the OCP, the login dialog box includes the AMC keyboard.
NOTE: If you are logging on to the library for the first time using the default administrator account (admin), type admin. After you log on, the library prompts you to change the default admin password. You must enter and confirm a new password. Passwords that are most secure include a combination of letters, numbers, and non-alphanumeric characters. Passwords must be eight or more characters in length. 4. After you type a user name and password, select OK.
2. If a security warning appears asking if you are sure you want to run the applet, click Run or Yes. The ESL G3 Logon dialog box appears. 3. In the Name text box, type the name of the user or administrator account with which you want to log on. If you want to log on with the default administrator account, type admin. NOTE: • User names and passwords are case-sensitive. • Only one administrator at any given time can be logged on to the library.
Connecting to Multiple Libraries This feature allows you log in to multiple libraries, and switch from one library console to another without logging off. To connect to multiple libraries: 1. From the LMC menu, click Connection > New. The Connect to Library dialog box appears. 2. Type or select the library hostname or the library IP address, and click OK.
1. Indicator panel 2. OCP Figure 10 Library Indicator Panel and OCP . The indicator panel includes a Robotics Enabled button and indicator, a Status indicator, and a Power button and indicator. The Library Management Console (LMC) appears on the OCP. For more information about indicator panel functions, see Using the Indicator Panel. For a brief overview of the LMC, see Accessing the Library Management Console (LMC).
Table 7, Table 8, and Table 9 describe the indicators in detail. Table 7 Robotics Enabled Indicator Indicator State and Explanation Solid on—robotics are enabled and ready to process commands or are actively processing commands from the library controller. No attention required. Do not open the access door. Green Blinking—a change of robotics state is pending, either from the enabled state to the not enabled state or from the not enabled state to the enabled state. No attention required.
• The tool bar displays icons that represent the most commonly run commands: I/E (view the import/export station slots), IMPORT (load tapes into the library from the import/export station), EXPORT (move tapes from the library into the import/export station), EVENTS (view library events), EXPLORER (finding a tape in the library), and LOG OFF. See Toolbar.
Menus The following seven LMC menus organize commands into logical groupings: • The Operations menu consists of commands that enable you to change the library mode of operation (online or offline), import and export cartridges, load and unload drives, move media, lock or unlock the I/E stations, perform an inventory, shut down the system, and log off.
Menu Command Privilege Level Export Physical Library View Partition View OCP Remote Client Admin, User1 X2 X X Drives Admin, User1 X2 X X Move Media Admin, User1 X X X I/E stations Admin, User1 X X X Inventory Admin, User X X X2, 3 X3 System Shutdown Admin, User X Log Off Admin, User1 X X X X On the Monitor menu: System Admin, User1 X X X X Drives Admin, User1 X X X X I/E Station Admin, User1 X X X X Slots Admin, User1 X X X X Media Admin, Us
Menu Command Privilege Level Physical Library View Partition View OCP Remote Client Key Management (ESKM) Admin, User1 X X X X On the Setup menu: Setup Wizard Admin X X X 4 Admin X X X Secure Manager Admin X X X Drive Settings Admin X X X Network Configurations Admin X X X Network Security Settings Admin X X X Library Settings Admin X X X User Configuration Admin X X X Notifications Admin X X X Date and Time Admin X X X Licenses Admin X X X
Menu Command Privilege Level Physical Library View Save/Restore 4 Admin X Reports Admin X Library Explorer Admin, User1 X Partitions Defragmentation Admin X Sift Sort Admin Clear Station Admin Partition View OCP Remote Client X X X X X X X X X X X X X X X X On the View menu: [physical library name] (Physical) Admin, User, Guest5 X X X X [partition name] (Partition) Admin, User, Guest5 X X X X On the Connection menu: New Admin, User, Guest X X X [library
Toolbar The toolbar consists of icons that represent commonly used commands that also are available on the menus. The I/E button displays a table of the current contents of the Import/Export station. You also can display the table by clicking Monitor > I/E Station. For more information, see Monitoring I/E Station Status. The Import button launches the import of cartridges if the current library is a partition. You also can request an import operation by clicking Operations > Import.
Figure 12 LMC (partition view) . Table 11 describes the areas on the library information panel. Table 11 Areas on the Library Information Panel Area Description System Information: Name The name of the current library. This is the library that appears with a check mark beside it in the View menu. First, the genre of library appears (physical or partition), then, after a colon, the name of the library appears. System Information: IP Address The IP address of the current library.
Area Description System Information: Date The current date and user-enabled time. The date that appears reflects user settings, but the system operates according to Greenwich Mean Time (GMT). Managed Views Lists the physical library and all partition as [physical library name] (Physical), then [partition name] (Partition). Clicking the library or a partition selects it so that all menu choices and information displayed is specific to the library or partition selected.
Table 12 Subsystems and their components Subsystem Components Drives Drives and media, such as brick firmware, drive bricks, drive sleds, cartridges, and magazines Robotics Assemblies and processors involved in the movement and handling of library media, such as the IEX board, I/E stations, the pivot and reach assemblies, system barcode labels, doors, filters, the accessor, drive mounts, rails, and carriages Connectivity Host connectivity components, such as I/O management units, and the chassis mana
2. Click the Overall System Status button corresponding to the system for which to view events. Alternatively, click the Events button in the toolbar. Understanding Location Coordinates This section describes the coordinate addressing system that the library uses to indicate the location of cartridges and drives in the library. You can use the Library Explorer feature to view a graphical presentation of all the drives, cartridges, and slots in the library.
Figure 14 shows the section, column and row numbering for rack 1 of a library that contains LTO cartridges. See Figure 15 to review rack numbering. 1. Column 2. Row (individual slot) 3. X-axis rail counts as section 6 4. Section Figure 15 Section, Column, and Row Numbering for Rack 1 - LTO Cartridges . NOTE: Tape drives that are installed in rack 1 of a control module or an expansion module replace storage in columns 1 and 2.
1. Column 2. I/E station 3. Cartridges in the I/E station are addressed by the library as part of column 3, sections 1 through 4 4. Magazines not present in a control module 5. Section Figure 16 Section, Column, and Row Numbering for Rack 2 - LTO Cartridges . NOTE: In Figure 16, the five magazines shown in column 4, sections 6-10 do not exist in a control module. However, these magazines exist in expansion modules. Figure 17 shows examples of location coordinates.
1. Location coordinate 1, 1, 1, 3, 2, 1 2. Location coordinate 1, 1, 1, 7, 3, 2 3. Column 1 is not available in a control module, so there is no coordinate Figure 17 Example Location Coordinates . The LMC uses dialog boxes, like the one shown in Figure 18, that enable you to specify cartridge locations. These coordinates are reported in parenthetical format with each element separated by commas.
Figure 18 Coordinates in Media Status dialog box . Tape Drive Locations The location coordinates of a drive are based on the position of the drive in the module and section. • Tape drives are always in rack 1, column 1, of a particular module. • Columns are read from left to right as you face the rack. • Because all drives in the library are full-height drives, each drive is in row 1 of the designated section.
1. Column 1 2. Rack 1 (back) 3. Module 1 4. Section 1 5. Drive cluster 6. Section 6 7. Section 7 8. Drive 9 (1, 1, 1, 9, 1, 1) 9. Section 12 Figure 19 Drive-side Location Coordinates . Table 13 Drive location coordinates 1 1–8 1 1–12 1 1 Aisle Module Rack Section (drive number) Column Row Viewing the Physical Library or a Partition The View menu enables you to view details about the physical library or a specific partition in the library information panel area of the main LMC display.
Using the View Menu From the View menu, click the name of the physical library or a partition. The physical library is listed at the top of the View menu. Individual partitions, if they exist, are listed below the physical library. After you select a library (or partition) view, the library information panel area of the main LMC display shows status information and statistical details about the physical library or partition selected.
• Select the Online radio button to take the physical library or partition to an online state, which is the normal operating condition. In this mode, the robotics are enabled and all host commands are processed. • Select the Offline button to take the physical library or partition to an offline state. If only the physical library is taken offline, the library partitions will not process robotics commands, even though they are online.
