- Hewlett-Packard Cassette Player User Manual

Troubleshooting
132 SSL1016 Tape Autoloader Reference Guide
2A Invalid element status
■ Check host device driver.
■ Make sure the software application is supported,
has the autoloader correctly configured, and has
the latest patches installed.
■ Power cycle autoloader. Repeat checks after power
cycle.
2B-2F Firmware tables and
stacks invalid
■ Power cycle the autoloader and run the Health test.
■ Update firmware.
■ Change position of the firmware jumper to enable
secondary firmware image:
1. Remove the DCA. (See Appendix D for
instructions.)
2. Change the jumpers on the front of the DCA
from vertical to horizontal or horizontal to
vertical.
3. Install the DCA.
4. Power on the autoloader and, if necessary,
attempt a firmware upgrade.
30 Post Failure
■ Verify that the DCA and magazines are properly
seated.
■ Power cycle the autoloader.
31 - 38 System Monitoring
type events
■ Power cycle the autoloader and run the Health test.
■ Check HP website for firmware updates.
39 Offline No action required.
3A Door locked No action required.
3B Open front
■ Install magazine or magazine blank.
■ Try a different magazine or magazine blank.
Table 14: Error Messages
Error Message Description Suggested Repair