Reference Guide

This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively
referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard
Company, its worldwide subsidiaries, affiliates, authorized resellers, or country distributors (collectively
referred to in this Limited Warranty as “HP”) with this Limited Warranty. The term “HP Hardware
Product” is limited to the hardware components and required firmware. The term “HP Hardware
Product” DOES NOT include any software applications or programs, non-HP products, or non-HP
branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware
Product—such as external storage subsystems, displays, printers and other peripherals—are provided
“AS IS” without HP warranty. However, non-HP manufacturers and suppliers or publishers may provide
their own warranties directly to you.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from
defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited
Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes
installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product,
is your proof of the purchase or lease date. You may be required to provide proof of purchase or
lease as a condition of receiving warranty service. You are entitled to hardware warranty service
according to the terms and conditions of this document if a repair to your HP Hardware Product is
required within the Limited Warranty Period.
Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be
manufactured using new materials or new and used materials equivalent to new in performance and
reliability. HP may repair or replace HP Hardware Products (a) with new or previously used products
or parts equivalent to new in performance and reliability, or (b) with equivalent products to an original
product that has been discontinued. Replacement parts are warranted to be free from defects in material
or workmanship for ninety (90) days or, for the remainder of the Limited Warranty Period of the HP
Hardware Product they are replacing or in which they are installed, whichever is longer.
During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component.
All component parts or hardware products removed under this Limited Warranty become the property
of HP. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole
discretion, may elect to provide you with (a) a replacement unit of HP’s choosing that is the same or
equivalent to your HP Hardware Product in performance or (b) to give you a refund of your purchase
price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for
defective products.
Exclusions
HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED
OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR
FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.
This Limited Warranty does not apply to expendable or consumable parts and does not extend to any
product from which the serial number has been removed or that has been damaged or rendered
defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance
or calibration or other external causes; (b) by operation outside the usage parameters stated in the
user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not
supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage
in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service
provider, or (iii) your own installation of HP-approved parts if available for your product in the servicing
country or region.
HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE
STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF
ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS
MANUFACTURED.
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