Function Physical Library Partition Offline — Operations > Inventory (physical library view) Tools > Save/Restore (restore, revert, or rescue) Tools > Library Diagnostics > Teach Tools > Library Diagnostics > Verification Tests (start test) Tools > Update Firmware > Library Service > Manual Diagnostics Tools > Update Firmware > Drives Offline—Current view (library or partition) must be offline Working With Local User Accounts You can set up three levels of local user accounts: guest, user, and admini
4. To prevent guest login privileges on the library, click Disable Guest Login. You can toggle between Disable Guest Login and Enable Guest Login. NOTE: For a list of commands that are available to users logging on to the library as a guest, see Table 10. 5. To create a user account, click Create. The Local Users - User Account Type dialog box appears. 6. In the Enter User Name text box, type a user name. NOTE: User accounts with the names guest, admin, and service are reserved.
NOTE: For a list of commands that are available to administrators and users, see Table 10. 10. Perform one of the following tasks: • If you selected Administrator, the Finish button becomes available. To register your user account selections, click Finish, and then skip the remaining information in this procedure. • If you selected User, click Next. The Local Users - User Account Type - Assign Partitions dialog box appears. 11.
NOTE: Passwords that are most secure include a combination of letters, numbers, and non-alphanumeric characters. Passwords must be eight or more characters in length. The word password is not available for use. It is recommended that you change all account passwords periodically 6. If you want to change the privilege level of this user account, select the appropriate privilege level (Administrator or User). Otherwise, proceed to the next step.
Viewing Local User Account Permissions To view local user account permissions: 1. 2. 3. Log on as an administrator. Make sure that you are viewing the physical library. From the View menu or in the Managed Views region of the LMC, click the name of the physical library. Click Setup > User Configuration > Local Users. The Local Users dialog box appears. 4. To view the permissions for all users, click Permissions. The Users Permissions dialog box appears. 5.
Commands using remote client Operations menu Privilege level Drives > Load2 Admin, User1 X Drives > Unload2 Admin, User1 X Move Media Admin, User1 X I/E Stations Admin, User1 X Inventory Admin, User1 X3 X2, 4 System Shutdown Admin Log off Admin, User, Guest X3 X5 System Admin, User1 X X Drives Admin, User1 X X I/E Station Admin, User1 X X Slots Admin, User1 X X Media Admin, User1 X X Sensors Admin, User1 X X Email Configuration Record Admin, User1 X Users
Commands using remote client Operations menu Privilege level Physical library Drive Settings Admin X Network Configuration Admin, User1 X Network Configuration Admin, User1 X DNS Configuration Admin X Network Security Settings Admin X Admin X Aisle Light Settings Admin X Screen Saver Admin X Library Behavioral Settings Admin X Drive Cleaning Admin X Admin X Local Users Admin X LDAP Admin X Admin X System Setup Admin X Media Security Admin X SMTP Email Configur
Commands using remote client Operations menu Privilege level Physical library Partition Library Diagnostics3 Admin X X Teach Admin X Verification Tests Admin X Save/Restore3 Admin X Reports Admin X X Reporting Options Admin X X Events Admin X X Media Admin X X Library Configuration Admin X X Retrieve MIBs Admin X Library Explorer Admin X Partitions Defragmentation Admin X Sift Sort Admin X X Export Admin X X Capture Report Admin X X Admin X [physic
Commands using remote client Operations menu Privilege level Physical library Partition Robotics Admin, User1, , Guest1 X X Power Admin, User1, , Guest1 X X Cooling Admin, User1, , Guest1 X X 1 Users can use this command only from partitions to which they have privileges. 2 Physical library must be offline. 3 Physical library must be online. 4 Feature is configurable from the library OCP only, but the configuration is viewable from the OCP or remote client.
3. Select Shutdown to do a complete shutdown and power off of the library (from the OCP only), or select Reboot to do a reset of the library without powering off (from the OCP or a remote client LMC). A message appears that asks you whether you want to continue. 4. If you are sure that all library operations are finished, click OK. NOTE: To recover from library shutdown, you must cycle power on the library (power it off and then power it on). See Powering Off the Library and Powering On the Library.
CAUTION: Waiting 5 minutes is important because the power supply discharges for several seconds after you power off the library. If you attempt to power on the library too soon, the power supply will fault. 2. 3. On the power distribution unit(s), set the circuit breaker switch to the up (I) position. To turn on power to the library, press the Power button on the indicator panel. The library begins to boot up. Within five minutes, the LMC display appears on the library OCP.
Using the Library When Robotics Are Not Ready When the library robotics are not yet ready to accept commands, features of the LMC are still available while others are not. This can happen during startup, reboot, or while the library is running. During run time, for example, the robotics will become unavailable if someone opens and closes an access door without pressing the Robotics Enabled button.
Available Menu Commands When Robotics Become Disabled After Discovery Before Discovery Setup > Secure Manager X X Tools > Event Viewer X X Tools > Drives X Tools > Connectivity X Tools > Save/Restore X View > [physical library name] (Physical) X View > [partition name] (Partition) X Help > Content X X Help > About X X 122 Operating the Library X
4 Monitoring the library The library includes advanced system monitoring and alerting mechanisms that inform you of library status and issues. It provides you with status information about various library subsystems and components. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups.
2. Display library data using either the Select Filter options or clicking on a particular module in the Select Module section of the dialog box. • Using Select Filter, search for and display specific criteria according to device type and location coordinates, or by Media ID. • Select the DeviceType filter, then from the Type drop-down list click the appropriate device type: Storage, I/E (I/E Station), or Drive. Click Show.
NOTE: The Rack two (Door - Inside view) view is a MIRROR image of the outside view, so I/E station B is on the left, and I/E station A is on the right. If you search for an element by its address or locate a cartridge by its media barcode, the search result appears in red in the Control Module dialog box. 3. To return to the Library Explorer dialog box, click Close. The Library Explorer dialog box appears.
Understanding the Graphical Display, frame view You can access the Library Explorer Control Module from both the physical and partition views, but the functionality in the physical view is limited. If you are in a partition view, you can view slots and drives pertaining to that particular partition. • The Library Explorer Module dialog box displays the current configuration of Rack One and Rack Two (Door - Inside view) according to the module you chose.
1. Click Monitor > System. The System Status dialog box appears. Table 17 describes the elements on the System Status dialog box. Table 17 System Status Dialog Box Element Description Item A system item for which status information is available (hardware or system metric). Serial Number If applicable or available, the serial number or other identifying number of the system item. Status Status information for the system item.
2. 3. Item Serial Number Status Description Version Horizontal Motion The RCU serial number The number of meters horizontally traveled during the library history. N/A To mail, save, or print status information, use the Send button (see Emailing, Saving, and Printing Status Information). Click Close to close the dialog box. Monitoring Drive Status The Drive Status dialog box displays status information for tape drives in the currently-selected partition.
Element Description Control Path Reports if a drive is a Control Path (Primary). The values are Primary or None. It also reports which drive is currently the active drive, for example, Primary (Active). Data Path Failover Reports whether data path failover for the drive is enabled or disabled. Encryption The Encryption type currently used by the drive. The values are Application Managed, Library Managed, or Unsupported if the drive does not support encryption.
Element Description Barcode The cartridge barcode or the word Empty. Slot Type The media type (LTO). Partition Name The name of the partition to which the I/E station is assigned. 2. From the I/E Station Status dialog box, you can perform the following tasks: • Change the sorting of magazine slots in the status list (for example, by I/E station number or partition name) by clicking the column heading by which you want the magazine slots sorted.
Table 21 describes the elements on the Slots Status dialog box.
3. If appropriate, perform the following tasks from the Slots Status dialog box: • Change the sorting of slots in the status list (for example, by location or slot type) by clicking the column heading by which you want the slots sorted. Repeatedly clicking a column heading toggles between ascending and descending order. • Use filtering criteria to select the slots that you want to appear in the status list on the dialog box (see Filtering Slots by Location).
