HP SpectreXT Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2012 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 3 Display ..................................................................................................................................................
Solid-state drive ................................................................................................................. 35 WLAN module .................................................................................................................... 36 Fan ..................................................................................................................................... 37 RJ-45 module cover .....................................................................................
Using Windows 8 operating system media (purchased separately) .................................. 73 Using Windows Refresh for quick and easy recovery ....................................................... 74 Remove everything and reinstall Windows ........................................................................ 74 Using HP Software Setup .................................................................................................. 75 8 Power cord set requirements ...............................
viii
1 Product description Category Description Product Name HP ENVY Spectre XT Ultrabook PC Processors Intel® Dual Core™' i7-3667U (2.0GHz, turbo up to 3.1GHz) 1600MHz/4M L3 Intel® Dual Core™ i7-3517U (1.9GHz, turbo up to 3.0GHz) 1600MHz/4M L3 Intel® Dual Core™ i7–3537U (2.0GHz, turbo up to 3.1GHz) 1600MHz/4M L3 Intel® Dual Core™ i5-3317U (1.7GHz, turbo up to 2.6GHz) 1600MHz/3M L3 Intel® Dual Core™ i5–3337U (1.8GHz, turbo up to 2.
Category Description HP Multi-Format Digital Media Reader supports the following digital card formats: Ports Backlit keyboard/ pointing devices ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card ● 3-pin AC power (non-smart pin) ● Audio-in (mono microphone), supports jack detection ● Audio-out (stereo headphone), supports jack detection ● HDMI version 1.
2 External component identification Display Component Description (1) Turns off the display and initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use.
Button, speakers, and other components Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Component (3) Description Speakers (4) Produce sound. NOTE: Two of the speakers are on the bottom of the computer, and cannot be seen from the top of the computer. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the fn or the esc key. (3) Windows button Returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the Windows button again will return you to the previous screen. 6 (4) Action keys Execute frequently used system functions.
Lights Component (1) Description Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
Component Description (5) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (6) TouchPad light (select models only) ● On: The TouchPad is off ● Off: The TouchPad is on. TouchPad Component 8 Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen.
Left side Component (1) Description RJ-45 (network) lights (2) ● Green: The network is connected. ● Amber: Activity is occurring on the network. (2) RJ-45 (network) jack Connects a network cable. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. (4) USB 3.0 port Connects an optional USB 3.0 device and provides enhanced USB power performance.
Right side Component (1) Description Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information ,see the User guide.
Component (6) (7) Description AC adapter/battery light Power connector ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter.
Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom Component (1) Description Speakers (4) Produce sound. NOTE: Two of the speakers are not shown in this illustration. (2) Vents (2) Enable airflow to cool internal components.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Computer major components 14 Chapter 3 Illustrated parts catalog
Item Component Spare part number (1) Display panel 692891-001 (2) Top cover 689961-001 689962-001 (3) Antenna 692885-001 (4) Speaker kit (rear) 689952-001 (5) Backlit keyboard (with backlight) (includes keyboard cable): Backlit keyboard in black finish: For use in the United States 700381-001 For use in the United Kingdom and Singapore 700381-031 For use in Germany 700381-041 For use in France 700381-051 For use in Italy 700381-061 For use in Spain 700381-071 For use in Portugal
16 Item Component Spare part number (10) Power connector cable 689944-001 (11) Speakers (front) 689951-001 (12) USB/Audio board (includes media card reader) 689947-001 (13) RJ-45 cover 689948-001 (14) System board System board for use only with computer models equipped with UMA Intel Core i5–3317U processor. 689957-001 System board for use only with computer models equipped with UMA Intel Core i7–3517U processor.
Item Component Spare part number System board for use only with computer models equipped with Intel Core i7–3517U processor for Windows 8 Standard in the People's Republic of China and Russia 702767–501 System board for use only with computer models equipped with Intel Core i7–3667U processor in the People's Republic of China and Russia 702768–001 System board for use only with computer models equipped with Intel Core i7–3667U processor for Windows 8 Standard in the People's Republic of China and Rus
Display assembly subcomponents 18 Item Component Spare part number (1) Display bezel 692888–001 (2) 13.
Mass storage device Item Component Spare part number Hard drive (mSATA solid-state drive) 128-GB solid-state (SSD) drive 689953-001 256-GB solid-state (SSD) drive 689955-001 Screws (not illustrated) Miscellaneous parts Component Spare part number AC adapter (non-smart): 65-W AC adapter (non-smart) for use in all countries and regions 693715-001 Power cord (3-pin, black, 1.
Component Spare part number For use in the People's Republic of China 490371-AA1 For use in Taiwan 490371-AB1 For use in South Korea 490371-AD1 For use in Israel 490371–BB1 For use in India 490371–D61 Screw Kit 689949-001 Sequential part number listing 20 Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.
