User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices ....................................................................................................................................... 1 Fun things to do .................................................................................................................................... 2 More HP resources ...
Connecting to a WLAN ...................................................................................... 21 Using Bluetooth wireless devices ...................................................................................... 21 Connecting to a wired network ........................................................................................................... 22 Connecting to a local area network (LAN) .........................................................................
Top-edge swipe ................................................................................................. 40 Left-edge swipe ................................................................................................. 40 Using the keyboard and mouse .......................................................................................................... 41 Using the keys ...................................................................................................................
Using HP 3D DriveGuard (select models only) .................................................................. 59 Using Disk Defragmenter ................................................................................................... 59 Using Disk Cleanup ........................................................................................................... 60 Updating programs and drivers ..........................................................................................................
Recovering using HP Recovery Manager .......................................................................... 77 What you need to know ..................................................................................... 77 Using the HP Recovery partition to recover a minimized image (select models only) ...................................................................................................... 78 Using HP Recovery media to recover ...............................................................
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1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features.
Fun things to do 2 ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 31. ● You know you can listen to music on the computer. But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world? See Using audio on page 28.
More HP resources You have already used Setup Instructions to turn on the computer and locate this guide. To locate product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features. Windows 8 Basics guide ● Overview of using and navigating with Windows® 8. Help and Support ● A broad range of how-to information and troubleshooting tips. Safety & Comfort Guide ● Proper workstation setup.
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer.
Right side Component (1) Description Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.
Component (5) Description USB 2.0 charging port Connects an optional USB device. The USB 2.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: For details about different types of USB ports, see Using a USB device on page 56. (6) (7) 6 AC adapter/battery light Power connector Chapter 2 Getting to know your computer ● White: The AC adapter is connected and the battery is charged.
Left side Component (1) Description RJ-45 (network) lights (2) ● Green: The network is connected. ● Amber: Activity is occurring on the network. (2) RJ-45 (network) jack Connects a network cable. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. (4) USB 3.0 port Connects an optional USB 3.0 device and provides enhanced USB power performance.
Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Display Component Description (1) Turns off the display and initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video.
Top TouchPad Component 10 Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) Description Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
Component Description (5) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (6) TouchPad light (select models only) ● On: The TouchPad is off ● Off: The TouchPad is on.
Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key or the esc key. (3) Windows logo key Returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the Windows logo key again will return you to the previous screen. 14 (4) Action keys Execute frequently used system functions.
Bottom Component (1) Description Speakers (4) Produce sound. NOTE: Two of the speakers are not shown in this illustration. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: NOTE: Your label may look slightly different from the illustration in this section.
● Wireless certification label or labels—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are located on the bottom of the computer.
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type n, and then select Settings. 2.
Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2.
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem connection, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones. Multimedia Features Here are some of the entertainment features on your computer. Component Description (1) Internal microphones (2) Record sound.
Component (3) Description HP TrueVision HD Webcam Records video, captures still photographs, allows you to video conference and chat online using streaming video. From the Start screen, type c, and then select CyberLink YouCam from the list of applications. (4) USB 2.0 charging port Connects an optional USB device. The USB 2.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off.
Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you to communicate up close with friends and colleagues, next door or on the other side of the world. With the webcam, you can stream video with your instant messaging software, capture and share video, and take still photos. To start the webcam from the computer Start screen, type c, and then select CyberLink YouCam from the list of applications.
Accessing sMedio 360 Suite ▲ On the Start screen, select the sMedio 360 Suite app. – or – On the Start screen, type s, and then select sMedio 360 Suite for HP from the list of applications. Using sMedio 360 TrueSync To migrate and synchronize data between two computers, they must be on the same home group network. For information on setting up a home group network, select the Tutorial app on the sMedio screen. Accessing sMedio 360 TrueSync 1.
Using sMedio 360 TrueLink+ Download the sMedio 360 TrueLink+ free app on your phone to wirelessly share, photos, videos, and music from your Android 4.0 smart phone and your computer. Your phone must be on the same home group network as your computer. Refer to the phone's manufacturer instructions for connecting to your home group network. NOTE: format.
Using audio On your HP computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones. Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out jack) on your computer or on a docking station.
Connecting headphones You can connect wired headphones to the headphone jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
Connecting a microphone To record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.
Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. Your computer has an high-definition multimedia interface (HDMI) port, which allows you to connect a high-definition monitor or TV.
NOTE: Adjust the screen resolution of the external device, especially if you choose the “Extend” option. From the Start screen, type c, and then select Control Panel from the list of applications. Select Appearance and Personalization. Under Display, select Adjust screen resolution for best results. Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio.
5 Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer.
Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements. You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. Turning the TouchPad off or on To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.
Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers. TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. 2. Select the Synaptics device software. 3.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. 36 ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.
Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. It may not be functional for all apps.
Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps.
Right-edge swipe The right-edge swipe accesses the charms, which let you Search, Share, start apps, access Devices, or change Settings. ● Swipe your finger gently from the right edge to display the charms.
Top-edge swipe The top-edge swipe allows you to open apps available from the start screen. IMPORTANT: ● When an app is active, the top-edge gesture varies depending on the app. Swipe your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● 40 Swipe from the left edge of the TouchPad to switch between apps.
Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Desktop. Pressing the Windows logo key again will return you to the previous screen.
Icon Key Description f5 Turns the keyboard backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD. f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f9 Decreases speaker volume incrementally as long as you hold down the key.
Using the hot keys A hot key is a combination of the fn key and either the esc key or the b key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Control the bass settings. fn+b Enables or disables the Beats Audio bass settings.
6 Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.
Initiating Sleep and Hibernation Microsoft® Windows has two power-saving states, Sleep and Hibernation. ● Sleep–The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 46.
Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, click Settings, click the Power icon, and then click Sleep. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad.
Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. From the Start screen, type power, select Settings, and then select Power Options from the list of applications. 2. In the left pane, click Require a password on wakeup. 3. Click Change Settings that are currently unavailable. 4. Click Require a password (recommended).
Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, on the Windows Desktop, point over the power meter icon. ● To use Power Options, or to change the power plan, click the power meter icon and select an item from the list.
Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options from the list of applications. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption on capable hardware. ● Power saver.
Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Turn off wireless when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that you are not using.
Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: 1. Connect the AC adapter to the computer and to external power. 2. Exit Hibernation by pressing the power button. Refer to the Troubleshooting chapter to resolve a low battery level. Running on external AC power For information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box.
Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. Contact customer support for information on obtaining a replacement AC power adapter.
HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on.
Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. Smart Connect then updates the content for certain open applications and reinitiates Sleep. As a result, your work is immediately available to you as soon as you exit Sleep. You do not have to wait while updates are downloaded.
Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.
7 Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera.
▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Desktop and an icon appears in the notification area, letting you know that the device is recognized by the computer.
Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated. A sound indicates that the device has been detected.
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type disk, select Settings, and then select Defragment and optimize your drives. 3. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software Help.
Cleaning the TouchPad and keyboard CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are cleaning the computer. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use an acceptable germicidal disposable wipe.
and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary.
9 Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.
● Change your passwords at least every three months. ● An ideal password is long and has letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): 1. Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. 2. Use the arrow keys and follow the on-screen instructions. When the Startup Menu is displayed, press f10. 3. Use the arrow keys to select Security, and then follow the on-screen instructions.
4. Swipe your finger 3 times to finish the registration. A green circle is displayed on the finger if it is registered successfully. 5. Select one of the following options: ● Set up Windows logon—Allows you to set up a Windows password. ● Settings—Allows you to disable or enable personal settings. Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: 1. After you register your fingerprints, restart Windows. 2.
Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 60. Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory. Microsoft sends out alerts regarding critical updates.
Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection. The security cable slot on your computer may look slightly different from the illustration in this section.
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.
11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive.
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state.
Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2.
Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive. To change the boot order: 1. Insert the HP Recovery media you created. 2. Restart the computer. 3. Press and hold esc while the computer is restarting, and then press f9 for boot options. 4.
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index A AC adapter 6 AC adapter, testing 52 action keys decrease screen brightness 41 Help and Support 41 identifying 14 increase screen brightness 41 keyboard backlight 42 next track or section 42 play, pause, resume 42 previous track or section 42 switch screen image 41 volume down 42 volume mute 42 volume up 42 wireless 42 antivirus software, using 66 audio functions, checking 30 audio-out (headphone) jacks 5, 24 B back up personal files 73 backing up software and information 67 backlight action key, id
hot keys bass settings 43 description 43 display system information 43 using 43 HP 3D DriveGuard 59 HP and third-party software updates, installing 67 HP Recovery Manager 77 correcting boot problems 79 starting 78 HP Recovery media creating 74 recovery 78 HP Recovery partition 78 recovery 78 removing 79 hubs 56 I input power 80 installing critical updates 67 optional security cable lock 68 integrated webcam light, identifying 9, 24 Intel Wireless Display 32 Intel Wireless Music 32 internal display switch, i
security cable slot, identifying 7 security, wireless 20 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 47 setup of WLAN 20 Setup Utility (BIOS) passwords 64 sharing media 25 shipping the computer 61 shutdown 55 Sleep exiting 46 initiating 46 slots Digital Media 5 security cable 7 sMedio 360 Suite 25 sMedio 360 TrueLink+ 25, 27 sMedio 360 TrueLink+ app 27 sMedio 360 TrueSync 25, 26 software Disk Cleanup 60 Disk Defragmenter 59 sMedio 360 25 softw