Monitoring Media Status The Media Status dialog box displays detailed information about the media in the currently selected partition. If you are working in the physical library, you can view status information for all media. Because the number of media in a physical library or partition can be quite large, you can select a subset of the available slots. You can perform this procedure while viewing either the physical library or a partition. To monitor media status: 1. Click Monitor > Media.
match the designated pattern. For example, if you set the Barcode value to J00*, any media with IDs that start with J00 will appear in the status list. • To specify media by media type, click All or a specific media type, such as LTO5, from the Media Type drop-down list. Only media types that are currently used in the library appear in the drop-down list. The default is set to All. 2. Click Show.
3. Field Description Recovered read errors Errors in reading data where an attempt to re-read the data was successful Unrecovered write errors Errors where all re-write attempts failed and the data could not be successfully written to the tape Unrecovered read errors Errors where all re-read attempts failed and the data could not be successfully read from the tape Encryption Cartridge Encryption Status (Unknown, Encrypted, or Not Encrypted) To e-mail, save, or print the report, click Send.
Displaying Cooling Fan Information To display detailed information about the library cooling fans: 1. Click the Cooling Fan tab on the Sensor Status dialog box. Table 24 describes the elements on the Cooling Fan tab. Table 24 Cooling Fan Information 2. Element Description Name The name of the cooling fan sensor. Status The status of the cooling fan. If the fan speed is within normal operating limits, the status is Nominal. Otherwise, a warning or alarm is indicated.
2. Element Description Status The temperature status in the vicinity of the sensor. If the temperature is within normal operational limits, the status is Nominal. Otherwise, a warning or alarm is indicated. Celsius The sensor temperature reading in degrees Celsius. Location The location of the temperature sensor within the library. Control management blade (CMB) locations are indicated by means of a coordinate system.
CAUTION: As a result of restore, rescue, or revert operations, the library shuts down. You must have physical access to the library to bring the library back up. If you are performing a restore, rescue, or revert operation using remote access, the library will remain shut down until the library is directly powered back on.
To save a remote restore image: 1. 2. 3. Log on as an administrator from the remote client. The Save command is not available from the library OCP. Make sure that you are viewing the physical library. From the View menu or in the Managed Views region of the LMC, click the name of the physical library. Click Tools > Save/Restore. The Save and Restore Library Configuration dialog box appears. 4. Click Save. 5.
If the save rescue operation does not succeed, a message appears that describes the error that occurred. Restoring Library Configuration Use the Restore command to restore a library using a configuration image that is saved on a remote file system. If library configuration has occurred since the last time the image was saved, those changes will be lost when the older configuration is restored.
NOTE: Because the management control blade (MCB) determines the name of the restore image file, you might not know the file name when you are searching for it on the remote file system. The file name always includes the library serial number, date stamp, and time stamp, in that order and separated by underscores. An example file name might look like this: 213100020_2004-02-18_13.23.47.tar.gz The serial number encoded in the image file must match the library serial number.
4. Click Rescue. NOTE: If the library is not offline, you receive a message that asks you whether you want to take it offline. Click Yes. 5. At the prompt, make sure that all data input and output has stopped. Click Yes to continue. When the system determines that it can reconfigure the library using the saved image, a message dialog box appears that informs you that the library will reboot itself. The reset could take minutes to complete.
To revert library configuration: 1. 2. 3. 4. Log on as an administrator from the remote client or from the library OCP. Make sure that you are viewing the physical library. From the View menu or in the Managed Views region of the LMC, click the name of the physical library. Click Tools > Save/Restore. The Save and Restore Library Configuration dialog box appears. Click Revert. NOTE: If the library is not offline, you receive a message that asks you whether you want to take it offline. Click Yes. 5.
2. From the menu bar, click Monitor > Email Configuration Record. The Email Configuration Record dialog box appears. 3. Click Email and select or type in the destination e-mail address. NOTE: You can only specify one e-mail address. If you need to send the configuration record to multiple destinations, repeat this procedure for each e-mail address. 4. 5. Use the Comment box to type any additional information you want to include in the e-mail message.
1. 2. 3. Log on as an administrator. From the View menu or in the Managed Views region of the LMC, click the name of the physical library or appropriate partition. Click Monitor > Users. The Users Status dialog box appears, and displays Table 28 for each user logged onto the library. Table 28 User Status Dialog Box 4. 5. Element Description Name The name of the user who is currently logged on to the library. Role The type of user (for example, User or Admin).
3. Element Description Barcode Restrictions The current setting for barcode restrictions (Enforce Restrictions, No Restrictions, or Full Restrictions). Media Identifier The current setting for return media identifier (Suffix, Pass Through, Prefix, or Disabled). Drive Autolevel The current setting for drive firmware autoleveling (Enabled or Disabled). Auto Drive Clean The current setting for automatic drive cleaning (Enabled or Disabled).
b. c. d. e. 3. Select the radio button next to Email, Save, or Print. If you selected Email, type the e-mail address of the recipient into the Email field, or select it from the pull-down menu. Type a message in the Comment field, if appropriate. If you selected Save, indicate the location and file name by one of the following methods: • Type the file path and name into the Save field.
NOTE: Before you perform the following procedure, make sure that e-mail is appropriately configured in the LMC so that the library can send information to the recipient. See Configuring E-mail. To mail, save, and print status information: 1. 2. Make sure that the status dialog box displays the status information that you want to send. Click Send. The Email, Save or Print Table dialog box appears. 3.
5 Maintaining the library This chapter describes common library maintenance operations. NOTE: If you are experiencing system problems, check subsystems and components before looking for a service event or contacting technical support. Your service representative might ask you to check these things or, if you are an administrator, you might be asked to run a diagnostic procedure or upload new firmware.
Table 30 describes the elements on the Drives dialog box. Table 30 Drives Dialog Box Element Description In the Drive(s) area: 150 Drive Type drop-down list Enables you to select the type of drives to list on the Drives dialog box (for example, LTO4 for LTO-4 tape drives). All lists every drive in the library. State The state of the drive (Varied On or Varied Off). Drive Type The type of drive (for example, LTO--5 - FC). Location The location of the drive by means of a coordinate system.
Element Description In the Control area: 4. 5. Power Cycle Cycles power to the specified drive by removing the power and then restoring it. Try to reset drives before you cycle power to them. Reset Drive Resets the specified drive without cycling the power. Vary Off or Vary On Varies off or varies on the specified drive. The label of the button toggles between Vary Off and Vary On. Each use of this button updates the drive information in the Drive(s) area. Use this button to hot swap drives.
Element Description Physical SN The serial number of the drive. The logical serial number that the library assigns to a drive in a specific location. This is not the serial number of the particular drive (see Physical SN in this table). Logical SN If a drive is replaced by another drive in the same library location, the logical serial number remains the same. From the host’s perspective, the replacement drive is the same as the original one.
The Email or Save Support Ticket dialog box appears. 2. Perform one of the following tasks: • To send the Support Ticket as an e-mail message to a recipient, select Email, and then either type an e-mail address in the Email text box or select an existing address from the drop-down list. Type a comment in the Comment text box to send with the log.
3. Under Cleaning Source, click an option: • To use cleaning media inserted in the I/E station, click Use Media in I/E Station, and then click to select a piece of cleaning media in the list. • To use cleaning media in an assigned cleaning magazine, click Use Media in Cleaning Slots. 4. Click OK. The drive cleaning operation is initiated, and the Clean Drive dialog box closes. Once the cleaning operation completes, the cleaning media is returned to the I/E station or assigned cleaning magazine.
NOTE: The Save button appears grayed-out until a change is made in the Specify Report Criteria region of the dialog box. 4. Type a name for the template, and then click OK. The template appears in the list under Templates. 5. To load the saved report criteria at a later time, click the template in the list, and then click View to generate the report. To close the Report Criteria dialog box, click Cancel. 6.
• Range • Historical • Current Month • Last Month • Last 3 Months • Last 6 Months • Last 12 months • Last 30 days • Last 7 days • Grouping • Subsystem • FRU category (field replaceable unit) • FRU Id • Serial Number • Selected Drive by Physical SN (based on an individual physical drive serial number) • Attribute • All • Total (read and write) • Type • Rollup: A device X-axis for the display of attributes by drive or library.
