HP Photosmart 5510 series
Contents 1 HP Photosmart 5510 series Help......................................................................................................................................3 2 Get to know the HP Photosmart Printer parts..........................................................................................................................................................................5 Control panel features.............................................................................................
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1 HP Photosmart 5510 series Help For information about the HP Photosmart, see: • • • • • • • • Get to know the HP Photosmart How do I? Print Copy and scan Work with cartridges Connectivity Technical information Solve a problem HP Photosmart 5510 series Help 3
Chapter 1 4 HP Photosmart 5510 series Help
2 Get to know the HP Photosmart • • Printer parts Control panel features Printer parts • • Front and top views of the HP Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo light 4 Memory card slot 5 Memory card door 6 Paper-width guide 7 Paper tray 8 Paper tray extender (also referred to as the tray extender) 9 On button 10 ePrint button 11 Wireless button 12 Glass 13 Lid-backing 14 Lid 15 Cartridge access door 16 Printhead asse
Chapter 2 20 Rear USB port 21 Power connection. Use only the power cord supplied by HP. Control panel features Touch the directional keys to navigate between two home screens. Control panel features 6 1 Home: Returns to the Home screen, the screen that is displayed when you first turn on the printer. 2 Help: On the Home screen, shows all Help topics. On another screen, shows information or animation on the display to assist in the current operation.
3 How do I? This section contains links to commonly performed tasks, such as managing apps, scanning, and making copies.
Chapter 3 8 How do I?
4 Print Print photos from a memory card Print from anywhere Manage apps Related topics • Load media Tips for print success Print photos from a memory card To print photos from a memory card 1. Load photo paper into the paper tray. 2. Make sure the paper tray extender is open. 3. Insert a memory card into the memory card slot. 4. 5. 6. 7. 8. From the Home screen, touch Photo to display the Photo menu. On the Photo menu, touch View & Print to display photos. Touch a photo that you want to print.
Chapter 4 Load media ▲ Do one of the following: Load small-size paper a. Pull out the paper tray, slide the paper-width guides outward, and then remove any other media previously loaded. b. Load paper. Insert a stack of photo paper into the paper tray with short edge forward and print side down. Slide photo paper forward until it stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are closest to you. Slide paper-width guides inward until they touch the paper.
b. Load paper. Insert a stack of paper into paper tray with short edge forward and print side down. Slide paper forward until it stops. Slide paper-width guides inward until they stop at the edges of paper. Open the paper tray extender. Print from anywhere HP’s free ePrint service provides an easy way to print from email, anywhere and anytime. Just forward an email to your printer's email address from your computer or mobile device, and both the email message and recognized attachments will print.
Chapter 4 Your printer is protected To help prevent unauthorized email, HP assigns a random email address to your printer and never publicizes this address. ePrint also provides industry-standard spam filtering and transforms email and attachments to a print-only format to reduce the threat of virus or other harmful content. However, the ePrint service does not filter emails based on content, so it cannot prevent objectionable or copyrighted material from being printed.
To manage apps 1. Add apps a. From the Home screen, touch Apps, and then touch the Get More icon. b. Touch an app icon that you want to add. c. Touch Add to confirm. 2. Remove apps a. From the Home screen, touch Apps, and then touch the Get More icon. b. Touch one or more apps icons to select the apps that you want to remove. c. Touch Yes to confirm. Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/ ePrintCenter.
Chapter 4 14 Print
5 Copy and scan • • • Copy text or mixed documents Scan to a computer or memory card Tips for copy and scan success Copy text or mixed documents ▲ Do one of the following: Make a black and white copy a. Load paper. Load full-size paper in the paper tray. Make sure the paper tray extender is open. b. Load original. Lift lid on the product. TIP: To make copies of thick originals, such as books, you can remove the lid. Load original print side down on the right front corner of glass.
Chapter 5 Close lid. c. Specify number of copies and settings. From the Home screen, touch Copy, and then touch Black. Touch Settings to specify paper size, paper type, quality, or other settings. Touch directional buttons to change the number of copies. d. Start copy. Touch Start. Make a color copy a. Load paper. Load full-size paper in the paper tray. Make sure the paper tray extender is open. b. Load original. Lift lid on the product.
Close lid. c. Select Copy. From the Home screen, touch Copy, and then touch Color. Touch Settings to specify paper size, paper type, quality, or other settings. Touch directional buttons to change the number of copies. d. Start copy. Touch Start. Related topics • Tips for copy and scan success Scan to a computer or memory card You can start a scan to a computer either from the printer display or from the printer software on your computer. Starting a scan from the printer display is quick.
Chapter 5 b. Load original print side down on the right front corner of glass. c. Close lid. 2. To scan to a memory card, insert a memory card in the memory card slot. If you want to scan to a computer, make sure the printer is connected to your computer on a wireless network or through a USB cable. 3. Start scan. a. From the Home screen, touch Scan. b. Select the destination by touching either Computer or Memory Card.
6 Work with cartridges • • • • • • • • Check the estimated ink levels Clean printhead automatically Clean ink smear Replace the cartridges Align printer Order ink supplies Cartridge warranty information Tips for working with cartridges Check the estimated ink levels From the Home screen, touch the right directional key, and then touch the Ink icon to display the estimated ink levels.
Chapter 6 To clean ink smear from the printer display 1. From the Home screen, touch the right directional key. Touch the Setup icon, and then touch Tools. 2. On the Tools menu, touch the down arrow to scroll through the options, and then touch Clean Ink Smear. Related topics • Order ink supplies Tips for working with cartridges Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open the cartridge access door.
b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. c. Match color icons, then slide cartridge into slot until it clicks into place. d. Close the cartridge access door.
