User's Manual

264 Troubleshooting
Description Rename or move actions on offline files cause file recalls, if performed over a network share
from a Windows system with Norton AntiVirus installed.
(Windows FSE client specific)
Explanation Norton AntiVirus ignores the offline file attribute of files located on remote HSM file systems on
the Windows FSE client. The rename or move operation causes the files to be recalled for
scanning against viruses.
Workaround In Norton AntiVirus, disable scanning of the network drives that are mapped to the remote
HSM file systems.
Description When you modify attributes of an offline file through a Samba share, the file is recalled from
the FSE media.
(Linux system specific)
Explanation The customized Samba server running on a Linux system apparently reads part of the file
contents after a file attribute is changed remotely from a Samba client.
Workaround None