11. To view all pages of the report, click the Next and Back icons on the toolbar at the top of the window. 12. Use the Zoom In and Zoom Out icons on the toolbar, if appropriate. 13. To save the report as an Adobe® Portable Document Format (PDF) file: a. Click the Adobe PDF icon on the toolbar. b. In the Saving Report into a PDF-File dialog box, enter the appropriate information. c. Click Confirm to convert the report into a PDF file. 14. To print the report: a. Click the Print icon on the toolbar. b.
Teaching the Library (Configuration and Calibration) The Teach command enables you to update the stored library configuration and calibration information. Use this command after you replace a library component or whenever you need to assess the position and alignment of library components or the physical library configuration (such as the number of modules and I/E stations, the locations of storage magazines and drives, and the types of media used in the library).
Configure is already selected by default. 4. Click Start. During the configuration teach process, the picker moves to each storage magazine, I/E magazine, and drive in the library and stores information about them. Teach results appear in the Results text box when the process completes. If the configuration teach process completes successfully, the Teach dialog box might close automatically.
4. 5. Select Calibrate. Click Start. During the calibration teach process, the picker moves to the home position, which is X-Y coordinate position 0,0. Then, for each rack of each module, the picker moves to a magazine at the top and one at the bottom and stores those positions in coordinates relative to the 0,0 position. Teach results appear in the Results area when the process completes. If the calibration teach process completes successfully, the Teach dialog box might close automatically.
• No affect to integrity of data To perform these tests, the picker assembly must be ready and functional, and the library must be powered on. In addition, the library must be in an offline state, and at least one scratch tape must be inserted in the I/E station. Verification Test Descriptions Installation Verification Test The installation verification test enables you to verify that the library installation and configuration is complete and functioning correctly.
When one of the sub-tests is selected, you may be prompted to enter additional information. Custom Library Alignment Tests The custom tests enable you to run a sub-test that is normally part of the larger tests that call multiple sub-tests (including Installation and Partial). See Verification Test Functions for more specific information about each sub-test. Verification Test Functions Use the Verification Tests dialog box to run tests and view results.
• Calibrates library and checks calibration offsets by comparing them to the default values for the drives and I/E stations • Checks magazine offsets • Checks collected offset alignments for magazines, I/E stations, and drive sleds • Checks joint alignment quality Get/Put Test The library alignment test performs the following tasks: • Performs a Get/Put of a scratch tape in the top and bottom slots of each magazine that supports the scratch tape media • Performs a Get/Put of existing media if no scratch ta
I/E Station Assembly Test The I/E station assembly test performs the following tasks: • • • • Locks and unlocks the I/E station Calibrates the I/E station and check offsets collected Checks each magazine fiducial in the I/E station Performs Get/Put tests on all the I/E station cells Scanner Fiducial Test The scanner fiducial test performs the following tasks: • • • • Scans and checks each magazine fiducial Scans and checks each drive sled fiducial Tests the calibration sensor Calibrates and checks repeat
7. Complete the pre-test questionnaire by clicking inside the box next to the questions. You cannot continue with the installation verification test until you have completed and verified the question requests on this questionnaire. NOTE: Make sure you physically verify each of the questions on the questionnaire. Each of the items listed can cause the installation verification test to have unexpected behavior and unreliable results. The tests must be re-run if they fail. 8.
NOTE: Make sure that the scratch tapes are formatted and contain no data that cannot be overwritten. Scratch tapes must have barcode labels with valid volume serial numbers on them. Also, you might find it useful to write down the serial numbers so that you can identify your scratch tapes. This procedure will not damage any cartridges that are already installed in the library. If the scratch cartridge becomes lodged in a drive or magazine, it must be manually removed from the library.
16. To see the results for a previous test, click to select the test name in the Test Results region of the dialog box, then click Reports. The LMC saves the most recent five test results. 17. When you are finished working with the test results, click Close to close the result window. 18. If you are finished performing verification tests, click Close to close the Verification Tests dialog box. Partial Tests To perform partial tests: 1. 2. Log on as an administrator.
5. 6. 7. 8. 9. From the Select Sub-test drop-down list, click either Frame or Configuration or both. A check mark indicates the test is selected. Click Start. If prompted to take the library offline, click Yes. An Attention dialog box appears. Select either Continue With Scratch Tapes or Continue Without Scratch Tapes, and then click Next. If you selected Continue With Scratch Tapes: a. If there is no scratch cartridge in the I/E station, insert one now, then click Next.
Test progress is shown in the Verification Tests dialog box. 11. After the test is complete, click Reports to view the test results. For more information about how to work with graphical reports, see Verification Test Graphical Reports. For information about how to interpret test logs, see Verification Test Logs. For information about how to e-mail, print, or save text logs, see Emailing, Saving, and Printing Test Logs. FRU Operational Tests There are two ways to run the FRU operational tests.
This dialog box enables you to enter any coordinate address in the library (aisle, module, rack, section, column, and row). The address does not need to be occupied by a drive or cartridge. 8. Click Finish. Test progress is shown in the Verification Tests dialog box in the Test Results region of the screen. 9. After the test is complete, click Reports to view the test results.
For more information about how to work with graphical reports, see Verification Test Graphical Reports. For information about how to interpret test logs, see Verification Test Logs. For information about how to e-mail, print, or save text logs, see Emailing, Saving, and Printing Test Logs. To run FRU operational tests from the Events dialog box: 1. 2. 3. 4. 5. 6. 7. Log on as an administrator. Make sure that you are viewing the physical library.
8. After the FRU test successfully verifies that the FRU has PASSED or is MARGINAL, all events associated with the failure are transitioned to the Verify state. Running custom tests The custom tests allow you to run a sub-test that is normally part of the larger tests that call multiple sub-tests—such as Installation or Partial. To run custom tests: 1. Make sure that you are viewing the physical library. From the View menu or in the Managed Views region of the LMC, click the name of the physical library.
7. Click Finish. The test progress appears in the Verification Tests dialog box. 8. After the test is complete, the test name and results summary displays in the Test Results region of the dialog box. Click Reports to view detailed test results. Understanding the Verification Test Inventory The verification tests generate inventory lists that provide specific information about the library configurations. Inventory lists for the library, drives, and blades are available.
• IP Magazine Count • For each type of drive: Drive Count Drive Inventory This inventory list provides the following information about each drive: • • • • • • • • Drive Type Interface (FIBRE) Physical SN Logical SN FW Version Sled SN Sled App Version Sled Boot FW Test Results The results of all sub-tests appear on the Verification Tests dialog box after each individual test is completed. See Table 32 for an explanation of test results.
NOTE: A single problem in the library can cause failed results in multiple tests. After taking action to correct a failed result, run tests that yielded marginal or failed results again. Verification Test Graphical Reports Some verification tests produce graphical reports that let you easily see if the test generated PASSED, MARGINAL, or FAILED results. Each result is shown in a different color: • P - passed (green) • M - marginal (yellow) • F - failed (red) There are 8 types of graphical reports.
NOTE: This graphical report is not generated for libraries with only one frame. • If the graphical report shows a failed result for the drive-side or door-side, make sure that all tape magazines are installed properly on that side and that the calibration targets are correctly snapped on to the magazines. • If the graphical report shows a failed result for the I/E station, make sure the I/E station and front door are completely shut.
• If the problems persist, you may need to replace the picker assembly. Scan Fiducials The scan fiducials graphical report shows the results for tests of the fiducial barcode on each tape magazine and drive sled, including the width, expected Y position (shift), and the number of hits the scanner receives while traveling up and down. (Only known magazines are tested.) • If the graphical report shows a failed result for one or more tape magazines, replace the affected magazines.
• If the graphical report shows one or more marginal or failed results, inspect the picker. It should rotate easily by hand, and the fingers should spring into a clamped position. Make sure both rotation axis belts are free of debris. Also make sure that the storage is correctly seated in the I/E station and that the I/E station and front door are completely shut. • If the problems persist, you may need to replace the picker assembly.