Spare part number Description 689944–001 Power button board (includes cable) 689945–001 TouchPad LED board with cable 689946–001 TouchPad (includes cable) 689947-001 USB/Audio board with cable 689948-001 RJ-45 cover 689949-001 Screw Kit 689951-001 Speaker (front) 689952-001 Speaker (Rear) 689953-001 128–GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) 689955-001 256–GB solid-state drive only (does not include bracket, connector cable, isolators
22 Spare part number Description 700381–131 Backlit keyboard in black finish for use in Portugal (includes keyboard cable) 700381–141 Backlit keyboard in black finish for use in Turkey (includes keyboard cable) 700381–151 Backlit keyboard in black finish for use in Greece (includes keyboard cable) 700381–161 Backlit keyboard in black finish for use in Latin America (includes keyboard cable) 700381–171 Backlit keyboard in black finish for use in Saudi Arabia (includes keyboard cable) 700381–251
Spare part number Description 702767–501 System board for use with computer models equipped with Intel Core i7–3517U processor for Windows 8 Standard in the People's Republic of China and Russia 702768–001 System board for use with computer models equipped with Intel Core i7–3667U processor in the People's Republic of China and Russia 702768–501 System board for use with computer models equipped with Intel Core i7–3667U processor for Windows 8 Standard in the People's Republic of China and Russia 71
4 Removal and replacement procedures CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
Typical electrostatic voltage levels Relative humidity Event 26 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label, which is found on the bottom of the computer. Item Component Description (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
2. Remove the 6 remaining Phillips PM 5.5 millimeter screws (2) from the back and the middle of the base enclosure. 3. Separate the bottom enclosure from the unit at the rear edge and remove the bottom enclosure. NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP Tool Shroud separator. This tool is available on the HP website.
Battery Description Spare part number 4-cell, 45WHr 3.05AH Li-ion battery 685989-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the battery from the computer (2). Reverse this procedure to install the battery.
RTC battery Description Spare part number RTC battery 686922-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery, make sure the “+” sign faces up.
Solid-state drive Description Spare part number 128-GB mSATA solid-state drive (SSD) 689953-001 256-GB mSATA solid-state drive (SSD) 689955-001 Before removing the SSD, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
WLAN module Description Spare part number Intel Centrino® Advanced-N 6235 + Bluetooth combo w/* 2 Antennas (802.11 a/g/n) 670292-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
Fan Description Spare part number Fan 692890-001 Before removing the fan: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Before removing the RJ-45 module cover: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the base enclosure (see Base enclosure on page 29). 5.
System board NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number For use only with computer models equipped with Intel Core i7–3537U processor for Windows 8 Professional 714758–601 For use only with computer models equipped with Intel Core i7–3337U processor 714759–001 For use only with computer models equipped with Intel Core i7–3337U processor for Windows 8 Standard 714759–501 For use only with computer models equipped with Intel Core i7–3337U processor for Windows 8 Professional 714759–601 For use only with computer models equip
Remove the system board: 1. 2. Remove the following cables: ● USB/Audio board cable (1) ● Power button board cable (2) ● Display panel cable (3) ● Backlit keyboard cable (4) ● Backlit keyboard light cable (5) ● TouchPad LED cable (6) ● RTC cable (7) ● TouchPad cable (8) ● Power connector cable (9) Remove the 5 Phillips PM 2.0x3.0 screws (1).
3. Remove the system board (2). Reverse this procedure to install the system board.
Heat sink Description Spare part number Heat sink 689938-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
2. Remove the heat sink (2). Reverse this procedure to install the heat sink.. CAUTION: These screws must be installed in the sequence that is marked on the heat sink so that the correct pressure is applied to the processor and other components. Speakers Description Spare part number Speaker Kit, front (includes front speaker and cable) 689951-001 Speaker Kit, rear (includes front speaker and cable) 689952-001 Before removing the front speakers, follow these steps: 1. Shut down the computer.
3. Remove the Phillips PM screws securing each half of the front speaker (2). 4. Remove the speaker cables (3) that are routed on each side of the front area. 5. Remove the speakers (4). Reverse this procedure to install the front speakers. Before removing the rear speaker, follow these steps; 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Remove the 2 Phillips PM 4.0 millimeter screws (2), and then remove the rear speakers (3). USB/Audio board Description Spare part number USB/Audio board (includes digital media card reader) 689947-001 Before removing the USB/Audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Remove the USB/Audio board (6). Reverse this procedure to install the USB/Audio board.
