- Hewlett-Packard Cassette Player User Manual
Troubleshooting
128 SSL1016 Tape Autoloader Reference Guide
Backup server isn't 
capable of sending 
data to the drive fast 
enough.
For the SDLT and Ultrium 
drives, the backup server 
needs to have lots of memory, 
processing power, a 
dedicated SCSI bus and a fast 
file system.
Network issues. Most networks aren't capable 
of sending data fast enough 
to the SDLT and Ultrium 
drives. Therefore multiple 
network streams of data must 
be used for backups 
(concurrency.) Also look for 
high network traffic, which 
can affect backup/restore 
performance.
SCSI issues. Check termination, and cable 
length. Use LVDS SCSI and 
don't connect any 
Single-Ended devices or 
terminators on the same bus 
as the autoloader. Ultra 160 
is recommended for Ultrium 2 
performance.
Backup software isn't 
configured optimally.
Make sure that the backup 
software is configured for the 
best performance. (Block size 
at 64 and turn software 
compression off).
Data set is impairing 
performance.
The following can lower 
performance: lots of small 
(<64k) files, fragmentation, 
and uncompressible data.
Real Time Clock keeps 
getting reset/cleared.
The DLT1 and SDLT 
autoloader versions 
cannot maintain the 
clock when power is off. 
Since the DLT1 and SDLT 
versions can not maintain 
power to the clock when 
power is off or the autoloader 
is reset, it is recommended to 
configure these autoloaders to 
connect to a time server 
instead of manually setting 
the clock.
Table 13: Suggested Actions for Operational Problems
Problem Probable Cause Suggested Action