Figure 22 Example Test Log Output . To view the graphical reports and text logs: 1. In the Verification Tests dialog box, click Reports. The report window appears with the Graphical tab displayed. Use the Graphical tab to view graphical reports and to quickly identify areas where marginal or failed results occurred. Use the toolbar to navigate between graphical reports or to save the results in PDF format. 2. For more detailed test results, click the Text tab to view the test log generated by the LMC.
Emailing, Saving, and Printing Test Logs The Send button on the Text tab on the report window enables you to send a verification test log to e-mail addresses. If you are accessing the LMC from a remote client, Send also enables you to save the log to a file or print it. NOTE: You can mail, save, or print verification test logs from a remote client. However, you cannot save or print logs from the library OCP.
• To indicate that you want to send the log to a printer, select Print. NOTE: The Print option is available to remote client users only. It appears grayed out on the OCP. 4. 5. To send, click OK. Click Close to exit the dialog box. Using the Partitions Defragmentation Tool Typically, partitions in a library are physically contiguous. That is, all tape slots that belong to a partition are adjacent to one another in the library.
4. To begin defragmenting partitions, click Start. A dialog box appears notifying you that partitions that do not have a free I/E station slot cannot be defragmented and will be skipped. 5. Verify that the I/E station in each partition has at least one free slot, and then click Yes. A dialog box appears notifying you that all partitions must be taken offline before defragmenting can begin. NOTE: If the library is not fragmented, an Attention dialog box displays this information.
When defragmenting is complete, a dialog box appears prompting you to take all partitions online. 7. 8. Click Yes to take all partitions online. Click Close to close the Partitions Defragmentation dialog box. Canceling Defragmentation Depending on the size of the library, defragmenting partitions can be a time-consuming process. If needed, you can click Close on the Partitions Defragmentation dialog box to cancel the defragmentation operation at any time. When prompted, click Yes to confirm the action.
3. To filter by partition, in the SSE Source Filter area, do the following: a. Select a Partition from the drop down list. b. To use an additional filter, in the Media Filter field, type the search string, and click Filter. For example, to filter all media containing the character 8, type *8*. This field is case sensitive. The appropriate media appears in the Select SSE Media section below. 4.
6. To relocate a cartridge to the last empty slot of the destination element selected, ensure that the Relocate Full check box is checked. NOTE: The Relocate Full box is cleared as the default condition. • When Relocate Full is checked, any tapes in the destination area will be moved to the lowest available element address location in the partition. • When Relocate Full is not cleared, tapes that exist in the destination area will not be moved (skipped). 7. 8.
Retrieving, Emailing, and Saving MIB Files The Retrieve MIBs option on the Tools menu allows you to retrieve the ESL G3 MIB files, which can be compiled into your SNMP Management tools. After retrieving the MIB files, you can extract the contents for use with a third-party SNMP tool. You can also e-mail or save the MIB file. To retrieve MIB files: 1. 2. Log on as an administrator. Select Tools > Reports > Retrieve MIBs. The Retrieve MIBs zip file dialog box appears. 3. To email the MIB file: a.
Figure 23 Top and Bottom Air Filters . Many factors exist that contribute to the need to regularly service the air filters. For example, the total number of tape drives and the operating environment greatly affect the rate at which debris accumulates in the air filters. With the maximum number of tape drives operating in a normal data center environment, check the filters every two years.
6. 7. 8. Remove the air filter. Use water and a mild soap to clean the air filter. Allow the air filter to dry. NOTE: Make sure that the air filter is completely dry before placing it back in the access door. 9. Place the filter in the opening. 10. Place the retaining bar over the filter to hold it in place. Use the Phillips screwdriver to tighten the two captive thumbscrews. 11. Close the access door. 12. On the operator panel, press Robotics Enabled to enable the picker. 13. Bring the library online.
6 Working with Cartridges and Barcodes The Library Management Console (LMC) simplifies cartridge loading and unloading, importing and exporting, and moving and inventory operations. The maximum library configuration can accommodate from 102 to 5316 LTO cartridges for the following drive types: • FC LTO-4 • FC LTO-5 Every partition in the library must contain at least one cleaning cartridge.
To remove a lodged cartridge: 1. On the operator panel, press Robotics Enabled to turn off power to the picker and return it to the home position. The power is on to all other components. 2. Open the access door. Aisle power is disabled. 3. 4. On the drive, press Eject, and remove the cartridge. Close the access door. The power is on to all other components. 5. On the operator panel, press Robotics Enabled to enable the picker.
For LTO media barcodes, the library dynamically supports 1 to 14 characters for volume serial number plus a two-character media type identifier. See the image below for an example of an LTO–5 barcode label. HP-supplied barcode labels will provide the best results. Barcode labels from other sources can be used, but they must meet the following requirements: • • • • • • • ANSI MH10.
CAUTION: Do not place a barcode label on top of a cartridge. Doing so can cause inventory operations to fail. Figure 25 Applying Barcode Labels to Cartridges . Using Cleaning Cartridges Most tape drives require occasional cleaning. A cleaning cartridge cleans accumulated debris from the tape drive and the read/write head. CAUTION: You must use a separate cleaning cartridge for each partition in the library.
Managing Media The LMC provides you with commands for: • • • • Importing and exporting cartridges Moving media from one storage location to another Loading and unloading drives Taking inventory The following sections provide instructions for performing these tasks. NOTE: Unless the situation requires it, use the host application to move, load, unload, import, or export cartridges instead of doing so through the LMC.
Table 33 describes the elements in the Import Media dialog box. Table 33 Import Media Dialog Box 6. Element Description Barcode The volume serial number of the cartridge. Slot The slot number in the I/E station magazine. To understand the location designation, see Understanding Location Coordinates. I/E Station The module number. Magazine The magazine number (section) where the slot is located, numbered from the top down. Results “Imported” or “Failed”.
NOTE: The physical library must be online. If the partition is not offline, you will receive a message that asks you whether you want to take it offline. Click Yes. The Export Media dialog box displays a list of cartridges in the partition. 3. If you want to display one or more media IDs that match a particular pattern, type a media filter in the Media Filter text box, and then click Filter. Filter performs a search for media IDs that match a particular pattern.
Unloading Drives The Unload Drives dialog box enables you to rewind the cartridge in the drive, eject it, and return it to storage. To unload drives: 1. 2. 3. 4. 5. Make sure that you are viewing the partition from which you want to unload drives. From the View menu, click the name of the appropriate partition. Click Operations > Drives > Unload. The Unload Drives dialog box appears. If you want to display media IDs by media type, click the appropriate media type from the Media Type drop-down list.
4. 5. In the Select Target table, click the destination for the cartridge that you want to move to highlight it. If necessary, you can use the scroll bar to display additional slot locations. Click OK. The media moves to the new location. Inventory The Inventory command causes the library to scan all storage locations, drives, and I/E stations. The library automatically performs an inventory when doors are closed or the library’s configuration information is changed in any way.
Working with Cartridges and Barcodes
7 Managing library firmware and software versions Updating Library Software To download library software to the library and perform various update operations, you can use the Update Software option to access the Update Firmware Wizard. NOTE: This process may take 30 to 45 minutes.
CAUTION: As a result of restore, rescue, or revert operations, the library shuts down. You must have physical access to the library to bring the library back up. If you are performing a restore, rescue, or revert operation using remote access, the library will remain shut down until the library is directly powered back on. If you choose to reinstall the currently installed software package, the robotics control unit (RCU), picker, and drive sleds are updated.
The remaining procedures in this section start with the Library System Software Update dialog box. Installing New Library Software To update your library software, you must download a new library software package to the library management control blade (MCB) from the remote client file system, and then install the downloaded software. You can perform the library software update from either the library OCP or a remote client, but you must perform the software download to the MCB from a remote client.
NOTE: Before you begin the following procedure, make sure that you have obtained the new library software package from HP and placed it in an accessible location on your laptop. To download a new library software package: 1. On the Library System Software Update dialog box, click Download New Package. The Software Update dialog box appears. 2. Navigate to the location of the software file (with a .frm extension) you want to download, click the file to highlight it, and then click Open.