TouchPad module Description Spare part number TouchPad button board (includes cable) 689946-001 TouchPad button board (includes cable) 712663–001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the TouchPad button board and cable (2). Reverse this procedure to install the TouchPad button board and cable. TouchPad LED board Description Spare part number TouchPad LED board 689945-001 Remove the TouchPad LED board: 1. Disconnect the TouchPad LED board cable (1).
2. Unclip the TouchPad LED board (2), and then remove it (3). Power connector cable Description Spare part number Power connector cable (includes bracket) 689937-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the 2 screws that secure the right hinge (1), and then rotate the hinge to the open position (2). 3. Disconnect the power connector cable (1), and then remove the power connector and cable (2). Reverse this procedure to install the power connector and cable.
Power button board Description Spare part number Power button board 689944-001 Before removing the Power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the Power button board (3). NOTE: The Power button board's cable is soldered on.
Display panel Description Spare part number 13.3-in, LED, BrightView SVA display panel 692891-001 Before removing the display panel, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
7. Remove the top cover from the display assembly. 8. Loosen the bottom edge of the plastic bezel cover (1) from all four sides of the display panel. 9. Loosen the left and right side edges of the plastic bezel cover (2), and then loosen the top edge of the plastic bezel cover (3). Remove the plastic bezel cover (4).
10. Slide the hinge covers outwards (1), and then release the secondary hinge covers (2). NOTE: Remove any tabs or tape adhering to the display panel. 11. Remove the 6 Phillips PM screws (1) from the hinge brackets, and then remove the hinge brackets (2).
12. Rotate the hinges to the open position (1), and then remove the 2 Phillips PM screws (2). Remove the display panel (3). 13. Remove the adhesive tape from the display panel cable connector (1). 14. Disconnect the display panel cable connector (1) from the display panel (2). 15. Remove the panel cable from the clips on the left edge (1), and then loosen the cable from the adhesive tape (2).
16. Disconnect the cable from the webcam (3). Reverse this procedure to install the display panel. Webcam assembly Description Spare part numbers Webcam assembly 689965-001 Before removing the webcam assembly: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
▲ Lift the webcam from the display panel (1), and then remove the webcam assembly (2). Backlit keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 54). 5.
4. Remove the keyboard bracket (1). Make sure the keyboard cables are disengaged from the bracket as you remove the keyboard bracket (2). Make sure to push the keyboard cables through the bracket. 5. Remove the 3 black Phillips PM 2x2 screws (1), and then remove the 3 Phillips PM 1.6 screws (2). 6. Remove the keyboard (3). Reverse this procedure to install the keyboard. WLAN antenna cables Description Spare part numbers WLAN antennas 670292-005 Before removing the antenna cables: 1.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 54). 5. Remove the base enclosure (see Base enclosure on page 29). 6. Disconnect the battery cable (see Battery on page 31). Remove the WLAN antenna cables: ▲ Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the right and left sides of the hinge.
Before removing the top cover from the display panel, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. 2. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility. 3. Use the arrow keys to select Exit > Load Setup Defaults. 4. Follow the on-screen instructions. 5.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer. ● Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.
6 Specifications Computer specifications Metric U.S. Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Dimensions Weight Input power Operating voltage and current 18.5 V dc @ 3.
Metric Contrast ratio 200:1 (typical) Brightness 200 nits (typical) U.S. Pixel resolution 70 Pitch 0.197 mm × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 2.
7 Backup and recovery To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. From the Start screen, type backup, click Settings, and then select from the list of displayed options. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed.
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. 1. From the Start screen, type HP Software Setup, and select Apps. 2. Open HP Software Setup. 3.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Country/region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size.
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter 11 AC adapter, spare part numbers 19 action keys identifying 6 adapter spare part numbers 20 audio, product description 1 audio-out (headphone) jacks 10 B Backup and Restore 71 base enclosure removal 29 spare part numbers 29 base enclosure, spare part number 20 battery removal 31 spare part numbers 17, 20, 31 BIOS determining version 66 downloading an update 67 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 25 button TouchPad 8 buttons power 4 TouchPad on/off 8 C cables,
mute 7 power 7, 10 TouchPad 8 webcam 3 wireless 7 M mass storage device precautions 25 removal 35 spare part numbers memory module product description microphone product description model description 29 model name 1 mute light, identifying 19, 35 1 1 7 N network jack, identifying 9 O operating system, product description 2 optical drive precautions 25 P packaging guidelines 27 plastic parts, service considerations 24 pointing device, product description 2 ports HDMI 9 product description 2 USB 10 USB 3
webcam, identifying 3 Windows Refresh 74 reinstall 74 remove everything and reinstall option 74 reset 74 Windows 8 operating system DVD 73 Windows applications key, identifying 6 windows button, identifying 6 wireless light 7 wireless, product description 1 WLAN module removal 36 spare part numbers 20, 36 workstation guidelines 27 Index 81
