Installation Manual

68 Troubleshooting
Description After installation of SUSE Linux Enterprise Server 9 on a system with network adapters using
both copper and fibre cabling and the same driver, the network is not accessible.
(SUSE Linux Enterprise Server system specific)
Explanation Even though the configuration of network adapters in YaST2 seemed to be successful, the
network adapters are misconfigured. YaST2 apparently assigned a wrong ethX device to each
adapter.
Workaround 1. Use the command line tool ethtool to determine the ethX device of a particular network
adapter:
# ethtool eth0
# ethtool eth1
The following is an example of the ethtool output. Note the lines marked in bold. The last
line helps you determine if the adapter is connected to LAN.
Settings for eth0:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised auto-negotiation: Yes
Speed: 100Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
Supports Wake-on: umbg
Wake-on: g
Link detected: yes
2. Run YaST and reconfigure the adapters using the information you acquired from ethtool.
Description During FSE client installation, the following error message is displayed, and the installation
fails:
Setting HSM File System Filter module:
ERROR: FS Filter (hsmfs.ko) not available for kernel 2.4.21-295
...
Loading HSM FS Filter module: [FAILED]
Explanation This message is displayed because the HSM file system filter module is only available for the
Linux kernel revision 2.6 and FSE will not operate with older kernels.
Workaround Before installing FSE product, upgrade the Linux host to a supported operating system version,
which already includes the appropriate kernel revision. For a list of supported operating
systems, see the latest support matrices.