Real-time progress information appears under Progress Summary in the Description and Status columns. NOTE: During the update, the Abort button appears dimmed and is unavailable. Do not interrupt the update process before it is completed. Interrupting the update process might cause the library to become unusable until its software is restored. After 100% success has been achieved for all components, the library is shutdown. This process could take several minutes. 6.
NOTE: If the physical library is not offline, you receive a message that asks you whether you want to take it offline. Click Yes. The library automatically logs off other users so that they cannot perform library operations while the library software update operation is in progress. The Software Update Progress dialog box appears. Real-time progress information appears under Progress Summary in the Description and Status columns.
The Update Firmware Wizard dialog box appears. 3. Click Install. NOTE: If the physical library is not offline, you receive a message that asks you whether you want to take it offline. Click Yes. The library automatically logs off other users so that they cannot perform library operations while the library software update operation is in progress. The Software Update Progress dialog box appears. Real-time progress information appears under Progress Summary in the Description and Status columns.
NOTE: If you are viewing a partition, you can only set up update drive firmware for drives within the partition. You can use the Update Drive Firmware command from the Tools menu to update drive brick firmware on one or more drives by using either update tapes or drive firmware images that you have downloaded to the library. Accessing the Update Drive Firmware Dialog Box NOTE: Before performing a firmware upgrade, we recommend that you shut down and restart the library.
From the Update Drive Firmware dialog box, you can update drive firmware by using either update tapes or drive firmware images that you have downloaded to the library. The table lists all drives in the library or, if you are currently viewing a partition, all drives in the partition. The Manage Images button enables you to download new drive firmware images to the library or delete drive firmware images that the library currently stores.
The library has enough space for 20 MB (with a maximum of 8 images) of drive firmware images. If the check box for a drive firmware image is clear, you can delete the image by clicking it to highlight it, and then clicking Delete. 3. To download a new drive firmware image, click Download. The Select firmware image file to download dialog box appears. 4. Navigate to the location of the drive firmware image file (with a .frm extension) you want to download, and then click the image file to highlight it.
1. On the Update Drive Firmware dialog box, select Firmware Image. 2. In the left-most column of the table under the Update Method area, select one or more check boxes that correspond to drives that you want to update with the same drive firmware image. Use the following rules to select drives: • Do not select drives that are currently loaded. • If you select more than one drive, make sure that they are all of the same drive type. • Click Select All to select all drives.
CAUTION: The drive firmware image must be compatible with the drives that you will update. For more information, see the HP Business Support Center at http://www.hp.com/support. To update drive firmware using update tapes: 1. 2. 3. Write down the Barcode number on the tape before inserting it into the I/E Station. From the Physical Library view, insert the firmware tape(s) into any I/E station slots in the library. On the Update Drive Firmware dialog box, select FMR Tape.
8 Troubleshooting your Library This chapter describes how the library informs you of issues that it detects within its subsystems. It also provides information about working with events to resolve issues, running verifications tests to check whether the issues have been resolved, interpreting LEDs, and accessing Online Help. Is the access door closed? Library operations are taken offline when the access door is opened.
1. Status indicator Figure 26 Status Indicator . • If the Status indicator light is solid green, the library currently has no events in an Open state. • If the Status indicator light is flashing amber, at least one of the six subsystems has an event in an Open state. When the library detects an issue, it creates an event for it. A event includes the following types of information: • Details about the issue. • Reports that are associated with the event. • A repair page that provides corrective actions.
Severity Level Description 2 (Degraded) Indicates that a degraded condition exists within a library subsystem that impacts system performance or redundancy. Typical library operations can continue without immediate corrective action, but an administrator should investigate the condition and correct the problem soon. An example of a degraded situation is a redundant power supply that has failed or a connectivity problem that has caused host port failover to occur.
to a more severe level. The library does not send one when an event severity level becomes less severe. To set up e-mail addresses to receive notifications, see Configuring E-mail and Setting Up E-mail Notifications. The subject line of the e-mail notification indicates ESLG3, the library serial number, and the severity level of the event. The body of the message states that the library sent the message automatically.
page that provides a detailed description of the issue and its possible causes. The repair page also provides corrective actions that you or a CSE can perform. To use an event to determine an issue and its cause, you can perform the following general steps: 1. 2. 3. 4. Display a list of events. See Displaying Event Lists. View the details for the appropriate event. See Viewing Event Details. View the reports that are associated with this event. See Viewing Event Details Reports. View the event repair page.
If you run a test and the results are all good, the library automatically transitions the event to the Verified state. If you cannot run a test, you should physically examine the FRU, and then manually transition the event to the Closed state after determining that the issue is resolved. After you close the event, the library transitions it to the Verified state if it is able to do so. For more information, see Running Verification Tests to Determine Issue Resolution and Closing Events.
Table 35 describes the elements on the Event List dialog box: Table 35 Event List Dialog Box Element Description In the Select Event area: Check Box To close multiple events, select each event you want to close by clicking the check box. ID The library-assigned identifier for the event. Description A summary description of the event. The description identifies the FRU that caused the event and includes reason text that describes the cause of the event. The current state of the event.
The Details button displays the Event Details dialog box. For more information, see Viewing Event Details. 2. By default, the event list is sorted by event ID in ascending order, with the oldest event at the top and the newest one at the bottom. To change the sorting (for example, by state or severity), click the column heading by which you want the events sorted. Repeatedly clicking a column heading toggles between ascending and descending order.
For descriptions of elements on the Event List dialog box, see Using System Status Buttons to Display Event Lists. 4. By default, the event list is sorted by event ID in ascending order with the oldest event at the top and the newest one at the bottom. To change the sorting (for example, by state or severity), click the column heading by which you want the events sorted. Repeatedly clicking a column heading toggles between ascending and descending order.
Table 36 describes the elements on the Details tab. Table 36 Event Details Dialog Box, Details Tab Element Description In the Event # area: The current state of the event. Possible states are: State • Open — indicates that an issue, whether problem or warning condition, has occurred in the library that requires attention. • Closed — indicates that a user has closed the issue.
Element Description Error Code A number that is associated with a particular issue that caused the event report. Because more than one issue can cause a report, an error code provides another level of detail to what the report provides. The error code maps to a portion of library firmware code, which a trained analyst can examine to determine the root cause of an issue. If the event is in the Closed or Verified state, this field is set to N/A. This information is for technical support use only.
• Determine whether the issue is resolved by using the FRU Test button. FRU Test is available only if the FRU related to the event has an applicable verification test that you can run. (FRUs that belong to the Accessor, Picker, Drive, I/E Assembly, or Bar Code Label categories have applicable verification tests.) When you click FRU Test, the Verification Tests dialog box appears with the appropriate verification test already selected and ready to start.
3. To return to the non-history event that appeared initially, click Initial Event. Viewing Event Details Reports The library creates a key report for each issue that occurs. As updates to the issue occur, the library creates subordinate reports that it associates with the key report. Typically, you should examine the key report because it represents the earliest time at which the event reached its highest severity level. It often isolates the most significant problem.
Table 37 Event Details Dialog Box, Report Tab Element Description In the Reports Tree area: Provides a hierarchy of report information that is associated with the event. Descriptions includes reason text that describes the cause of the report. Report tree area Initially, only the highest level of the report tree appears. Clicking this level (Reports for Event #) reveals one or more second-level reports, and clicking a second-level report reveals one or more third-level reports.
Error Code A number that is associated with a particular issue that caused the event report. Because more than one issue can cause a report, an error code provides another level of detail to what the report provides. The error code maps to a portion of library firmware code, which a trained analyst can examine to determine the root cause of an issue. This information is for technical support use only. Modifier A numerical qualifier, in hexadecimal format, that provides context for an error condition.