Chapter 6 Related topics • Order ink supplies Tips for working with cartridges Align printer After you insert new cartridges, align the printer for best print quality. You can align printer either from the printer display or from the printer software. To align printer from the printer display 1. From the Home screen, touch the right directional key. Touch the Setup icon, and then touch Tools. 2. On the Tools menu, touch the down arrow to scroll through the options, and then touch Align Printer. 3.
Cartridge information and links to online shopping also appear on ink alert messages. In addition, you can find cartridge information and order online by visiting www.hp.com/buy/supplies. NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your country/ region, contact a local HP reseller for information about purchasing cartridges.
Chapter 6 24 Work with cartridges
7 Connectivity • • • • • • Add the HP Photosmart to a network Change from a USB connection to a wireless network Connect a new printer Change network settings Tips for setting up and using a networked printer Advanced printer management tools (for networked printers) Add the HP Photosmart to a network • • WiFi Protected Setup (WPS) Wireless with a router (infrastructure network) WiFi Protected Setup (WPS) To connect the HP Photosmart to a wireless network using WiFi Protected Setup (WPS), you will need
Chapter 7 Use PIN method a. Select setup method. Make sure your WPS-enabled wireless router supports PIN method. From the Home screen, touch the right directional key, and then touch the Wireless icon. Touch WiFi Protected Setup. Touch PIN Setup. b. Set up wireless connection. Touch Start. Turn on wireless radio if it is off. NOTE: The product begins a timer for approximately five minutes in which the PIN needs to be entered on the networking device. Touch OK. c. Install software.
To change from a USB connection to a wireless network Do one of the following according to your operating system. 1. On Windows: a. From the Start menu on your computer, click All Programs, and then click HP. b. Click HP Photosmart 5510 series, click Printer Setup & Software Selection, and then click Convert a USB connected printer to wireless. c. Follow the instructions on the screen. 2. On Mac: a. From the Home screen on the printer display, touch the right directional key. b.
Chapter 7 • • • • • • If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before you can access any other device on your network, including the printer. Learn more about configuring your network and the printer for wireless printing. Click here to go online for more information. Learn how to find your network security settings. Click here to go online for more information.
8 Solve a problem • • • • • • • Get more help Register your printer Clear paper jam Solve print problem Solve copy and scan problem Solve networking problem HP support by phone Get more help You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed. Click here to go online for more information.
Chapter 8 3. Remove jammed paper. 4. Close the paper path cover. 5. Close the cartridge access door. 6. Try printing again. Clear carriage jam Remove any objects, such as paper, that are blocking the print carriage. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. To get help from the print display, touch Help from the Home screen.
Solve print problem Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility.
Chapter 8 This section contains the following topics: • • • Phone support period Placing a call After the phone support period Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product.
Prepare printer If you are not satisfied with the print quality, try cleaning the cartridges from the control panel. See Clean printhead automatically for more information. To maintain the cartridges, use the printer's Auto Power-Off feature to manage the printer's power use. See Auto Power-Off for more information. Check cartridge access door The cartridge access door should be closed for printing. Click here to go online for more information. Printhead failure The printhead in this product has failed.
Chapter 8 Ink cartridge problem To solve ink cartridge problem 1. Try removing and reinserting the cartridges. Make sure the cartridges are in the correct slots. 2. If reinserting the cartridges does not work, try cleaning cartridge contacts. To clean cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible.
1 Ink window 2 Electrical contacts e. Wipe only the contacts with a dry swab or lint-free cloth. CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge. f. On the inside of the product, locate the contacts in the printhead. The contacts look like a set of four copper or gold-colored pins positioned to meet the contacts on the ink cartridge. g. Use a dry swab or lint-free cloth to wipe the contacts. h. Reinstall the ink cartridge. i.
Chapter 8 If you still receive the error message, contact HP support for help. Click here to go online for more information. Older generation cartridges You will need to use a newer version of this cartridge. To identify a newer version of the cartridge, look at the exterior of the cartridge package and find the Warranty Ends date. If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version.
9 Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart.
Chapter 9 To disable the usage information function 1. From the Home screen, touch the right directional key, and then touch the Setup icon. 2. Touch Preferences. 3. Touch Cartridge Chip Info, and then touch OK. NOTE: 1 To re-enable the usage information function, restore the factory defaults. NOTE: 2 You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage information.
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Chapter 9 HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S.
Disposal of waste equipment by users in private households in the European Union Environmental product stewardship program 41
Chapter 9 Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach. Toxic and hazardous substance table Set the Energy Save mode When you turn off the HP Photosmart product, it goes into the Energy Save mode by default.
To enable or disable Auto Power-Off 1. From the Home screen, touch the right directional key, and then touch the Setup icon. 2. Touch Preferences. 3. Touch the down arrow to scroll through the options, and then touch Auto-off Settings. 4. Touch Enabled or Disabled. TIP: If you are printing through a wireless or Ethernet connection over a network, Auto Power-Off should be disabled to ensure that print jobs do not get lost.
Chapter 9 FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea 44 Technical information
European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • • • Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
Chapter 9 Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • • • • Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada 46 Technical information
Notice to users in Taiwan Regulatory wireless statements 47
Chapter 9 48 Technical information
Index A W after the support period 32 warranty 32 B buttons, control panel 6 C control panel buttons 6 features 6 copy specifications 38 customer support warranty 32 E environment Environmental product stewardship program 39 environmental specifications 38 I interface card 25, 26 N network interface card 25, 26 P phone support 31 phone support period period for support 32 print specifications 38 R recycle ink cartridges 40 regulatory notices regulatory model identification number 43 wireless state
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