- Hewlett-Packard Cassette Player User Manual
Troubleshooting
136 SSL1016 Tape Autoloader Reference Guide
AD Mail slot solenoid 
error
■ Insert a cartridge into the autoloader via the mail 
slot.
■ Power cycle the autoloader.
AE Unknown servo error
Run the Health test.
AF Error log information 
event
No action required.
B0 - BF Error events related 
to the picker not 
rotating or 
translating correctly.
■ Run the Picker test.
■ Run the Health test.
■ Power cycle the autoloader.
C0 Unknown motor error
■ Run the Health test.
■ Power cycle the autoloader.
D0 Magazine solenoid 
bad
■ Remove and insert each magazine.
■ Try a different magazine, if possible.
■ Power cycle the autoloader.
D1 Magazine present 
sensor bad
■ Remove and insert each magazine.
■ Try a different magazine, if possible.
■ Power cycle the autoloader.
Table 14: Error Messages
Error Message Description Suggested Repair