• The User and Customer Service Engineer Actions section provides corrective actions that the user or the Customer Service Engineer (CSE) can perform. • The Customer Service Engineer Actions section provides additional corrective actions that the CSE can perform. If you are a user, do not perform these steps. Contact technical support for assistance.
f. To specify the type of output, select the appropriate chart type from the Chart field dropdown menu. After you make any change to the Specify Report Criteria section, the Save button is activated in the Templates region of the dialog box. 4. To save the settings as a template for later use, click Save, type the appropriate value into the Enter Template Name dialog box, then click OK. 5. Click View to display the Tape Alert History Report. 6. To sort the data, click the heading of any column.
• Time stamps of recent activity • Report summary • Report details for the event The repair page attachment is in HTML format. NOTE: Before you perform the following procedure, you must make sure that e-mail is appropriately configured in the LMC so that the library can send event details to the recipient. See Configuring E-mail. To mail, save, or print information for a particular event, perform the following steps: 1. 2. 3.
FRU tests are designed to help resolve issues under the second context. During FRU testing, the library creates operational scenarios to evaluate the functionality of a FRU. FRU tests attempt to evaluate as many aspects of the FRU as possible, but they might not fully recreate the conditions that caused the original event. The library cannot recreate all conditions and, therefore, the library does not provide tests for some FRUs.
Closing Individual Events To transition an event to the Closed state, perform the following steps: 1. 2. Make sure that the Event Details dialog box displays information for the open event that you want to close. See Displaying Event Lists and Viewing Event Details. Click Close Event. The event’s state changes to Closed. If the library is able to do so, it automatically transitions the closed event to the Verified state.
3. Under Specify Report Criteria, click criteria options in the lists to customize the content and appearance of the Events Report. Table 38 summarizes the available report criteria options. Table 38 Events Report Criteria Criteria Description Specifies the range of time to cover in the report. Choices include: • Historical • Current Month • Last Month Range • Last 3 Months • Last 6 Months • Last 12 Months • Last 30 Days (default) • Last 7 Days Determines how events are grouped in the report.
Criteria Description Determines how events are identified in the report. Choices include: Attribute • All (default)—events are separated according to attribute (Failed, Degraded, Warning, or Other) • Total—events are not separated according to attribute Specifies the type of report. Choices include: Type • Rollup (default)—displays the values based on the selected grouping • Trend—shows the occurrence of events over time (grouping criteria is not used) Determines the type of chart.
Exporting a Report to an E-mail or a Text File Instead of viewing the report as a chart, you can e-mail the report data to an e-mail address. Or export the report data to a comma delimited text file (*.csv) for use in other programs. 1. On the menu bar, click Tools > Reports > Events. The Report Criteria dialog box appears. 2. Under Specify Report Criteria, click criteria options in the lists to customize the content and appearance of the Events Report.
Interpreting Blade Status LEDs Each of the following library blades has a set of green, amber, and blue LEDs that indicate blade processor status, health status, and power control status: • • • • • Management control blade (MCB) Control management blade (CMB) Robotics control unit (RCU) Library motor drive (LMD) Ethernet Expansion Blade Figure 27 shows the locations and colors of the status LEDs on the five blades that can be in the library. 1. Management control blade 2. Robotics control unit 3.
For a description of each LED color and what its state might mean, see Table 39. For a description of how the blade status LEDs appear under normal conditions, see Table 40.
Actions Based on LED States When the system is operating properly, service actions should be based on events first and foremost. However, some situations occur when the amber LED indicates problems that are not detected by the event system. You should always act on any amber LED that is solidly on, which indicates that the component power and control subsystem has failed. In this case, replace the component.
Table 41 describes how to interpret the drive sled status LED activity that you might see on the rear of a drive sled.
Drive Sled Fibre Channel Link LED The Fibre Channel link LED for a drive sled is located on the rear of the drive sled. Figure 28 shows the location of the Fibre Channel link LED on the rear of the LTO drive sled. NOTE: Table 43 describes the Fibre Channel link LED activity on the rear of the LTO drive sled. Table 43 FC Drive Sled Link LED States LED color Green Represents State and explanation LIP and activity • Solid on — loop initialization protocol (LIP) has occurred (for example, Passive Mode).
1. MCB Ethernet port LEDs Figure 29 Locations - Colors of MCB Ethernet Port LEDs . Table 44 describes how to interpret the Ethernet port LED activity that you might see.
1. MCB Ethernet port LEDs Figure 30 Locations - Colors MCB FC Port LEDs . Interpreting LBX Terminator LEDs The LBX terminator has six green LEDs that indicate the presence of modules in the library. Figure 31 Locations of LBX Terminator LEDs . NOTE: See Table 45 for callout explanations of Figure 31. Table 45 LBX LED Version 03 LED On/Off Combinations Explanation 1 2 3 4 5 6 Off Off Off Off Off Off Robotics are disabled, the access door is open, or the LBX terminator is misaligned.
LED On/Off Combinations Explanation 1 2 3 4 5 6 On Off Off On On Off The library has one control module and two expansion modules. On Off Off On On On The library has one control module and three expansion modules. On Off Off Off On On The library has one control module and four expansion modules. On Off Off On Off On The library has one control module and five expansion modules. On Off Off Off On Off The library has one control module and six expansion modules.
1. Power supply LEDs Figure 32 Locations and Colors of Power Supply LEDs . Table 46 describes how to interpret LED activity that you might see.
Accessing Online Help For further help, you can access the library Online Help system. • To access the entire Online Help system, click Help, then Content. • To access context-sensitive help, click Help from any dialog box.
Troubleshooting your Library
9 Support and other resources For more information and support, see the following: • • • • • Contacting HP HP web sites Typographic conventions Rack stability HP product documentation survey Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.
Convention Element • Keys that are pressed Bold text Italic text • Text entered into a GUI element, such as a box • GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes Text emphasis • File and directory names Monospace text • System output • Code • Commands, their arguments, and argument values Monospace, italic text Monospace, bold text • Code variables • Command variables Emphasized monospace text WARNING! Indicates that failure to follow directi
WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, fasten racks together securely. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended.
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A ESKM Management Solutions Enabling the ESKM License Key To enable the ESKM license key: 1. From the menu bar, click Setup > Licenses. The Licenses dialog box appears. This dialog box lists the licensed features for your library, including their status, expiration date, and quantity. 2. To enable a license key, type the appropriate license key in the Enter License Key box. You do not need to highlight the feature before you enter a license key. License keys are not case sensitive and are all inclusive.
NOTE: HP strongly recommends that the ESKM servers be tested after the Setup Wizard is complete, to ensure encryption is functioning, and to ensure that the cluster failover configuration is correct. The steps to perform those validation tests are documented in ESKM Configuration Guide for use with HP Tape Libraries. Using Select Key Management Type Keys may be managed by either a Key Manager, or by your backup application software. To make the selection: 1. Log on as security. 2.
7. If you selected HP Enterprise Secure Key Manager (E SKM) Local Authority: a. Follow the instructions on the Retrieve the Local Certificate Authority Certificate, then click Next. b. Locate and copy the signed certificate from the ESKM local authority, paste the text of the certificate into the text box on the Certificate Authority Certificate Entry page, then click Next. c. Follow the instructions on the Library Certificates Information screen, then click Next. d.
8. If you selected Third-Party Certificate Authority: a. Copy the signed certificate text (without extra spaces before or after the text) into the text box on the Certificate Authority Certificate Entry, then click Next. b. Follow the instructions on the Library Certificates Information screen, then click Next. c. Copy the text of the certificate shown, then click Next. d. Paste the text of the certificate into the text box on the Signed Certificate Entry page, then click Next. e.
2. Click Setup > Encryption > Key Management Setup Wizard. 3. Click Next to display the Key Management Selection page of the wizard. 4. Click to select the radio button for Update Key Manager Certificate, then click Next. 5. Click to select the radio button for the appropriate Certificate Selection (CA certificate, library certificate, or both), then click Next. 6. Read the information that displays, follow the instructions, then click Next. 7.
ESKM Management Solutions
B Frequently Asked Questions Where do I find installation instructions? The library requires that a trained HP Support Engineer perform the installation. Where are error messages described? When the library detects issues, it sends you e-mail notifications and creates events that provide you with detailed information about the issues and corrective actions you can perform. A event can direct you to obtain further help from technical support. For more information about troubleshooting, see Chapter 8.
If the library does not automatically come back up after a power outage, cycle library power. Cycling library power involves shutting down the library, powering it off, and then powering it on. For more information, see Shutting Down/Rebooting the Library, Powering Off the Library, and Powering On the Library. The blue LED on the power supply will be on and not blinking.
C Product Safety Statements This product is designed for data storage and retrieval using magnetic tape. Any other application is not considered the intended use. HP will not be held liable for damage arising from unauthorized use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
Product Safety Statements
D Regulatory statements Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Declaration of Conformity for products marked with the FCC logo, United States only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause inappropriate operation. For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.O.
Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Japanese power cord statement Korean notices Class A equipment Class B equipment Taiwanese notices BSMI Class A notice 262 Regulatory statements
Taiwan battery recycle statement Turkish recycling notice Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur HP Enterprise Systems Library (ESL) G3 Tape Library 263
Laser compliance notices English laser notice This device may contain a laser that is classified as a Class 1 Laser Product in accordance with U.S. FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure.
French laser notice German laser notice Italian laser notice HP Enterprise Systems Library (ESL) G3 Tape Library 265
Japanese laser notice Spanish laser notice Recycling notices English recycling notice Disposal of waste equipment by users in private household in the European Union This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.
Bulgarian recycling notice Изхвърляне на отпадъчно оборудване от потребители в частни домакинства в Европейския съюз Този символ върху продукта или опаковката му показва, че продуктът не трябва да се изхвърля заедно с другите битови отпадъци. Вместо това, трябва да предпазите човешкото здраве и околната среда, като предадете отпадъчното оборудване в предназначен за събирането му пункт за рециклиране на неизползваемо електрическо и електронно борудване.
Estonian recycling notice Äravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistes See märk näitab, et seadet ei tohi visata olmeprügi hulka. Inimeste tervise ja keskkonna säästmise nimel tuleb äravisatav toode tuua elektriliste ja elektrooniliste seadmete käitlemisega egelevasse kogumispunkti. Küsimuste korral pöörduge kohaliku prügikäitlusettevõtte poole.
Greek recycling notice Απόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή Ένωση Αυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το προϊόν με τα λοιπά οικιακά απορρίμματα. Αντίθετα, πρέπει να προστατέψετε την ανθρώπινη υγεία και το περιβάλλον παραδίδοντας τον άχρηστο εξοπλισμό σας σε εξουσιοδοτημένο σημείο συλλογής για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Για περισσότερες πληροφορίες, επικοινωνήστε με την υπηρεσία απόρριψης απορριμμάτων της περιοχής σας.
Lithuanian recycling notice Nolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībās Šis simbols norāda, ka ierīci nedrīkst utilizēt kopā ar citiem mājsaimniecības atkritumiem. Jums jārūpējas par cilvēku veselības un vides aizsardzību, nododot lietoto aprīkojumu otrreizējai pārstrādei īpašā lietotu elektrisko un elektronisko ierīču savākšanas punktā. Lai iegūtu plašāku informāciju, lūdzu, sazinieties ar savu mājsaimniecības atkritumu likvidēšanas dienestu.
Slovak recycling notice Likvidácia vyradených zariadení používateľmi v domácnostiach v Európskej únii Tento symbol znamená, že tento produkt sa nemá likvidovať s ostatným domovým odpadom. Namiesto toho by ste mali chrániť ľudské zdravie a životné prostredie odovzdaním odpadového zariadenia na zbernom mieste, ktoré je určené na recykláciu odpadových elektrických a elektronických zariadení. Ďalšie informácie získate od spoločnosti zaoberajúcej sa likvidáciou domového odpadu.
Battery replacement notices Dutch battery notice 272 Regulatory statements
French battery notice German battery notice HP Enterprise Systems Library (ESL) G3 Tape Library 273
Italian battery notice Japanese battery notice 274 Regulatory statements
Spanish battery notice HP Enterprise Systems Library (ESL) G3 Tape Library 275
Regulatory statements
Glossary This glossary consists of terms unique to the library along with some storage industry terminology. Access door Refers to the doors on either the control module or expansion module from which you can access the magazines and accessor assembly. Capacity on demand (COD) A library feature that enables users to have a large physical library, but users pay only for what capacity they are currently using. License upgrades enable more capacity to be added without a system interruption.
2A and 2B--the module number (1-8), with A as the left I/E station and B the right. I/O management unit A management and connectivity interface for the library. The control module and first seven expansion modules can have I/O management units installed. The I/O management unit may contain a Control Management Blade (CMB) and Ethernet Expansion Blades (EEB).
WORM The library supports write once, read many technology in LTO-4 and greater tape drives. WORM allows non-erasable date to be written once and provides extra data security by prohibiting accidental data erasure. X-axis The horizontal position of the accessor assembly. Y-axis The vertical position of the accessor assembly.
Glossary
Index A access door, 211 advanced reporting, 65 air filters, 186 aisle lights, 84 automated media pool media, 48 B barcode, 255 label, 191 requirements, 190 barcodes, 189 battery replacement notices, 272 blade status, 234 C calibration teaching the library, 158, 159 teaching the library, 158, 159 Canadian notice, 260 capacity on demand, 17 cartridge, 211 proper handling, 189 removing, 189 write-protect, 190 cartridges, 23, 27, 189 cleaning, 192 density, 16 exporting, 194 importing, 193 loading, 54 locatio
download library software, 201 drive clean, 255 firmware, 206, 207 loading, 195 setting up, 58 status, 236 unloading, 196 updating firmware, 205 drive cleaning, 69 drive cluster defined, 28 Drive Resource Utilization Reports viewing, 155 drives, 27, 28 clean, 153 Drive Resource Utilization Reports, 155 locations, 106 monitor status, 128 view, 149 view details, 151 E e-mail, 59 configuration, 59, 60 notifications, 60, 213 EEB, 22 Email configuration record, 143 MIB files, 186 status information, 148 support
install library software, 201 installation instructions, 255 inventory, 197 J Japanese notices, 261 job deleting, 69 editing, 69 scheduling, 66 K Korean notices, 262 L laser compliance notices, 264 LBX terminator, 240 LDAP, 78 configuring, 79 guidelines, 78 LED, 233 blade status, 234 drive status, 236 fibre port link, 237 LBX terminator, 240 MCB port, 238 power supply, 241 library control module, 17 cycle power, 183 demonstration mode, 29 See also demonstration mode density, 16 expansion module, 15 manag
monitor, 123 key management, 146 cooling fan, 136 drive status, 128 events, 101 I/E station, 129 media, 133 partition status details, 146 partitions status, 145 power supply, 136 sensor, 135 sensor status, 135 slots, 130 system status, 126 temperature, 136 voltage, 137 N network configuration, 53, 55 network configuration, 53, 55 notifications, 64 e-mail, 60, 213 O OCP, 28, 90 Overall System Status, 100 P partition, 255 media, 34 control path, 47 exporting cartridges, 194 importing cartridges, 193 offlin
save configuration record, 144 event information, 227 library configuration, 137, 138 local restore image, 139 remote restore image, 138 report template, 154 status information, 148 support tickets, 147, 152 saving templates, 66 screen saver, 82 Secure Manager create an Access Group, 76 delete a host, 75 modify a host, 75 Secure Manager Access Group Configuration, 75 add a host to an Access Group, 77 change Access Group name, 76 create a host, 75 delete an Access Group, 76 enable/disable, 74 Host Access Con
V Verification Tests boundary/accessibility graphical report, 176 Custom, 162, 172 drive inventory, 174 Install, 161, 164 library inventory, 173 Partial, 161, 167 picker pivot/reach graphical report, 177 results, 174 vertical alignments graphical report, 175 verification tests, 228 Verification Tests Accessor Assembly, 163 calibration offsets graphical report, 176 Custom, 162, 172 Drive Sled Assembly, 163 FRU, 161, 169 functions, 162 Get/Put, 163 Get/Put graphical report, 176 graphical reports, 175 horizont